표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1001개 이용 후기 중 144개" "
10 - 훌륭해요
144
평점 8 - 좋아요. 1001개 이용 후기 중 171개" "
8 - 좋아요
171
평점 6 - 괜찮아요. 1001개 이용 후기 중 184개" "
6 - 괜찮아요
184
평점 4 - 별로예요. 1001개 이용 후기 중 219개" "
4 - 별로예요
219
평점 2 - 너무 별로예요. 1001개 이용 후기 중 283개" "
2 - 너무 별로예요
283
5.2/10
청결 상태
6.6/10
직원 및 서비스
5.0/10
편의 시설/서비스
5.0/10
숙박 시설 상태 및 시설
5.4/10
친환경
이용 후기
8/10 - 좋아요
won sang
가족 여행
2021년 12월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
won sang
2021년 12월에 2박 숙박함
답변 제공: Manager 님, 2021년 12월 20일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,
10/10 - 훌륭해요
실제 이용하신 고객
2019년 8월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2019년 8월에 4박 숙박함
답변 제공: Manager 님, 2019년 10월 26일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
10/10 - 훌륭해요
Desmond
2024년 3월 23일
좋아요: 청결 상태
Peaceful
Desmond
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Desmond,We are pleased to hear you found our hotel to be peaceful during your stay. Our team strives to create a tranquil environment for all our guests to enjoy. Should you have any more feedback or if there is anything else we can assist you with, please do not hesitate to contact us.
2/10 - 너무 별로예요
Kelly
가족 여행
2024년 3월 12일
We left it was so dirty and smelled horrible.
Kelly
답변 제공: Manager 님, 2024년 3월 14일
Hello Kelly, We apologize for the inconvenience and appreciate your feedback. Your concerns have been noted and will be addressed accordingly to ensure a better experience for our future guests. Thank you for bringing this to our attention.
10/10 - 훌륭해요
Dario 님, Costa Mesa
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
Dario
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Dario,Thank you for sharing your feedback with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
2/10 - 너무 별로예요
Donald
2024년 3월 10일
I ended up leaving because of the conditions of the room. Mold in bathroom floors nasty. I have pictures they told me I would have to get a refund from you guys because was booked through you guys
Donald
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Donald, We're disappointed to hear about the concerns you've raised regarding the room conditions. For any concerns related to refunds, we would kindly recommend reaching out to your booking agent directly for further assistance. We appreciate your feedback and will address the issues internally for improvement.
4/10 - 별로예요
Kelly
가족 여행
2024년 3월 9일
It was filthy and the smell was horrible. We left and stayed elsewhere.
Kelly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Kelly,We regret to hear of your experience and encourage you to reach out to management to further discuss your concerns. Your feedback is valuable in helping us improve our services for all future guests.
10/10 - 훌륭해요
Helen
2024년 3월 8일
Helen
2024년 2월에 8박 숙박함
10/10 - 훌륭해요
Jacqueline
2024년 3월 6일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a lot of construction in the building . The construction men talked and laughed in the hall all night.
Jacqueline
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Jacqueline,We apologize for any inconvenience caused by the construction noise during your stay. Your feedback will be shared with the appropriate team for further review and improvement. We strive to provide a peaceful environment for all our guests and regret if we fell short on this occasion.
2/10 - 너무 별로예요
Ignacio
가족 여행
2024년 2월 29일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures don't show the reality of the condition of this hotel is old, smells bad really dirty also walls and bathrooms are horrible like that place was abandoned for years and someone just opened fur business w/ out do anything to improve..the worst place I ever pay for stay looks like you are in as nother country not USA more like country in war situation
Ignacio
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Ignacio,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest comments seriously and will share your concerns with the team for further review. Our aim is to continually improve our guests' experience. We thank you for bringing these issues to our attention.
2/10 - 너무 별로예요
Grace
2024년 2월 25일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty lobby. Bedding smell and room not clean
Blow dryer not afixed to the wall the toilet paper dipenser haging of a broken wall, ice bucket dirty ,......
Grace
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Grace, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted, and we encourage you to reach out to our management team for further assistance in addressing your concerns. We strive to continually improve our guests' experiences and hope to welcome you back in the future.
2/10 - 너무 별로예요
william
2024년 2월 25일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property not maintained. Dirty rooms and bedding.
william
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello william, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to contact our management directly for any concerns to ensure they are promptly addressed and resolved.
10/10 - 훌륭해요
Andrea
아이를 동반한 가족 여행
2024년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay.
Andrea
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Andrea,We appreciate your feedback and will take it into consideration for future improvements to better serve our guests. Thank you for staying with us.
