프리미엄룸 | 고급 침구, 객실 내 금고, 책상, 노트북 작업 공간

라디슨 블루 본드 스트리트 호텔, 런던 여행 후기

4 out of 5
라디슨 블루 본드 스트리트 호텔, 런던
350 Oxford Street, (Entrance on Marylebone Lane), London, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 455개" "
평점 8 - 좋아요. 1003개 이용 후기 중 379개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 106개" "
평점 4 - 별로예요. 1003개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 22개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room #1
Room #2
Bathroom
Lounge #1
2023년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 3월 13일
Dear Guest,Thank you for a lovely review of our hotel!We hope to welcome you back again soon!The Reception Team

4/10 - 별로예요

meeyang

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 2월 27일
Dear MeeyangThank you for your review.Kind regardsReception Team

2/10 - 너무 별로예요

EUNJIN

2020년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은위치 가성비 좋은 호텔
위치가 너무 좋았어요. 조식도 맛있었네요. 객실은 낡은편이고 좀 작은편이지만 불편함은 없었고, 욕실은 리모델링을 했는지 깨끗했어요. 비치된 실내화는 없으니 따로 요청을 하거나 준비해가는것도 좋을듯합니다. 가성비가 좋아서 다음번에도 이용할 의사가 있습니다.
2020년 1월에 2박 숙박함
답변 제공: Reception Team 님, 2020년 1월 25일
Dear Reviewer, Thank you for choosing the Radisson Blu Edwardian Berkshire hotel. We are most delighted to hear you enjoyed your stay and the location. We look forward in seeing you again in the future. Kind regards, Reception Team

6/10 - 괜찮아요

HYUNGJI

출장 여행
별로예요: 청결 상태
2020년 1월에 3박 숙박함
답변 제공: The Reception Team 님, 2020년 1월 24일
Thank you for your review

10/10 - 훌륭해요

Yung in

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Front Office manager 님, 2019년 10월 28일
Dear Yung, Thank you for taking your time in reviewing us a review about your previous stay at the Radisson Blu Edwardian Berkshire hotel. We look forward in seeing you again. Kind regards, Laura Dias Front Office manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfact location!!
Best location in London oxford street, very near Bond street station. Staffs are friendly and rooms are clean and modern. I will definitely stay again in my next visit
2019년 8월에 2박 숙박함
답변 제공: Juan Luna 님, 2019년 9월 3일
Thank you for taking your time to leave us a review on your recent stay. I am very happy that you had a enjoyable stay with us, and we look forwards to welcome you back in the near future. Kind Regards

8/10 - 좋아요

CHOI SHIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Juan Luna 님, 2019년 5월 30일
Dear Choi Shin, Thank you for staying at the Radisson Blu Edwardian Berkshire. We are looking forward to welcome you in a very near future.

8/10 - 좋아요

kyeongmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 너무 좋았습니다 호텔컨디션도 양호합니당
2019년 3월에 3박 숙박함
답변 제공: Olivia K 님, 2019년 3월 9일
Dear kyeongmi, Thank you so much for taking the time to leave a review of your recent stay at Radisson Blu Berkshire Hotel. We hope to welcome you back to the hotel soon. Kind regards, Olivia Killoughery Guest Relations Manager

10/10 - 훌륭해요

SANG HYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super nice staffs and location
I booked twin room but when I arrived there I couldn’t get twin room because it was fully booked. However they tried so hard and changed room the next day to the twin. Staffs are super kind and nice. The location is just right shopping area which I really liked. I would definitely stay there again!
2019년 2월에 3박 숙박함
답변 제공: Olivia K 님, 2019년 3월 5일
Dear Guest, Thank you so much for taking the time to leave such a lovely review of your recent stay at Radisson Blu Berkshire Hotel. We are so pleased to see that you enjoyed your stay with us. We hope to welcome you back to the hotel soon. Kind regards, Olivia Killoughery Guest Relations Manager

