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밀레니엄 글로스터 호텔 런던 켄싱턴 여행 후기

4 out of 5
밀레니엄 글로스터 호텔 런던 켄싱턴
4-18 Harrington Gardens, London, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1610개 이용 후기 중 661개" "
평점 8 - 좋아요. 1610개 이용 후기 중 479개" "
평점 6 - 괜찮아요. 1610개 이용 후기 중 238개" "
평점 4 - 별로예요. 1610개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 1610개 이용 후기 중 110개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Chelsea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Joseph

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The room they put us in way extremely loud. We could hear everyone in the hallways at all times. The room was nice, but No amenities, had to go downstairs to get a pen and paper. Consiere services was awesome, Front desk was not welcoming at all, came across as if they did not want a person there or want to give time of day.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very nice
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room very clean and quiet, great location, but most importantly, caring helpful staff.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Gregg 님, Long Beach

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location , large rooms , friendly helpful staff ! It was a great stay !
2024년 5월에 3박 숙박함

8/10 - 좋아요

Adam 님, Boca raton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great as layover , right next to Piccadilly line. Reasonable room service cost , great food . Kings sized comfortable bed
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great the only thing is the door handle for my bathroom broke off after gently pulling it when I first got in the room. But it was a tiny inconvenience that didn't impact my overall stay.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location
2024년 5월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Marg

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The washroom/ room was so old. The lobby was nice but not a 4 star I my opinion
2024년 5월에 2박 숙박함

4/10 - 별로예요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had a connecting room and there was almost no sound insulation from my neighbours.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Kwok Wai Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Service is good though we had a dripping with the air con, technical staff got it fixed efficiently. Despite being upgraded to VIP level but apart fr a larger room no other perks. Overall satisfactory
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, average hotel.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Aleksandras

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel great area had brilliant stay!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Massimiliano 님, Torino

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo hotel. Una scelta sicura
2024년 5월에 1박 숙박함

8/10 - 좋아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location
2024년 5월에 3박 숙박함

8/10 - 좋아요

Ruben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location but the bath is a little mouldy and shower need to be fix because you make a lot mess and dangerous
2024년 5월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Ruben,Thank you for your feedback. We're glad you enjoyed our location, but we're sorry to hear about the issues with the bath and shower. We take your concerns seriously and will address these safety and cleanliness problems promptly. We hope to welcome you back for a better experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value 4 star hotel. You won’t find anywhere better than this for the price.
2024년 5월에 2박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Adrian,Thank you for your positive feedback. We're delighted to hear that you found great value in our 4-star hotel. We look forward to welcoming you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Walker

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Tube stop 50 yards away. Would stay again for sure. Only knock is that some of the restaurants right outside are fast food chain restaurants like Burger King and Kentucky Fried Chicken. Wish it was a little less "touristy". But the stay was great. Good bed. No issues. Convenient location. Front desk staff very nice.
2024년 5월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Walker,Thank you for your feedback. We're glad you enjoyed your stay and found our hotel convenient, with friendly staff and comfortable beds. We understand your comment about the nearby restaurants and will take it into consideration. We look forward to welcoming you back for another great stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Moira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Moira,Thank you for your feedback. We appreciate your feedback and are glad you had a positive experience. We look forward to welcoming you back to the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 - 별로예요

James

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The hotel is nicely located right next to Gloucester Road tube station. Although I had a first floor room facing the main road, it was quiet and clean. The most disappointing element of the stay was having very expensive cologne stolen from the room by housekeeping. I had checked out early morning and after realising I left my cologne, I phoned reception immediately and asked them to check the room and secure the cologne. This was still early in the morning before the 11am checkout time. They assured me that they would check and phone me back. Of course, they made no such checks, never phoned me back, and although I rang another 4 times during the morning and afternoon, still they never anything. When I sent my son around to the hotel the next day, the cologne had been taken by house keeping and they told him that it was never there. Very disappointing that they could have acted, but choose not to and then allowed the cologne to be taken. Yes, my fault for leaving it in the first place, but inexcusable for them to completely ignore me after that even though I rang them on numerous occasions.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel & has great amenities. Events take place at this hotel so be aware of slamming doors and noise at night. The Gloucester tube station was closed, which it is across the street. So be prepared to haul your luggage a few long blocks from the other tube stations. Overall my stay at this hotel was pleasant.
2024년 5월에 2박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Liz,Thank you for your feedback. We're glad to hear you enjoyed our amenities and had a pleasant stay. We apologize for any inconvenience caused by the noise and the closure of the Gloucester tube station. We appreciate your understanding and look forward to welcoming you back for an even better experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Paul 님, Odsey

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Paul,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

RYOTA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ヒースローから一本で行きやすい。 シティにも行きやすい
2024년 4월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Ryota,Thank you for your feedback. We're glad you found the Millennium Gloucester Hotel easy to reach from Heathrow and convenient for traveling to the city. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Pieter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
uitstekend hotel zeer gunstig gelegen
2024년 4월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Pieter,Thank you for your positive feedback. We're delighted to hear that you found the Millennium Gloucester Hotel excellent and conveniently located. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

HISAKI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Hisaki,Thank you for your perfect rating! We're delighted that you had a wonderful stay at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 - 별로예요

Deborah

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mohamad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best of the best. Highly recommend
2024년 4월에 4박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Mohamad,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Dr Graeme

