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Hello Lisbon Santa Catarina Suites

2.0 star property
Travelers unwind on a sun-drenched terrace near Lisbon's historic center, where charm meets comfort in this welcoming retreat

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Hello Lisbon Santa Catarina Suites is steps from Rossio Square. Guests can relax on the sunny terrace with in-room WiFi. Visitors praise the helpful multilingual staff who enhance the experience at this centrally located property.

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available

Room options

View all photos for Twin Room

Twin Room | Egyptian cotton sheets, down comforters, individually decorated

Twin Room

Highlights

Soundproofed
Individually decorated
Portable fan
Egyptian cotton linens
Down duvet
Private bathroom
Hair dryer
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room | Egyptian cotton sheets, down comforters, individually decorated

Economy Twin Room

Highlights

Soundproofed
Individually decorated
Portable fan
Egyptian cotton linens
Down duvet
Private bathroom
Hair dryer
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Dr LuIs de Almeida e Albuquerque, 6, Lisbon, LIS, 1200-154

What's nearby

  • Mercado da Ribeira - 7 min walk - 0.6 km
  • Avenida da Liberdade - 8 min walk - 0.7 km
  • Rossio Square - 10 min walk - 0.9 km
  • Santa Justa Elevator - 10 min walk - 0.9 km
  • Commerce Square - 12 min walk - 1.0 km

Getting around

  • Largo do Calhariz Stop - 2 min walk
  • Cais do Sodré Station - 10 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪Machimbombo - ‬2 min walk
  • ‪Breakfast Lovers - ‬1 min walk
  • ‪Pastelaria Orion - ‬1 min walk
  • ‪Petiscaria do Elevador - ‬2 min walk
  • ‪Empanar - ‬2 min walk

About this property

Hello Lisbon Santa Catarina Suites

Hotel near Rossio Square
Close to Santa Justa Elevator and Avenida da Liberdade, Hello Lisbon Santa Catarina Suites provides amenities like a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), express check-out, and express check-in
  • Smoke-free premises and multilingual staff
Room features
All guestrooms are individually decorated, and offer comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Showers, free toiletries, and hair dryers
  • Portable fans and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite self parking

Restaurants on site

  • 6 bar

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Individual decor
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Evidencia Light Sta.Catarina
Portugal Ways Santa Catarina Hotel Lisbon
Evidencia Light Sta.Catarina Hotel Lisbon
Evidencia Light Sta.Catarina Lisbon
Hotel Evidencia Light
Hotel Santa Catarina Lisbon
Santa Catarina Lisbon
Portugal Ways Santa Catarina Lisbon
Portugal Ways Santa Catarina
Portugal Ways Santa Catarina Suites Hotel
Portugal Ways Suites Hotel
Portugal Ways Suites
Portugal Ways Santa Catarina Hotel
HSC Hotel Santa Catarina
Evidencia Light Sta.Catarina Hotel

Frequently asked questions

Is Hello Lisbon Santa Catarina Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Hello Lisbon Santa Catarina Suites?

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Hello Lisbon Santa Catarina Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hello Lisbon Santa Catarina Suites located?

Located in Lisbon City Center, this hotel is within a 15-minute walk of Santa Catarina Viewpoint, Rossio Square, and Santa Justa Elevator. Avenida da Liberdade and Castle of São Jorge are also within 1 mi (2 km). Largo do Calhariz Stop and Sta. Catarina Stop are within a 2-minute walk.

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Reviews

Hello Lisbon Santa Catarina Suites Reviews

5.6

6.0

Cleanliness

7.8

Location

6.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 128 reviews
Rating 8 - Good. 29 out of 128 reviews
Rating 6 - Okay. 30 out of 128 reviews
Rating 4 - Poor. 33 out of 128 reviews
Rating 2 - Terrible. 26 out of 128 reviews

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Apartment and Location

I loved the apartment andocation. Was right in the middle of everything. The room was quiet and comfortable and very clean, comfortable bed. I loved the keyless entry as well.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
We never experienced something like that. The Internet was absolutely weak and the connection got constantly interrupted. The door to the bathroom got blocked on the second day and had to be repaired. (Not so easy to reach someone from the non-existing reception). The towels were NOT renewed after the third day, so we had to send again an E-Mail. Our question concerning keeping the lugage for some hours after our checkout didn´t get any answer. What a bad experience, what a horrible place.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
ubicacion increible, camadas relativamente comodas, no tiene ningun tipo de servicio, baño en mal estado
Stayed 4 nights in Feb 2020

8/10 Good

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buono
Stayed 4 nights in Jan 2020

2/10 Terrible

Stefano, Piacenza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esperienza sgradevole. In 5 giorni di soggiorno non è mai passato nessuno a pulire la stanza né a cambiare le lenzuola, salviette ecc...non c’era sapone in bagno il quale, per altro, è di dimensioni minimali...l’odore in camera era al quanto insopportabile. Non c’è alcun personale disponibile in quanto sia la porta della camera, sia la porta dell’hotel viene aperta tramite un codice. Sconsigliato
Stayed 4 nights in Dec 2019

10/10 Excellent

Jose Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendo!

