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레지던스 인 렉싱턴 사우스/햄버그 플레이스 여행 후기

3 out of 5
레지던스 인 렉싱턴 사우스/햄버그 플레이스
2688 Pink Pigeon Parkway, Lexington, KY

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 299개 이용 후기 중 224개" "
평점 8 - 좋아요. 299개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 299개 이용 후기 중 12개" "
평점 4 - 별로예요. 299개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 299개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a 2 bedroom suite so that we could host a Christmas celebration and it was perfect! The building is immaculate, the kitchen comes with pretty much all you'd need, and the breakfast buffet is very good. We will return!
답변 제공: Jeff Gunsten 님, 2024년 1월 17일
Thank you for the kind words. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here a couple of times because of the value for the price. We recently stayed in one during a family visit and having private bedrooms, each with a bathroom, a full kitchen and living room felt decadent without a massive price tag. The surrounding area is quiet but close to anything you need.
2023년 12월에 3박 숙박함
답변 제공: Jeff Gunsten 님, 2024년 1월 2일
Dear Kathryn, Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that enables us to enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Jolena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 12월 30일
Dear Jolene, Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We look forward to having you stay with us again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

LaTasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 12월 19일
Thank you for letting us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Pamila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 11월 13일
Dear Susan, Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to have you stay with us again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best service
2023년 10월에 3박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 11월 2일
Dear Jose, Thank your for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

8/10 - 좋아요

T

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at this facility. The hotel is clean and located in a desirable area. The reason why I'm giving 4 stars is because I had prepaid for the room days prior to my arrival through Expedia. I was ask to provide a card for incidentals. Upon check out, my card was charged for the price of the room. I wasn't aware I had been charged until after my flight landed. How did this happen and why did Sean charge my credit card? I could not get this rectified on their end so I had to dispute the charge with my credit card company. The hotel should have handled this from their end and credited back my money.
2023년 10월에 1박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 11월 1일
Dear T, Thank you for taking the time to let us know how we did during your recent stay. I know it must be frustrating to have your credit card authorized for the room and tax for a prepaid stay. I do apologize for the inconvenience. It's input from guests like yourself that helps us to enhance the experience of all our guests.

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 11월 1일
Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. we hope to see you again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Up to date room and grounds, great basketball court
2023년 10월에 1박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 10월 31일
Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jeff 님, 2023년 9월 18일
Dear Darlene,Thank you for the review regarding your recent stay. It's input from guests like yourself that helps us to enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 11박 숙박함
답변 제공: Jeff 님, 2023년 9월 18일
Dear Heather,Thank you for the review. It's input from guests like yourself that helps us to enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

6/10 - 괜찮아요

Larry

가족 여행
TV reception was very poor. Mattress lumpy. AC blew directly down on bed. $250 per night was in my opinion very overpriced for facilities Positive: Breakfast above average.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Theodore

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jesseca

2023년 7월에 6박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
My room was not available to me even though I had booking protection. I was informed the room was not available 2 hours before check-in. I was set up in another hotel. I had less bathrooms and space then I reserved and needed. We were cramped with no privacy. I complained to the hotel I was staying at about what was made available to me and they did nothing to help me out. The hotel I was provided was 20 minutes away. This added travel time to my trip, fuel expense. Will not use booking service again.
2023년 7월에 3박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 7월 21일
I can understand your frustration with not getting the exact same accommodations that you had reserved and would like to apologize that we couldn't accommodate you. It is our utmost goal to be able to take care of all our guests and unfortunately we had guests that were scheduled to check out but did not do so. Thank you for taking the time to give us your input. It's information from guests like yourself that helps us enhance the experience of all our guests.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay. Hotel was clean and breakfast was decent.
2023년 6월에 1박 숙박함
답변 제공: Jeff Gunsten 님, 2023년 6월 30일
Thank you for taking the time to let us know how we are doing. It's input from guests like yourself that helps us enhance the experience of all our guests. We look forward to having you stay with us again the next time your travels bring you to Lexington.

