Platinum Aparthotel sits in the heart of Kraków City Centre, just steps from Royal Road and Main Market Square. Travelers can start their day with breakfast or brunch at one of two on-site restaurants, then later unwind with selections from the attached winery or bar.
Located near a boardwalk/promenade, Platinum Aparthotel is in Kraków City Centre neighborhood and is connected to a shopping center. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travelers looking to shop may want to visit Main Market Square. Labyrinth No1 and Aquarium and Natural History Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
2 restaurants, an attached winery, and 2 coffee shops/cafes are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and laundry facilities. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include room service and a rainfall shower.
Platinum Aparthotel offers 15 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Kraków aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Offsite parking available from 5:00 AM to 9:00 PM (PLN 60 per day)
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Self parking on site (PLN 60 per day)
Family friendly
Baby bath
Children stay free (see details)
Restaurants on site
Empanaderia
HB
Wesoła
Kitchenette
Cleaning supplies
Cookware, dishware, and utensils
Electric kettle
Refrigerator
Stovetop
Tea bags/instant coffee
Dining
Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: PLN 35 to 65 per person
2 coffee shops/cafes
2 restaurants
Couples/private dining
Dining table
Room service (limited hours)
Snack bar/deli
Bedrooms
Bedsheets provided
Rollaway/extra bed: PLN 100 per day
Bathroom
1 private bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
Flat-screen TV with cable channels
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total
Fee: PLN 35 per pet per night
Service animals exempt from fees
Suitability/Accessibility
Area rugs in public areas
Cobblestone flooring in public areas
Hardwood flooring in room
No elevator
Smooth flooring in room
Tile flooring in public areas
Smoking not allowed
Services and conveniences
Daily housekeeping
Iron/ironing board
Tour and ticket assistance
Turndown service
Virtual front desk
Location highlights
Connected to a shopping center
In a historical district
In the city center
Near a train station
Near the airport
Near the boardwalk/promenade
On the Strip
Things to do
Shopping mall
Winery
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Security system
Fire extinguisher
General
1 building
15 units
3 floors
Built in 1882
Cleaning products are eco-friendly
Individual decor
Individual furnishings
Mediterranean architecture
Renovated - January 2022
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 40
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets allowed for an extra charge of PLN 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per day
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately PLN 35 to 65 per person
Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 2)
Self parking fee: PLN 60 per day
Nearby parking fee: PLN 60 per day (328 ft away; open 5:00 AM to 9:00 PM)
Pet fee: PLN 35 per pet, per night
Service animals are exempt from fees
Late check-out fee: PLN 40 (subject to availability)
Rollaway bed fee: PLN 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 June
Property is also known as
Platinum Aparthotel Krakow
Platinum Aparthotel
Platinum Krakow
Platinum Aparthotel Kraków
Platinum Aparthotel Aparthotel
Platinum Aparthotel Aparthotel Kraków
Frequently asked questions
Is Platinum Aparthotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of PLN 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Platinum Aparthotel?
As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Platinum Aparthotel on Mar 12, 2026 start from ₩93,188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for PLN 60 per day.
What time is check-in at Platinum Aparthotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Platinum Aparthotel?
Check-out is at 11 AM. Late check-out is available for PLN 40 (subject to availability).
Does Platinum Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.
Where is Platinum Aparthotel located?
Located in Kraków City Centre, this aparthotel is within 1 mi (2 km) of Economic University of Kraków and Main Market Square. Kraków Opera and Royal Road are also within 10 minutes. Kraków Główny Station is 12 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Platinum Aparthotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 72 out of 158 reviews
10 - Excellent
72
Rating 8 - Good. 55 out of 158 reviews
8 - Good
55
Rating 6 - Okay. 23 out of 158 reviews
6 - Okay
23
Rating 4 - Poor. 6 out of 158 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 158 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Marcin
Aug 1, 2025
Liked: Cleanliness, room comfort, communication
good location and great communication with hotel
Marcin
Stayed 1 night in Jul 2025
10/10 Excellent
Courtney
Jul 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful - clean, cute, modern
Courtney
Stayed 3 nights in Jul 2025
10/10 Excellent
Ashleigh
Dec 31, 2024
Liked: Amenities
Great location, clean with plenty room
Ashleigh
Stayed 5 nights in Dec 2024
10/10 Excellent
Gregory
Apr 12, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Gregory
Stayed 5 nights in Apr 2024
10/10 Excellent
Shinta
Jun 7, 2025
Liked: Cleanliness, room comfort, communication
The apathotel was very clean, within walking distance to the Town Square, very closed to the train station.