4/10 - 별로예요
david
2024년 2월 10일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed in Days Inn before and this is the worst Days Inn! The toilet paper holder and the hair dryer holder came off the wall. The cabinet door in the kitchenette area too fell the moment I opened it.
Breakfast food was so bad, except for granola bars. We were thankful that we only stayed a night.
david
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello david, Thank you for choosing Days Inn for your recent stay. We apologize for the inconvenience you experienced with the toilet paper holder, hair dryer holder, and cabinet door. We appreciate your feedback and will address these maintenance issues promptly. We apologize if the breakfast did not meet your expectations, but we're glad you enjoyed the granola bars. We hope you will give us another chance to provide you with a better experience in the future.
8/10 - 좋아요
Efrem
2024년 2월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Efrem
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Efrem, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 - 훌륭해요
Cierra
연인과의 여행
2024년 2월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
Cierra
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Cierra,We appreciate your feedback and are glad to hear that you had a positive experience during your stay with us. Thank you for choosing our hotel and if there's anything else we can assist you with, please feel free to contact us.
8/10 - 좋아요
Elia
2024년 2월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente en el servicio
Elia
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Elia,Gracias por compartir su experiencia aquí con nosotros. Nos alegra saber que nuestro equipo le brindó un servicio excelente durante su estadía. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
10/10 - 훌륭해요
Tevin
2024년 1월 31일
It’s a Good stay
Tevin
2024년 1월에 6박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Tevin,Thank you for choosing our hotel for your recent stay. We are happy to hear that you had a good experience with us. We appreciate your feedback and hope to welcome you back in the future.
10/10 - 훌륭해요
Elia
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy limpio y seguro
Elia
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Elia,Apreciamos su comentario sobre la limpieza y la seguridad de nuestro hotel. Nos enorgullece brindar un ambiente limpio y seguro para nuestros huéspedes. Esperamos tener la oportunidad de servirle nuevamente en el futuro.
8/10 - 좋아요
Roderick
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was one of the better days inni have stayed at in awhile
Roderick
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Roderick,Thank you for choosing to stay at our property. We are pleased to hear that you had a positive experience during your recent stay with us. Our team values your feedback and we strive to provide excellent service to all our guests. We hope to welcome you back again in the future.
10/10 - 훌륭해요
Jorge Luis
2024년 1월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Monto bene
Jorge Luis
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Jorge Luis,Thank you for your feedback! We appreciate you taking the time to share your experience with us. If you have any further concerns or suggestions, please feel free to reach out to our management team directly. We value your input and hope to have the opportunity to welcome you back in the future.
10/10 - 훌륭해요
Elia
2024년 1월 25일
Elia
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Elia,We are thrilled to hear that you had a wonderful stay with us! Should you have any additional feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!
6/10 - 괜찮아요
Khalif
출장 여행
2024년 1월 24일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Khalif
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Khalif, We appreciate your recent stay at our hotel. If there is anything specific you would like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would love to have the opportunity to address any concerns you may have had.
4/10 - 별로예요
Kimberly
연인과의 여행
2024년 1월 14일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their bathrooms are awful, hall way carpet had not been vacuumed in days. The pnly good thing was the bed.
Kimberly
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Kimberly, Thank you for sharing your feedback with us. We apologize if the condition of the bathrooms and hallway fell short of your expectations. We appreciate your compliments regarding the comfortable beds and will ensure to address the areas for improvement. We value your input and hope to have the opportunity to serve you better in the future.
10/10 - 훌륭해요
Nicole
연인과의 여행
2024년 1월 14일
좋아요: 편의 시설/서비스
Everything
Nicole
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Nicole,Thank you for taking the time to share your feedback with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
2/10 - 너무 별로예요
Kyle
2024년 1월 12일
Kyle
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Kyle,We are sorry to hear that you had a disappointing experience during your stay at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address your concerns and work towards improving our service. Thank you for bringing this to our attention.
4/10 - 별로예요
Bre
연인과의 여행
2024년 1월 8일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gross
Bre
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Bre, Thank you for sharing your feedback with us. We regret to hear that you found your experience at our hotel to be unsatisfactory. We value each guest's opinion and take your concerns seriously. We would appreciate the opportunity to learn more about your specific grievances, so please feel free to contact our management team directly at your convenience.
4/10 - 별로예요
Quincy
출장 여행
2023년 12월 22일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Quincy
2023년 12월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Quincy,We apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service to all of our guests and regret that we fell short on this occasion. We encourage you to reach out to our hotel directly with any feedback you may have, so we can address the issues and ensure a better experience in the future.
4/10 - 별로예요
Roshaun
2023년 12월 22일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You get what you pay for.
