표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1000개 이용 후기 중 660개" "
10 - 훌륭해요
660
평점 8 - 좋아요. 1000개 이용 후기 중 243개" "
8 - 좋아요
243
평점 6 - 괜찮아요. 1000개 이용 후기 중 57개" "
6 - 괜찮아요
57
평점 4 - 별로예요. 1000개 이용 후기 중 19개" "
4 - 별로예요
19
평점 2 - 너무 별로예요. 1000개 이용 후기 중 21개" "
2 - 너무 별로예요
21
9.4/10
청결 상태
9.4/10
직원 및 서비스
9.0/10
편의 시설/서비스
9.2/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
8/10 - 좋아요
Wayne
2024년 4월 20일
좋아요: 숙박 시설 상태 및 시설
Wayne
2024년 4월에 1박 숙박함
답변 제공: Saloni 님, 2024년 4월 21일
Dear Wayne,Thank you for taking the time to fill out a Satisfaction and Loyalty Survey regarding your stay at the Hampton Inn by Hilton London. It is comments such as yours that help us to identify areas of our hotel that are doing well, as well as areas that need improvement. We appreciate the feedback we received from you regarding your stay, and I am happy to hear that you would return to our hotel again.I look forward to seeing you again in the future. If I can assist you with any future reservations, or if you would like to provide any further feedback as to how we can make your next stay even more enjoyable than the last, please feel free to contact me via email or by phone and I will be happy to assist.SincerelySaloni KaushikFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Holly
가족 여행
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, comfy beds, clean, safe. All you need!
Holly
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 4월 5일
Dear Holly,Thank you for taking the time to share your positive feedback about your recent stay at the Hampton Inn by Hilton London.We are thrilled to hear that you found our hotel to be quiet, with comfy beds, cleanliness, and safety being up to your standards. Providing a comfortable and secure environment for our guests is a top priority for us, and we are delighted that we met your expectations in these areas.Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay whenever your travels bring you to London.Warm regards,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Keith
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Keith
2024년 3월에 2박 숙박함
답변 제공: Saloni 님, 2024년 4월 5일
Dear Keith, Thank you for taking a moment to share your experience with us. We value the feedback of our guest to provide and help us to improve the service we deliver to our guest. The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario. Saloni Front Office Supervisor Hampton Inn by Hilton
8/10 - 좋아요
Ross
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ross
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 4월 5일
Dear Ross, Thank you for taking a moment to share your experience with us. We value the feedback of our guest to provide and help us to improve the service we deliver to our guest. The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario. Saloni Front Office Supervisor Hampton Inn by Hilton
8/10 - 좋아요
Mary ann
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mary ann
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 4월 5일
Dear Mary Ann, Thank you for taking a moment to share your experience with us. We value the feedback of our guest to provide and help us to improve the service we deliver to our guest. The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario. Saloni Front Office Supervisor Hampton Inn by Hilton
8/10 - 좋아요
Sara
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was easy to get to and a great place to stay while visiting London area
Sara
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 4월 5일
Dear Sara,Thank you for your recent feedback regarding your stay at the Hampton Inn by Hilton London.We are delighted to hear that you found our hotel easy to access and a great place to stay while visiting the London area. Ensuring convenience and comfort for our guests is a priority for us, and we are pleased that we met your expectations in this regard.Your positive comments serve as motivation for our team to continue providing exceptional service to all our guests. Should your travels bring you back to the London area, we would be honored to host you once again.Warm regards,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
4/10 - 별로예요
MOHAMED
가족 여행
2024년 3월 26일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid for quality service in a hotel and felt like I was staying in a motel that was patched together with tape and glue
maybe it was being renovated but a simple sorry for the inconvenience would have been nice.
worst service I have ever had at a Hilton!!!
