4/10 - 별로예요
Mario
단체 여행, 출장 여행
2024년 5월 1일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Did not get the room I booked for and paid extra to get. When I mentioned it to the old chap on reception he said they have no rooms available, but the car park was not full! I had arrived late and find this hard to believe. He said they would sort something in the morning and he would leave a note. I explained to a lady with dark hair on reception Maria was her name and she was not sympathetic or understanding and giving off an angry vibe. Just some advice for you go on a hospitality course! Our company will now not be staying at your hotel because of you. 3 of our staff have mentioned you to me for other reasons.
So in a nutshell I didn’t get a refund for the room and finger crossed none of you encounter the wrath of Maria!
Mario
2024년 4월에 1박 숙박함