Roshaun
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Roshaun,Thank you for sharing your feedback. We appreciate your perspective and take all guest experiences into consideration. If there are specific issues you encountered during your stay, we encourage you to contact our management team directly to address them. We strive to continually improve our services and appreciate your input.
10/10 - 훌륭해요
James
출장 여행
2023년 12월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice clean comfortable had nice experience at this hotel
James
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello James,Thank you for your kind words! We're delighted to hear that your stay at our hotel was enjoyable and comfortable. We strive to maintain a clean and welcoming environment for all our guests. We appreciate your feedback and hope to welcome you back in the future for another great experience.
10/10 - 훌륭해요
Helen
2023년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helen
2023년 12월에 6박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Helen,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had such a positive experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back soon!
6/10 - 괜찮아요
Cassandra
가족 여행
2023년 12월 19일
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Cassandra
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Cassandra,Thank you for choosing to stay with us. We appreciate your time in rating our hotel. If you have any specific feedback or concerns about your stay, we encourage you to reach out to our hotel directly so that we may address them accordingly. We hope to have the opportunity to welcome you back in the future.
10/10 - 훌륭해요
Helen
2023년 12월 19일
Helen
2023년 12월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Helen,Thank you for choosing our hotel for your recent stay! We are thrilled that you had such a positive experience with us. We strive to provide exceptional service and it's great to know that we met your expectations. We look forward to welcoming you back on your next visit.
4/10 - 별로예요
James
2023년 12월 14일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
Found a cigarette butt on the rooms telephone and I do not smoke. The bathroom needs drywall repair done and the warming light needs a bulb in it. The so called closet was missing a door. Just take the other door off and put up a curtain.
James
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello James,Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback on the condition of the room, and rest assured that we'll pass it along to our maintenance team for thorough inspection and necessary updates. We hope to have the opportunity to better serve you in the future.
10/10 - 훌륭해요
Helen
2023년 12월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good value, friendly and accommodating.
Helen
2023년 11월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Helen,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great value and that our staff was friendly and accommodating. We strive to provide exceptional service to all of our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.
6/10 - 괜찮아요
William
연인과의 여행
2023년 12월 9일
별로예요: 숙박 시설 상태 및 시설
Comfortable bed and clean bathroom. However, the property is not being well maintained.....broken doors on cabinets, toilet paper dispenser was coming off the wall, toilet that leaked and would not flush properly, stains on furniture upholstery etc.
William
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello William, Thank you for sharing your feedback with us. We are glad to hear that you found the bed comfortable and the bathroom clean. We apologize for any inconveniences you experienced during your stay. Our maintenance team is always working diligently to address any issues that arise. We appreciate your feedback and will use it to improve our property.
6/10 - 괜찮아요
Rebecca
가족 여행
2023년 11월 30일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was "fine"
The stay was "fine" however there were some concerns. We noticed that the smoke detector in our room was missing a battery. The shower diverter was almost impossible to use. When we did get it in shower mode, it was very hard to get it back to "bath" and caused water to drip much of the night.
The breakfast was minimal with no protein.
The front desk employees were very friendly and helpful.
Rebecca
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Rebecca, Thank you for your valuable feedback about your recent stay with us. We apologize for any inconvenience caused by the smoke detector battery missing and the issue with the shower diverter. We appreciate you bringing this to our attention and we will ensure that our maintenance team addresses these concerns promptly. Regarding the breakfast, we apologize for not meeting your expectations. We value your feedback and will take it into consideration as we continue to improve our offerings. We are delighted to hear that our front desk employees provided you with a friendly and helpful service. It is always our aim to provide exceptional customer service. Thank you for staying with us and we hope to welcome you back for a more enjoyable experience in the future.
6/10 - 괜찮아요
Brian
2023년 11월 26일
The room I reserved was given to someone else. Mgr made it right and gave us same room at discounted rate. Room was a little dirty and could definitely stand to be refreshed and updated.
Brian
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Brian, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your room reservation. We appreciate the manager's efforts in rectifying the situation and providing a discounted rate. Your comments regarding the cleanliness and upkeep of the room have been duly noted, and we will address them internally. We value your input and will strive to make improvements.
2/10 - 너무 별로예요
Eddie
아이를 동반한 가족 여행
2023년 11월 22일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible! Smelled the odor of Marijuana checking in. Found Marijuana remnants in room, plus a pistol under the bed. We immediately left the hotel . Worst hotel we EVER stayed in and we travel a lot. This should be investigated by Days Inn management!!
Eddie
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Eddie, Thank you for bringing this to our attention. We take these matters very seriously and apologize for any inconvenience caused. We kindly ask you to contact our management directly so they can investigate this further and provide you with the assistance you may need.
4/10 - 별로예요
James 님, Munster
출장 여행
2023년 11월 22일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is run down and filthy! Holes in walls, broken glass, dirt and garbage everywhere.
