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“Very nice hotel, good service and very clean, recommend”

“Brand new residence hotel, with excellent location. Had some big issues with the room on the 1st night but the owner himself took the responsibility and solved all issues. The room was extremely clean, well maintained. Lookinf forward to stay at your place once again.”

“Everything was as per expectation”

“Erica Residence is a nice peaceful place. The rooms are nice and beds are very comfortable. The place would have been perfect with a cafeteria. In all, I enjoyed my stay”

“My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp...

“Communication was improved with my second booking, thanks to Mary Stellah who ensured my stay was smooth. Facilities were convenient, and clean, with great security. Andrew Matara and Evans Khamisi were very helpful during the check in and check out process.”