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Galaxy Hotel

4.0 star property
Urban tranquility meets adventure at this Kraków retreat, where spa treatments soothe and ecotours energize travelers seeking relaxation and excitement.

Choose dates to view prices

Galaxy Hotel offers a peaceful escape in bustling Kraków City Centre. Travelers unwind with Ayurvedic treatments and detox wraps at the spa, while adventure seekers head out on ecotours. The Andromeda restaurant serves meals that keep kids happy throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Located in Kraków City Centre neighborhood, Galaxy Hotel is connected to a shopping center. Oskar Schindler Factory and Wawel Castle are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Traveling with kids? Consider Aquarium and Natural History Museum and Jordan Park. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Kraków travel guide
Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535

What's nearby

  • Oskar Schindler Factory
    Oskar Schindler Factory
    11 min walk - 0.9 km
  • Main Market Square showing outdoor eating
    Main Market Square
    4 min drive - 2.1 km
  • St. Mary\'s Basilica featuring street scenes, a square or plaza and a statue or sculpture
    St. Mary's Basilica
    4 min drive - 2.1 km
  • Wawel castle in Krakow, Poland
    Wawel Castle
    4 min drive - 2.1 km
  • Cracovia Business Center
    6 min walk - 0.6 km

Getting around

  • Turowicza Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    7 min drive
  • John Paul II - Balice Airport (KRK)
    36 min drive

Restaurants

  • Mazaya Falafel
    8 min walk
  • Jeff's
    5 min walk
  • Nalej Se
    4 min walk
  • Nakielny
    2 min walk
  • Costa Coffee
    2 min walk

About this property

Galaxy Hotel

Upscale family-friendly hotel near Oskar Schindler Factory
Shopping on site, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Galaxy Hotel. Active travelers can enjoy ecotours at this hotel. Indulge in a massage, a body wrap, and a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, Andromeda, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A front-desk safe, a 24-hour front desk, and luggage storage
  • Guest reviews give top marks for the first-rate property condition
Room features
All 205 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, electric kettles, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PLN 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM. The pool is closed seasonally each year from January 13 to January 26.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PLN 60 per day.

What time is check-in at Galaxy Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Galaxy Hotel?

Check-out is at noon.

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Galaxy Hotel located?

This family-friendly Kraków hotel is located in the historical district, within a 15-minute walk of Cracovia Business Center and Oskar Schindler Factory. Main Market Square is 1.2 mi (1.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Galaxy Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel with spa would recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Stayed 1 night in Dec 2024

10/10 Excellent

Cefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Lynsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hôtel. Good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda Jane

A good array of facilities and very friendly staff .
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Youri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. If you are looking for a comfortable hotel in a quiet part of krakow this is your hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, room comfort

Lovely place!

Lovely place and great facilities. We had so much fun in the pool and the saunas.
Stayed 1 night in Jul 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great !

Stay among friends, it was excellent. A great moment, in a comfortable bed with great pool!
Stayed 2 nights in Nov 2024

8/10 Good

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 2 night stay in Hotel Galaxy. Parking was easy, room was clean. Staff was friendly and nice swimming pool to relax after spending time in Krakau.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, particularly in the breakfast room. Location near the river is pleasant; and it was close enough to easily walk to the Jewish Quarter and Old Town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty
Stayed 2 nights in Jun 2024

8/10 Good

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good to walk to the city ( about 30 minutes) and to have a pool to swim after the day
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay in Krakow

Enjoyed our stay at Galaxy Hotel, Krakow. The rooms were clean and spacious. Breakfast each morning had lots of choice. Would return ourselves and recommend to friends and family.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
Stayed 4 nights in Aug 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel, price quality ratio was good. I would recommend it
Stayed 5 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and extremely helpful. Lovely clean room. Spa was lovely just disappointing that the hot yub was out of use during our stay.
Stayed 3 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked location and the fact you have a pool and spa right downstairs and near a mall I very much enjoyed my stay . Only thing is better communication other than that everything was great will stay again :)
Stayed 2 nights in Jul 2024

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities
The clesnliness of the hotel and swimming pool could not be faulted. Staff were helpful.
Stayed 4 nights in Jun 2024

6/10 Okay

Gavin

Liked: Cleanliness, staff & service
Easy commute by tram from the town centre. Nice pool, friendly staff. Very busy at breakfast times, some popular items don’t get replenished once gone, eg waffles and pancakes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and facilities available very spacious and clean the only thing that wasn’t very nice was the breakfast fish, meats, salad etc at breakfast but apart from this it was perfect!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel personnel from reception to houskeeping 5*plus.Room clean 5*.Hotel location from turist area walking distance.👍Swimming pool avalible in case of bad weather.I m happy to give for all 5 *
Stayed 2 nights in Jul 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not all staff members were welcoming and friendly
Stayed 5 nights in Jun 2024