James
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello James, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Our team is dedicated to continuously improving our facilities and cleanliness standards. We appreciate your input and will share it with our management for further review and action.
4/10 - 별로예요
James 님, Munster
2023년 11월 21일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
James
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello James, We're sorry to learn that your experience at our hotel was less than satisfactory. We strive to provide exceptional service to all our guests and would appreciate any further feedback you may have. Please don't hesitate to reach out to us so that we can address any issues and make improvements for future guests.
2/10 - 너무 별로예요
Anastasia
2023년 11월 20일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could not check in
Anastasia
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Anastasia,We apologize for any inconvenience you experienced during your recent stay. We strive to provide a seamless check-in process for all of our guests. If you have any further concerns or feedback, please contact our management team directly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
4/10 - 별로예요
Laura
2023년 11월 17일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Broken down vehicle in parking area. The place smells of weed. People standing around the area. Just gave me the creaps
Laura
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Laura,Thank you for bringing your concerns to our attention. We apologize for any inconvenience caused by the broken-down vehicle in our parking area. We strive to maintain a pleasant atmosphere for all our guests and appreciate you bringing the smell of weed and people standing around to our attention. We will address these issues to ensure a more comfortable stay for our future guests.
2/10 - 너무 별로예요
Brian
2023년 11월 13일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Craptastic little dump
Place was extremely dirty and stunk of smoke and food. That was the hallway off the elevator. The room smelled of mold and had what looked like dried boogers on the wall. Half a light fixture didn’t work, possibly because it was falling off the wall. The towels all had stains on them. The fixtures in the bathroom were rusty and falling off the wall as well. The only positive thing I can say was that it beat sleeping outdoors. Just barely.
Brian
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Brian, We sincerely apologize for the inconvenience you experienced during your stay. We take cleanliness and maintenance very seriously, and it's disappointing to hear about your negative impression. We have shared your feedback with our team to ensure that immediate improvements are made. We appreciate your feedback and hope you will consider giving us another chance to provide you with a better experience in the future.
2/10 - 너무 별로예요
실제 이용하신 고객
가족 여행
2023년 11월 13일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Skip this place!
Hotel room was filthy, definitely would not recommend. Spend more money and stay somewhere else.
실제 이용하신 고객
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Dear Guest, We apologize for any inconvenience you experienced during your stay. We take cleanliness seriously and appreciate your feedback. We encourage you to reach out to our management team directly to discuss your concerns further.
10/10 - 훌륭해요
Elia
2023년 11월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo está muy bien
Elia
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Elia,Nos alegra saber que su estadía en nuestro hotel fue muy satisfactoria. Agradecemos sus amables palabras y esperamos tener el placer de recibirle nuevamente en un futuro cercano.
10/10 - 훌륭해요
James 님, Munster
2023년 11월 7일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff were very friendly. Hotel is run down and very dirty.
James
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello James, Thank you for sharing your experience with us. We appreciate your kind words about our friendly staff, who work hard to ensure guest satisfaction. We regret to hear that you found the hotel to be run down and dirty. As guest feedback is valuable to us, we will share it with our management team for further review.
6/10 - 괜찮아요
Carol
연인과의 여행
2023년 11월 6일
Both of use woke up with bad headaches due to the cleaners used. It is an older property and really shows it.
Carol
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Carol, We regret to hear about your experience and apologize for any inconvenience caused. We take guest feedback seriously and will address the issue with our housekeeping team to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention.
4/10 - 별로예요
실제 이용하신 고객
2023년 11월 5일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Creepy accommodations
The room was clean but very very run down. Paint chipping and a very bizarre dark mirror on the wall that joined next too a storage closet. I'm sure there's videos of me sleeping on the dark web now.
실제 이용하신 고객
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the room condition. We strive to provide a comfortable experience for all our guests and we apologize if some aspects did not meet your expectations. We will certainly take your comments into consideration for future improvements.
4/10 - 별로예요
Mark
2023년 11월 4일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Big disappointment
Initially given room where heavy smoking must have been allowed. Did transfer us to a non-smoking but it also smelled slightly of a smoker having stayed in room. Room smelled of strong cleaning solvents. Property not kept up as paint chipped throughout room. Refrigerator old. Not sure why they put Wyndham in their name. Property fails to meet Wyndham standards in cleanliness, fresh
appearing rooms, updated bathrooms. I now understand why price was so economical.
Mark
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Mark,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We strive to provide a pleasant and comfortable environment for all our guests. We appreciate your feedback and will address the issues mentioned to ensure a better experience for future guests. We value your business and hope to have the opportunity to exceed your expectations in the future.