야외 수영장

힐튼 쿠칭 여행 후기

5 out of 5
힐튼 쿠칭
1 Jln Tunku Abdul Rahman, Kuching, Sarawak

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 628개 이용 후기 중 247개" "
평점 8 - 좋아요. 628개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 628개 이용 후기 중 65개" "
평점 4 - 별로예요. 628개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 628개 이용 후기 중 15개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Yooshik

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: HIlton Kuching Team 님, 2024년 3월 11일
Dear Yooshik,Thank you for taking a moment to share your experience and rating of your stay with Hilton Kuching. We regret to have found that you rated us 2 out of 10. Please accept our sincere apologies for any inconveniences caused.Thank you again for your feedback. We hope you will consider staying with us again in the future.Sincerely, Hilton Kuching Team.

10/10 - 훌륭해요

JONG MIN

2023년 11월에 1박 숙박함

4/10 - 별로예요

Young min

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I like
Good
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

won soo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Hamish Watts 님, 2020년 1월 30일
Dear Woo Soo,Thank you for leaving us a positive rating. Glad you had a great stay and am looking forward to welcoming and serving you again next time! Sincerely, Hamish Watts, General Manager

8/10 - 좋아요

SANG RYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
약간 좁은느낌..
2019년 5월에 3박 숙박함
답변 제공: Hamish Watts 님, 2019년 6월 13일
Dear SANG RYONG, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
life risking experience with no proper apology
there was glass part in the fruit i had ordered for room service. i compained but they told me if i had broken anything in my room. no apology at first? horrible service and life risking experience! please rather go ro Pullman which is right next door. (룸서비스 음식에서 유리조각나옴 존나후진호텔 바로 옆 풀만가세요)
2019년 2월에 3박 숙박함
답변 제공: Hamish Watts 님, 2019년 6월 7일
Dear Valued Guest, Thank you for leaving us with a review. I am disappointed to hear about your experience here. Understood that this issue has been acknowledged and raised to the team. We have reviewed the entire process within the hotel but unable to find the broken glass. However, we do apologise for the unpleasant experience and would like to Make-It-Right to you by providing you 20,000 Honors points. I hope to have the opportunity to welcome you back to Hilton Kuching again for a better experience. At your service, Hamish Watts General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
사라왁 River 인근의 힐튼호텔
비교적 오래된 호텔이라 내부 Room상태가 고급스럽지는 않습니다. 사라왁 River 인근이라 교통은 좋은편입니다
2019년 3월에 1박 숙박함
답변 제공: Hamish Watts 님, 2019년 3월 27일
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
12층 executive room에서 lounge service 도 받고 좋은 뷰와 주변 편의시설도 좋았음. 편안하고 조식도 좋으며 또 방문하고 싶음.
2019년 1월에 3박 숙박함
답변 제공: Hamish Watts 님, 2019년 1월 27일
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

8/10 - 좋아요

SUNGCHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place and room condition is good. People are nice. And it has been a moe than 3weeks since i stay at hotel. But the deposit is still pending that i purchaing my credit card.
2018년 12월에 2박 숙박함
답변 제공: Hamish Watts 님, 2019년 1월 1일
Dear nat, Thank you for taking the time to leave us with a rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again. At your service, Hamish Watts General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best location
Location is best
2018년 11월에 5박 숙박함
답변 제공: Hamish Watts 님, 2018년 11월 26일
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

10/10 - 훌륭해요

HYUN SU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel in kuching top 2 kuching hotel
good to stay. nice food nice room clean accomodation
2018년 9월에 1박 숙박함
답변 제공: Hamish Watts 님, 2018년 9월 24일
Dear HYUN SU, Thank you for leaving us with a great review. I am thrilled to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again. At your service, Hamish Watts General Manager

10/10 - 훌륭해요

Gunwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 훌륭한 시설과 주변경관
가격에 비해 훌륭한 시설과 주변 경관, 호텔에서 downtown으로 걸어나가야하는 부분이 단점이나 가격을 생각할때 커버가 되는 좋은 시설임
2018년 5월에 3박 숙박함
답변 제공: Hamish Watts 님, 2018년 6월 3일
Dear Gunwoo, Thank you for leaving us with a great review. I am pleased to note that you found our hotel's location to your liking and look forward to welcoming you back to Hilton Kuching again. At your service, Hamish Watts General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
명성대로 힐튼~!
약간의 바닥 카펫 곰팡이 냄새가 조금 불편했으나 음식 서비스등 대체로 가성비가 좋았습니다..
2017년 12월에 2박 숙박함

