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슬립 인 - 솔즈베리 I-85 여행 후기

2 out of 5
슬립 인 - 솔즈베리 I-85
321 Bendix Drive, I-85 Exit 76, Salisbury, NC

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 142개 이용 후기 중 49개" "
평점 8 - 좋아요. 142개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 142개 이용 후기 중 20개" "
평점 4 - 별로예요. 142개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 142개 이용 후기 중 25개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jessica

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Jessica,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Brian

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Brian,We loved having you stay with us at Sleep Inn - Salisbury I-85. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Linda

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Linda,We are delighted that you decided to stay with us at Sleep Inn - Salisbury I-85 during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 - 별로예요

Shari

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could tell other guests were smoking in their rooms. Horrible smelling everywhere. Breakfast was pretty horrific.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Shari,We regret to hear about your experience and thank you for bringing this to our attention. We strive to maintain a smoke-free environment and will address this with our team. We appreciate your feedback regarding breakfast as we are always looking for ways to improve our services. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
serves the purpose.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Linda,We appreciate you taking the time to leave your feedback with us. If there are any specific areas you feel we could improve upon, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 - 별로예요

Caleb

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a really good location and the staff was very nice but the property showed it's age heavily. We had to request a different room since the first rooms bath had a leaky faucet. The hallways were dark and everything smelled like weed and cigarettes. But the staff was trying with what they got
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Caleb,We appreciate your comments on our location and friendly staff. Your feedback on the property condition is noted, and we're grateful for your patience regarding the faucet issue. Rest assured, we'll share your observations with the team for future improvements. Thank you for choosing to stay with us.

8/10 - 좋아요

Nilsa

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Check in was nice, fast. Hotel bathroom needs upgrade dirty, old tub stained. Very noisy people and children walking running at midnight.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Nilsa,We appreciate your feedback on the check-in process and apologize for any inconvenience faced during your stay. Your comments about the bathroom and noise levels will be shared with the appropriate teams for review and improvement. Our team strives to provide a comfortable environment for all guests to enjoy their stay.

2/10 - 너무 별로예요

Travis

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like the fact that they charged me $90 because i got something black off of my clothes or luggage that got on their white comforter. It wiped right off but still charged me. Well i want that comforter then. U cgarged me for it then legally its mine.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Travis,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - 훌륭해요

Jose

2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 29일
Hi Jose,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I liked the unique shower, but too bad it was improperly maintained. The floor coating was peeling up and it leaked all night long. Also, there was no carpet anywhere and was always littered with debris and dust, especially in the hallway where soiled toilet paper fragments laid the entire time I was there.
2024년 2월에 6박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 5일
Hi Thomas,Thank you for your feedback regarding your recent stay at our hotel. I assure you that your concerns will be addressed promptly. Maintenance will be notified to fix the shower issue, and housekeeping will be instructed to pay extra attention to cleanliness in the hallways and other areas. We value your input as it helps us identify areas for improvement, and we appreciate your patience as we work to address these issues. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more positive experience in the future.

10/10 - 훌륭해요

Linda

2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 21일
Hi Linda,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay here all the time for work, no issues
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Linda,We're delighted to hear you choose our hotel for your work trips. Your loyalty is truly appreciated. Should you ever need assistance or have any concerns during your stay, feel free to reach out to our management team directly. Safe travels, and we look forward to welcoming you back soon!

6/10 - 괜찮아요

SSG

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked was the price for 2 Adults and 2 Kids.... What I didnt like - The place was clean, but old- The sink was clogged, bathroom way to small for 4 people. Room was small as well. Breakfast was very limited.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear SSG,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 - 괜찮아요

Leanne

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room we had offered no bathroom door..it was noisy smell of weed garabage all on grounds broken dangerous pinic area for smokers ice machine threw ice all over floor ..bed was super comfy room was small but cute
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 16일
Hi Leanne,Thank you for your feedback regarding your recent stay at our hotel. Ensuring a clean and safe environment for our guests is essential, and I assure you that we take your feedback seriously. We will address these issues promptly with our housekeeping and maintenance teams to ensure that they are resolved and that such incidents do not recur. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your impression of our hotel in the future.

