4/10 - 별로예요
Christopher 님, Youngstown
연인과의 여행, 반려동물 동반 여행
2025년 11월 21일
별로예요: 청결 상태
My sheets were not changed! There was all kinds of black hair on them, smells like smoke.. Made me wonder about comforter? Tried to call front desk, but no answer. Could not find them, as when I went there about 9pm. Multiple transit people sleeping in cars in parking lot with blacked out windows. Room is a 2 star, with aged decorations and smells like smoke! Other guests loud talking in halls with loud music heard in other rooms, becuse this the cheapest room around with pets allowed. So, I used my towels on bed, slept with my clothes on and left first thing.
To correct: always changes sheets all linen, refurbish rooms, get smoke smell out and enforce No Smoking in rooms. Inspect rooms at check out for smoke smell. Have front desk phone forwarded to someone who will answer and a system that knows what room is trying to call front desk. Theses are easy fixes, I hope management takes note, as I use Red Roofs all over east coast for an acceptable 3 star room for myself and pet.
Christopher
2025년 11월에 1박 숙박함