Dear Andrew,Thank you very much for taking the time to share with us the details about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. Once again, please accept my apologies for giving you a negative first impression during your stay with us. We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind RegardsRollyn FernandesGuest Relations Manager

Good Evening,I would like to thank you for taking the time to share with us your experience about your recent stay. We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind regards, Stefania Alexandrescu Guest Relations Manager

Good Evening, Thank you for leaving us a wonderful review. We thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments. We are very glad to hear you had an amazing stay.We are very sorry to hear that you were unhappy with the unserviced room. We appreciate your feedback and are grateful that you have brought this to our attention. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards, Stefania Alexandrescu Guest Relations Manager

Good Evening, I would like to thank you for taking the time to share with us your experience about your recent stay. We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind regards, Stefania Alexandrescu Guest Relations Manager

Good Afternoon, Thank you for taking the time to share with us your experience about your recent stay.Please accept our most sincere apology for the discomfort you might have experienced due to the raised issue. We pride ourselves on the great quality of our product, and it is always our goal to consistently provide the highest quality in both product and service and I deeply apologize that we did not meet that goal on this occasion. Your feedback has been forwarded to the relevant managers to conduct an investigation and assess any changes or further training required to ensure there is no repeat.It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind regards, Stefania AlexandrescuGuest Relations Manager

Dear Edward,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Good Evening, Thank you for leaving us a wonderful review. We thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments. We are very glad the location was so convenient for you. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards, Stefania Alexandrescu Guest Relations Manager

Dear Sonesinh,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Good evening, I would like to thank you for taking the time to share with us your experience about your recent stay. We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind regards, Stefania Alexandrescu Guest Relations Manager

Good evening,Thank you for taking the time to share your experience about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future. Kind regards, Stefania Alexandrescu Guest Relations Manager

Dear Rory,Thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are glad that you enjoyed your stay, we will still thrive to keep improving our product and service to the highest standard. Please feel free to share with us any comments or how we could have exceeded your expectations during your stay. It was an absolute pleasure having you stay with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Jacqueline,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Good afternoon,We are glad that you enjoyed your stay, we will still thrive to keep improving our product and service to the highest standard. Please feel free to share with us any comment or how we could have exceeded your expectations during your stay. It was an absolute pleasure having you stay with us and we look forward to welcome you back to our Hotel in the near future.Kind regards, Stefania Alexandrescu Guest Relations Manager

Dear Nicole,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Susan,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Anonymous,Thank you very much for taking the time to share with us the details about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. Once again, please accept my apologies for giving you a negative first impression during your stay with us. We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Cui Shan,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Eugene,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Susan,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Amanda,Thank you very much for taking the time to share with us the details about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. Once again, please accept my apologies for giving you a negative first impression during your stay with us. We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind Regards Rollyn FernandesGuest Relations Manager

Dear Anonymous,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Anonymous,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Charlotte,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Casey,Thank you for taking the time to fill out our online questionnaire and share your experience about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.We would welcome any suggestion you feel that we need to excel in exceeding your expectations.We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Janine,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Steven,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Mitzi,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Tracy,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Stephen,Thank you for taking the time to fill out our online questionnaire and share your experience about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.We would welcome any suggestion you feel that we need to excel in exceeding your expectations.We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind regardsRollyn FernandesGuest Relations Manager

Dear Gill,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind RegardsRollyn FernandesGuest Relations Manager

Dear Jermaine,Greetings from DoubleTree by Hilton – London Victoria.Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apologies if your experience this time was not up to your expectations.Your comment was shared with the relevant managers so that they can make the necessary improvements.We look forward to welcoming you back to our Hotel in the very near future.Kind Regards,Guest Relations Manager

Dear Helen,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.Kind Regards,Guest Relations ManagerDoubleTree by Hilton London - Victoria

Dear Osman,We are truly heartened to receive your generous review of DoubleTree by Hilton – London Victoria. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Dilma MeghasooriyaAssistant Front Office Manager

Dear Bill,Thank you for choosing the DoubleTree by Hilton – London Victoria and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to London. Kind Regards,Dilma MeghasooriyaAssistant Front Office Manager