Excelente, self check in facilita a vida da gente! Menos burocracia, mais rapidez e poucos constrangimentos, adoramos! Se pudermos voltaremos com certeza e recomedamos, o banheiro é bem pequeno, o que deve ser informado claramente a todos, não tivemos problemas, banheiro individual é tudo de bom!!!!
Stayed 2 nights in Dec 2019

8/10 Good

Assane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel centrico

Todo perfecto y centrico
Stayed 3 nights in Dec 2019

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Péssima

Mal não havia água quente as camas são de solteiro são para crianças
Stayed 1 night in Sep 2019

4/10 Poor

Juan, Granada

Disliked: Staff & service, amenities
Localización extraordinaria. Como no hay personal de recepción, te encuentras un poco desprotegido. No te cambian las toallas. Las habitaciones y baños muy reducidas.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai reservé cet hotel 6 nuits du 2 au 8 aout. En arrivant dans la chambre, des cheveux qui trainent, de la poussière et les draps et les serviettes qui sentent le renfermé. La nuit, en me réveillant pour aller aux toilettes, j allume la lumière et je vois ' gros cafards qui grouillent dans la salle de bain : un dans la douche, les autres sur les murs, un cafard est même entré dans ma valise. Des messieurs qui manifestement habitent dans cet "hôtel" et qui y sont présents tout le temps, hurlent sans cesse jour et nuit. Ils communiquent entre eux en hurlant d'une chambre à une autre, voire d'un étage à l'autre et aussi par la fenêtre. J ai dû changer d'hotel le lendemain de mon arrivée tellement ce fut invivable. Ni l'hotel, ni expedia ne veulent me rembourser. C'est une honte !
Stayed 7 nights in Jul 2019

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NÃO SE HOSPEDEM NESSE HOTEL.

Péssimo em todos os quesitos. *Localização Está no centro da cidade no meio da muvuca, rua de difícil acesso de carro e com pessoas bem mal encaradas te oferecendo conteúdos ilícitos. *Limpeza Terrível. Toalha manchada, forro da cama e lençol cheio de cabelos, fixadores de etiquetas de roupa embaixo das camas. *Acomodação Quarto e banheiro minúsculo, tem que sair do banho e se secar fora do banheiro porque não tem o mínimo de espaço, pra tomar banho e um sacrifício. Se tiver com mais de 3 malas vai ter que escolher se você fica no quarto ou às malas. Os carpetes da área comum totalmente nojentos. O colchão de uma das camas estava com as molas estragadas, forma um buraco, impossível dormir(uma funcionária do hotel nos relatou qdo estávamos indo embora que todos esses problemas são recorrentes, que ela mesma já havia feito a troca do colchão devido a reclamações anteriores, se esse é o novo imagina o velho). Como já consta no anúncio não possui recepção e entrar em contato com os responsáveis do hotel via e-mail ou telefone é impossível, os mesmos não respondem. Fiz a reserva para 4 dias e tive que sobreviver a 1 com muito sacrifício, o hotel não oferece o reembolso e em Lisboa tem que pagar a taxa turística de €2 por pessoa/noite que é cobrado pelo hotel antes do início da hospedagem e como ocorreu no meu caso, que não consegui completar a minha estadia, não tive nem esse reembolso e tive que pagar novamente no outro hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Ulf

Liked: Property conditions & facilities, room comfort

Enkelt men billigt

Vi fick inte koden till ytterdörren viket gjorde att vi fick ta kontakt via telefon. Eftwrsom de inte svarade där mailade vi. Hjälp fick vi iaf efter ca 30 minuter. Rummen små och det gick inte att ha fönster öppet eftersom det saknades hasp. WiFi var nästan noll på rummet, men bra i entre och frukostrum. TV i frukostrummet men där var låst utom just under frukost. Dagtig var det byggare som gjorde vid några rum (bl.a. vårt grannrum) vilket utgjorde en del störande ljud.
Stayed 7 nights in Jun 2019

8/10 Good

Sjoerd, Breda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
De kamer is modern ingericht, licht en van alle basis voorzieningen voorzien, wat een verademing is gezien de gebruikelijke gedateerde staat van Portugese overnachtingplaatsen. De kamer ligt op loopafstand van het bruisende centrum van Lissabon wat natuurlijk een duidelijke pré is. Helaas heeft de kamer het formaat van een hele kleine studentenkamer waardoor je geen ruimte hebt om jezelf even terug te trekken op de kamer (behalve op je bed zitten). Daarnaast is het ontbreken van een airconditioning wel een gemis. Tijdens ons verblijf was het 33 tot 35 graden overdag, tot en met 25 graden in de nacht (begin juni). Mogelijkheden om door te waaien zijn er niet dus zwetende nachten zijn niet te voorkomen. Helaas is het ook niet mogelijk om in de buurt gratis te parkeren. Heb je geen vervoer is dat geen probleem, zo niet dan ben je aangewezen op peperdure parkeergarages. Er is geen enkel personeel aanwezig geweest tijdens de 4 dagen dat we er waren, wat verder geen probleem is, maar gezien de temperatuur zou het verschonen van handdoeken tussentijds wel prettig zijn geweest.
Stayed 4 nights in May 2019

