로비 라운지

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 159개 이용 후기 중 84개" "
평점 8 - 좋아요. 159개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 17개" "
평점 4 - 별로예요. 159개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

WONSUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 을 추천합니다.
직원이 매우 친철함. 주차공간이 다소 호텔에서 떨어져 있고 10유로 추가 부담을 해야 함. 호텔 테라스에서 보는 전망이 좋음
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

sunkyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그뤠잇
오래된 호텔이지만 고풍스러운 분위기와 높은 층고로 완벽한 하루를 보냈어요
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

STANKO 님, Bratislava

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ivan 님, Perkasie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel has a great location for walking to the Promenade and shopping area. The buffet breakfast and dinner was fantastic - great variety of fine tasting foods.
2023년 10월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 11월 16일
Dear Mr. Ivan,Thank you for your positive feedback. We're delighted to hear that you enjoyed the hotel's great location, making it convenient for walking to the Promenade and shopping area. It's also wonderful to know that the buffet breakfast and dinner met your expectations with a fantastic variety of fine-tasting foods.We appreciate your kind comments and look forward to welcoming you back for another enjoyable stay.Best regards,Heritage Hotel Imperial Team

6/10 - 괜찮아요

Milan

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 11월 9일
Dear Mr. Milan,Thank you for staying with us and for taking the time to rate your stay.It would be our pleasure to welcome you again.Kind regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Roald

2023년 10월에 6박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 25일
Dear Mr. Roald,Thank you so much for staying with us and for taking the time to rate your stay at Heritage Hotel Imperial.Until your next visit, kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

George

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 10월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 23일
Dear Mr. George,Thank you for your kind words about our location. We're thrilled to hear that you enjoyed it. We believe that a great location can significantly enhance a guest's experience, and we're glad that you appreciated it. We look forward to hosting you again in the future.Heritage Hotel Imperial Team

8/10 - 좋아요

Vedran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Large rooms with ultra-high ceiling. The hotel was built in 19th century. Overall excellent service. The only problem were mosquitos that made it impossible to sleep during nighttime.
2023년 10월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 16일
Dear Mr. Vedran,Thank you for your kind words about our staff and the historic charm of our 19th-century hotel. We're thrilled to know you enjoyed your stay overall.We apologize for the inconvenience caused by the mosquitos. We take your feedback seriously and have already taken measures to address this issue.We hope you'll consider staying with us again, and we'll ensure your next visit is even better.Thank you for choosing Heritage Hotel Imperial.Best regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Craig

답변 제공: Heritage Hotel Imperial 님, 2023년 10월 16일
Dear Mr. Craig,We're delighted to hear that you had a wonderful stay with us. Thank you for your kind feedback. We can't wait to welcome you back for another fantastic experience.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Ivica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 16일
Dear Mr. Ivica,We are thrilled to hear that you had an excellent stay with us. Thank you for your kind words. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Warm regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Mile

2023년 10월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 30일
Dear Mr. Mile,Thank you so much for taking the time to rate your stay at Heritage Hotel Imperial.Until your next stay with us, kind regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Paolo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 6일
Dear Mr. Paolo,Thank you for your positive rating! We're pleased to hear that you had a good experience during your stay at our hotel. We hope to welcome you back again soon.Best regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Bärbel

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 6일
Dear Barbel,We're thrilled to see your excellent rating! Thank you for choosing our hotel, and we look forward to hosting you again in the future.Warm regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Pertti

2023년 9월에 3박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 6일
Dear Pertti,We're thrilled to receive an excellent rating from you! Thank you for taking the time to share your positive feedback. We look forward to hosting you again on your next visit.Warm regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Rodrigo

