6/10
Although the front desk staff were friendly and helpful, the overall condition of the hotel was extremely disappointing. Our first room had visible roaches, dirty linens, a refrigerator with spoiled food still inside, and a stained chair โ it was clear the room had not been properly cleaned or inspected.
We were moved to another room, but it had a strong mildew smell, which made it hard to relax. While the customer service was appreciated, the housekeeping team really needs to pay closer attention to detail.
Micola
2025๋
7์์ 3๋ฐ ์๋ฐํจ