MOHAMED
2024년 3월에 2박 숙박함
답변 제공: Saloni 님, 2024년 3월 26일
Dear Mohamed,I'm writing to sincerely apologize for the disappointing experience you encountered during your recent stay at the Hampton Inn by Hilton London.Your feedback regarding the quality of service and the condition of our facilities is deeply concerning to us. Please know that we take your comments seriously, and we regret any inconvenience or discomfort you experienced.While we may have been undergoing renovations during your stay, this is no excuse for failing to meet your expectations. We understand the importance of acknowledging and addressing guest concerns promptly and courteously, and we apologize for falling short in this regard.Please accept our heartfelt apologies for not delivering the level of service you rightfully expected from a Hilton property. We value your feedback as it helps us identify areas for improvement, and rest assured, we are taking immediate steps to address the issues you raised.Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel and provide you with the exceptional experience you deserve.Once again, we apologize for any inconvenience caused and appreciate your understanding.Sincerely,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Kenneth
2024년 3월 24일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
Kenneth
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 3월 25일
Dear Kenneth,Thank you for taking the time to share your feedback on your recent stay at the Hampton Inn by Hilton London.We are delighted to hear that you appreciated our hotel's convenient location. Ensuring our guests have easy access to nearby attractions and amenities is a top priority for us.Your positive comments serve as encouragement for our team to continue delivering exceptional service. Should your travels bring you back to the area, we would be honored to host you once again.Warm regards,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
8/10 - 좋아요
FELICIA
아이를 동반한 가족 여행, 출장 여행
2024년 3월 24일
좋아요: 편의 시설/서비스
I liked the size of the room, having the fridge, microwave was very handy with a toddler and a playpen. I would only suggest extra blankets there was 1 but the room was still a bit cold luckily I brought some baby blankets
FELICIA
2024년 3월에 2박 숙박함
답변 제공: Saloni 님, 2024년 3월 24일
Dear Felicia,Thank you for sharing your feedback on your recent stay at the Hampton Inn by Hilton London.We are thrilled to learn that you found the size of the room convenient, and that the amenities such as the fridge and microwave were useful, especially with a toddler and a playpen. Your satisfaction is paramount to us, and we are glad that our accommodations met your needs.We have taken note of your suggestion regarding extra blankets. Please accept our apologies for any discomfort caused by the room temperature. Rest assured, we will address this matter promptly to ensure a more comfortable stay for our guests in the future.If there's anything else we can assist you with, please feel free to let us know. We appreciate your valuable feedback and hope to welcome you back for another enjoyable stay.Warm regards,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Kenneth
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
Kenneth
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 3월 24일
Dear Kenneth,Thank you for your positive feedback regarding the location of the Hampton Inn by Hilton London.We are delighted to hear that our hotel's location met your expectations and contributed to your enjoyable stay. Our team takes pride in providing convenient and accessible accommodations for our guests.Should you plan to visit the area again, we would be honored to welcome you back to our hotel.Warm regards,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Amanda
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amanda
2024년 3월에 1박 숙박함
답변 제공: Diane 님, 2024년 3월 24일
Dear Amanda,Thank you for taking the time to fill out a wonderful review regarding your stay at the Hampton Inn by Hilton London on March 14,2024. It is comments such as yours that help us to identify areas of our hotel that are doing well.We appreciate the positive feedback we received from you regarding your stay and I would be happy to hear that you would return to our hotel again.I look forward to seeing you again in the future.Sincerely DianeFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
william
연인과의 여행, 가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Room was large and comfortable.
The TV channels sucked, but this is a very small thing.
Got to see the Leaf Game so I as happy aobut that.
Will most likely be back.
william
2024년 3월에 2박 숙박함
답변 제공: Diane 님, 2024년 3월 17일
Good Day William,Thank You for taking the time to submit a wonderful review regarding your stay March 14-16 2024. As an inhouse guest I'd like to invite you to see any of our friendly staff and they will be glad to assist you as best they can.Unfortunately, we are unable to do anything about our channels, which is provided by Rogers. We have a channel list available at the front desk which you are welcome to have.I'm very glad to hear you would visit us again at the Hampton Inn by Hilton in London, Ontario. Sincerely, DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Snjezana
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Snjezana
2024년 3월에 1박 숙박함
답변 제공: Diane 님, 2024년 3월 16일
Dear Snjezana,Thank you for taking the time to fill out a wonderful review regarding your stay at the Hampton Inn by Hilton London. It is reviews such as yours that help us to identify areas of our hotel that are doing well.We appreciate the feedback we received from you regarding your stay.I look forward to seeing you again in the future in the beautiful city of London, Ontario.Sincerely Diane StyveFront Office SupervisorHampton Inn by Hilton London
6/10 - 괜찮아요
Jieyun
2024년 3월 13일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad
Jieyun
2024년 3월에 1박 숙박함
답변 제공: Saloni 님, 2024년 3월 24일
Dear Jieyun,Thank you for your feedback regarding your recent stay at the Hampton Inn by Hilton London.We are pleased to hear that your experience was satisfactory. Your feedback helps us understand our guests' needs better, and we appreciate you taking the time to share your thoughts.If you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back in the future.Best regards,Saloni KaushikFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Scott 님, Orleans
2024년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms, good breakfast
Scott
2024년 3월에 1박 숙박함
답변 제공: Diane 님, 2024년 3월 11일
Dear Scott,Thank you for taking the time to fill out a wonderful review regarding your stay at the Hampton Inn by Hilton London on March 7,2024. It is comments such as yours that help us to identify areas of our hotel that are doing well. We were very pleased to host your stay and allow us the opportunity create rewarding experiences.Please keep us in mind for your future travels in our beautiful city of London Ontario.DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Leroy
연인과의 여행
2024년 2월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the space and quality of the hot breakfast. Also liked that it was included in the cost of our stay.
