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알트호프 세인트 제임스 호텔 & 클럽 런던 여행 후기

5 out of 5
알트호프 세인트 제임스 호텔 & 클럽 런던
7-8 Park Place, St. James's, London, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 651개 이용 후기 중 412개" "
평점 8 - 좋아요. 651개 이용 후기 중 159개" "
평점 6 - 괜찮아요. 651개 이용 후기 중 36개" "
평점 4 - 별로예요. 651개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 651개 이용 후기 중 24개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Howard

연인과의 여행
좋아요: 직원 및 서비스
The hotel is in a great location, is small and boutiquey (which is nice). The air conditioning units from a hotel close by ensured that we had an irritating deep rumble in our room for our two night which wasn't conducive with a good nights sleep. The room was nice enough, but the balcony we had with our Exec room was rather unlike the one on the website and the bathroom was a little smelly (hence the strong diffuser in there I suspect!)
2024년 5월에 2박 숙박함

8/10 - 좋아요

James 님, Salisbury

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5-star service in basic four star premises. Grand entrance and public spaces. Bathrooms great but beds disappointing
2024년 5월에 1박 숙박함
답변 제공: Aun 님, 2024년 5월 12일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to rectify the situation. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Mary 님, Madison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Aun 님, 2024년 5월 17일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

2/10 - 너무 별로예요

NUSHA

2024년 4월에 1박 숙박함
답변 제공: Aun 님, 2024년 5월 17일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. However, due to low availability we were not able to provide you with room on higher floor. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Yinghui

좋아요: 편의 시설/서비스
Perfect location,small but elegant，good service
2024년 4월에 4박 숙박함
답변 제공: Aun 님, 2024년 4월 22일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was wonderful!! Great service , pretty amenities and perfect location.
2024년 4월에 4박 숙박함
답변 제공: Aun 님, 2024년 4월 22일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

Tobias

2024년 4월에 4박 숙박함
답변 제공: Aun 님, 2024년 5월 12일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience you had during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very accommodating
2024년 4월에 2박 숙박함
답변 제공: Aun 님, 2024년 4월 9일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

suman 님, New Providence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful service , beautiful hotel , truly a hidden gem , fantastic location. ! Felt like royalty whilst staying there , can’t wait to visit again !
2024년 3월에 6박 숙박함
답변 제공: Aun 님, 2024년 4월 1일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Katarina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Aun 님, 2024년 4월 15일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Janis Gardner

2024년 3월에 5박 숙박함
답변 제공: Aun 님, 2024년 4월 9일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

Avedis

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We had 2 horrible nights of sleep as the AC wasn’t functioning properly or at all the second day and they had no one to fix it until the next day… unacceptable. They sent us a bottle of Prosecco to appease the situation but didn’t care to ask if we drink or not… also unacceptable. We left it there.
2024년 3월에 3박 숙박함
답변 제공: Aun 님, 2024년 3월 14일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We hope to welcome you back and be able to provide better service so we can meet the expectations.Please do contact us if you wish to stay with us again and we will ensure to make mends.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice small luxury hotel
2024년 3월에 2박 숙박함
답변 제공: Aun 님, 2024년 3월 8일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect option in the area. Staff are courteous, overall great service. Plenty of shopping and dining options around.
2024년 3월에 1박 숙박함
답변 제공: Aun 님, 2024년 3월 11일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

JEONG A 님, Brooklyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A small but very nice & cozy room with large bathroom with 2 sinks & bath tube. However the room is facing the street, even though it is on a dead end street, every morning, i hear truck noise which woke me up. Wish the furnitures were smaller for the scale of the room so there is a little more room to walk around. Amazing location.
2024년 2월에 3박 숙박함
답변 제공: Aun 님, 2024년 2월 26일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as the size of the rooms are standard. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mum and Daughter break.
Fab location. Super friendly staff really lovely. Rooms very comfortable with lovely high beds.
2024년 2월에 2박 숙박함
답변 제공: Aun 님, 2024년 2월 26일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Paul

2024년 2월에 1박 숙박함
답변 제공: Aun 님, 2024년 2월 27일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Jeannette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, sauber und sehr freundliches Personal. Wir haben uns sehr wohl gefühlt und kommen gerne wieder.
2024년 2월에 2박 숙박함
답변 제공: Aun 님, 2024년 2월 26일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: A 님, 2024년 2월 23일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

