외관

아메리카스 베스트 밸류 인 존스빌 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 144개 이용 후기 중 20개" "
평점 8 - 좋아요. 144개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 144개 이용 후기 중 43개" "
평점 4 - 별로예요. 144개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 144개 이용 후기 중 22개" "

6.4/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2022년 9월에 1박 숙박함

8/10 - 좋아요

Billie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
the place was clean ,i reserved online ,,it was a
2022년 9월에 1박 숙박함
답변 제공: Gary 님, 2022년 9월 13일
Thank you so much

10/10 - 훌륭해요

Esmeralda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Gary 님, 2022년 9월 13일
Thank you so much

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
will stay again
very clean, good price.
2022년 9월에 1박 숙박함
답변 제공: Gary 님, 2022년 9월 13일
Thank you,

4/10 - 별로예요

Gail

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down and dirty. Very noisy at night, crappy pillows and mattresses.
2022년 8월에 1박 숙박함
답변 제공: Gary 님, 2022년 8월 25일
Dear Gail, Thank you so much for the review regarding your recent stay! It saddens us to see that we weren’t able to meet your expectations during this visit. I do apologize for the cleanliness and noise issues you had during this stay. Thank you for bringing it up as we will use this to make upgrades to our hotel to serve our guest better. We hope that you will give us another opportunity to make it up to you. Take care!

4/10 - 별로예요

Pablo

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay away
The lady at the front desk tried to hustle me over $50 saying "it was the deposit, and it had to be paid in cash" after telling her i coukdnt get cash and going back and forth she finally gave me the key to the room
2022년 8월에 1박 숙박함
답변 제공: Gary 님, 2022년 8월 25일
Dear Pablo, Thank you so much for the review regarding your recent stay. I am very sorry to hear about your experience and do apologize for the issues you had with the front desk agent. This is not how we want to treat our guest and do apologize again for the inconvenience. I hope that this doesn’t effect your next stay and hope that you will give us another opportunity to make it up to you.

8/10 - 좋아요

MICHAEL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close to interstate nothing special hot showers and comfortable bed
2022년 8월에 1박 숙박함
답변 제공: Gray 님, 2022년 8월 25일
Dear Michael, Thank you so much for the wonderful rating on your recent stay! Glad to see that you had a great stay with us. It makes us feel awesome to hear that you had a comfortable stay. We hope to see you again next time!

8/10 - 좋아요

Scott 님, ruskin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to HI way
2022년 8월에 1박 숙박함
답변 제공: Gary 님, 2022년 8월 25일
Dear Scott, Thank you so much for the review regarding your recent stay. Glad to see that you had a great stay with us. I hope we met all you expectations and we hope to see you again soon!

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: gary 님, 2022년 8월 5일
thank you so much,looking to see you again

4/10 - 별로예요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The staff was friendly and helpful. The room was clean. But there were no drinking glasses on ice bucket. The air conditioner barely worked.
2022년 6월에 2박 숙박함
답변 제공: gary 님, 2022년 7월 5일
sorry for inconvience,we will take care and we look forward to see you again,thank you

8/10 - 좋아요

LUIS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 8박 숙박함

2/10 - 너무 별로예요

Vickie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Jay 님, 2022년 3월 30일
Dear Vickie, Thank you so much for the feedback regarding your recent stay. It saddens me to see that we were not able to meet your full expectations during this stay. I hope that our staff was friendly and there to assist for anything you may have needed. I apologize for any issues you may have had and for any inconvenience it may have caused. I hope that you will consider giving us another opportunity to make it up to you in your next visit to the area!

2/10 - 너무 별로예요

Ted

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was the best part of my stay--pretty easy--in fact anyone showing up with my name could have had my room--no ID check?? I was asked if I wanted a smoking or non-smoking room--Non-smoking of course but either he made a mistake or the adjacent room(s) were overwhelming mine--horrible smell of cigarette smoke in the room and in the sheets. Above the bed were the remnants of a smoke detector--just a mounting plate and bare wires sticking out (live??? I didn't dare check). This room was not worth $20/night--certainly not $58 for the 5 hours or so that I was able to tolerate it.
2021년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 12월 24일
Dear Ted, Thank you for taking the time to leave us your feedback, as it helps us know where we can be improving. We're sorry to hear that our accommodations failed to meet your expectations, and we'll be sure to keep your comments in mind going forward. Wishing you safe future travels.

2/10 - 너무 별로예요

Chelsea

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Slum and loud place
It was a great price but once inside everything looked pretty decent and then bam the bathroom was awful it had feces smeared all over the door, ceiling, walls. I had to bleach the tub with my own supplies before I even considered giving my kids a bath and I was still hesitant. Looks to be a drug user motel or something. The person beside us was being loud as could be at 3-4 am woke my kids up. Yeah I’m very disappointed and would honestly like a refund just to be honest bc we left at 5 am due to noise
2021년 12월에 1박 숙박함
답변 제공: Gary 님, 2021년 12월 11일
We are sorry for inconvenience,we will try to improve on house keeping, and on your next stay call straight to hotel and we will work out on your rm rate,thnxs

8/10 - 좋아요

Bennie Lynn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, Reasonable and accomodating staff!!
This facility has WARM heat!!! Even on low cool!! It is cold up in the mountains where it is, and we went to bed with it on low cool. We woke up in the middle of the night very warm!! Had to turn on the air and open the door!! This hotel mgmt was very accomodating for allowing me a place to plug in my old diesel truck, which is necessary in cold weather. My heart thanks them for being so accomodating!!!
2021년 11월에 1박 숙박함
답변 제공: Gary 님, 2021년 11월 9일
Thank you so much for staying with us,

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room was clean, friendly staff, but the room was really outdated. The mini fridge was on the floor ( not on a table ) the microwave didn’t work. One pack of sugar, spoon and small pack of coffee if you dared getting low on top of the mini fridge to use it. Was charged 2.00 more then booked on Expedia.
2021년 10월에 1박 숙박함
답변 제공: Jay 님, 2021년 11월 2일
Dear Christopher, Thank you so much for the feedback regarding your recent stay! It saddens me to see that we were not able to meet your full expectations. Great to hear that the room was clean and staff was friendly and there to assist for any concerns. We appreciate your feedback and will use this to improve our guest experience for you and our future guest. I hope that you will consider staying with us again so we may make your next visit much better!

4/10 - 별로예요

James

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room stayed damp during our three day stay.
2021년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2021년 9월 27일
Dear James, We thank you for bringing your concerns to light and apologize if you encountered any issues with your room. Had you brought this to our team's attention while you were here, we would've been eager to resolve it for you. Nonetheless, our housekeeping team has been notified of your concerns to ensure nothing of this nature happens again. We know we can do so much better than this and would love to be given another opportunity to prove this on your next trip to the area.

8/10 - 좋아요

Tony

출장 여행
좋아요: 청결 상태, 객실의 편안함
Not Bad for a Low Budget Stay
2021년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Location
2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I am in this area 4 nights a week for work and have been doing this for 3 months and i have to say service in these motels around here is non-existent. they advertize that they have daily housekeeping but they dont. In fact, during our 4 night stay we didnt see housekeeping at all. We had to use the same 2 towels and washcloths the entire time we've been here. My grandaughter finally saw some employees and she asked for some toilet paper which we were out of and was told that they were busy so we had to go buy some. It also says they have room service, thats a joke. The room is decent but the bathroom walls look like they were covered in mold and they just painted over it because you can still see it through the paint. There is no coffee in the rooms. The ice machine is broke and i dont think they plan to fix it. I have been here twice and its still broken. I thought I would give this place a second chance but i'm done. There wont be a third. This seems to be the "norm" for motels in this area. It blows my mind that you cant get something as basic as a clean towel and some toilet paper for what you have to pay to stay. They let people live here and we heard a couple of them arguing over money owed for drugs.
2021년 7월에 4박 숙박함
답변 제공: General Manager 님, 2021년 7월 20일
Your voice is important to us, and we appreciate you taking the time to make it heard. Please know that our hotel does not condone or tolerate any illicit activity on our property. Nevertheless, we're also discussing all of your feedback with our team, so we can make an effort to improve upon whatever we can. Thank you for bringing these matters to our attention, and we hope you'll give us another chance to prove our caliber next time you're in town.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The motel was an older no frills motel. The beds were comfortable with clean linen but the comforters definitely needed washing and airing out. You have permanent and traveling people staying at the motel. Several permanent residents had vehicles torn apart working on their vehicles which created a dumpy rundown appearance.
2021년 6월에 1박 숙박함
답변 제공: Gary 님, 2021년 6월 20일
Dear Guest, Thank you so much for your feedback! It’s great to see that you had positive stay overall. I apologize for any inconveniences you had during your stay. This is not what you should be expecting during your stay. I am please to see that the beds were comfortable getting you some rest. I hope you will consider staying with us again so that we can provide you with a better experience.