Leroy
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 3월 11일
Dear Leroy,Thank you for taking the time to fill out a review regarding your stay at the Hampton Inn by Hilton London. It is comments such as yours that help us to identify areas of our hotel that are doing well. We were very pleased to host your stay on February 23, 2024, and allow us the opportunity create rewarding experiences and I will be sharing your comments with the appropriate departments.Please keep us in mind for your future travels in our beautiful city of London Ontario.DianeFront Office SupervisorHampton Inn by Hilton
8/10 - 좋아요
Janice
아이를 동반한 가족 여행
2024년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and nice towards my family and I.
Janice
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Janice,Thank you for taking the time to share your wonderful experience with us regarding your stay on February 22, 2024.The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
4/10 - 별로예요
Kristin
아이를 동반한 가족 여행
2024년 2월 23일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a massive leak in the bathroom ceiling that had clearly been there for some time and not properly fixed. We had to ask to change rooms which is a pain after unpacking with two kids. The pool are was extremely hot and hard to enjoy. My kids asked to leave because they couldn’t even breathe. Nearly all of the food was empty at breakfast. The lack of regular height tables to eat at was odd. They were mostly coffee table height. Overall, wouldn’t recommend & wouldn’t stay again.
Kristin
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Kristin,Thank you for taking the time to submit a review for your recent stay at Hampton Inn by Hilton London. My name is Diane, and I hope this email finds you well.I first want to offer my sincerest apologies for the many issues that you experienced during your visit. Rest assured, it is our goal to provide only the highest level of customer service for all our guests who choose to stay at one of our Hilton hotels, and so I certainly understand your frustration and disappointment. We have repaired two issues: the air temperature in the pool area and the water leak in the room you and your family experienced. As for the height of the tables in the lobby, this is a Hampton Inn standard as well as the regular height tables for breakfast that were occupied during your breakfast. We were very busy that morning, we would be happy to reserve a table for your next visit.We fell short of our commitment to delivering a comfortable and seamless stay, and I'm sorry your visit did not meet your standards, or ours.I hope you will reconsider staying with us to give us a chance to provide the guest experience that you deserve. Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Mark 님, Niagara Falls
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mark
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Mark,Thank you for taking the time to share your wonderful experience with us regarding your stay on February 18, 2024.The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
8/10 - 좋아요
Alex
연인과의 여행
2024년 2월 19일
No complaints
Alex
2024년 2월에 2박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear AlexThank you for taking the time to share your wonderful experience with us regarding your stay on February 17, 2024.The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
8/10 - 좋아요
Michelle
아이를 동반한 가족 여행, 가족 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds could be more comfortable, more towels in the room, pool was overcrowded, breakfast wasn’t great
Michelle
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Michelle,Thank you for taking the time to submit a review regarding your stay at the Hampton Inn by Hilton London on February 18, 2024. It is comments such as yours that help us to identify areas of our hotel that are doing well, as well as areas that need improvement. We appreciate the feedback that we received from you regarding your stay. I further noticed that you pointed out various areas where you were not as satisfied with your experience; although I sincerely wish that we could have addressed any concerns you may have had during your stay, we do take your opinion into consideration as we continue to do our best to ensure that each guest experiences a comfortable and restful visit each time, they stay with us.I do hope you will consider staying with us on your next trip through London. If I can assist you with any future reservations, or if you would like to provide any further feedback as to how we can make your next stay even more enjoyable than the last, please feel free to contact us at 519-649-6500.Sincerely,Diane StyveFront Office SupervisorHampton Inn by Hilton London
10/10 - 훌륭해요
Morag
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Family Day weekend
Morag
2024년 2월에 2박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Morag,Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.We are especially grateful for your kind words. Our team members are dedicated professionals who genuinely care about our guests, and they will be thrilled to know that their efforts made your stay even more special. We will be sure to share your compliments with them, as it serves as a great source of motivation.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Abbey
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable bed and pillows. Very clean and bright facility.
