로비

베스트 웨스턴 런던 에어포트 인 & 스위트 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 567개" "
평점 8 - 좋아요. 1010개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 71개" "
평점 4 - 별로예요. 1010개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 44개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Lynn 님, Ajax

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 27일
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us at Best Western London Airport Inn and Suites. We hope to welcome you back soon!

6/10 - 괜찮아요

Fernan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Old but quiet (no one was there when booked)
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 24일
Your feedback is valuable to us. We're committed to addressing any areas of improvement to ensure a better stay for our guests at Best Western London Airport Inn and Suites.

10/10 - 훌륭해요

Kathryn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to, quick check in and the room was clean and ready for me.
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 24일
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us at Best Western London Airport Inn and Suites. We hope to welcome you back soon!

10/10 - 훌륭해요

Hashem 님, Oakville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 24일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and well taken care of with the exception of the dated gym equipment. The all in one machine was in disarray, with the weights getting stuck/jammed often. If someone were to try and unjam the weights, this could result in an injury.
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 22일
Your feedback is valuable to us. We're committed to addressing any areas of improvement to ensure a better stay for our guests at Best Western London Airport Inn and Suites.

10/10 - 훌륭해요

Dennis 님, Markham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean with comfortable beds buffet breakfast was great
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 27일
Your positive feedback brightened our day! It's wonderful to know that you found our hotel clean, comfortable, and welcoming. We can't wait to see you again at Best Western London Airport Inn and Suites!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

8/10 - 좋아요

Elaine

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I just did not like the carpet in the room and the smell the moment I went in. Other than these all was good.
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
Your feedback is valuable to us. We're committed to addressing any areas of improvement to ensure a better stay for our guests at Best Western London Airport Inn and Suites.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very impressed with the front desk staff. Friendly, professional, and warm.
2024년 5월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

8/10 - 좋아요

Tami 님, London

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smooth check in.
2024년 5월에 3박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
We're delighted that you had a great experience at our hotel! Your satisfaction is our priority, and we look forward to hosting you again at Best Western London Airport Inn and Suites.

4/10 - 별로예요

Anja

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
Your feedback is valuable to us. We're committed to addressing any areas of improvement to ensure a better stay for our guests at Best Western London Airport Inn and Suites.

10/10 - 훌륭해요

todd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice stay got to use the pool too late for the gym
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
Your positive feedback brightened our day! It's wonderful to know that you found our hotel welcoming. We can't wait to see you again at Best Western London Airport Inn and Suites!

10/10 - 훌륭해요

Rachel 님, Minster

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for a business trip for the 2nd time.
2024년 5월에 4박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
We're delighted that you had a great experience at our hotel! Your satisfaction is our priority, and we look forward to hosting you again at Best Western London Airport Inn and Suites.

8/10 - 좋아요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always impressed at how friendly the staff are
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 17일
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us at Best Western London Airport Inn and Suites. We hope to welcome you back soon!

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 16일
We're delighted that you had a great experience at our hotel! Your satisfaction is our priority, and we look forward to hosting you again at Best Western London Airport Inn and Suites.

8/10 - 좋아요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is fine, well situated for my day in Dorchester. Didn’t have to drive through ugliness of “downtown.” Friendly staff. Clean.
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 14일
Thank you for the wonderful comments about your stay with us. We are happy that you enjoyed your stay and found the hotel to meet all your needs. We hope that you choose to stay with us again on your next visit to the London area.

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is showing its age! Needs new carpet. Room was good except for carpet. Bed was excellent!
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 13일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Joshua

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Great rooms! Great food!
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 13일
Thank you for the wonderful comments about your stay with us. We are happy that you enjoyed your stay and found the hotel to meet all your needs. We hope that you choose to stay with us again on your next visit to the London area.

10/10 - 훌륭해요

Florence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were great. Raychelle at the front desk was very friendly. Continental breakfast was decent. The bed was comfy.
2024년 4월에 8박 숙박함
답변 제공: Nirmay 님, 2024년 5월 8일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 8일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

David

Good stay
2024년 5월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your great feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

8/10 - 좋아요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are clean and the cleaning staff are super friendly
2024년 5월에 3박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

8/10 - 좋아요

Robyn

2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 27일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

4/10 - 별로예요

Pamela

가족 여행
별로예요: 청결 상태
2024년 5월에 3박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 - 훌륭해요

Shivam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was really nice and helpful
2024년 5월에 3박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your great feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Probably one of the nicest stays even gave us a credit for the snack bar let us check in early super friendly would stay again
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Thank you for the wonderful comments about your stay with us. We are happy that you enjoyed your stay and found the hotel to meet all your needs. We hope that you choose to stay with us again on your next visit to the London area.