2/10 - 너무 별로예요

Sheryl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gross and disgusting
The hotel was disgusting. There were dark hairs on my sheets and in the bathroom. There were hundreds of bugs everywhere, especially gnats and flys. There was mold all over the bathroom ceiling. The floors were filthy. It was also in dire need of updating and maintenance. In addition, I was charged an extra $20 cash upon checkin and they refused to give me a receipt. I do NOT recommend staying in this dump.
2021년 5월에 1박 숙박함
답변 제공: Jay 님, 2021년 5월 17일
Thank you so much for leaving a feedback on your recent stay. I would like to apologize from the entire team for not meeting your expectations. I am very sorry to hear that you had many issues during your stay with the cleanliness of the room. Our most important goal is to provide a comfortable stay for every guest and I’m sad to see that we were not able to do that. We will be working with the maintenance and housekeeping teams to address the issues you have mentioned. I hope that you will consider staying with us again so that we may provide you with a better experience.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners were friendly and helpful. The room overall was clean. But - the stairs and the walkways leading to the 2nd floor were covered with dried mud and dirt. When I got to my room, I noticed the bedspread had stains on the top and really bad soil on the underside. There was a toilet paper roll in the bathroom that had 4 or 5 squares on it and that was it; no spare roll. I tried to use the phone on the nightstand to ask for more and the phone was plugged into the wall jack, but it was completely dead. I had to walk down to the office and get more paper. I had to turn on the fan and run it all night because the highway traffic was so loud, and the person(s) in the room next to mine were up all night with the TV turned way up. The vibrations from semi trucks on the highway make the building shake a little. If you are a light sleeper, I would not recommend this place.
2021년 1월에 1박 숙박함
답변 제공: Jay 님, 2021년 2월 1일
Thank you so much for your feedback on your recent stay. I apologize for the inconvenience you had during the stay and for not meeting your expectations. Your feedback is very important and will help us in improving those conditions. We hope you give us another chance and hope to see you again!

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay
Better than expected. Clean and cozy
2020년 9월에 1박 숙박함
답변 제공: Jay 님, 2020년 10월 11일
Thank you so much for your feedback! We are glad to see that you had a great stay. Hope to see you again in the future!

4/10 - 별로예요

stan 님, north carolina

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I know it was cheap hotel room, but they had ice machine unplugged and sign said ask for ice at office, i did and they said they didnt have any right now, i said when and they said i do not know. ALSO bed comforter is stained, bathroom was molded and the floor was so dirty when you walked from bathroom to the bed our feet got dirty and you could visibly see the dirt
2020년 7월에 1박 숙박함
답변 제공: Gary 님, 2020년 7월 27일
Dear Stan, Thank you for providing a review for your recent stay. I would like to apologize for not meeting up to your expectations. I will address the issues you have mentioned with the front desk staff, as well as housekeeping. Again I want to apologize for the inconvenience. Thank you, Gary Patel

2/10 - 너무 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함

8/10 - 좋아요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was terrible. Staff did not take care of our request to address and quiet our extremely unruly and noisy neighbors. Walls were paper thin. No cold water at the sink.
2019년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 1월 2일
It is unfortunate that your recent stay with us didn't live up to your expectations. Please accept our apologies for the issues in your bathroom and our guest service. We will speak with our team to ensure that our goal to deliver a quiet and relaxing hotel accommodation si fully realized. We know we can do better and would welcome the opportunity to demonstrate it.