10/10 - 훌륭해요

patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again
2024년 1월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 24일
Hi Patricia,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

chingona

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Chingona,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 - 별로예요

Patricia

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
Was so tired when I first arrived at 2:00 a.m. I only focused on the bed which was soft like sleeping on a cloud. But then when I woke and went to take a shower I was horrified at how nasty the shower was when I tried to tell front desk and ask for a manager. I got the excuse that she would not be in until the next day but would see what you could do to adjust my bill. Never heard another word from them. Will not recommend or stay again.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Patricia,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Travis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, quiet, and comfortable
2024년 1월에 7박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Travis,We loved having you stay with us at Sleep Inn - Salisbury I-85. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

James

출장 여행
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear James,Thank you for staying with us at Sleep Inn - Salisbury I-85 and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

Justin Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only issue I have with the property is the shower fan lights not having covers. This is a pretty big safety hazard for getting shocked. Otherwise it's clean, bed is comfortable and quiet.
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 26일
Hi Justin,Thank you for bringing the issue with the shower fan lights to our attention. Our maintenance team will be immediately notified to address and rectify the situation by installing proper covers on the shower fan lights. Your feedback is valuable, and it helps us ensure the safety and comfort of our guests. We're glad to hear that, aside from this concern, you found the property clean, the bed comfortable, and the environment quiet. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 26일
Hi Karen,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Julia E

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Required to pay for room when checking in. Was charged twice for the stay causing my checking account to be overdrawn. Money has not been refunded. Will not stay at this hotel again.
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 31일
Hi Julia, Thank you for your feedback regarding your recent stay at our hotel. Rest assured, we take this matter very seriously, and we are working diligently to resolve the issue and ensure that you are promptly refunded for the duplicate charge. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 - 별로예요

Wilma I

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I dont receved the daun pay to my credit card yet.
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 19일
Hi Wilma,We appreciate your feedback and sharing with us your concern. Rest assured that this will be shared and reviewed with management for improvements in our process and operations. It has been and will always be our goal to continue providing only the best for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Kenneth

2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 15일
Hi Kenneth,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 - 훌륭해요

Linda

2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 12일
Hi Linda,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Kitty

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't stay there
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 12일
Hi Kitty,Thank you so much for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Mike callejas

2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 26일
Hi Mike,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasure staying at the property
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 5일
Hi Gerald,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that your stay at our property was a pleasure. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled to know that we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Jason r

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The Sleep Inn is very basic and for the price its to be expected. Loud music from 11-3am. Men arguing with their spouses in the parking lot at 2am. I had to work the next day and i got about 2 hours of sleep. Would not recommend.
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 5일
Hi Jason,We take your feedback seriously, and we want to assure you that we are actively addressing the noise disturbances you encountered. Our team is investigating the source of the loud music and the disturbance in the parking lot to implement immediate solutions and prevent similar issues in the future. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay there weekly. Quite comfortable.
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 1일
Hi Linda,Thank you for your loyalty and for choosing to stay with us weekly. We're thrilled to hear that you find our accommodations quite comfortable. Providing a consistent and comfortable experience for our guests is a top priority, and we're delighted that we've been able to meet your expectations. Thank you for your continued trust in us, and we look forward to welcoming you back each week.

10/10 - 훌륭해요

patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good place good deal
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 29일
Hi Patrick,Thank you for your positive feedback! We're thrilled to hear that you found our place to be good and that you had a good deal during your stay. Providing a positive and affordable experience for our guests is our goal, and it's wonderful to know that we succeeded in meeting your expectations. We appreciate your business and look forward to the opportunity to welcome you back on your future visits.

8/10 - 좋아요

Wesley

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping needs improvement
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 28일
Hi Wesley,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your candid comments about the housekeeping, and we want to assure you that your feedback is taken seriously. We understand the importance of a clean and comfortable environment for our guests, and we will be conducting a thorough review of our housekeeping procedures to identify areas for improvement. We hope to have the chance to welcome you back for an improved experience in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 28일
Hi Linda,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Victoria

2023년 11월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 19일
Hi Victoria,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No nasty carpet in the rooms ……. perfect
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 21일
Hi Linda,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a perfect stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

4/10 - 별로예요

Stephanie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
While this isn’t the property manager’s fault, it was ridiculously loud well into the morning hours. People shouting, loud music just doors down from us. We were very close to packing up, leaving, and requesting a refund. It would have been nice when we checked out for a staff member to have apologized for how terrible our night’s sleep was. We won’t stay here again.
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 20일
Hi Stephanie,We understand how disruptive and frustrating it can be to have disturbances from people shouting and loud music nearby. Please be assured that we take this matter seriously, and we are actively addressing ways to enhance our noise control measures to ensure a more peaceful environment for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 20일
Hello Guest,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 - 좋아요

Santrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1st visit
The experience was a fairly good one. It was evident that the hotel manger and all staff make an earnest effort to present a clean facility. I waa not impressed by the floor in the room. It could have been cleaned better. The ladies upon my arrival were attentive and friendly. Yhe continental breakfast arrangement was pleasant. The dining area is clean organized and breakfast was reasonably healthy. Overall i would stop over again if i visited this location.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Santrell,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our staff to be attentive and friendly, and that you enjoyed our clean and organized dining area. We apologize for any inconvenience caused by the condition of the floor in your room and assure you that we will address this issue with our housekeeping team. We appreciate your patronage and hope to welcome you back during your future visits to the area.

