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"Clean rooms, ac great. Airport pickup could be better (waiting was a little bit long). I understand the fuel situation but don’t keep passengers waiting. Breakfast is great, probably, the table server could be more attentive, esp with coffee and tea services"

"loved the spa"

"Breakfast is always wonderful. The staff is so great. The showers were nice and hot and the air conditioning was working great"

"“WOW”…where do I begin. The staff was SO kind, played with our children, helpful and accommodating. The food was delicious! It was VERY family friendly! The game drives, watching hippos from the lookout, food, rooms, everything exceeded expectations! The game drives were incredible. We saw the big 5 the first day and learned about the ‘ugly’ five which we also saw! We loved our stay and would very much recommend to anyone considering. I’m glad we picked the Fairmont Masai Mara. It was luxury and safari vibes all in one spot! Thanks for a magical and memorable time!"

"Clean room good breakfast"

"My favourite hotel in Nairobi, it never fails to impress me"

"I stayed 1 week here , everything was perfect ..Staff are amazing, the food at the bar was tasty 😋 thanks to the chef (i think his Indian because food takes me back to India hhh). The hotel location are perfect close to most of the things ."

"The receptionist was very welcoming and very helpful! I have recently stayed at The Marriott in Amsterdam but Nairobi has exceeded my expectations! Absolutely fantastic! "

"Everything was excellent. they could always increase inside restaurants and offer larger menu, but breakfast was great and it was a very enjoyable staff to work with"