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good central location
2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Graeme,Thank you for your feedback. We're glad you enjoyed our central location. We hope to welcome you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable, reall good location, friendly staff
2024년 4월에 2박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Martin,Thank you for your feedback. We're delighted to hear you had a comfortable stay and enjoyed our location and friendly staff. We look forward to welcoming you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay. Friendly staff, large and clean room, convenient location.
2024년 4월에 4박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Holly,Thank you for your wonderful feedback! We're delighted that you enjoyed your stay at the Millennium Gloucester Hotel and found our staff friendly, rooms spacious and clean, and our location convenient. We look forward to welcoming you back soon!Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Viola

2024년 4월에 2박 숙박함

8/10 - 좋아요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Overall average experience
2024년 4월에 7박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Dennis,Thank you for your perfect rating! We're delighted that you had a wonderful stay at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
The hotel was affordable and so conveniently located next to the Gloucester Tube Station as well as restaurants and stores. The beds were comfortable, and the bathroom was much larger than what we'd experienced in other European hotels. Upon close inspection, however, the room was in need of various minor repairs, like tiles that were cracked or poorly laid in the first place. All in all, though, our stay was great.
2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Barbara,Thank you for your feedback. We're pleased that you found our hotel affordable, comfortable, and conveniently located. We appreciate your observations about the need for minor repairs, and we'll address them to ensure a better experience. Overall, we're glad you had a great stay, and we look forward to welcoming you back.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Elias

2024년 4월에 1박 숙박함

4/10 - 별로예요

Emmanuel

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Shelagh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Shelagh,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 - 별로예요

Jose

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old hotel. Room old. Bathroom difficult to access to the shower. Refrigerator empty
2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Jose,Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Your comments are noted, and we will work to address these issues. We hope to provide a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Javaid

2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Javaid,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 - 별로예요

Sarah 님, Dayton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When 3 women checked into a triple deluxe room, there was 1/2 a roll of toilet paper. We requested more and 4 rolls were brought. The next morning we went to breakfast. I asked the maître D if breakfast was included in our room and he told me to go to the front desk and ask. Rather than leave my guests in the dining room I said I will just pay for breakfast. We did, and was sat next to a decorative glass wall with liquid stains dripping down it. All three of us subsequently got a bug and needed LOTS more toilet paper. We asked for the room to be cleaned expected more toilet paper. NONE was replaced. The bathroom has peel and stick tile. We had to repeatedly press it back against the bathtub, it was repeatedly falling to the floor. I went to the lobby and requested more toilet paper, since we were all ill after eating breakfast . . . an hour later I had to call and again ask for it. Two 1/2 rolls were brough to three adult ill women. We gave up, went to Waitrose and bought toilet paper. It's not worth detailing the rest. We stayed here only because the London Bailey had no availability. If that happens again, we just won't go to London till the Bailey is available.
2024년 4월에 6박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 10일
Dear Sarah,Thank you for choosing to stay at the Millennium Gloucester Hotel.We are sorry to hear about the issues you experienced during your stay. This is not the level of service we strive to provide, and we apologize for the inconveniences you faced. We will address these matters with our team to prevent such occurrences in the future. We understand your frustration and appreciate you bringing this to our attention. We hope you'll consider giving us another chance to offer you a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 - 괜찮아요

Ruthie

2024년 4월에 2박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Ruthie,Thank you for choosing Millennium Gloucester Hotel. We appreciate your feedback and are committed to improving our services. We hope to welcome you back for a better experience at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 - 괜찮아요

Ryan 님, Houston

2024년 4월에 4박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Ryan,Thank you for choosing Millennium Gloucester Hotel. We appreciate your feedback and are committed to improving our services. We hope to welcome you back for a better experience at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Clean and functional
2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Michael,Thank you for your positive review! We're delighted to hear you enjoyed your stay and found our Hotel clean. We hope to welcome you back to the Millennium Gloucester Hotel in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Derek,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 - 좋아요

George 님, Kennesaw

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and location, but it is in need of a renovation soon. The hairdryer installed in the bathroom is out of order (we found a dryer in a drawer after we reported the failed one); the 110 volt power plug above the desk doesn’t work; the heating and cooling system wasn’t optimal for the month of April (the staff said it was too early to activate cool air, and provided us a portable unit to help cool off a too warm room).
2024년 4월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear George,Thank you for your feedback. We apologize for the inconveniences you encountered during your stay. Your comments are valuable, and we will use them to make improvements. We appreciate your patience and look forward to providing a better experience on your next visit.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Lesbia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything good.
2024년 4월에 1박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 8일
Dear Lesbia,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a 4-star n my opinion. Old carpet in room with a lot of stains, crackeded and worn sink in bathroom. A noisy fridge (could not find the electric contact) with no purpose as it was empty.
2024년 4월에 2박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Linda,Thank you for your feedback. We're sorry to hear that your stay did not meet expectations due to room condition and noise issues. We appreciate your comments and will work to address them. We hope to have the opportunity to provide a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

romualdo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in excellent location
2024년 4월에 3박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Romualdo,Thank you for your positive review! We're delighted to hear you enjoyed your stay and found our location convenient. We hope to welcome you back to the Millennium Gloucester Hotel in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your concierges were wonderful - especially Ali and Darko Cekov.
2024년 2월에 7박 숙박함
답변 제공: Chris van Dam 님, 2024년 5월 9일
Dear Paul,Thank you for your feedback. We're delighted that Ali and Darko made a positive impression during your stay. Your kind words will be shared with them. We hope to welcome you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel