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Jazz U Garden Resort

4.5 star property

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Close to Kata Beach and Kata Noi Beach, Jazz U Garden Resort provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to a facial, a massage, or Ayurvedic treatments at Jazz U Wellness & SPA, the onsite spa. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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About this property

Jazz U Garden Resort

  • Luxury family-friendly hotel near Kata Beach
  • Kata Noi Beach is located near Jazz U Garden Resort, which provides a poolside bar, a free daily manager's reception, and a terrace. Indulge in a facial, a massage, and Ayurvedic treatments at Jazz U Wellness & SPA, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and a 24-hour front desk
    • A front-desk safe, coffee/tea in the lobby, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 42-inch Smart TVs with cable channels
    • Refrigerators, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 3000.00 per stay
  • Christmas Eve (December 24) Gala Dinner per adult: THB 3500
  • Christmas Eve (December 24) Gala Dinner per child: THB 1750 (from 5 to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: THB 3500
  • Christmas Day (December 25) Gala Dinner per child: THB 1750 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 5 to 12 years old)
  • New Year's Day (January 1) Gala Dinner per adult: THB 5000
  • New Year's Day (January 1) Gala Dinner per child: THB 2500 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 300 for adults and THB 200 for children
  • Airport shuttle fee: THB 1200 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Jazz U Garden Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Jazz U Garden Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Jazz U Garden Resort?

Check-in begins at 2 PM.

What time is check-out at Jazz U Garden Resort?

Check-out is at noon.

Does Jazz U Garden Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of THB 1200 per vehicle applies.

Where is Jazz U Garden Resort located?

This family-friendly Karon hotel is located by the sea, within a 15-minute walk of Kata & Karon Walking Street and Kata Beach. Karon Beach is 1 mi (1.6 km) away.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 8 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff music wasn’t to our taste but that’s just us. Overall 👍
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Perfekt. Gutes Essen. Saubere Anlage. Schöner Poul. Der Besitzer war auch immer im Hotel. Sehr freundlich. Immer wieder.
Stayed 11 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were lovely, and the room was really nice, as was the pool and grounds. It is also a good location, under ten minutes walk to the beach. However, the restaurant area is right in the middle of the rooms and they play loud music (the same five or six albums of elevator music style "jazz") all day from 10am to past 11 at night. Every night there is live music which is so loud in your room that if you don't want to listen to it you have to go out. The rooms are advertised as soundproof which is completely untrue. We tried several times to talk to the manager/owner about not being happy with the volume but she completely dismissed our concerns. I asked if there were any rooms that were quieter and she told me that they were all the same, then later I found out from other guests that the upstairs rooms were in fact much quieter. Not good customer service at all from the manager/owner.
Stayed 10 nights in Mar 2019
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the beach or to chill

A terrific place to unwind and relax listening to soothing Jazz. The rooms are a good size and the location of the Hotel perfect for a quick stroll into Kata or Karon beaches. The breakfast sets you up for the day ahead. The staff were brilliant- helpful without being obtrusive, friendly without being too-friendly. And the dog "PasPas" loves a cuddle - but no treats!
Stayed 13 nights in Feb 2019
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet

Lovely big room. Set in a large, quiet, well maintained garden. Only real negative is the bathroom was extremely small small
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
It's okay for the money. Convenient enough. Don't have anything to add.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, room comfort

Очень приятный отель

Очень понравился отель. Все новое, чистое, крмфортное. Все удобно. И интерьер комнаты, и наличие всего необходимого для отдыха. Зонты даже есть. И музыка, вечером еще и вживую поют и играют, делает пребывание в отеле незабываемо приятным. До пляжа идти минут 15.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ett av dom bästa resort jag stött på.

Riktigt bra boende. Det är bara att rekommendera.
Verified

8/10 Good

Stanislav

Liked: Property conditions & facilities, room comfort
Отличный отель , новый, ещё достраивается, т.к. когда жили-делали достраивали бассейн, но можно было ходить в соседнюю гостиницу купаться. Приветливый персонал. Жили в бунгало, просторный дом с верандой,каждый день убирали, давали 2 бутылки воды. Заселили быстро. В номера халаты и должны быть тапки, у соседей были, нам так и не дали, ну,просить не стали, в доме чисто. Есть 2 русских канала. На территории охрана. Все понравилось, единственный минус- не стабильный интернет, но чинили сразу. Отличное место вдали от шума Каты. Вернёмся снова.
Verified

8/10 Good

Stian

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stedet var i seg selv veldig fint og sentralt, men at Hotels.com ikke opplyser om omfattende rehabilitering var ikke bra! Vi reiste med en liten jente på 9mnd og et rom fult av byggestøv er ikke optimalt. Ellers var personalet helt fantastisk og alt du trenger rett i nærheten.
Verified

8/10 Good

Marie.

Liked: Cleanliness, staff & service, room comfort

Très bel hôtel mais piscine en travaux...

Très bel hôtel, propre et accueillant. Le personnel est très gentil et le service est de grande qualité. La chambre est propre et bien agencée. Dommage que la piscine soit en travaux, mais le personnel a fait sorte qu'on puisse utiliser la piscine dans un autre établissement. Merci encore pour ce beau séjour.
Stayed 4 nights in Feb 2018
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Partie tout de suite

Piscine en construction chambre sans protection. Je ne le recommandé pas.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra,nybyggt,fräscht

Nybyggt och jättefräscht, dock var inte poolen färdig så vi vart uppgraderade med rum och frukost, fanns dock 3stycken tuppar på området som gärna gal i tid och otid men man vande sig, skulle lätt bo där igen.
Stayed 13 nights in Feb 2018
Verified

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2018