6/10 - 괜찮아요

sandra

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
A stay that could have been better
Well the room was clean and fresh ,but I never got a finished bill so can't really say it was a good trip and the front desk guy was not friendly and hurried up the transactions I tried to get a receipt for the stay but never could get anyone to the front desk so drop my key and left .
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
If you only have $60.00 to spend - it’s fine. BUT if you have the money go to Elkin and stay in a better place. There is a bed, TV, A/C, and thin towels that’s it. I checked for bed bugs - there were NONE. It looks like the owners are trying to update the place, but it still needs a lot of work. I personally will not stay there again.
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태
Just so-so
The room itself was ok; I'm always glad to see remodels with hard flooring instead of carpet; however, the bathroom was not the best. The floors and walls were not in good condition. There was a sour smell that I think came from the shower curtain not washed properly.
2019년 8월에 1박 숙박함

4/10 - 별로예요

Johnny 님, Jonesville

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower curtain was full of mold, there were hairs in the bathtub, the bathroom walls looked like they needed maintenance and stained all over, the sink had pubes. There were people drinking beer outside, some guy fixing his car and children playing outside running around until 10pm. They A/C was one of those that you mount to a window, but was really loud and did not look professional. The place was right next to the highway so you can hear every car that passes through the highway.
2019년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 7월 11일
Dear Johnny, It saddens us to know that you did not have a great experience with us as it is not like us to cut corners in cleanliness. and upkeep. We have passed your comments along and we apologize for any unwanted noise you encountered. As you can see from our other reviews, we are more than capable of delivering amazing stays and we hope you give us another chance to accommodate you in the future.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함

2/10 - 너무 별로예요

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2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

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연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a roach on the bathroom counter and there's no hair dryers in the room. Also there was so much noise next to us and some drunk guy knocked on our door several times during the night waking us up....
2019년 6월에 2박 숙박함
답변 제공: Guest Relations 님, 2019년 6월 14일
Feedback from our guests is much appreciated, as we utilize it to understand the best way to improve our accommodations. While this is the first we've heard of possible pests on the property, rest assured we'll send our dedicated team to investigate right away. We'll be sure to implement a remedy for the benefit of future guests. Additionally, we'll work tirelessly to ensure guests are courteous of each other to avoid a situation like the one you experienced. We are not able to change the past, but we hope you will give us another chance to show you the comfortable experience we know we can provide you.

6/10 - 괜찮아요

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아이를 동반한 가족 여행
좋아요: 직원 및 서비스
If your looking for a cheap motel for just one night this would be fine, but for kids and stuff it is not. We checked in at 11 pm, there weere people just sitting outside of the motel drinking beer, our room was no smoking and smelled just like smoke.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

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2019년 5월에 1박 숙박함

8/10 - 좋아요

tia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean, and quiet
Nice, clean quiet hotel.
2019년 5월에 3박 숙박함

4/10 - 별로예요

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좋아요: 직원 및 서비스
별로예요: 청결 상태
Shower curtain should have been replaced or properly cleaned. Considerable mildew
2019년 4월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 9일
Thank you for your review. We are sorry about the issues you had with the shower. We encourage our guests to reach out directly so we can remedy situations as soon as possible. Thank you again for bringing this to our attention.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff is always courteous and friendly. I did have an issue with the key not working when checking in. The room was suppose to be a non-smoking room and it definitely smelled of smoke. The night attendant did bring spray for the room and suggested I turn the air conditioner on with just the fan to clear the smell. Both days I could smell the smoke. I will consider staying there again, although I will not stay in that specific room again. They had no vacancies otherwise I am sure they would have checked to see about moving me.
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

Irene

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible uncomfortable
It wasn’t very pleasant atmosphere I was here with my 4 children there were random guys hanging outside the hotel as well as in front of their room doors until we walked into our room it was very uncomfortable for myself and my children their were dead bugs and mold as well as dirty tubs and shower curtain also was dead bugs on floor of our room never again
2019년 4월에 1박 숙박함

4/10 - 별로예요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설
Convenient location. Could have been a lot cleaner.
2019년 3월에 1박 숙박함

4/10 - 별로예요

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2019년 3월에 1박 숙박함

10/10 - 훌륭해요

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아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Exactly what we needed for the night. Great price and very clean.
2019년 3월에 1박 숙박함

4/10 - 별로예요

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가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stink bugs, no coffee cups, only two towels, water wasn’t very hot, only two towels, no hair dryer or iron, only one room key, traffic from the highway all night long!!
2019년 3월에 1박 숙박함