8/10 - 좋아요

HANKYU

좋아요: 직원 및 서비스, 객실의 편안함
힐튼계열이지만 저렴한 편이니 너무 큰 기대는 금물!!(그래도 기본은 합니다) 아무래도 연식이 있다보니 방도 카페트이고 호불호가 갈리네요 힐튼쿠칭 호텔 앞의 풀만호텔이 더 좋은 것 같습니다. 힐튼쿠칭호텔의 좋은 점은 리버뷰(사라왁 강) 정도랄까요.
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

G.J.Kim 님, Seoul.Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
it was great and comfortale staying
2017년 9월에 4박 숙박함
Dear Guest Thank you for sharing with all that you have had a great and comfortable stay with us at the Hilton Kuching. The entire Hilton Kuching team look forward to welcome you back again soon. At your service, Hamish Watts

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
comfortable hotel
Good

8/10 - 좋아요

MIOK 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔했던 곳
객실에서 바라보는 뷰가 좋았고~ 편안했습니다. 직원분들 친절하셨구요~ 아쉽게 일정상 조식은 이용할 수 없었습니다.
답변 제공: Hilton Kuching 님, 2016년 5월 20일
Warm greetings from Hilton Kuching. Thank you for having chosen our hotel for your recent stay in Kuching and we appreciate that you have taken the time to post a review. Guest feedback is an essential tool for us to continually improve the service and facilities we offer. I was delighted to learn that the experience you encountered at the hotel met your expectations and I will be sure to share your feedback with the team. The entire team and I strive to exceed our guest expectations and it was a great pleasure to have you as our guest, we look forward to have the opportunity to welcome you back next time you visit Hilton Kuching. At your service, Hamish Watts General Manager Hilton Kuching

10/10 - 훌륭해요

jungwoo 님, 대한민국 광주

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hilton Kuching
강가바로 옆에 자리잡고 있어서 경치가 좋았고, 주변환경(건물 등)이 깨끗하지는 않았지만 조용하고 좋았음. Kuching공항까지는 차로 20분정도로 공항접근성이 좋았음. 호텔직원이 너무 친절하여 맘에 들었음. 조식은 다양하고 모든식자재는 신선했음.

10/10 - 훌륭해요

NA RI 님, 대전

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든것이 완벽함
모든것이 완벽했습니다. 프런트 직원은 친절했고, 숙소는 청결했습니다. 이 이상 묵지 못한 것에 대해 안타까웠습니다. 호텔에서도 좋은 경험을 할수있구나, 하는 것을 느낄 수 있었습니다. 힐튼 쿠칭 직원들께 감사합니다.

8/10 - 좋아요

steel 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
쿠칭의 최고의 위치
사실 힐튼이 약간은 다른 고급호텔들이 비해서는 격이 살짝 떨어지는 감이 있지요. 하지만 가격대비 그리고 위치에 있어서는 탁월하다고 감히 말씀드립니다. 쿠칭의 사라왁강변에 위치해서 강쪽 방에서는 황혼의 풍경이 가히 예술이자 한폭의 그림이라 할수 있습니다. 그 장면 하나만으로도 이그제큐티브 방을 사용하는 의미가 충분합니다. 게다가 이그제큐티브 라운지는 돈을 더내는 충분한 값어치를 한다고 할수 있습니다.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The river view. The excellent breakfast buffet. The friendly, helpful staff. Convenient for sampan trips across the river to catch up on Sarawak’s history dating from the White Rajahs’ era.
2024년 4월에 3박 숙박함
답변 제공: Hilton Kuching Team 님, 2024년 5월 2일
Dear Kathleen,Thank you for taking a moment to share your experience staying with Hilton Kuching. We are pleased to hear that you enjoyed our breakfast buffet and appreciate our team member's friendly and helpful gestures. We are glad that you found it convenient to cross the river and discover the unique of Sarawak's history. We appreciate your overall feedback and hope to have the opportunity to welcome you back to our hotel in the not too distant future. Sincerely, Hilton Kuching Team.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast buffet. The airconditioning in my room needs servicing - I turned it to 18 and it was still warm. I therefore did not sleep well. Shame the Riverview café had tinted windows, which prevented one from looking out onto the lovely river view outside. Overall, the hotel was dark and it did not give one a welcoming feeling.
2024년 2월에 4박 숙박함
답변 제공: HIlton Kuching Team 님, 2024년 3월 11일
Dear Kathleen,Thank you for taking a moment to share your experience staying with Hilton Kuching.We are pleased to hear that you enjoyed our breakfast buffet. We apologize for the inconvenience caused by the air conditioning in your room, and we have shared your feedback with our team.We appreciate your overall feedback and hope to have the opportunity to welcome you back to our hotel in the not too distant future.Sincerely, Hilton Kuching Team.