10/10 - 훌륭해요

MISUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 진짜 옥스포드 스트릿 중심이고 이분 거리에 전철역있고 옆에 백화점 있고 너무 좋은 장소였습니다!!!
2018년 11월에 4박 숙박함
답변 제공: Olivia K 님, 2018년 12월 30일
Dear Misung, Thank you so much for taking the time to leave such a lovely review of your recent stay at Radisson Blu Berkshire Hotel. We hope to welcome you back to the hotel soon. Kind regards, Olivia Killoughery Guest Relations Manager

8/10 - 좋아요

Susannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 4박 숙박함
답변 제공: Olivia K 님, 2018년 10월 31일
Dear Susannah, Thank you for taking the time to write a review of your recent stay with us at Radisson Blu Berkshire Hotel. We hope to welcome you back to the hotel soon! Kind regards, Olivia Killoughery Guest Relations Manager

8/10 - 좋아요

Susannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 4박 숙박함
답변 제공: Olivia K 님, 2018년 10월 3일
Dear Susannah, Thank you for taking the time to leave such a lovely review of your stay at Radisson Blu Berkshire Hotel. We hope to welcome you back soon!

6/10 - 괜찮아요

HANKIL

위치만 좋은 호텔
트윈베드 신청했는데 올때마다 킹사이즈에 엑스트라베드를 주내요..항상 바쁜 직원들.. 이제 여기 안오려구여

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주위에제가 필요한 샤핑을 즐기기조앗습니다

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location
Perfect location for everywhere, Departments stores,Tube, Restaurants.... But staffs couldn't support my request...

6/10 - 괜찮아요

Ji Yeon 님, Seoul, Korea

Location is good.
비지니스 때문에 방문한 호텔이었는데 특별히 불편한 점은 없었으나 방이 많이 비좁았음. 그 밖에 직원들 서비스와 위치등 나머지 부분에 있어서는 괜찮았음.

10/10 - 훌륭해요

MI SOOK 님, 서울,대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔
4박동안의 숙박이 너무 쾌적하고 서비스도 최상이었다.

8/10 - 좋아요

changwook 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good for business trip, even for shoppers
good

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the Elizabeth Line, Mayfair and West End easily accessible....would definitely stay again!
2024년 4월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 19일
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

4/10 - 별로예요

Anna

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff not attentive. Half of the order for room service was not brough to me. Impossible to get through to reception by phone. The room looked filthy with very dirty windows and curtains.
2024년 4월에 2박 숙박함
답변 제공: The Reception Team 님, 2024년 4월 16일
Dear Anna,We regret to hear about your recent experience at Radisson Blu Bond Street Hotel. We understand that it fell short of your expectations, especially regarding the attentiveness of our staff and the cleanliness of your room. Please accept our sincerest apologies for any inconvenience caused. We value your feedback as it provides us with an opportunity to improve. We hope to have another chance to serve you better in the future.Best Regards,The Reception Team

10/10 - 훌륭해요

Jae Lyun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great choice.
2024년 4월에 4박 숙박함
답변 제공: Ruben Santos - Reception Manager 님, 2024년 4월 16일
Dear Jae Lyun,We're delighted to see your perfect rating and to hear that you found our hotel to be a great choice. It's always our aim to provide an enjoyable and memorable experience for our guests. We look forward to welcoming you back to the Radisson Blu Bond Street Hotel in the future.Best Regards,

10/10 - 훌륭해요

jamie

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very helpful checking in and out. Breakfast was good verity for everyone.
2024년 4월에 1박 숙박함
답변 제공: Ruben Santos - Reception Manager 님, 2024년 4월 10일
Dear Jamie,Thank you for sharing your positive experience with us. We're pleased to hear that our front desk team was able to assist you effectively and that you enjoyed the variety at breakfast. We strive to ensure each guest has a pleasant stay, and we're delighted we could meet your expectations. We look forward to welcoming you back in the future.Best Regards,The Reception Team

