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Outdoor pool
Lobby
Property amenity
Interior
Exterior
In the heart of Kuala Lumpur, Hotel Soleil offers a luxurious retreat with shopping on site and an international restaurant, Kopitiam. Relax in the sauna or take a dip in the outdoor pool after exploring nearby Berjaya Times Square and KLCC Park.

Reviews

5.8 out of 10

Popular amenities

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About the neighborhood

Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Berjaya Times Square - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.2 km
  • KLCC Park - 15 min walk - 1.3 km
  • Petronas Twin Towers - 17 min walk - 1.5 km

Restaurants

  • ‪Mongolian BBQ Jalan Alor - ‬1 min walk
  • ‪Halab Arabic Cuisine - ‬1 min walk
  • ‪Restoran Al Sarifa - ‬1 min walk
  • ‪Pacific Restaurant & Bar - ‬1 min walk
  • ‪The Whisky Bar KL - ‬1 min walk

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Reviews

Reviews

5.8
Rating 10 - Excellent. 63 out of 834 reviews
Rating 8 - Good. 186 out of 834 reviews
Rating 6 - Okay. 274 out of 834 reviews
Rating 4 - Poor. 183 out of 834 reviews
Rating 2 - Terrible. 128 out of 834 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Room comfort

Reasonable price hotel & good location

Convenient location & eateries around.Lots of massage palours around the hotels. Don't let the touts bring you to their illegal place. Go for those big massage spa house. Food is everywhere. Packed area with traffic jam.
Stayed 1 night in Jun 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and best located hotel

I only came to stay for 1 night but was really impressed with This hotel. My room was lovely, clean and spacious and very quiet which I wanted. Awesome location, I think the best location in Bukit Bintang, so close to Pub St and Jalan Alor.
Stayed 1 night in May 2018

6/10 Okay

Richard, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down hotel

Overall the hotel location and price is fine, but the hotel really need to gear up and make sure their rooms is upgraded or at least clean up and vacuum as the carpet smells and felt dirty.
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not as how its advertised

Room was smelly. There were prostitution happening in the hotel. Pretty much an expensive 0 star hotel. The only good thing was the location.
Stayed 4 nights in May 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Soleil 11th to 13th of May 2018

Great location in KL
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Easy

The staff including security guards r so friendly. Always able to joke. Hwever...the rm was left to be determined. Bed comfy yes..but pillow cases were old n didnt look tht clean. Small side table beside the bed attached to the wall wasnt stable at all. Too little power sockets in the rm...there was a certain kind of smell when i 1st checked in n same smell returned when i turned on the a/c. The water flow in the taps n shower are too little and slow. The heating for the shower needs to be looked at. There needs to be a telephone in the rm so guests can call down to recept or houskeeping if they need something. N maintenance n checks need to be looked at to eradicate pests. Overall...if ur not too picky this hotel is good. I picked it anyway because of security and friendly staff
Stayed 1 night in May 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location and nice personal

4/10 Poor

phil

Disliked: Cleanliness, staff & service, property conditions & facilities

Cheapest pool in town but tired hotel!!

Wrong size sheets on bet now towels until 5pm due to "laundry van accident" shabby conditions and trainee staff unable to make decisions.... lots of bites from 1 night stay.... hopefully only mosquitos... not recomended unless you want a pool on a budget.... great area for eating dinking and 'foot ' and other massages

8/10 Good

akemi

Disliked: Property conditions & facilities

便利だが最低になったホテル

ホテル名がラディウスから変わって何年か経ちますが、段々さびれていきます。 場所は良いのですが、古さゆえにインターネットはフロント周りでしか。 今回は入口までのエスカレーターも動いておらずに、朝食も以前と比べることすら・・・ それでもアロー通りからすぐで、セブンイレブンも入り口前にすあるので泊まったようなもの。 次に泊まることはないかと！

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hotel not recommended

Hotel is old.Escalator to the frondesk at the lobby not working.No service phone in the room.Lights are dim.Linens are old and worse is that there are many bed bugs crawling in the bed.Really disappointing although the location is good.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

経営が変わって、サービスが最悪になった

以前にも２度宿泊したが、経営が変わって、がっかり。 ホテル内は節電からか、エスカレータも停止（動かす予定もなさそう）し、廃墟のようになっている。プールも営業してるか不明。 飲食街からの騒音で深夜２時過ぎまで騒音で眠れず。 恐らく、もう宿泊はしないでしょう。

8/10 Good

Faysal, Kajang, Malaysia

Liked: Cleanliness, staff & service, room comfort

Good location

Ideal for budget travellers. Condition of the room is decent considering the amount you will pay. Restaurants and commuters are nearby.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Change new TV set,install wifi & telephone.

tv set suck & no wifi,telephone & safe box.

8/10 Good

I

Liked: Cleanliness, property conditions & facilities, room comfort
蓮蓬頭無法用，房間沒有吹風機 但大致上都還ok
Stayed 1 night in Mar 2018

4/10 Poor

Mohamad Alihan

It's just an old hotel, broken escalator, no WiFi in room, old tube TV, no telephone in room (I couldn't call the house keeping to request for iron and board), not going to stay there anymore.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service
Old mattress!
Stayed 1 night in Mar 2018

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Jan 2018

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Was recommended but don't stay unless it's for a desperate one night. Housekeeping staff asked for a tip BEFORE cleaning the room. Bed linen was old and threadbare..bugs on the floor and on the bed. However the pool was great but no towels available. Maybe the premiere rooms are better but only stay if on a budget.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2018

10/10 Excellent

KAM FATT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet er meget slidt. Mange ting virker ikke mere. Wifi er meget svagt. Alt i alt en dårlig oplevelse, Men hotellet er billigt. Og det ligger lige der hvor det hele sker.
Stayed 3 nights in Jan 2018

6/10 Okay

Steven

Disliked: Cleanliness

location is perfect for drink and food places

could do with an upgrade on the rooms but for the price I paid and the excellent location, it was a great deal
Stayed 2 nights in Jan 2018

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Itchy back for a few days so many showers.

On arriving at about 7pm only a couple infront of me took 20m to checkin. The hotel need to employ more staff. I booked a premium room, woke up on 1st morning and itching back looked in mirror red bite marks all over back and on arm =bed bugs. After shower went to reception and requested new room they said wait 2hours as 12pm. I took of t-shirt to show back to everyone in reception and said change my room now so they did and new room no bed bugs. I think the hotel try it on they put people in a room with bed bugs and hope you don't have an issue, instead they need to replace the matress or duvet with a new one, otherwise this will continue.
Stayed 3 nights in Jan 2018

2/10 Terrible

Chew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuan Puan means Mr. Mrs. in Malay language

Had a long wait for check-in. The booking shows Tuan Puan Chew which was different from my presented ID. The reception manned by foreign personnel, thus they were not aware that Tuan Puan means Mr. Mrs. in Malay language thus they delayed my check-in without clarifying with me on the difference. The hotel is old and the general maintenance of common areas is poor. The room desk was not cleaned with sticky substance and the toilet bins were not cleared.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Great location but very run-down.

I don't remember the hotel ever being so run-down. There were tiny roaches in the bathroom. No phone in the room to contact housekeeping / reception. No shower cap. And I had booked a deluxe room. The mattress was sunken in the centre. But the breakfast was not too bad. The location is superb.
Stayed 1 night in Jan 2018