The lady who contacted us and gave us the check in instructions was very helpful.
Gave Clear Check In instructions
Shinta
Stayed 2 nights in May 2025
10/10 Excellent
Daniel
May 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Daniel
Stayed 4 nights in May 2025
8/10 Good
Anna
May 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Anna
Stayed 1 night in May 2024
10/10 Excellent
Oleksandr
Jul 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good!
Oleksandr
Stayed 1 night in Jun 2024
8/10 Good
Julie Anne
Jan 18, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Julie Anne
4/10 Poor
Robert
Oct 8, 2024
Disliked: Property conditions & facilities, communication
Checkin was disaster. Nobody at front desk
Robert
Stayed 1 night in Oct 2024
10/10 Excellent
Anna
Dec 15, 2023
Liked: Cleanliness, room comfort, communication
Best place near the train station
The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is.
Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Anna
Stayed 1 night in Dec 2023
8/10 Good
Martin
Jun 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.
Candace
Stayed 6 nights in Aug 2025
8/10 Good
Leonid
Apr 6, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Halyna
Stayed 2 nights in Jun 2025
8/10 Good
Martin
Apr 5, 2024
Liked: Cleanliness
Ruhig, Bahhofsnähe
Nähe Hauptbahnhof, relativ ruhig. Zutritt zu den Räumen ist nervig. Zwei gleichartige Schlüssel und sehr, sehr knapp eigestellte Leuchtdauer machen den Zutritt zu einem Abenteuer. TV für mich nicht nutzbar, da ich ohne Bedienungsanleitung kein Programm einstellen konnte. Bitte einen der beiden Schlüssel mit einem Überzug oder mit Nagellack markieren. Lichtschaltung auf eine Minute verlängern (absurde Vorstellung, man könnte durch die extrem kurze Leuchtdauer den Gewinn erhöhen!)
Martin
Stayed 2 nights in Apr 2024
10/10 Excellent
Unni, Oslo
Aug 9, 2020
Liked: Cleanliness, amenities
We had a large ( 55 sqm) apartment with a separate bedroom, kitchen and balcony. Very clean and modern, but in a nice old building <3
Unni
Stayed 2 nights in Aug 2020
4/10 Poor
Peter
Apr 6, 2020
Disliked: Cleanliness, room comfort
Ik hoop door mijn negatieve beoordeling dat ik jullie aandacht heb.
Wij zijn helemaal niet geweest. Dat kon uberhaubt niet. We proberen al weken een datum in september te prikken via mijn dochter romysillessen@hotmail.com
Neem svp nu eindelijk eens contact op met mijn dochter.
Peter
Stayed 4 nights in Mar 2020
6/10 Okay
SEUNGk, 서울
Jan 8, 2020
Liked: Cleanliness
역에서 가깝지만 역 뒤편에 있어 찾기가 쉽지
않았으며 Economy는 너무 너무 작 아 많이 불편합니다
Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!
The property was very clean and we were made to feel welcome from the moment we arrived. On the down side there wasn’t a lift and it was very tiring walking up to the third floor after sightseeing around Kraków.
Muy bien ubicado (a 300 metros de la estación de autobuses y a walking distance de las principales atracciones de la ciudad). La unidad era muy cómoda, prolija, moderna y con todos los elementos y enseres que se pueden necesitar en una corta estadía. El baño muy moderno y amplio. Personal amable. Un aspecto no tan favorable fue que el apartamento asignado se encontraba en el tercer piso, al que solo se accede por escalera y no resulta conveniente para personas de edad.
Ett fantastiskt boende med alla faciliteter som hör en lägenhet till.
Utmärkt kök, rent och snyggt dessutom möjlighet att tvätta
Nära till stationen Krakow-Glowny och stort varuhus, dessutom gångavstånd till gamla stan.
El alojamiento era muy cómodo, con utensilios necesarios. El personal bastante agradable.
Maria
Stayed 3 nights in Aug 2019
6/10 Okay
Anna Maria
Aug 28, 2019
Liked: Cleanliness, staff & service
La ubicación es muy buena porque está justo al lado de la estación y del casco histórico. Se puede ir andando a todas las atracciones principales. Por las noches habia bastante ruído y ajetreo. Echamos en falta un mejor colchón. No hay como un buen colchon de visco para descansar que es lo más importante. Estaría bien añadir alguna sábana para poder taparse. El equipamiento de la cocina aceptable. El baño muy bien. Era un apartamiento en 3er piso sin ascensor, no recomendable para maletas grandes y gente mayor.