Dear In-Hwan, Thank you for choosing to stay with is as well as giving us your feedback. We hope to welcome you back to Chelsea in near future again. Warm Regards Suleyman Ozal Deputy General Manager

Dear Joolee, Thank you very much for your kind words and we hope to welcome you back again in near future, Warm regards Andreea Dragu Assistant Manager

Dear Hak Soon, Thank youfor choosing to stay with us and I am really sorry to hear that your experience was not to the standards we aim to deliver at all times. I hope your experience will not deter you from trying our property in future again as we would like to make it right for you. Should you wish to visit us again in future, please do get in touch with us in advance in order for us to make sure we deliver a better service for you. Warm regards Suleyman Ozal Deputy General Manager

Dear Kyungha, Thank you for choosing to stay with us and I am extremely sorry to hear that you found the team being unfriendly and the service was not up to standard. Please contact me directly by email and i will be more tha happy to assist you on your future reservation with us, if you will take into consideration. I do hope this incident will not deter you from returning us in near future, Sincerely, Andreea Dragu Assistant Manager

Dear Nicole, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay with us. I have shared your full rating with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Guest,We sincerely apologize for the inconvenience caused to you during your stay with us.Providing the best possible customer service has always been our No. 1 priority.We have forwarded your concern to our hotel leadership team to ensure guidelines have been in place to avoid such inconveniences to our Guests,We would also like to offer you free upgrade to one of our King superior rooms with complimentary breakfast when you choose to stay with us in the future.Thank you for choosing us.Front Office team

Dear David,Thank you ever so much for taking the time to post on your review - we are so delighted to see you had a great stay with us and to know our location worked so well for you!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo MeloniDuty Manager

Dear Duncan, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay with us. I have shared your full rating with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Thet, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did enjoy your stay with us. I have shared your full rating with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Ralph Thank you very much for taking a moment to share your feedback. We are deeply sorry to hear that your stay with us was not up to the standard you expected. We take all feedback seriously and have addressed the matter with our Management team to ensure they are well maintained. Once again, thank you very much for sharing your concern. Hopefully, you will allow us to regain your confidence in our property during your next visit. Kind Regards, Revanth Reddy

Dear Herman,Thank you ever so much for taking the time to leave your review - fantastic to see you had such a lovely stay and found our location so convenient!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen und uns ein positives Feedback zu Ihrem Aufenthalt bei uns gegeben haben.Es sieht so aus, als hätten Sie eine wundervolle Zeit bei uns gehabt.Wir danken Ihnen noch einmal, dass Sie sich für uns entschieden haben und sehen uns bald wieder, wenn Ihre Geschäfts- oder Freizeitreise Sie wieder nach London führt.Danke schön. Team DT Chelsea

Dear Weng, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did enjoy your stay with us. I have shared your full rating with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Guest,Thank you for taking your precious time and providing us a positive feedback on your stay with us.Looks like you had a wonderful time with us.We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London.Thank you.Front Office team

Dear Joanna, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay with us . I have shared your comments with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Revanth, Duty Manager.

Dear Kourtney,Thank you ever so much for taking the time to post on your review - fantastic to see you had such a lovely stay and gave us such high votes!We hope to welcome you back when you are next in the area.Kind Regards,Riccardo MeloniDuty Manager

Dear Blenard,Thank you for taking the time to leave your review - it's great to see you had a lovely stay with us!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Devonte, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay with us. I have shared your full rating with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Valdet,Thank you for choosing us and taking the time to leave your feedback.Should there be anything you would like to discuss regarding, please do not hesitate to contact us directly.We hope to welcome you back in the future.Kind Regards,Riccardo Meloni

Dear Kenneth, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay with us . I have shared your comments with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Anonymous, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did enjoy your stay with us . I have shared your comments with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Dear Laura, I am very sorry to understand about your experience at our hotel which is not acceptable, or in line with our standards. Please kindly be advised that I have messaged you directly with my contact information. Please feel free to contact me and I will do my utmost to help resolve this matter for you. Best wishes

Dear Guest, Thank you for taking your precious time and providing us a positive feedback on your stay with us. Looks like you had a wonderful time with us. We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London. Thank you. Duty manager

Dear Guest,We sincerely apologize for the inconvenience caused to you during your stay with us.Providing the best possible customer service has always been our No. 1 priority.We have forwarded your concern to the hotel leadership team to ensure guidelines have been in place to avoid such inconveniences to our Guests,Thank you for choosing us.Front Office team

Dear Guest,Thank you for taking your precious time and providing us a positive feedback on your stay with us.Looks like you had a wonderful time with us.We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London.Thank you.