2/10 Terrible

Daisy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Expectation vs. Reality

I’m not sure where to start with this hotel. When we arrived, we were EXTREMELY disappointed. It looks absolutely nothing like the pictures. The only saving grace was the private bathroom and clean sheets. The rest was an embarrassment. The room is just empty. Nothing but a couple of beds and a table. No air conditioning, TV, amenities, etc. It was just a box. The first night was ok, we slept reasonably well until the builders started hammering and drilling directly outside of our door at 8am. Nice way to wake up after arriving late. We woke up to 34 degree weather, which would be fine if we had air con. Every subsequent night we were bitten terribly by mosquitoes; shutting the windows at night wasn’t an option as the room was tiny and stuffy and hot. There was absolutely no customer service, nobody answered the phone or seemed to care whatsoever. I am disappointed the owners seem to take no pride in this hotel. It could be amazing. Unfortunately, it is nowhere near amazing. The bed felt like a plastic bag filled with rocks. My back was hurting that much after 4 nights that we actually booked ANOTHER HOTEL for the final night just to get a good nights sleep. The new one was fantastic, and really showed us what we were missing out on. Shop about and do NOT book this hotel. It was the worst part about the holiday and I dreaded going to sleep. Lisbon is beautiful and one of the best places I’ve ever visited, so please don’t let this hotel put a downer on your holiday.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
overnatning fint, men ingen reception er irriterende. Der var ingen roomservice, værelserne blev ikke gjort rent, vi måtte - når vi kunne se en personale - bede om toilet papir og få nye håndklæder, men ellers ok.
Stayed 6 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
God beliggenhed. Ingen rengøring, sengetøj skift eller rene håndklæder. Fik heller ikke tømt skræld. Vi havde 6 overnatninger. Vi var lovet en tagterrasse og mulighed for kaffe, men ingen af delene var eksisterende. Det eneste gode var beliggenhed i en rolig gade
Stayed 6 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación en un bajo oscuro y húmedo,con vistas a una terraza interior en obras. Camas pequeñas y en muy mal estado
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ontzettend slecht! Super klein en ongezellig. Doodlopende straat. Ik voelde mij daar super onveilig. Je hoorde alles vanuit de andere kamers.Ik heb daar meteen iets anders geboekt.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugt af urin, pushere og tynde vægge

Hvis man leder efter et billigt sted, tæt på natteliv, restauranter og shopping, og er man ligeglad med toiletter der lugter af urin, manglende rengøring, pushere lige udenfor døren og ingen reception, så siger jeg held og lykke. Havde der bare været en reception og rengjort, så havde det været ok til prisen.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Generic Accommodation

Easy check in and check out Uncomfortable beds and empty soap dispenser. Very generic accommodation with no extra comfort. Great for stags I suppose
Stayed 3 nights in Apr 2019

8/10 Good

Bonnoo

Liked: Staff & service
Basic hotel, maar daar was de prijs ook na.Het hotel is erg gehorig, wat wel een min puntje is. Voor de prijs is het hotel meer als perfect Wel op een top locatie.
Stayed 3 nights in Mar 2019

4/10 Poor

Juan

Disliked: Room comfort

Stay away from this place

I got to the place everything is with codes which is kind of complicated to remember all the codes since they’re really long. The room had no view whatsoever only a small window to a courtyard where they put all the construction stuff since they are in construction at the moment. The beds are so hard it was easier to sleep in the floor and the room is much smaller than in the photo overall not a good experience at this place, I had to rent a room in another place that was much better great view and half the price so I do not recommend this place .
Stayed 2 nights in Mar 2019

4/10 Poor

Camil

Liked: Cleanliness
Disliked: Staff & service, room comfort
Era una habitación y baño mucho más pequeños de lo que se veía en las fotografías. No había una recepción dónde hacer consultas o solicitar algo.
Stayed 2 nights in Feb 2019

6/10 Okay

Wendy

Disliked: Cleanliness, staff & service, room comfort

Bien pour dormir et repartir aussitôt.

C’est un hôtel bien pour venir y dormir puis repartir sans chichis. Il ne faut pas tarder à prendre sa douche au risque de ne pas avoir d’eau chaude, il n’y a pas de service ni d’accueil. L’hôtel est plutôt bien placé en ville, cependant, la présence constante de vendeurs de drogues en bas de la rue est malaisante. J’ai trouvé l’hôtel cher pour ce que c’était.
Stayed 3 nights in Jan 2019

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfaches saubere Zimmer mit Charme!

Wer ein einfaches, sauberes Zimmer möchte für kleines Geld und keinen Wert auf Luxus legt, ist hier genau richtig! 2 min. bis zur Linie 28 und 5 min. Bis zum Zentrum!
Stayed 2 nights in Jan 2019