2023년 9월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 6일
Dear Mr. Rodrigo,Thank you for your excellent rating. We're thrilled that you had a great experience at our hotel. Your feedback means a lot to us, and we look forward to serving you again soon.Best regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Thomas 님, Charlottesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 10월 2일
Dear Mrs. Thomas,Thank you for staying with us and for taking the time to rate your stay with us.It would be great to have you again on some future occasion.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Noelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't get to stay very long, but the hotel was really lovely. The room was spacious and clean and the rest of the hotel was very grand. The staff was super helpful during check-in and directed me to better parking options upon arrival. Wish I had more time but had a great experience!
2023년 9월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 19일
Dear Noelle,Thank you so much for your kind feedback, despite your short stay with us. We are thrilled to hear that you found our hotel lovely and your room spacious and clean. Your positive comments about our grand facilities and the helpfulness of our staff during check-in are greatly appreciated.It's regrettable that your visit was brief, but we hope to have the pleasure of hosting you for a longer stay in the future. Warm regards,Heritage Hotel Imperial Team

8/10 - 좋아요

ANGELO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ottima struttura caro il parcheggio
2023년 9월에 8박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 19일
Egregio sign Angelo,Grazie mille per il Suo feedback sulla nostra struttura. Siamo felici che Lei abbia apprezzato la Sua esperienza complessiva. Ci scusiamo sinceramente per il costo del parcheggio. Prendiamo in considerazione il Suo feedback e cercheremo di migliorare questa area per offrire un servizio ancora migliore.Speriamo di darLa il benvenuto nuovamente in futuro e di poterLa offrire un'esperienza ancora più piacevole.Cordiali saluti,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 12일
Dear Mrs. Elaine,Thank you for taking the time to leave us an excellent rating. We greatly appreciate your support and are delighted that you had a positive experience during your stay. We look forward to welcoming you back in the future for another enjoyable visit.Warm regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Cinzia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 11일
Dear Mrs. Cinzia,It was our pleasure to have you with us.Thank you for the rate you provide after your stay at Heritage Hotel Imperial.Kind regards,heritage Hotel Imperial Team

8/10 - 좋아요

Fabio 님, Piacenza

2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 19일
Dear Mr. Fabio,We appreciate you took the time to rate your stay at Heritage Hotel Imperial.We hope there will be a chance to welcome you again.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Susie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed one night. Hotel was lovely Close to everything The restaurant was wonderful!
2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 1일
Dear Susie,Thank you for sharing your brief but positive experience at the hotel. We're delighted to hear that you found the hotel lovely, conveniently located close to everything, and that you had a wonderful dining experience at the restaurant during your stay. If you ever have the opportunity to return, we hope you choose to stay longer and enjoy more of what the hotel and the surrounding area have to offer.Regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Nina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 7박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 11일
Dear Nina,Thank you so much for taking the time to rate your stay at Heritage Hotel Imperial.We hope there will be a chance to welcome you again.Kind regards,heritage Hotel Imperial Team

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend. Beautiful hotel in the heart of the strip. Staff, food and rooms are impeccable. We will be coming back!
2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 1일
Dear Mrs. Amanda,Thank you for your glowing recommendation! We're thrilled to hear that you found the hotel beautiful, with impeccable staff, food, and rooms. We can't wait to welcome you back for another wonderful stay in the heart of the strip. Your continued support is greatly appreciated, and we look forward to hosting you again in the future.Heritage Hotel Imperial Team

10/10 - 훌륭해요

ADRIAN C

2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 13일
Dear Mr. Adrian,Thank you so much for providing us the excellent rate.Until your next stay, kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel! Dushko made our stay that much more special!
2023년 8월에 3박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mrs. Nicole,Thank you for staying with us and sharing your excellent review.We’re very glad to know that you had an amazing stay with us and that your expectations were met.Great reviews such as yours is a testament to our hard work to ensure valuable guests such as yourself have a great stay with us. Thank you for the compliments for Duško!Until your next visit, kind regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Michele

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Michele,Thank you so much for rating us after staying at Heritage Hotel Imperial.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Edouard

