Leiden, The Hague hotel rooms at the Carlton Hotel Collection

"The room was basic but clean and comfortable. Perfect for an airport stay for an early morning flight. There are several restaurants and a 24-hr self-serve shop for snacks, etc. There is an airport shuttle to and from the airport which can save you around 60€. I didn't know there was a shuttle from the airport and I took a Bolt which cost me 30€ for a 10 minute ride."

"Shuttle service, convenient, had everything needed and helpful staff."

"Room was very nice, clean, and spacious"

"The hotel was great, the room spacious and clean. The young man at the reception desk was a bit aggressive on etiquette. It was weird, we came in jet lagged and I felt I was being patronized to be overly polite. Look I’m tired, I don’t want to be condescended to by a smug little punk in a blazer. Or maybe I was just tired and grumpy. I’m all about etiquette and I wasn’t rude, just give me my room key and I’ll say thank you and be on my way. "

"A great choice of hotel so close to the airport. The staff were extremely helpful and the room was spotless. "

"Very clean and luxurious!"

"The staff were so friendly and couldn’t do enough to ensure our stay went well. Room was spotless and the breakfast was good"

"I really like the concept of this hotel. Room and staff were great"

"Room clean, tidy and comfortable. Staff helpful."