10/10 - 훌륭해요

CHINGWEN

2024년 2월에 4박 숙박함
답변 제공: Hilton Kuching Team 님, 2024년 3월 11일
Dear Chingwen,Thank you for taking a moment to share your experience staying with Hilton Kuching. It is our great pleasure to have you as our guest. I am pleased to hear you found the overall experience to your liking! We look forward to welcoming you back to our hotel in the not too distant future.Sincerely, Hilton Kuching Team.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
quite nicely renovated, but the toilet was WAY too small for 2 persons, unlike the previous toilets. so narrow it was impossible for 2 persons to stand inside.
2024년 1월에 2박 숙박함
답변 제공: Hilton Kuching Team 님, 2024년 3월 11일
Dear Dennis,Thank you for taking a moment to share your experience staying with Hilton Kuching. We are pleased to hear you found the overall experience to your liking. We apologize for any inconvenience caused during your stay, we'll take into consideration on improving this aspect to ensure a more comfortable stay for our guests in the future. Thank you again for sharing your feedback, we look forward to welcoming you again soon. Sincerely, Hilton Kuching Team

10/10 - 훌륭해요

Kah Hoe

2023년 12월에 2박 숙박함
답변 제공: HIlton Kuching Team 님, 2024년 3월 11일
Dear Kah Hoe,Thank you for taking a moment to share your rating and feedback. We are pleased to hear that you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely, Hilton Kuching Team

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas weekend family holiday
Was expecting busy and crowd bcos of Christmas weekend. Pleasantly surprised it was not so. Had good personalised services by concierge
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

LEE WEI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great room, very comfortable. good customer service and the breakfast is awesome.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Rhona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Song Kheun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel with river view.
Hotel comfortable but a bit dated. Good location.
2023년 9월에 2박 숙박함
답변 제공: Hilton Kuching Team 님, 2023년 9월 18일
Dear Song Kheun, Thank you for making us your hotel of choice and letting us know your invaluable thoughts. We are delighted to learn that you have found our location to be quite convenient. We sincerely apologize for the inconvenience that occurred during your stay. Kindly be assured that we are currently going under renovation process and that we are looking forward to welcoming you again soon for an improved experience.

10/10 - 훌륭해요

KAZUO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
フレンドリーなスタッフ対応。部屋も清潔、静かで、部屋のソファーチェアがとても心地よい座り心地です。カフェ、飲食店も徒歩圏内に沢山有って、便利な立地です。
2023년 8월에 1박 숙박함
답변 제공: Hilton Kuching Team 님, 2023년 8월 22일
Dear Kazuo, We are elated to receive your kind words and learn that you enjoyed your most recent stay and found our proximity to nearby attractions to your kind preference. We look forward to welcoming you again soon.

4/10 - 별로예요

Rebecca

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Started off lovely. Room nice and freshly renovated. A little noisy as work was still being completed. Breakfast was ok. Went down hill the night we had dinner at the hotel. It was a wagyu night. I have never in my life seen anything so bad. Unsure how they even managed to make the meat so wrong. Topped off by the staff bringing the wrong bottle of wine three times. And once looking it up the wine was $9.00 online and the Hilton charged us $150 AUD The dinner was beyond the worst food I have ever eaten. Beyond disappointed.
2023년 7월에 2박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Rebecca,Thank you for taking your time to share your invaluable review. As a brand that constantly focuses on delivering heartfelt experiences to our guests, we regret that you have experienced such inconveniences. We have noted your disappointment and we will be taking steps to welcome you again soon for an improved stay.

8/10 - 좋아요

Sachin

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great view of Sarawak river from the room
2023년 7월에 2박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Sachin,We are pleased to receive your kind 8/10 rating and that you found our view to your liking. We hope that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 - 훌륭해요

Celine

2023년 2월에 3박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Celine,Thank you for the wonderful full rating. We are glad to learn that you enjoyed your most recent stay. We look forward to welcoming you again soon!

