2/10 - ๋๋ฌด ๋ณ๋ก์์
Daniel
์ถ์ฅ ์ฌํ
2024๋
2์ 9์ผ
๋ณ๋ก์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค, ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค, ๊ฐ์ค์ ํธ์ํจ
False advertising, daylight robbery
I donโt know where to start with this review! Iโd booked a โcomfort roomโ for a 5 day business trip to London. This room seemed good - private bathroom, separate seating area, even a โcity viewโ. Seemed good.
I had to step over a pile of black bin bags to get through the front door, which didnโt bode well. The room, at the very top of the building, had a strange musty smell. I sat down on the bed, it was very uncomfortable. Then I noticed that there was no private bathroom. It was down the corridor. I contacted the hotel manager who, to be fair, was very friendly and the communication was fine. But her suggestion was ludicrous: the bathroom was shared between only 2 rooms and she promised she wouldnโt let out the other room for the duration of my stay. Erm, ok, so a) I have to wander down a corridor in the middle of the night for my old-man-wee and b) how could I be sure that 3 days in, someone else would be on duty, and let the 2nd room to someone else. Nah.
I then noticed thereโs no separate seating area. I asked about this to be told thereโs a โcommunal seating area for all guestsโ. Sue assured me that the false information was โunintentionalโ rather than dishonest.
A minor point - unless you really crane your neck and look round a corner, the โcity viewโ is of a brick wall.
I decided not to stay. Due to so many inaccuracies she agreed to a refund. But get this - minus a ยฃ75 cleaning charge. For a room Iโd spent maybe 20 minutes in. Daylight robbery. Avoid avoid!
Daniel
2024๋
2์์ 4๋ฐ ์๋ฐํจ