Verified
10/10 Excellent
David
Nov 7, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour dans ce Ryokan
David
Stayed 1 night in Oct 2017
Masuya Ryokan
3.0 star property
Travelers find peaceful moments near Pontocho Alley and Yasaka Shrine at this traditional Japanese inn where soothing massages complement natural surroundings
Choose dates to view prices
Photo gallery for Masuya Ryokan
Masuya Ryokan offers a quiet retreat in central Kyoto with an indoor public bath and garden. Guests can book massages after exploring nearby attractions or use WiFi in common areas. Visitors praise the calm atmosphere that defines this authentic ryokan experience.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Air conditioning
- Business services
- Laundry
- Housekeeping
- 24/7 front desk
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About this property
Masuya Ryokan
- Ryokan near Kawaramachi Street
- Located close to Pontocho Alley and Nishiki Market, Masuya Ryokan provides an indoor public bath (no minerals), a garden, and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
- You'll also enjoy perks such as:
- Smoke-free premises, massage treatment rooms, and meeting rooms
- Luggage storage, a 24-hour front desk, and a reception hall
- A front-desk safe
- Room features
- All guestrooms at Masuya Ryokan have thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like safes.
- Other conveniences in all rooms include:
- Bathrooms with toilets with electronic bidets and free toiletries
- Flat-screen TVs with satellite channels
- Wardrobes/closets, separate sitting areas, and refrigerators
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Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is Masuya Ryokan pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Masuya Ryokan?
Check-in start time: 3 PM; Check-in end time: 11 PM.
What time is check-out at Masuya Ryokan?
Check-out is at 10 AM.
Where is Masuya Ryokan located?
Located in Sakyo Ward, this ryokan is within a 10-minute walk of Hanamikoji Street, Pontocho Alley, and Kawaramachi Street. Shijo Street and Nishiki Market are also within 1 mi (2 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.0
Location
9.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Lee
Dec 12, 2016
Liked: Staff & service, room comfort
낡았지만 전통적인 료칸
정말 오래되고 낡은 료칸. 산조역에서 걸어서 5분도 안걸리고 다리 하나만 건너면 강과 시장, 식당이 즐비.위치는 매우 만족. 깨끗하고 현대화된 호텔을 원한다면 별로지만. 우리 아이들은 짱구에 나오는 산장료칸 같다며 좋아했어요. 전통적인 분위기를 좋아하는 사람은 그리 불편하지 않을듯해요. 1층 목욕탕은 수리가 필요할 정도로 낡았으나 깨끗했음. 세수, 하는 곳이 복도에 있고 화장실이 공용이라 만약 화장실에 자주 간다면 불편할듯, 조식은 그럭저럭, 맛은 그냥 그래서 두번 먹긴 별로 지만 료칸의 분위기를 느껴본다는 면에서 만족했어요.
Lee
Verified
8/10 Good
Wayne
Sep 12, 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like old Japan.
Old hotel and a bit hard to find. The hotel is located in an alley.