라 마탄자 데 아센테호, 테네리페의 수영장이 있는 호텔

“To start the trip, the staff at the front desk was lovely which made our initial impression positive. As we entered the villa there were ants on the counter tops and in the bathroom. As our stay progressed, the ant infestation got progressively worse. We finally decided to speak to the receptionists, where they told us it was our fault for not coming earlier to report the problem. A man entered our room without us knowing to clean out the ants. They did not give us any compensation for this....

“Excellent hotel”

“Un petit hotel au calme sur les hauteurs de Guïmar, dans une ancienne ferme. La vue sur l'ocean et l'ile de la Grande Canarie au loin etait juste fantastique. Un seul bemol, les rues sont etroites, il est mieux d'avoir un petit vehicule. Les proprietaires cubains font aussi restaurant. Ils etaient en vacances pendant notre sejour et le restaurant etait fermé mais la carte semblait allechante. Nous avons adoré nos 5 nuits loin de la foule de touristes des grosses stations balneaires. Avec une...

“Das Personal war durchgehend hervorragend! Sehr aufmerksam und super freundlich. Die Diversität des Frühstücks war fantastisch, auch nach 1 Woche war das Frühstück immernoch spannend und sehr lecker. Wir waren mit unserer kleinen Tochter, schade war, dass der Spa-Bereich (mit Innenpool) mit Kindern nicht betreten werden darf (die Temperaturen waren leider zu frisch um im Aussenpool zu baden), was aber verständlich ist. Die gebuchte Massage war sehr professionell. Im Hotel befinden sich 3...

“We were upgraded to an Ocean View Suite and it was superb. The views were amazing. It was my birthday while there and we came back to our room to find a balloon, Cava and chocolate, it was a lovely surprise. Every single member of staff was friendly and helpful. We often stay in Puerto de la Cruz but until now have never found accommodation we were happy with. Now we have and we will definitely stay again. Small but important thing… the balcony door did not have a handle outside. The door had...