10/10 - 훌륭해요

Hashem 님, Oakville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room had a renovated bathroom and a comfy bed. Over all very clean. Staff were also polite and friendly.
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Thank you for the wonderful comments about your stay with us. We are happy that you enjoyed your stay and found the hotel to meet all your needs. We hope that you choose to stay with us again on your next visit to the London area.

10/10 - 훌륭해요

Pierre

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Nothing
2024년 5월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

David 님, Scarborough

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, super polite and friendly late night front desk clerk ! Comfy beds and pillows. Good breakfast buffet!
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

10/10 - 훌륭해요

Heidi 님, Nepean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very well located. It is a good size, well-laid out, clean and modern. The reception and staff overall were very courteous, welcoming and helpful. There is plenty of parking and outdoor space. Our room was very spacious, clean and had all the amenities. The breakfast was much better than the normal 'breakfast included' hotel breakfasts. It is great value and a great hotel. I highly recommend it.
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 6일
Thank you so much for the great feedback. We are glad to hear that you had a great experience staying with us. Our staff always try to provide the best hospitality possible. We really appreciate you taking time to review us and look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

Jeanie

가족 여행
Thank you. We had an Excellent stay.
2024년 4월에 6박 숙박함
답변 제공: Nirmay 님, 2024년 5월 3일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 직원 및 서비스
Ok
2024년 5월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 2일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

8/10 - 좋아요

todd 님, Huntsville

2024년 4월에 3박 숙박함
답변 제공: Nirmay 님, 2024년 5월 21일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

4/10 - 별로예요

Nwamaka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 5월 3일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

6/10 - 괜찮아요

Paula

별로예요: 편의 시설/서비스
Average hotel
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 30일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 30일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

4/10 - 별로예요

Janette

좋아요: 편의 시설/서비스
Heat didn’t work. Soooo cold. No other room to move us too. Gave us blankets and a small space heater when we complained. No discount or apology offered :(
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 29일
Our sincere apology for your disappointing stay at our hotel. We acknowledge and research on all the feedbacks we get. Thank you for taking time to review us and letting us know how we can improve. We will pass on your comments and thoughts to respective departmental managers. We hope you could give us a second chance to prove our hospitality.

10/10 - 훌륭해요

Renee 님, Cambridge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not enough parking had to park on the complete opposite side of where are room is. Inconvenient
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 29일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staff were friendly
2024년 4월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 4월 26일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your great feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

Dylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place to stay on short notice also not far from many places in London like the airport or the hospital also has lots of options for food just up the road!
2024년 3월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 25일
Thank you for the wonderful comments about your stay with us. We are happy that you enjoyed your stay and found the hotel to meet all your needs. We hope that you choose to stay with us again on your next visit to the London area.

10/10 - 훌륭해요

Alakh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed stay with family. Liked the hotel.
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 25일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

10/10 - 훌륭해요

Andrew

Service was great thank you
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 22일
Thank you so much for the great feedback. We are glad to hear that you had a great experience staying with us. Our staff always try to provide the best hospitality possible. We really appreciate you taking time to review us and look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

Silvija

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff!! Breakfast options were well presented and clean. Good options. Adequate towel supply in pool area. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 24일
Thank you so much for the great feedback. We are glad to hear that you had a great experience staying with us. Our staff always try to provide the best hospitality possible. We really appreciate you taking time to review us and look forward to welcoming you back to our hotel on your next visit to London.

10/10 - 훌륭해요

Lynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The king bed was very comfortable. Enjoyed having a kitchen area with table and chairs. Sofa was a bonus. Great to have a sliding door. Only negative would be the noise of the traffic outside but not much you could do about that.
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 22일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Clayton

2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 5월 13일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

4/10 - 별로예요

Suzanne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a strong smell of spoiled milk in our room making it uncomfortable to stay in but bearable.
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 30일
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Carol

The room was superb nice and roomy one of the best hotels I’ve stayed in since everyone was very friendly and accommodating would definitely stay again
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 18일
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.

10/10 - 훌륭해요

Jim

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nirmay 님, 2024년 4월 18일
Thank you for choosing Best Western London Airport Inn and Suites. We appreciate your feedback, and we look forward to welcoming you back to our hotel on your next visit to London.

8/10 - 좋아요

Guy

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and cleanlesness and staff. Dont agree with getting a confirmation on a pet friendly room only to be told the room wasnt available and the room we got comes with double the pet charge. Small hyper allergetic mini poddle hair not fur . No mess . I can bet you wouldnt even know we had a dog in the room . Wasnt happy and too late to book somewhere else . Hotel,staff were great we enjoyed it very much . Guy Hill
2024년 4월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 4월 15일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스
For the size of the place the parking situation is abysmal. Was here for a tournament and this is where the team booked. Convenient location to the arena
2024년 4월에 2박 숙박함
답변 제공: Nirmay 님, 2024년 4월 15일
Your business is important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.