10/10 - 훌륭해요

Alven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 6월에 2박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Alven,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 - 훌륭해요

Ser Cheng

2023년 6월에 1박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Ser Cheng,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear guest,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 - 훌륭해요

Robin 님, Albion

2023년 6월에 1박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Robin,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 - 훌륭해요

Mohammed Aiman Rashad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Complete with great facilities. Just need to do some renovations on some of them e.g.swimming pool etc.
2023년 6월에 1박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 27일
Dear Mohammed Aiman,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely admire your understanding on the currently undergoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Robin 님, Albion

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chambre spacieux avec une belle vue sur la rivière
2023년 5월에 4박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 25일
Dear Robin,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 - 훌륭해요

Prasad

2023년 2월에 2박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 25일
Dear Prasad,Thank you for the full rating and making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay, and we look forward to welcoming you again soon!

2/10 - 너무 별로예요

Hag Sung

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Confirmed hotel booking was not available
reserved room was not available due to renovation but not informed before arrival to hotel and brought another hotel which is lower grade without any compensation. I paid to Hilton hotel price level but stayed lower grade hotel. Very disappointed.
2023년 3월에 3박 숙박함

8/10 - 좋아요

Bong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel is required to renovate the room.
2023년 3월에 3박 숙박함
답변 제공: Hilton Kuching 님, 2023년 3월 8일
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely appreciate your understanding on the currently ongoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon!

4/10 - 별로예요

Quresh

단체 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Should close down the hotel
The hotel is undergoing major renovations. They were unable to fix the phone in my room though I stayed 4 nights. Only one or 2 lifts were working leading to long waits . The swimming pool had no attendant to direct me to the showers
2023년 2월에 4박 숙박함
답변 제공: Hilton Kuching 님, 2023년 3월 8일
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. Please be assured that we will be addressing your feedback along with our ongoing renovation process. We sincerely appreciate your understanding, and we are very sorry for the inconveniences caused. We will be showcasing a brand-new experience in the near future, and we look forward to welcoming you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 25일
Dear guest,Thank you for making Hilton Kuching your hotel of choice. We hope that you enjoyed your stay, and we look forward to welcoming you again soon!

6/10 - 괜찮아요

Daniel Soon Ping

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 1월에 4박 숙박함
답변 제공: Hilton Kuching 님, 2023년 7월 25일
Dear Daniel,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We hope that you enjoyed your stay, and we look forward to welcoming you again soon.

4/10 - 별로예요

Wing

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Under renovation. Existing rooms not in good stead.
답변 제공: Hilton Kuching 님, 2023년 1월 9일
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely appreciate your understanding on the currently undergoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

10/10 - 훌륭해요

sudarsono

2023년 1월에 1박 숙박함
답변 제공: Hilton Kuching 님, 2023년 1월 11일
Dear Sudarsono,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay and we look forward to welcoming you again soon!

6/10 - 괜찮아요

Eng Kiang, Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's ok.
답변 제공: Hilton Kuching 님, 2023년 1월 9일
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay and we look forward to welcoming you again soon!

4/10 - 별로예요

Aaron

2022년 12월에 1박 숙박함
답변 제공: Hilton Kuching 님, 2023년 1월 11일
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely appreciate your feedback and we're very sorry you were unhappy. We are looking forward to welcoming you again soon for an improved experience.

8/10 - 좋아요

Faizal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is pretty old school, so 5-star for certain utilities is much suited 15 years ago. TV is old, please bring your tablets. I love the lift buttons and displays which is pretty much 60s-70s? Please keep or refurbish them (not replace), it’s like a charm in “blast from the past”! Cleanliness and comfort is generally excellent. Services and front desk staff knowledge is very accommodative. We got recommendations and bookings over the counter for interesting signature sight-seeings. Maybe there could be a dedicated information counter in the future just for local tourism, cultural habits and amenities? Because Sarawak is so big and interesting and there’s is much things to learn and understand. Breakfast buffet is a good variation: look out for “today’s special”. Abundant in choices to start your mood of the day. The Indian Dosai/Tosai is not so fresh. It should just display one piece instead of taking from display, and make a fresh one upon request - it’s best when eaten fresh. The quality of sushi rice is not so good, but taste is ok. Maybe the chef could make series of California Maki instead to balance a richer palate over the lower quality of Japanese rice (I know good quality sushi rice is difficult to source). Compared to West Malaysia, the tone and language in Sarawak is much humble and gentle. Not rowdy and much less arrogant. These people from Dayaks background deserves much more respect than we thought.
2022년 12월에 4박 숙박함
답변 제공: Hilton Kuching 님, 2023년 1월 6일
We are elated to receive your kind words and invaluable positive comments and learn that your overall experience in Hilton Kuching is to your kind preference. We look forward to welcoming you again soon!