8/10 - 좋아요

Mercedes

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, convenient no frills place
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great basketball court and well kept grounds and facility
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect overnight stay.
This was a perfect overnight stay for my wife and I, en route to Florida. Great service, big clean room, and very dog friendly! We have already booked here again for our trip back!
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

inkwang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and safe.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Milton

2022년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in great shape. The room was spotless and the staff was friendly. Near shopping and restaurants.
2022년 7월에 1박 숙박함
답변 제공: Sidney 님, 2022년 8월 3일
Thank you so much for the kind review! We strive to be not only the best hotel in Lexington, but the best hotel you'll ever stay in! Please do stop back in next time you pass throught town! Have a great day!

10/10 - 훌륭해요

Jeremiah Lee 님, Penrose

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was neat clean and perfectly appointed. I loved the room and the bed was cozy and fluffy. The showers were very nice and spacious. We will definitely be back.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

William

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the nicer Residents Inn properties because of the people who work there. Especially the cleaning staff. We have stayed there many times and will definitely be back.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Ryan

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Lyudmyla N

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, convient
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

ROBERT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The studio suite layout is very nice. The facility is quite new and clean. Really enjoyed the closeness to shopping and dining. We plan to stay there again.
2022년 5월에 1박 숙박함
답변 제공: Property Manager 님, 2022년 5월 10일
Thank you for a great review, Robert! Our hotel is not only very clean and beautiful but our staff is one of the best! We look forward to your next visit!

6/10 - 괜찮아요

Parrish 님, Beverly

좋아요: 청결 상태, 직원 및 서비스
I’ve stayed at this property many times over the years. It seems to be having a rough patch. Missing TV’s, holes in the carpet, and stained couches are not what I’m used to. The beds seem harder and the pillows are not supportive. It was not the most comfortable stay. I will say they did give me a discount due to my issues, but shouldn’t you tell people upfront you’re missing a tv? Some staff are great. Others are a bit standoffish.
2022년 2월에 3박 숙박함

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice
Very nice hotel.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Margaret

2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was spotless, seemed new but we learned it was 20 years old. Excellent free breakfast. Well stay there again!
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay here. Staff were friendly, rooms were super clean and breakfast was delicious. Would definitely stay here again.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Jerrilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Residence Inn rocks
Very welcoming, very clean, breakfast was fresh and great, pool awesome. Room was what I wanted. Location great.
2021년 7월에 5박 숙박함

6/10 - 괜찮아요

Troy

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointed
Comparing this to an amazing Residence Inn we stayed at in Louisville, which compelled us to book the same brand hotel in Lexington. Outdated (no USB ports in outlets, TV remote was old and barely worked). Hardly enough room in elevator for a family with luggage. Same with the front door—could barely fit the luggage cart through. On site market didn’t have much. Breakfast was great and staff was very friendly.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Misty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very impressed!
Residence Inn South Lexington was really a wonderful stay for us. The pool was open and hot breakfast was available despite the lingering pandemic. Masks were required in the breakfast serving area, and are not necessary in other areas for vaccinated individuals but is for unvaccinated individuals. We stayed in the two bedroom suite and were pleasantly surprised to find two FULL bathrooms as well! What a treat for our family! We had a family issue arise and had to cut our trip from two nights to just one and the staff was very helpful and courteous to change our booking and not charge us for the second night. As a result we booked again with them for the way back home even though it wasn't our original plan but our Last minute change meant we would be back that way again. The room was very clean. The only negatives were that the TVs pictures were very poor resolution and we couldn't figure out how to fix them or if we could and also they had no ability to access our Disney+ and no offering of Disney channels despite being geared towards families for the hotel. It was nice that the pool was open but just fyi the pool is outside and NOT heated. These Florida babies were shivering in the water. Overall we were very impressed and will add them to our favorites if we ever are in Lexington again.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was impeccably maintained and location felt private. Also, hotel was very quiet, which is wonderful!
2021년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is excellent! They are pleasant and helpful!
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Quiet and clean!!
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
My stay was absolutely wonderful. The room was extremely clean and had everything I needed in it (dishes, paper towels etc..). The staff that I encountered were extremely nice and helpful.. I come in every Monday and Tuesday and have decided that this will be my chosen place to stay.
2021년 6월에 2박 숙박함