2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mr. Edouard,Thank you for the excellent rate you provide us after staying at Heritage Hotel Imperial.It would be great to have you again with us.Kind regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Kenan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Alles in Ordnung !
Es war in Ordnung. Ich hatte das schöne Loft Zimmer. Bett war aussergewöhnlich gut. Es müsste etwas modern überholt und optimiert werden sonst alles OK
2023년 8월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 9월 1일
Sehr geehrter Herr Kenan,Vielen Dank für Ihre Bewertung und Ihr Feedback zu Ihrem Aufenthalt im Loft Zimmer. Es ist gut zu hören, dass Sie das bequeme Bett genossen haben.Wir schätzen Ihre Anmerkungen zur möglichen Modernisierung und Optimierung der Zimmer. Ihr Feedback wird dazu beitragen, unsere Services und Einrichtungen zu verbessern.Wir hoffen, dass Sie insgesamt einen angenehmen Aufenthalt hatten und freuen uns darauf, Sie in der Zukunft erneut bei uns begrüßen zu dürfen.Heritage Hotel Imperial Team

8/10 - 좋아요

Thomas

2023년 8월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mr. Thomas,Thank you for the trust you have placed in us after choosing Heritage Hotel Imperial for your stay in Opatija.We take this opportunity to invite you to stay with us again.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Roger

2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mr. Roger,We are happy to know that we did our best to exceed your expectations.It would be our pleasure to welcome you back.Kind regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Albina

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 9박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mrs. Albina,Thank you so much for taking the time to rate your stay at Heritage Hotel Imperial. We take this opportunity to invite you to stay with us again on some other occasion.Regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mrs. Anna,Thank you so much for staying with us and as well for taking the time to rate your stay with us.Until some next visit, kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Dawid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best our holidays. Near to the sea. The hotel is in the best place in Opatija. Very kind people working in hotel. Fresh food. I recommend!
2023년 8월에 5박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 23일
Dear Mr. Dawid,Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.We are looking forward to welcome you back in the near future.Regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Mirza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 11일
Dear Mr. Mirza,Thank you so much for providing us the excellent rate. We are happy to know that we did our best to fulfil your expectations.Until your next visit, kind regards,Heritage Hotel Imperial Team

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Bit of a disappointment on multiple fronts; Firstly the day before we arrived I noticed a fare drop of $100 for our exact same room. I contacted Expedia who tried to get the hotel to respect the rate, but they claimed no one was there to do so, so upon arrival I asked them to lower the rate. Danja at the front desk was not very welcoming nor friendly which is a shame. She asked her manager Luca and he gave us a quick no without any real consideration. He could have easily offered us some cocktails or treats but chose to simply not do the right thing. This hotel was once clearly a beauty but sadly is pretty rundown (broken windows, chipped paint, streaks on walls, exterior damage/not clean) and in need of some TLC. The location is great, parking a huge hassle, breakfast buffet pretty good.
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 2일
Dear Mr. Richard,We are very sorry about your negative experience. We will sure check all this issues you mentioned. We would kindly ask you to contact us for you possible next arrival in any of our hotels. Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Stig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 8월 2일
Dear Mr. Stig,Thank you for taking time to write an amazing review about your stay at Heritage Hotel Imperial. The team here at Heritage Hotel Imperial goes above and beyond to deliver truly memorable experience, therefore feedback such as yours is extremely rewarding for the team. We hope to get another chance in the near future to welcome you again.Best regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Andrea

2023년 6월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 6월 27일
Dear Andrea,Thank you for staying with us and for providing us the excellent rate. It would be our pleasure to have you with us again on some future occasion.Best regards,Heritage Hotel Imperial Team

8/10 - 좋아요

Peter

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sauberkeit der Zimmer lässt zu wünschen übrig. Personal zum Teil sehr freundlich, zum Teil aber auch uninteressiert. Preise z.B. für den Wein unangemessen hoch.
2023년 6월에 5박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 6월 16일
Dear Mr. Peter,Thank you for staying with us and for taking the time to share your impressions after your stay. We are sorry to know that we didn't fully met your expectations. Our next steeps are definitely gonna be to improve the things you mentioned. We hope you will give a second chance again in the future.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Cinzia

2023년 6월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 6월 16일
Dear Mrs. Cinzia,We appreciate the time you took to share the excellent rate to us.It would be our pleasure to have you with us again on some future occasion.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Chun-Yu

2023년 4월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 5월 11일
Dear Chun-Yu,Thank you so much for providing us the excellent rate.Kind regards,Heritage Hotel Imperial Team