8/10 - 좋아요

Viktoria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I actually really love this hotel, great location for shopping and getting around London via the tube which is literally just across the street. My only feedback would be that the bed was a bit too soft and that there weren’t any nice lighting options in the room. No smaller reading lights by the bed, so either all bright or all dark.
2024년 4월에 3박 숙박함
답변 제공: Ruben Santos - Reception Manager 님, 2024년 4월 10일
Dear Viktoria,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our strategic location and the overall experience at our hotel. We do appreciate your comments about the bed and lighting, as feedback like yours helps us to continuously improve. We will certainly keep your suggestions in mind. We look forward to welcoming you back in the future. Best Regards,The Reception Team

10/10 - 훌륭해요

Desiree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great position! Great room. Delicious breakfast. Helpful staff.
2024년 3월에 2박 숙박함
답변 제공: Ruben Santos - Reception Manager 님, 2024년 4월 6일
Dear Desiree,It's wonderful to hear that you had such a positive experience during your stay with us. We're pleased that you found our location to your liking, and that our rooms and breakfast offerings met your expectations. Your words of appreciation for our staff are especially rewarding. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,The Radisson Blu Bond Street Hotel

10/10 - 훌륭해요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper ubicación
2024년 3월에 1박 숙박함
답변 제공: Naomi 님, 2024년 4월 1일
Dear Lorena,Thank you for staying with us at Radisson blu Bond street. We are glad that you find our location in the heart of London for shopping and sight seeing land marks. we hope to see you again.

10/10 - 훌륭해요

jose

2024년 3월에 5박 숙박함
답변 제공: Ruben Santos - Reception Manager 님, 2024년 4월 16일
Dear Mr. Jose,Thank you for giving us a perfect rating on Expedia. We are pleased to hear that you had an enjoyable stay at our hotel. Your satisfaction is a great source of motivation for our team. We look forward to welcoming you back in the near future.Best Regards,

8/10 - 좋아요

Mya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: ss 님, 2024년 3월 26일
Dear Mya,Thankyou for staying with us. It is our pleasure that you have enjoyed your stay and we strive to achieve the same objectives.We hope to welcome you again.Kind regards,The reception team

8/10 - 좋아요

Aldina

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotellet generelt er fint. Dog er personalet ikke særlig ‘customer friendly’, og morgenmaden levede slet ikke op til forventningerne. Vores værelse var super og beliggenheden var rigtig god - dog en del larm fra gaden.
2024년 3월에 2박 숙박함
답변 제공: The reception team 님, 2024년 3월 17일
Dear Aldina,We sincerely appreciate your review. It is delightful to hear that you found our hotel's location favourable and our rooms comfortable. However, we are disheartened to learn about your less than perfect experience with our staff and breakfast. As a hotel, we always strive to create a welcoming atmosphere for our guests, and it sounds like we fell short on this occasion. We are deeply sorry for any inconvenience caused and please rest assured that we hold your experience in high regard.Once again, we appreciate your feedback as it helps us improve. We look forward to welcoming you again in the future and hope to exceed your expectations on your next stay.Best Regards,The Reception Team

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean , friendly , and very central. Will stay again
2024년 3월에 1박 숙박함
답변 제공: The Reception Team 님, 2024년 3월 9일
Dear Jennifer,We are thrilled to hear that you found our hotel to be clean and our team friendly during your stay. It is our constant endeavour to ensure our guests have an enjoyable and comfortable visit. Your acknowledgment of the central location of our hotel is greatly appreciated. It is indeed one of our prime attributes. Being nestled just off Bond Street, we are fortunate to be in the heart of London's shopping district. With Soho, Mayfair, and the West End within walking distance, it offers our guests the convenience to explore these vibrant neighborhoods at their leisure.It is particularly pleasing to note that you are planning to stay with us again. We are looking forward to welcoming you back and striving to make your future stays even more enjoyable.Best Regards,The Reception Team