Abbey
2024년 2월에 2박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Abbey,Thank you for taking the time to share your wonderful experience with us regarding your stay on February 16, 2024.The Hampton Inn London Ontario was very pleased to host your stay and allow us the opportunity create rewarding experiences, please keep us in mind for your future travels in our beautiful city of London Ontario.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Brandee
단체 여행, 연인과의 여행
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, truly enjoyed our whole experience.
Brandee
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 24일
Dear Brandee,Thank you so much for taking the time to share your experience with us regarding your stay on February 17, 2024! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.We are especially grateful for your kind words. Our team members are dedicated professionals who genuinely care about our guests, and they will be thrilled to know that their efforts made your stay even more special. We will be sure to share your compliments with them, as it serves as a great source of motivation.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Colleen
아이를 동반한 가족 여행
2024년 2월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint was the room was too warm..even with the air conditioner set at 69 degrees
Colleen
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 18일
Dear Colleen,Thank you for taking the time to fill out a review regarding your stay at the Hampton Inn by Hilton London. It is comments such as yours that help us to identify areas of our hotel that are doing well, as well as areas that need improvement. We appreciate the feedback that we received from you regarding your stay. I further noticed that you pointed out various areas where you were not as satisfied with your experience; although I sincerely wish that we could have addressed any concerns you may have had during your stay, we do take your opinion into consideration as we continue to do our best to ensure that each guest experiences a comfortable and restful visit each time, they stay with us.We hope to have the pleasure of being your host again in the not-so-distant future. DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Lisa
가족 여행
2024년 2월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
- very clean
- nice and helpful staff
- great extras: coffee, fruit etc
- good breakfast
- very comfortable beds
Lisa
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 12일
Dear Lisa,Thank you for taking the time to do a review regarding your stay at the Hampton Inn by Hilton London on February 10, 2024. It is comments such as yours that help us to identify areas of our hotel that are doing well.We appreciate the positive feedback we received from you regarding your stay, and I am happy to hear that you would return to our hotel again.I look forward to seeing you again in the future. SincerelyDianeFront Office SupervisorHampton Inn by Hilton London Ontario
10/10 - 훌륭해요
Smita
2024년 2월 11일
Smita
2024년 2월에 1박 숙박함
답변 제공: Diane 님, 2024년 3월 24일
Dear Smita,Thank you for taking the time to fill out a wonderful review regarding your stay at the Hampton Inn by Hilton London on February 10,2024. It is comments such as yours that help us to identify areas of our hotel that are doing well.We appreciate the positive feedback we received from you regarding your stay and I would be happy to hear that you would return to our hotel again.I look forward to seeing you again in the future.Sincerely DianeFront Office SupervisorHampton Inn by Hilton London
8/10 - 좋아요
Antonella
2024년 1월 31일
Antonella
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 3월 24일
Dear Antonella,Thank you for taking the time to fill out a wonderful review regarding your stay at the Hampton Inn by Hilton London on January 25,2024. It is comments such as yours that help us to identify areas of our hotel that are doing well.We appreciate the positive feedback we received from you regarding your stay and I would be happy to hear that you would return to our hotel again.I look forward to seeing you again in the future.Sincerely DianeFront Office SupervisorHampton Inn by Hilton London
8/10 - 좋아요
Brenda
2024년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brenda
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear Brenda,Thank you for taking the time to do a review regarding your stay at the Hampton Inn by Hilton London on January 27, 2024. It is reviews such as yours that help us to identify areas of our hotel that are doing well.We appreciate the positive feedback we received from you regarding your stay and I am happy to hear that you would return to our hotel again.I look forward to seeing you again in the future. SincerelyDianeFront Office SupervisorHampton Inn by Hilton London Ontario
10/10 - 훌륭해요
Tania
가족 여행
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tania
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear TaniaThank you so much for taking the time to share your experience with us! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.Our team members are dedicated professionals who genuinely care about our guests, and they will be thrilled to know that their efforts made your stay even more special. We will be sure to share your compliments with them, as it serves as a great source of motivation.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
