Dear Valued Guest, Thank you for giving us an excellent score and we do hope you enjoy your stay with us. We are looking forward to welcoming you back at the soonest. Regards, Natalia

Dear Valued Guest, Thank you for sharing your experience at Raffles Jakarta. We are delighted to read that you are satisfied with our hotel and we do apologize of the inconvenience because of the body lotion was not set up in your room, what you experience is not the standard of Raffles and we hope to welcoming you again to experience the real Raffles Legendary Service. Regards, Natalia

Dear Valued Guest, Thank you for sharing your experience at Raffles Jakarta We are delighted to learn that you enjoy your stay and especially the room. We are looking forward to welcome you back in the nearest future. Regards, Natalia

Dear Ms. Tessa, Thank you wholeheartedly for sharing your wonderful review following your recent two-night stay at Raffles Jakarta. Your brief yet impactful words mean the world to us and resonate deeply with our commitment to providing exceptional service and creating unforgettable experiences for our guests. It brings us immense joy to hear that your time with us was perfect and amazing, as we continuously strive to ensure every aspect of your stay exceeds expectations. Your feedback inspires us to continue delivering the highest standards of hospitality, and we eagerly anticipate the opportunity to welcome you back to Raffles Jakarta, where you'll always find a warm and welcoming atmosphere awaiting your return.

Dear Mr. Masumi, Thank you for choosing to stay with us at Raffles Jakarta and for taking the time to share your experience.We are delighted you had a perfect stay during your five nights with us. Your satisfaction is our utmost priority, and it brings us great joy to know that you enjoyed your time at our hotel.We truly appreciate your kind words and are honored by your intention to stay with us again. We eagerly await the opportunity to welcome you back and provide another memorable experience.

Thank you for sharing your feedback on your recent stay at Raffles Jakarta. We appreciate your kind words regarding our hotel and are delighted you found it excellent.At Raffles Jakarta, we strive to provide an oasis of timeless elegance, and your positive comments validate our efforts. We hope that your overall experience met or exceeded your expectations, and we look forward to welcoming you back to our haven of sophistication.Should you have any specific insights or suggestions for improvement, please share them with us. Your input is invaluable as we continuously aim to enhance the guest experience.

Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Raffles Jakarta was an oasis of timeless elegance, and we appreciate your kind words regarding the high level of hospitality provided by our staff.It warms our hearts to know you felt welcomed by our team members' lovely, casual smiles, creating a comfortable and pleasant atmosphere throughout your time with us. Ensuring our guests' comfort and satisfaction is our top priority, and we are thrilled to learn that you had a positive check-in experience and enjoyed the amenities in your room.At Raffles Jakarta, we strive to create memorable moments for our guests, and your feedback serves as a source of motivation for our dedicated team. We look forward to welcoming you back in the future and continuing to exceed your expectations.Please do not hesitate to reach out if you have any further comments or suggestions. Thank you once again for choosing Raffles Jakarta.

Dear Tuomo,Thank you for choosing Raffles Jakarta and for sharing your valuable feedback. We are delighted you enjoyed several aspects of your stay, including the excellent service, spacious room on the 22nd floor, fantastic pool area, and the remarkable spa experience. Your positive comments are genuinely appreciated.However, we regret to learn about the inconvenience caused by traffic noise at night. Your comfort is our priority, and we apologize for any disturbance you experienced. We are actively exploring solutions to minimize the impact of external noise, and your feedback serves as a valuable guide in this regard.Additionally, we appreciate your observation regarding the absence of soundproof windows and the missed turndown service. Please be assured that we are reviewing these aspects to enhance the overall guest experience.Your insights are instrumental in our continuous improvement efforts, and we genuinely appreciate your contribution. We hope to welcome you back to Raffles Jakarta, where we strive to provide an oasis of timeless elegance and exceed your expectations in every aspect of your stay.Please feel free to reach out if you have any further comments or wish to share additional details. We look forward to the opportunity to host you again.

Dear Mr. Adrian Kimtju, Thank you for taking the time to share your experience with us. We are delighted to hear that Fachrul, the leader of the breakfast buffet, paid particular attention to each guest. It's always our goal to provide attentive and polite service to all our guests.As the holiday season is upon us, we want to express our gratitude for your kind words and wish you a joyful and festive holiday. May the New Year 2024 bring you happiness and prosperity.We look forward to welcoming you back to Raffles Jakarta for more memorable experiences in the future.

Dear Mr. Thanh, Thank you for choosing Raffles Jakarta. We're delighted to hear about your positive experience and appreciate your recommendation. Your kind words about our friendly staff and excellent breakfast mean a lot.We look forward to welcoming you back for another delightful stay.

Dear Misa, Thank you for sharing your experience at Raffles Jakarta, an oasis of timeless elegance. We're thrilled to learn that our excellent hospitality left a positive impression on you, and it's our pleasure to hear that you are considering a return visit. We look forward to the opportunity to welcome you back and provide you with another memorable stay.

Dear Mr. Andi, Thank you for choosing Raffles Jakarta for your stay and for taking the time to share your feedback. We appreciate your observations about our spacious rooms and the well-maintained condition of our property.We take all guest feedback seriously, and your comments regarding breakfast quality and dining options have been noted. Your input helps us continually improve our offerings and services.Should you decide to return, please feel free to contact our team. We would be delighted to assist in making your future stay even more enjoyable.

Dear Nabil, We are truly honored to receive your great review of Raffles Jakarta, and we sincerely appreciate your kind words. Being recognized as one of the best hotels you've ever stayed at is a testament to our commitment to excellence.It warms our hearts to know that you found our facilities outstanding, our rooms spacious, and our staff dedicated to exceeding your expectations. We're delighted that you found our location above a large shopping mall convenient and had everything you needed at your fingertips.Your enthusiastic recommendation means the world to us, and we can't wait to welcome you back on your next visit to Jakarta. It will be our pleasure to host you once again.

Dear Mr. Iwan, Thank you for taking the time to give us a perfect score. We are delighted that you enjoyed your stay with us, and we hope to welcome you back soon.

Dear Ms. Tokiko, Thank you for taking the time to provide feedback on your recent experience with our in-room dining service. We appreciate your input and apologize for any inconvenience caused.While we value all feedback, we noticed that you had given a score of 40/100 without providing any specific comments about the issue you encountered. We kindly request you elaborate on the problem you faced during your time with us and we can better understand and address it accordingly. Your feedback is crucial in helping us improve our services for future guests.We would be more than happy to assist you further and work towards resolving any concerns you may have. Please feel free to contact our butler team or provide more details through this platform. We are committed to ensuring that all our guests have a positive experience, and your satisfaction is our top priority.Thank you again for your review, and we look forward to hearing from you soon.

Dear Valued Guest, Thank you for taking the time to give us a perfect score. We are delighted that you enjoyed your stay with us and we hope to welcome you back soon.

Dear Mr. Tommy, Thank you so much for taking the time to leave us a perfect score review! We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience with us. Your perfect score is truly uplifting and serves as a motivation for our team to continue delivering exceptional service.We are delighted that we were able to meet your expectations and provide you with a memorable experience. We strive to create a welcoming and enjoyable environment for all our guests, and your feedback reassures us that we are on the right track.If you have any specific feedback or suggestions for improvement, please don't hesitate to let us know. We are always looking for ways to enhance our services and make our guests' experiences even better.Once again, thank you for your kind words and for choosing us. We look forward to welcoming you back in the future and providing you with another outstanding stay.

Dear Valued Guest,Thank you for your wonderful review on Expedia and for sharing your kind words about your stay at Raffles Jakarta. We are delighted to hear that you consider us the best in Jakarta and that our team's service left a lasting impression on you.Thank you for highlighting Leo, Edwin, and Auliya from our Butler team. They are indeed exceptional, and your recognition means a lot to them and all of us.We look forward to welcoming you back to Raffles Jakarta, where you will always be treated as part of our family.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta

Dear Muhamed, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with us and that our colleagues at Raffles Jakarta made your stay extraordinary.We believe that our colleagues are the heart and soul of our business, and we are grateful for their hard work and dedication to providing exceptional service. We are glad that they positively impacted your stay and contributed to making it an extraordinary experience.Thank you again for staying with us and sharing your positive feedback. We look forward to welcoming you back soon!

Dear Yin, Thank you for your valuable feedback! You’re most welcome to visit again.

Thank you for your feedback Ms. Ruaim. We’d love to host you the next time you visit Raffles Jakarta. Share our location with your friends and family as well!

Dear Johanna, Thank you again for sharing your feedback with us! We take all reviews seriously and will use them in our continuous improvement efforts! We apologize for falling short of meeting your expectation for breakfast. Although, I’m glad you enjoyed the accommodation! I hope we can make things right; this won’t deter you from revisiting us in the future!

Dear Christopher,Thank you for your fantastic review! I’m so glad you enjoyed your stay with us and the breakfast at Arts Café! We are also happy to know that the food met your expectations. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track.Let me know if there is anything else we can do to make your next visit even better.

Dear Mr. Nader,Thank you for the review of your Raffles Jakarta experience. We are delighted to read that you had a lovely time at Raffles.Our priority is for our guests to have memorable stays and we are happy to know that we achieved that for you. Positive recognition like yours makes our job a pleasure.The entire Raffles Jakarta team are very much looking forward to welcoming you back.Sincerely,GladysLearning & Quality Manager

Dear Valued Guest, Thank you very much for taking the time to write a great review for us. It is always a pleasure to receive positive feedback from our guests. The entire Raffles team look forward to welcoming you back to Raffles Jakarta on your next visit. Sincerely, Gladys Learning & Quality Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys Learning & Quality Manager

Dear Mr. Yukimoto, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Learning & Quality Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Gladys Learning & Quality Manager

Dear Valued Guest, Thank you for staying with us and for taking the time to leave us with your feedback, and for raising service shortfalls and issues that you encountered in our restaurants. Clearly, it didn't befit a hotel of our stature. I take this opportunity to extend my deepest apologies for these shortfalls. I would be grateful if you can share with me in details of your experience so that we can improve our service for all of our guests. I am extremely delighted to hear that you had a wonderful stay and that you appreciated the room design, as well as your kind compliments for our Reception Team. I have shared your praises with our colleagues to encourage them. I cannot convey my sincerest apologies enough and I do hope that you may return to Raffles Jakarta to enjoy the true Raffles experience that we hope to deliver on your return visit. Thank you once again for leaving us with your thoughts, and I hope to welcome you back to Raffles Hotel soon. Yours sincerely, Hubertha Affendi Assistant Director of Rooms