3/5 괜찮아요
실제 이용하신 고객
27 1월 2021
When I checked in with Emerson he was really rude. He made me wait for a room. I checked in at 3:35pm which is not even considered early check in. That’s the usual times other hotels would start checking guests in. I was told I had to pay a $250 incidental charge, which was not mentioned anywhere. Upon checkout I was told I can do express checkout. Just drop the key in the box and we will email you the receipt. Upon receiving the receipt I was charged for gummies I didn’t eat. Nine dollars and some change. I always go to CVS or Walgreens to buy snacks and drinks when I travel. I never touch the mini bar items. The whole place seems like a straight con job in my opinion. One last thing I should mention the service charge is included on the bill and the bartender still took the extra tip. Most people traveling to Miami are tourists and is unaware of that. I felt he should have pointed that out instead of being greedy.
2021년 1월에 2박 숙박함