8/10 - 좋아요
Paul
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paul
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear Paul,Thank you for taking the time to do a review regarding your stay at the Hampton Inn by Hilton London on January 20, 2024. It is reviews such as yours that help us to identify areas of our hotel that are doing well, as well as areas that need improvement. We appreciate the positive feedback we received from you regarding your stay and I am happy to hear that you would return to our hotel again.I look forward to seeing you again in the future. SincerelyDianeFront Office SupervisorHampton Inn by Hilton London Ontario
10/10 - 훌륭해요
Ismail
아이를 동반한 가족 여행
2024년 1월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ismail
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear Ismail, Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.Our team members are dedicated professionals who genuinely care about our guests, and they will be thrilled to know that their efforts made your stay even more special. We will be sure to share your compliments with them, as it serves as a great source of motivation.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Neil John
2024년 1월 9일
Neil John
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear Neil John, Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.Our team members are dedicated professionals who genuinely care about our guests, and they will be thrilled to know that their efforts made your stay even more special. We will be sure to share your compliments with them, as it serves as a great source of motivation.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.DianeFront Office SupervisorHampton Inn by Hilton
2/10 - 너무 별로예요
Bin
2024년 1월 8일
별로예요: 편의 시설/서비스
Bin
2024년 1월에 1박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 9일
Hi Bin. We are terribly sorry that your stay was not up to Hilton standards. I would love if you could reach out to the hotel directly and speak with myself so that we can insure a more comfortable stay for all our guests in the future
8/10 - 좋아요
Jorden
2024년 1월 7일
Jorden
2024년 1월에 2박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear Jorden,Thank you for taking the time to do a review regarding your stay at the Hampton Inn by Hilton London on January 5, 2024. It is comments such as yours that help us to identify areas of our hotel that are doing well, as well as areas that need improvement. We appreciate the positive feedback we received from you regarding your stay and I am happy to hear that you would return to our hotel again.I look forward to seeing you again in the future. SincerelyDianeFront Office SupervisorHampton Inn by Hilton London Ontario
8/10 - 좋아요
Caroline
가족 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Caroline
2024년 1월에 1박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 9일
Hi Caroline.Thank you for the 4 star review! We are glad you enjoyed your stay and lookg forward to seeing you again
2/10 - 너무 별로예요
Gabriela
가족 여행
2024년 1월 4일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
Hotel.com did not mention that pet fee is $75.00 almost half of the cost of the room.
Gabriela
2023년 12월에 2박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 9일
Hi Gabriela.Thank you for your feedback. I am sorry if you missed the pet fee on the webpage however it is mentioned. I do apologize for any confusion.
8/10 - 좋아요
Caleb
연인과의 여행
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and spacious. Good morning breakfast provided and the staff was excellent and very accommodating
Caleb
2024년 1월에 2박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 9일
Hi Caleb.Thanks for the 4/5 star rating! We are glad you enjoyed your stay and look forward to seeing you again. If you would like to leave any comments on how we can make your next say 5 stars we would love the feedback.
10/10 - 훌륭해요
Frank
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
Frank
2023년 12월에 2박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 9일
Hi Frank.Thanks for the 5 star review!!! We look forward to seeing you again!
10/10 - 훌륭해요
Kristina
아이를 동반한 가족 여행
2024년 1월 3일
좋아요: 편의 시설/서비스
Very impressed. Will be back!
Kristina
2024년 1월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear ,Thank you for taking the time to do a review regarding your stay at the Hampton Inn by Hilton London on January 2, 2024. It is comments such as yours that help us to identify areas of our hotel that are doing well.We appreciate the positive feedback we received from you regarding your stay and I am happy to hear that you would return to our hotel again.I look forward to seeing you again in the future. SincerelyDianeFront Office SupervisorHampton Inn by Hilton London Ontario
10/10 - 훌륭해요
Jessica
가족 여행
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool, quick service, location to the 401 & buffet breakfast. The price was excellent for the hotel experience.
Jessica
2024년 1월에 1박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 6일
Hi Jessica. Thank you for choosing The Hampton Inn as your choice of accommodations while visiting London. We are so glad you enjoyed your stay and looking forward to seeing you again!