4/10 - 별로예요

Steven

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
AC unit and drapes were caked in dust. Large gaps in pipes in bathroom. Drunk folks at sitting/smoking area.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Steven,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We will address the issues mentioned to ensure a better experience for our future guests. Your comments will be shared with our team for further improvement.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 14일
Hi Sharon,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

Jacob

출장 여행
별로예요: 직원 및 서비스
TERRIBLE TONY
Tony at the front desk was extremely rude to us. Customer service means taking care of the customer not shouting and being an ass. If you stay here, watch out for Tony. He is very impatient.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Jacob,We apologize for any inconvenience you experienced during your stay with us. Creating a positive and accommodating experience for our guests is our top priority. We appreciate you bringing this matter to our attention and will address it with our team to ensure future interactions are handled with professionalism and courtesy.

6/10 - 괜찮아요

Luis

가족 여행
좋아요: 직원 및 서비스
Mary was amazing! From the moment we checked in she was courteous and friendly. Provided great recommendations for dining and entertainment.
2023년 11월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 7일
Hi Luis,Thank you for sharing your wonderful experience at our hotel, particularly highlighting the exceptional service provided by Mary. We are thrilled to hear that she made a positive impact on your stay with her courteous and friendly demeanor, as well as her helpful recommendations for dining and entertainment. We take pride in our staff, and it's always a pleasure to hear when they go above and beyond to make our guests' experiences memorable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Cathy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Value
The hotel was clean, conveniently located and a reasonable price. The bed and bedding were very comfortable and seemed very high end. Great value
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 6일
Hi Cathy,We appreciate your positive feedback regarding your stay at the hotel. It's wonderful to hear that you found the hotel clean, conveniently located, and reasonably priced. We take pride in providing a comfortable and affordable experience for our guests. We're delighted that you found the bed and bedding to be comfortable and of high quality, and that you felt it was a great value. Providing a restful and enjoyable stay is our goal, and we're pleased that we met your expectations. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Tammy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 7일
Hi Tammy,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Duncan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Area was a lil sketchy
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Duncan,Thank you for sharing your feedback with us. We understand your concern about the area and appreciate your input. We strive to provide a safe and comfortable environment for our guests. We encourage you to reach out to our management team who will be more than happy to address any further inquiries.

8/10 - 좋아요

MARCIA

2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 31일
Hi Marcia,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

2/10 - 너무 별로예요

Sarai Priscila

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not recommend this place at all. The room we had was pretty small regardless that it was 2 full beds. The room was small. There is no hairdryer. The entire hotel halls and outside smell like weed. (Which was the worse part of it all) The breakfast is terrible only frozen biscuits, waffle maker and some bread. That’s about it, no hot breakfast.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 30일
Hi Sarai,Thank you for your feedback regarding your recent stay at our hotel. The size of the room, the absence of a hairdryer, and the odor of marijuana throughout the hotel are all concerns that should not have been part of your experience. We will address these issues with our team and take the necessary steps to ensure that they are promptly resolved. Your comments about the breakfast offerings are also noted, and we will take them into consideration as we work to enhance our breakfast options for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Articia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Responsive and Courteous. Addressed any concerns and needs.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 26일
Hi Articia,Thank you for sharing your positive feedback about our staff. We're delighted to hear that you found our team to be responsive and courteous, and that they addressed your concerns and needs effectively. Providing exceptional service is our top priority, and your comments are a testament to the dedication of our team. We look forward to the opportunity to host you again in the future and provide you with an equally pleasant stay.

8/10 - 좋아요

karen

2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 26일
Hi Karen,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like anything. The Room was FILTHY!!!! It was my college reunion. So i did not have a choice But this particular sleep in Salisbury is absolutely filthy. I had a fear that something was going to crawl into my suitcases. So i made sure. Everything's was close.... i will never Recommend this hotel to anyone.
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 24일
Hi Gary,Your feedback is crucial, and we take this matter very seriously. We will conduct a thorough investigation into the cleanliness issues in your room and take immediate corrective action to ensure that such issues do not happen in the future. We hope to have the opportunity to welcome you back and provide you with a much improved and enjoyable experience in the future.