6/10 - 괜찮아요

Amanda

출장 여행
2024년 2월에 1박 숙박함
답변 제공: Naomi 님, 2024년 3월 6일
Dear Amanda,We regret to learn that your experience at our hotel did not meet your expectations. It appears that we were not able to deliver the high standards of service that we strive to provide our guests, and for that, we sincerely apologize.Your rating is highly important to us as it supports our commitment to continuous improvement. We believe in the power of hospitality and the importance of providing each guest with a memorable stay. Unfortunately, it seems that we fell short of this during your visit.We hope that in the future, you would consider giving us another opportunity to provide the service and experience that we are known for. Our team is dedicated to ensuring that every guest has a pleasant stay and we would love the chance to demonstrate that to you.Best regardsNaomi

8/10 - 좋아요

Silje Almås

2024년 2월에 2박 숙박함
답변 제공: The Reception Team 님, 2024년 3월 24일
Dear Almas,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations.Warm regards,The Reception Team

10/10 - 훌륭해요

Octo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room in the hotel was very nice, wasnt expecting sofa to come with it, in which was nice to relax with my partner after long day out.
2024년 2월에 1박 숙박함
답변 제공: The Reception Team 님, 2024년 3월 1일
Dear Guest,It is very pleasing to read that your stay at our hotel exceeded your expectations. We always aim to provide our guests with comfortable and well-equipped rooms, and it's wonderful to hear that the addition of the sofa in your room contributed positively to your experience. We understand that after a long day out, having a space to relax and unwind is crucial. It's great to learn that you and your partner were able to use the space to its full potential. Our team takes great pride in setting up our rooms to provide a home-away-from-home feel for our guests.Thank you for choosing our hotel and for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.Best Regards,The Reception Team

6/10 - 괜찮아요

Yutaka

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff and all services are great. However, the facility is not modern and room is small compared to other Radisson Blu. Because I supposed other Radisson Blu hotels’ luxury image, I didn’t have a good first impression when I arrived. However, location and staff quality are very fine.
2024년 2월에 2박 숙박함
답변 제공: Bond street 님, 2024년 2월 29일
Dear Guest,We are delighted to hear that you found our services and staff to be of high quality, aligning with our ongoing dedication to cater to the needs of our esteemed guests. Your satisfaction with our strategic location is also appreciated.We understand that you had certain expectations of the room size and modernity, being familiar with the Radisson Blu brand. While our hotel may reflect a more traditional charm rather than contemporary appeal, we hope that our unique charm adds to the distinctiveness of your stay.We sincerely hope that despite your initial impression, you were able to have a pleasant stay with us. Our primary goal is to provide a comfortable and memorable experience for our guests.Thank you once again for sharing your valuable feedback.Best Regards,The Reception Team

8/10 - 좋아요

Arild Heimli

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: The Reception Team 님, 2024년 3월 23일
Dear Arild Heimli,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, staff, and breakfast!
2024년 2월에 1박 숙박함
답변 제공: RS 님, 2024년 2월 25일
Dear Tracy,Thank you so much for your 5 out of 5 score, its heartwarming to see that you had such an amazing stay with us. Thank you for your feedback and we hope to welcome you again on a near future.Best regards,Ruben SantosReception Manager

10/10 - 훌륭해요

Anastasia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: The Reception Team 님, 2024년 3월 23일
Dear Anastasia,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team

10/10 - 훌륭해요

Ulas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and location
2024년 2월에 1박 숙박함
답변 제공: Radisson Blu Edwardian Bond st 님, 2024년 2월 17일
Dear Ulas,We are indeed elated to hear that your stay at our hotel was an amazing experience. It's particularly delightful to know that you found our rooms to be excellent and the location, convenient.Once again, we appreciate your positive feedback and look forward to welcoming you back at our hotel in the near future.Best Regards,The Reception Team

6/10 - 괜찮아요

Eleanor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel. Room was small.
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Bond Street Hotel 님, 2024년 1월 30일
Dear Eleanor,We're delighted to hear that you found our hotel lovely. It's our aim to provide an environment that is comfortable and pleasing, so we're glad to know you enjoyed your stay with us.As for the size of the room, we understand that comfort can often be associated with spaciousness. We offer a variety of room sizes to cater to the different needs of our guests. Some guests prefer cozy rooms while others prefer more spacious accommodations. Your feedback is valuable to us and we will take note of it for future reference.We hope to welcome you back soon and perhaps introduce you to one of our larger rooms. We are confident that a larger room may enhance your next stay with us.Best Regards,The Reception Team

10/10 - 훌륭해요

NOBUO 님, Fujiidera

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: The bond street hotel 님, 2024년 1월 24일
Dear Nobuo,We are delighted to read your succinct yet positive comment. It's wonderful to know that you had a good stay with us. We are always eager to welcome you back for another enjoyable stay. Please do not hesitate to get in touch with us for any future reservations.Best Regards,The Reception Team

10/10 - 훌륭해요

INDERJIT 님, port washington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eve
2024년 1월에 3박 숙박함
답변 제공: The bond street hotel 님, 2024년 1월 23일
Dear Inderjit,We are thrilled to learn that your experience with us was good . It is our constant endeavor to deliver excellent services to all our guests and to ensure they have a memorable stay.Your positive feedback serves as a great source of motivation for our team. It is feedback like yours that inspires us to strive for more and enhance the overall guest experience. We would love to welcome you back for another wonderful experience at our hotel. Best Regards,The Reception Team

10/10 - 훌륭해요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay in London
This is definitely the best stay i have had in London, great location, staff amazing, room excellent, food fantastic, great price, could not fault anything, thanks
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Bond Street Hotel 님, 2024년 1월 12일
Dear Guest,Your kind words truly brighten our day! It is a pleasure to hear that your stay with us was the best you've had in London. Our team strives to offer the finest service, and your positive remarks about our staff are greatly appreciated.We're also thrilled to learn that you found the room to your liking and savored our culinary offerings. Our team takes pride in providing an exceptional experience at a great value, so your feedback is a wonderful affirmation of their efforts.Once again, thank you for taking a moment to share your experience. We look forward to welcoming you back for another excellent stay in the heart of London's shopping district.Best Regards,The Reception Team

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Bond Street Hotel 님, 2024년 1월 12일
Dear Tim,Thankyou for staying with us and we are happy to hear that you had a fantastic stay. We are hoping to see you soon in the near future.Kind regards,The reception team

8/10 - 좋아요

Annette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: The reception team 님, 2024년 2월 9일
Dear Annette,Thankyou for sharing some positive reviews on your stay recently at the Radisson Blu Edwardian Bond street hotel.Looking forward to welcome you again.

4/10 - 별로예요

Dayle

연인과의 여행
Nothing unique
2023년 12월에 3박 숙박함
답변 제공: The Reception Team 님, 2024년 1월 2일
Dear Dayle,Our apologies that the hotel was not up to your expectations and you found there to be nothing unique. We hope you would consider choosing us again so that we can make up for this!The Reception Team

8/10 - 좋아요

Karla 님, Northridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location especially for viewing the Christmas lights and shopping. Bond Street underground is right next door which is very convenient and easy to get around. Staff was friendly and helpful. Unfortunately the mattress in room 515 needed to be replaced as there is a large trench from the usage on one side of fhe bed.
2023년 12월에 1박 숙박함
답변 제공: the reception team 님, 2023년 12월 29일
Dear Guest,We are pleased to hear that you found our hotel's location to be ideal, particularly during the festive season. Our proximity to the Bond Street underground station truly does make it easy for our guests to explore London to their fullest, whether it's the shopping district, Soho, Mayfair, or the West End. We are also glad to hear that our staff left a positive impression on you with their friendliness and helpfulness.We regret, however, to hear about the discomfort you experienced with the mattress in room 515. We understand that a good night's sleep is crucial to our guests' overall experience and we apologize for any inconvenience caused.We hope that despite this setback, you were able to enjoy the many attractions within walking distance from our hotel, from Mayfair’s art galleries to Regent’s Park. We also trust that you found the Elizabeth Line and Central Line at Bond Street station useful for quick transport links out of and across the city.We always strive to provide the best possible experience for our guests and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future.Best Regards,The Reception Team

8/10 - 좋아요

Leiah

2023년 12월에 3박 숙박함
답변 제공: the reception team 님, 2023년 12월 29일
Dear valued guest, Your review has been received and we are delighted that you took the time to share your experience with us. We understand that a memorable stay in London is not just about the room you stay in, but also about the vicinity of the hotel to local attractions. It's wonderful to know that our location, just a 20-minute walk from the iconic West End theatres, added to the convenience of your stay. We always strive to provide our guests with a great start to their day. Our breakfast offerings, from fresh fruits and superfoods to hearty cooked options and delicious pastries, are designed with this purpose in mind and we are glad you appreciated them. For a relaxing end to your day, our Bond St. Lounge Bar offers a serene atmosphere along with Italian-style light bites and a variety of drinks. We understand how important it is to unwind after a long day of sightseeing or business meetings. No stay at our hotel would be complete without experiencing our unique take on the traditional British afternoon tea, served at the Bond St. Tea Rooms. We hope you enjoyed our selection of scones, sandwiches, cakes, and the unique addition of Italian cicchetti. We hope to see you again in the future and strive to make your next stay as enjoyable as your last. Best Regards,The Reception Team

8/10 - 좋아요

Karla Ann 님, Northridge

2023년 12월에 4박 숙박함
답변 제공: The Reception Team 님, 2023년 12월 29일
Dear Karla, Your words of appreciation have indeed brightened our day. It is truly rewarding to know that you had an enjoyable stay and found every aspect of our hotel to your liking. Our goal has always been to provide our guests with an exceptional experience, from our well-appointed rooms to our exemplary service. We're glad that we were able to exceed your expectations and that you found our hotel remarkable. Should your travels bring you back, we look forward to welcoming you once again, and strive to make your future visits just as memorable, if not more.Best Regards, The Reception Team

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location, average experience
Hotel is brilliantly located and convenient for Mayfair and Oxford Street. Service was indifferent. Biggest issue was the room - which was very clean, ample size and plenty of hanger space. My issue was A/C didn't work and was pushing out 25.5 degrees, so didn't sleep. Kettle also didn't work.
2023년 12월에 1박 숙박함
답변 제공: The Reception Team 님, 2023년 12월 19일
Dear Guest,It's heartening to hear that you appreciated our location, nestled in the heart of London's shopping district. Our hotel indeed offers quick access to Mayfair, Oxford Street, and is conveniently close to Bond Street station. This offers our guests easy transport links across the city. Furthermore, we're delighted to know that you found your room to be clean and spacious.However, it's concerning to learn about your experiences with the room's temperature control and the kettle. We understand how such issues can affect the comfort of your stay, and we certainly strive to ensure our guests have a restful night's sleep. We sincerely apologize for the inconvenience caused and we appreciate your patience during this time.It's always our aim to deliver an exceptional experience and we're truly sorry that we fell short in this instance. Please rest assured that we take all feedback seriously and view it as an opportunity to improve our services.London's vibrant Mayfair, the West End, and Soho are just a stroll away, and the nearby art galleries and Regent’s Park offer delightful places to visit during your stay. We hope that you could explore and enjoy these attractions despite the aforementioned issues.We look forward to welcoming you back and providing you with a better experience in the future.Best Regards,The Reception Team

10/10 - 훌륭해요

Echo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: RS 님, 2023년 12월 16일
Dear Echo,We are delighted to hear that your stay with us has met your expectations and that you rated us a perfect 5 out of 5. Your positive feedback is invaluable to us and gives us the motivation to keep striving for excellence.Our location is indeed one of our strengths and we are pleased that it added value to your stay. We believe our proximity to London's iconic West End theatres is an advantage for our guests, adding a touch of culture and excitement to their visit.We are committed to providing our guests with top-notch service and a memorable experience. Your high rating is a testament to this commitment and encourages us to continue our efforts in maintaining the quality of our service.Once again, we are thankful for your positive feedback and we look forward to welcoming you back soon.Best Regards,The Reception Team