Russell

가족 여행
좋아요: 청결 상태
Location very good. Charged extra for twin beds when the room was the same as double bed. Expensive for what was on offer. Breakfast expensive for just a croissant and a tea.
2024년 2월에 2박 숙박함
답변 제공: Aun 님, 2024년 2월 22일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as the charges were from upgrade from Superior to Deluxe room. Unfortunately, we are unable to provide twin beds in Superior room. Regarding breakfast, i will pass the comments to the relevant team. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location of a boutique, quiet and high class
Great quiet location in centre of london. High standards of furniture and tidy/cleaniness. Can’t fault the service. Only thing that means I wouldn’t give 5 star is the fire alarm went off at 7:30 as a false alarm on Sunday morning. No their fault, but a note to say sorry and maybe an offer of a complimentary coffee or something would have been nice.
2024년 2월에 1박 숙박함
답변 제공: Aun 님, 2024년 2월 19일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience due to fire alarm. Please do contact us directly for your future stay and we would certainly take good care of you. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Patrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Aun 님, 2024년 2월 19일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Aun 님, 2024년 2월 20일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Royal for a day!
Indeed a five star hotel.
2024년 2월에 1박 숙박함
답변 제공: Aun 님, 2024년 2월 13일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Aun 님, 2024년 2월 9일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Dorcas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
3 Nights were perfect for short stay great cosy hotel. Close to many amenities and clean neighbourhood.
2024년 2월에 2박 숙박함
답변 제공: Aun 님, 2024년 2월 8일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Crister

2024년 2월에 1박 숙박함
답변 제공: Aun 님, 2024년 2월 8일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Aun 님, 2024년 1월 31일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

LIONEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Aun 님, 2024년 1월 22일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 - 좋아요

Daniela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Aun 님, 2024년 1월 17일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Dean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend
2023년 12월에 5박 숙박함
답변 제공: Aun 님, 2024년 1월 8일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 - 좋아요

Hans

2023년 12월에 2박 숙박함
답변 제공: Aun 님, 2024년 1월 8일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Kaihang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service great location
Arrived on Christmas Eve and received warm welcome. We travelled with our daughter and she was delighted to find a stuffed Christmas stocking in the room filled with chocolates and cookies. Services are very good and so is breakfast. Location is great walking distance to shopping districts and theatres.
2023년 12월에 6박 숙박함
답변 제공: Aun 님, 2024년 1월 2일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas lights
Lovely quiet boutique hotel just around the corner from the Ritz in Mayfair. Came for the London Christmas lights and weren’t disappointed. The restaurant and bar are top notch. My husband said it was the best Vesper Martini he ever had. Staff were helpful and courteous. No internet TV, but otherwise well appointed room.
2023년 12월에 4박 숙박함
답변 제공: Aun 님, 2024년 1월 2일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Michelle

2023년 12월에 1박 숙박함
답변 제공: Aun 님, 2023년 12월 19일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Michelle

2023년 12월에 3박 숙박함
답변 제공: Aun 님, 2023년 12월 11일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

André

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Le personnel de l’hôtel est très avenant. La chambre était petite mais suffisant pour un week-end. La situation est top, cependant nous avons très froid pendant les 2 nuits dans la chambre. Nous l’avons signalé à la réception, cependant rien n’a changé.
2023년 12월에 2박 숙박함
답변 제공: Aun 님, 2023년 12월 5일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Overpriced
Poor service, breakfast is not of a high quality with respect to the price. Management and people is not of high standard either. Overpriced.
2023년 11월에 4박 숙박함
답변 제공: Aun 님, 2023년 11월 20일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

ADAM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Aun 님, 2023년 11월 16일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 - 좋아요

Kevin 님, Canmore

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location but the bathroom is a problem. It has a tub with a half door to use for a shower. I am familiar with them but this door seems too small. The first shower ended up with a lot of water on the floor. The next time I was very careful with the door placement and stood as close to the front as I could. Still had to mop the floor. Didn’t use the shower my last day. Need a different door or shower head.
2023년 10월에 3박 숙박함
답변 제공: Aun 님, 2023년 11월 2일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to get it fixed. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Aun 님, 2023년 11월 1일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

lars

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Aun 님, 2023년 10월 23일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Marie Emilie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Aun 님, 2023년 10월 23일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel, brilliant team and cracking location. Thank you and well done 👏
2023년 10월에 1박 숙박함
답변 제공: Aun 님, 2023년 10월 20일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

Rory

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel is lovely and room are well equipped. Unfortunately my room had a loud humming noise that was less than ideal. Sounded like an industrial extractor fan either below or next to the room. Room 202 is to be avoided.
2023년 10월에 1박 숙박함
답변 제공: Aun 님, 2023년 10월 19일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 - 괜찮아요

Adam

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Aun 님, 2023년 10월 20일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience caused during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

2/10 - 너무 별로예요

Mara

2023년 10월에 1박 숙박함
답변 제공: Aun 님, 2023년 11월 6일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience you had. I would really appreciate if you could please provide more details of inconvenience. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Aun 님, 2023년 10월 23일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the location and the smaller feel of this boutique hotel. Highly recommend
2023년 9월에 1박 숙박함
답변 제공: Aun 님, 2023년 9월 29일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 - 훌륭해요

Licia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel! A nice service and restaurant
2023년 9월에 1박 숙박함
답변 제공: Aun 님, 2023년 9월 25일
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager