Dear guest We sincerely appreciate your feedback regarding your recent stay at our hotel. We take guest experiences very seriously, and we believe it is important to address your concerns. While we strive to provide exceptional service to all our guests, it is essential to note that our staff is committed to maintaining a safe and comfortable environment for everyone.We value our guests and their satisfaction, and we are always ready to address any issues that may arise during their stay. It is our goal to ensure that each guest has a positive and enjoyable experience at our hotel.We kindly request that you provide us with further details about your stay, such as the specific dates and any relevant information that can help us investigate and address your concerns effectively. Our team is always ready to listen and resolve any issues to the best of our abilities.We appreciate your feedback and sincerely apologize for any inconvenience you may have experienced. It is our commitment to continually improve and provide exceptional service to all our guests.If you would like to discuss your concerns further, please do not hesitate to contact our management directly, either via phone or email. We value your input, as it helps us enhance our services and ensure that all our guests' needs are met.Thank you for bringing this matter to our attention, and we genuinely hope to have the opportunity to welcome you back, provide you with a positive experience, and exceed your expectations in the future.Warm regards,Nissi49

Thank you for taking the time to share your feedback about your recent stay at our establishment. We genuinely appreciate your honest review and are glad to hear that you found our place clean and new.We apologize for any inconvenience caused by the size of the room and the discomfort experienced with the sofa bed. Your feedback highlights areas where we can improve, better meet our guests' needs, and provide a more comfortable stay for everyone. We take all feedback seriously, and we will definitely consider your comments for future enhancements.We value your patronage and hope that you will give us another opportunity to provide you with an improved experience. Should your travel plans bring you back to our area, please feel free to reach out to us directly, and we will ensure that all your preferences are accommodated to make your stay more enjoyable.Thank you again for your valuable feedback, and we look forward to serving you better in the future.Best regards,Nissi49

thank you

Thank you Elena