6/10 - 괜찮아요

Johan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 4월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 5월 11일
Dear Mr. Johan,Thank you for staying with us and for taking the time to rate your stay at Heritage Hotel Imperial.It would be our pleasure to have you with us again.Regards,Heritage Hotel Imperial Team

4/10 - 별로예요

Sarah 님, Grand Junction

2022년 12월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 3월 27일
Dear Mrs. Sarah,We are truly sorry that we didn't met your expectations.Regards,Heritage Hotel Imperial Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Wir hatten 3 Nächte gebucht und am 2. Tag wurde unser Zimmer - auch nach Urgenz - nicht geputzt. (dadurch kein Klopapier, Handtücher,...) Bei den Preisen nicht ok!! Gebühr für Hund zu hoch (noch dazu, da nicht geputzt wurde!) Frühstück und Abendessen hervorragend! Wellness-Bereich hervorragend!
2022년 10월에 3박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2022년 11월 7일
Dear Guest,Thank you for staying with us and for sharing your impressions. We are very sorry to know that we didn't fully meet your expectations. We are going to do our best to provide that something similar doesn't happen again. We are glad you enjoyed our food offer, as well as our wellness center.We hope you will give us a second chance once in the future.Kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

Jared

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, location and breakfast!
Wonderful place with a great feel. The staff is friendly and helpful. Breakfast was AMAZING! The ocean side of the hotel is also the street side so great views with a little noise.
2022년 10월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2022년 10월 12일
Dear Mr. Jared,We are more than happy knowing that we fulfilled your expectations. We hope there will be a chance for us to welcome you again.Best wishes,Heritage Hotel Imperial

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 1월 26일
Dear Mrs. Claire,Your opinion is for us very valuable. Thank you for providing us the excellent rate.Regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

IAN 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovated 1886 palace hotel. Soaring ceilings, thick walls, quiet rooms, great service, good AC .Centrally located and reasonably priced. Huge breakfast choice. Would definitely stay again.
2022년 9월에 4박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2022년 10월 12일
Dear Mr. Ian,Thank you for the excellent rate and the lovely feedback. Heritage Hotel Imperial in Opatija is a historical building constructed in 1885 and it was the second hotel on the Adriatic. We are glad you enjoyed the spirit of the royal past that one can still feel in this hotel.Till your next stay with us, best wishes,Heritage Hotel Imperial

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial 님, 2023년 1월 26일
Dear Mrs. Susan,We are more than happy knowing that we fulfilled your expectations. Thank you for the excellent rate.Till your next stay with us, kind regards,Heritage Hotel Imperial Team

10/10 - 훌륭해요

SEGATI

2022년 8월에 1박 숙박함
답변 제공: Heritage Hotel Imperial - Liburnia 님, 2022년 8월 30일
Dear Segati,Thank you for taking the time to rate Heritage Hotel Imperial. The excellent rate you provide for us is our greatest reward. We hope we ll have a chance to welcome you again.Best wishes,Heritage Hotel Imperial Team

4/10 - 별로예요

Isabel

가족 여행
별로예요: 숙박 시설 상태 및 시설
Angekommen da fing es schon an mit Parkplätzen,26 Euro am Tag. Das Zimmer war auch nicht das wie ich es gebucht habe,angeblich wurde es renoviert kann ich nicht bestätigen außer das Bett war gut. Die Klimaanlage funktionierte auch nicht bei den Temperaturen . Und von der Rezeption wurde noch nicht mal gefragt hatten sie eine gute Anfahrt oder wie hat es Ihnen gefallen. Das kenne ich anders.
2022년 7월에 1박 숙박함
답변 제공: Heritage Hotel Imperial - Liburnia 님, 2022년 8월 7일
Dear Mrs. Isabel, Thank you for sharing your impressions with us. We are very sorry that you were not completely satisfied with your stay at the Marina Hotel. We will certainly check everything you mentioned and, if necessary, find solutions so that such mistakes do not happen again. We hope to get another chance from you sometime. Best wishes, Robert Herceg Hotel Manager