Dear Guest,Thank you for taking your precious time and providing us a positive feedback on your stay with us.Looks like you had a wonderful time with us.We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London.Thank you.Front Office team

Dear John,Thank you ever so much for taking the time to post on your review - fantastic to see you have such a great stay!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Francesco, Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did enjoy your stay with us. I have shared your full rating with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Rafid, Duty Manager.

Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay at most with us . I have shared your comments with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Revanth, Duty Manager.

Thank you very much for taking the time to provide us with your valuable feedback. I can see that you did not enjoy your stay with us . I have shared your comments with the team. We hope to welcome you back in our hotel in the near future. Kindest Regards, Revanth, Duty Manager.

Dear Guest,Thank you ever so much for taking the time to post on your review - great to see you had an overall nice stay here with us!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear CH,Thank you ever so much for taking the time to post on your review - great to see you had such a lovely stay overall!The team and I hope to welcome you back when you are back in the area.Kind Regards,Riccardo Meloni

Dear Guest,Thank you for taking your precious time and providing us a positive feedback on your stay with us.Looks like you had a wonderful time with us.We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London.Thank you.Front Office team

Dear Guest,Thank you for taking your precious time and providing us a positive feedback on your stay with us.Looks like you had a wonderful time with us.We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London.Thank you.Front Office team

Dear Guest,Thank you for taking your precious time and providing us a positive feedback on your stay with us.Looks like you had a wonderful time with us .We thank you once again for choosing us and see you soon back again when ever your business or leisure brings you back to London.Thank you .Front Office team

Dear Guest,Thank you every much for taking your precious time to provide us with your feedback.We very much appreciate your positive comments for our staff . Hope to see you once again soon.Thank you for choosing us.

Dear Cesar,Thank you ever so much for taking the time to post on your review - amazing to see you had such a nice stay overall!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Amber,Thank you ever so much for taking the time to leave your review - fantastic to hear you had such a lovely stay and happy to hear the staff was so great!We can't wait to welcome you back in the future!Kind Regards,Riccardo Meloni

Dear Trevor,Thank you so much for taking the time to post on your review - great to hear you had an overall nice stay, found our rooms comfortable and the team so helpful!We look forward to welcoming you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Barth,Thank you ever so much for taking the time to leave your review - lovely to see you had such a great stay!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Leeanne,Thank you so much for taking the time to post on your review - wonderful to see you enjoyed your stay and found the location so convenient for you!The team and I hope to welcome you back when you are next in the area!Kind Regards,Riccardo Meloni

Dear Iman,Thank you ever so much for taking the time to post on your review - great to see you had an overall nice stay and found our location so convenient for you! I'm very sorry to hear about the cigarette smell and the bathroom door handle, I will address these issues with the respective team so that we can improve moving forward.Glad to hear the staff was so nice and we do hope to welcome you back in the future!Kind Regards,Riccardo Meloni

Dear Ayten,Thank you so much for taking the time to leave your review - nice to see you had an overall great stay!We look forward to welcoming you back.Kind Regards,Riccardo Meloni

Dear Jasmin,Thank you ever so much for taking the time to post on your review - fantastic to see you had such a great stay!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Melissa,Thank you so much for taking the time to leave your review - great to see you had an overall lovely stay with us!The team and I hope to welcome you back in the future.Kind Regards,Riccardo Meloni

Dear Ying, Thank you for taking the time to provide us with your valuable feedback. We are very sorry that we did not meet your expectations, and we apologise about any inconvenience cause during your stay. I have shared your comments with the relevant departments. We hope that you consider staying with us again in the future so we can restore your faith in us. Kind Regards Rafid

Dear Guest ,We sincerely apologize for the inconvenience caused to you during your stay with us.Providing the best possible customer service has always been our No. 1 priority.We have forwarded your concern to our hotel leadership team to ensure guidelines have been in place to avoid such inconveniences to our Guests,Thank you for choosing us.Front Office team

Dear William,Thank you so much for taking the time to post on your review - it's always fantastic to see such high marks!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Alexander,Thank you ever so much for taking the time to leave your review - fantastic to see such high marks!The team and I hope to welcome you back when you are next in the area.Kind Regards,Riccardo Meloni

Dear Natalie,Thank you ever so much for taking the time to leave your review - wonderful to see you had a great stay with us!We look forward to welcoming you back.Kind Regards,Riccardo Meloni