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“We were very impressed with our 4 days at The Zuri Kumarakom. We were surprised to be told that the property is about 25 years old, because it's superb maintenance suggested a much younger age to us. As we rode into the property, we were a bit shocked to see a lot of policemen around. And that turned into panic when they accosted our taxi cab at the hotel porch. I was looking for hotel staff to help us avoid the policemen and to whisk us into the reception. As the policemen unloaded our...

“It took 45 minutes to checkin and 30 minutes to checkout. Very inefficient process. Went late to lunch buffet, and food was cold. A la carte food was good. Location of hotel is good, though getting to it is interesting in a larger vehicle. ”

“The staff was quiet warm and welcoming. They took good care of all our needs. Overall a pleasant stay.”

“We came to rest after my daughter’s wedding and this resort was so beautiful and the staff are amazing, always smiling and nothing is too much trouble, thanks for a memorable week ”

“tres belle maison ancienne, avec chambres donnant sur un très beau balcon sur le canal, très calme. Mais il y a un gros problème de propreté. Les draps et serviettes sont hors d’age et ne sont pas nets, la salle de bain très mal nettoyée. Le jardin très mal entretenu.Le service est cependant correct la famille serviable. Ils nous ont organisé un magnifique tour en petit bateau privé dans les backwaters. La cuisine n’est pas mauvaise mais vu l’et de propreté de la cuisine ont peut avoir des...

“Modern resort built in traditional style, Beautifully situated on the lakefront. Helpful staff and excellent restaurant. Great value. Water access from parking lot which is extremely difficult to find due to lack of signs. Highly recommended.”

“Excellent and generous hosts. Very good breakfast, lunch and dinner. Fully recommend for a pleasant stat in Kumarakom.”

“Outstanding service. ”

“It is a room in an unkempt old house, with no security at night. No breakfast included. Expedia showed three rooms, 2 AC rooms and one non AC. We booked AC room making full payment online. At the time of check out the caretaker asked us to pay extra money for the room, saying it is a special room. We felt it is too much for that kind of facility.”

“Although the reception was not very warm for a lone woman, I admit that nothing was missing and the restaurant was very good.”