Dear Peter,Greetings from DoubleTree by Hilton – London Victoria. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apologies if your experience this time was not up to your expectation. I have shared your comment with the relevant managers so that they are able to make the necessary improvements. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton – London Victoria very soon.Kind Regards,Dilma MeghasooriyaAssistant Front Office Manager

Dear richard,Thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are glad that you enjoyed your stay, we will still thrive to keep improving our product and service to the highest standard. Please feel free to share with us any comments or how we could have exceeded your expectations during your stay. It was an absolute pleasure having you stay with us and we look forward to welcoming you back to our Hotel in the near future.Kind regardsRollyn FernandesGuest Relations Manager

Dear AlbetinaWe are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,DoubleTree by Hilton London - Victoria

Good Morning, Thank you for leaving us a wonderful review. We thank you for taking the time to share following your recent trip. It is satisfying for the entire team to read your positive review. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Dear Ian,Thank you for taking the time to fill out our online questionnaire and share your experience about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.We would welcome any suggestion you feel that we need to excel in exceeding your expectations.We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind regardsRollyn FernandesGuest Relations Manager

Dear Darren,I would like to thank you for taking the time to fill out our online questionnaire and share with us your experience about your recent stay. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. We are truly pleased that you shared your experience on Expedia so the public can have a fair view of what they will encounter when visiting us. Thank you!It was an absolute pleasure having you with us and we look forward to welcoming you back to our Hotel in the near future.Kind regardsRollyn FernandesGuest Relations Manager

Good Evening, Thank you for leaving us a review. We thank you for taking the time to share following your recent trip. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Good Evening, Thank you for leaving us a review. We thank you for taking the time to share your recent trip. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Good Evening, Thank you for leaving us a wonderful review. We thank you for taking the time to share your thoughts following your recent trip. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Good Evening, Thank you for leaving us a wonderful review. We thank you for taking the time to share your comments following your recent trip. It is satisfying for the entire team to read your positive comments. We are very glad the location was so convenient for you and you enjoyed our breakfast. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Good Evening, Thank you for leaving us a wonderful review. We thank you for taking the time to share following your recent trip.We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Good Evening, Thank you for leaving us a wonderful review. We thank you for taking the time to share your recent trip. It is satisfying for the entire team to read your positive comments. We all look forward to welcoming you back to the DoubleTree by Hilton - London Victoria when you next visit London. Kind Regards,

Thank you very much for taking the time to fill out our survey regarding your recent stay at the DoubleTree by Hilton London - Victoria. Please, accept apologies for the inconvenience and discomfort you might have experienced due to the raised issues. This is certainly not example of the facilities we aim to offer and we certainly share your disappointment. However, your comment have been passed on to our Housekeeping Manager to conduct changes. As a valued guest, we would like to restore your confidence in the hotel and have you again with us to make amends for the poor experience. We would like to offer you a complimentary upgrade to one of our superior rooms (Executive rooms or Deluxe room depending on what is available), including complimentary breakfast, on your next visit, offer valid for 12 months and subject to availability. Please contact me directly to assist you with the reservation and I will personally ensure that every detail of your stay is given our best attention.We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcome you back to our Hotel in the very near future. KJnd Regards Mary Fajemilua

Ms Elena,Thank you very much for taking the time to fill out our survey regarding your recent stay at the DoubleTree by Hilton London - Victoria. Please, accept apologies for the inconvenience and discomfort you might have experienced due to the raised issues. This is certainly not example of the facilities we aim to offer and we certainly share your disappointment. However, your comment have been passed on to our Housekeeping Manager to conduct changes. As a valued guest, we would like to restore your confidence in the hotel and have you again with us to make amends for the poor experience. We would like to offer you a complimentary upgrade to one of our superior rooms (Executive rooms or Deluxe room depending on what is available), including complimentary breakfast, on your next visit, offer valid for 12 months and subject to availability. Please contact me directly to assist you with the reservation and I will personally ensure that every detail of your stay is given our best attention.We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcome you back to our Hotel in the very near future.