10/10 - 훌륭해요
Kirk
2024년 1월 1일
Kirk
2023년 12월에 1박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 6일
Thank you Kirk for the 5 star review! We hope to see you again.
10/10 - 훌륭해요
Marje
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marje
2023년 12월에 1박 숙박함
답변 제공: Kara Barbosa - General Manager 님, 2024년 1월 6일
Good evening, Marje.Thank you for the 5 star review! We are glad you enjoyed your time here and hope to see you in the near future.
10/10 - 훌륭해요
Lisa-Marie
2023년 12월 30일
Lisa-Marie
2023년 12월에 1박 숙박함
답변 제공: Diane 님, 2024년 2월 3일
Dear Lisa-Marie, Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.Our team members are dedicated professionals who genuinely care about our guests, and they will be thrilled to know that their efforts made your stay even more special. We will be sure to share your compliments with them, as it serves as a great source of motivation.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Kent 님, Midland
연인과의 여행
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sfaff were friendly and polite.
Kent
2023년 12월에 2박 숙박함
답변 제공: Diane 님, 2024년 1월 1일
Dear Kent,Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to receive your perfect score review and are overjoyed that your stay exceeded your expectations.We are especially grateful for your kind words about our staff. Our team members are dedicated professionals who genuinely care about our guests.It was an absolute pleasure having you as our guest, and we cannot wait to welcome you back for another extraordinary experience.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
6/10 - 괜찮아요
Steven
가족 여행
2023년 12월 28일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cold pool
Pool heater was broken l, so pool was freezing. Tv kept freezing
Steven
2023년 12월에 1박 숙박함
답변 제공: Diane 님, 2024년 1월 1일
Dear Steven,Thank You for taking the time to submit a review regarding your stay on December 27-28, 2023. I apologize for the experience you had with our pool in the hotel. We are aware of the cooler temperature and are currently awaiting parts so we can make the necessary repairs. In order to keep the temperatures up we add very hot water on a regular basis.We appreciate your business, so your feedback is taken into serious consideration for your future stays. Please feel free to inquire regarding repairs to the pool the next time you are visiting London, Ontario. I would hope to see you in the not-so-distant future again.Sincerely,DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Dennis
2023년 12월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was our best hotel experience ever.
First time at the Hampton Inn. Pleasantly surprised at the all facets of the hotel. From front desk staff to service staff all were very helpful,friendly and attentive. This was not the case at a competitive hotel. We will continue to book every time we visit London.
Dennis
2023년 12월에 2박 숙박함
답변 제공: Diane 님, 2024년 1월 1일
Dear Dennis,Thank you for taking the time to submit a perfect score review regarding your stay December 24-26, 2023. We appreciate your positive feedback. I am glad to hear you had a great experience here at Hampton Inn by Hilton. Our staff are professionals whose effort has been recognized by you.Hope to see you in the not-so-distant future.DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Alistair
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt the
bedroom was on the cool side and I could not find a thermostat to alter the temperature.
Alistair
2023년 12월에 1박 숙박함
답변 제공: Diane 님, 2023년 12월 27일
Dear Alistair,Thank You for taking the time to fill out a great review regarding your stay here at Hampton Inn by Hilton.I apologize for the difficulty you had with locating our thermostats. They are located on the wall just around the corner from the washroom door as opposed to being on the unit itself. Our staff are always ready to assist our guests for any requests that make their stay more comfortable and more enjoyable.I hope to see you again the next time you visit London, Ontario.DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
Mark
2023년 12월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again, no question
All around a very nice, modern and well-run hotel.
Mark
2023년 12월에 1박 숙박함
답변 제공: Diane 님, 2023년 12월 27일
Dear Mark,Thank you for taking the time to fill out this review of our hotel and your great experience.We appreciate your business and mentioning the areas we take pride in here at Hampton Inn by Hilton.I hope to see you again the next time you visit London Ontario. DianeFront Office SupervisorHampton Inn by Hilton
10/10 - 훌륭해요
John
2023년 12월 24일
John
2023년 12월에 1박 숙박함
답변 제공: Diane 님, 2023년 12월 27일
Dear John,Thank You for taking the time to fill out a perfect score review!We appreciate the positive feedback and are glad to hear you enjoyed your stay here at Hampton Inn by Hilton.Hope to see you again the next time you visit London, Ontario.DianeFront Office SupervisorHampton Inn by Hilton