실내 수영장, 09:00 ~ 22:00 오픈, 일광욕 의자
예약 가능 여부 확인

라마다 바이 윈덤 런던 여행 후기

3 out of 5
라마다 바이 윈덤 런던
817 Exeter Rd, London, ON

이용 후기

6.8
평점 10 - 훌륭해요. 1004개 이용 후기 중 210개" "
평점 8 - 좋아요. 1004개 이용 후기 중 319개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 217개" "
평점 4 - 별로예요. 1004개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 121개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

Kim

가족 여행
Staff that we encountered were all friendly. The hotel is showing its age. Beds were comfortable
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Sherieka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Eric

2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review

2/10 - 너무 별로예요

Chelsy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived Sunday at 3:50pm and they wouldn’t allow us to check in without a physician credit card, they would not even accept one over the phone and we did not have one. They did not accept cash or debit for incidentals. In 2024, we are well into the digital age, this is ridiculous. When we got a friend to drive over and provide a credit card, we did finally check in to a disgusting room with a dirty bathroom, rusted bath, soap and scum everywhere. The beds did not look clean. We had to ask to change rooms and it was a huge hassle. We finally did to a cleaner room and had to trip over the rippled old dingy carpet in the hall to get there. The pool was full of algie - the walk way was slimy under our feet and the place looked like it was seldomly cleaned, gross windows. The water was acceptable to swim and the one amenity that my children did enjoy. When we went for dinner, which wings were advertised on a chalk board as we walked into the hotel, the kitchen was closed Sunday and Monday, no warning. Then in the morning when we went back to use the pool, they couldn’t open because no one was there for an inspection. So my children waited at the door of the pool in their swimsuits and cried when they told us it wasn’t going to open. I am beyond disappointed, a bit disgusted to be honest. I will never choose this place again.
2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review. Unfortunately we do have a very strict credit card policy to prevent credit card fraud. I am sorry you had housekeeping issues with your room but I am glad they were able to move you to a more suitable room. I am glad you and your children enjoyed our pool facilities and apologize the pool was closed on Monday morning this was a misunderstanding by our staff on the holiday. For our restaurant it is typically closed on Sunday nights as these are our regular business hours. We also close our restaurant on holidays to give our staff time with their families but we do post on the doors of the restaurant and the front desk in advance so our guests are aware. Again thank you for your review and we will be following up with the appropriate departments where we fell short.

6/10 - 괜찮아요

Paige

아이를 동반한 가족 여행
별로예요: 청결 상태
It's a place to sleep for the night while you're out and about in London.
2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review

10/10 - 훌륭해요

Kasandra

Staff nice and amazing, the pool was opened and great. May look a little rough on the outside but was very impressed with my overall experience. Would definitely come again
2024년 5월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review. We are happy you enjoyed your stay and look forward to your next visit.

6/10 - 괜찮아요

Paul

좋아요: 직원 및 서비스
My opinion
2024년 5월에 3박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review

4/10 - 별로예요

Maddy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
The room was very nice and very clean when we got there but it has some rumours associated with it which I didn't know before hand.
2024년 5월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review. I am sorry you heard rumors. I would be interested to know what these rumors are. If you have the time could you please send me an email detailing the rumors you are speaking of at gm@ramadainnlondon.com. Thank you

8/10 - 좋아요

Eric

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 21일
Thank you for your review

8/10 - 좋아요

Jatoya

좋아요: 직원 및 서비스
Rooms are a good size. Just didn’t like how the property has not been updated.
2024년 4월에 6박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 13일
Thank you for your review. We appreciate the age of the property but are working diligently on upgrading and improving the property.

8/10 - 좋아요

Danielle

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 13일
Thank you for your review

8/10 - 좋아요

Allan

2024년 5월에 1박 숙박함

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 6일
Thank you for your review

6/10 - 괜찮아요

Alex

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately the pool was closed which was a primary reason why this property was chosen. Walls are paper thin and we heard the guests in the next room listening to 70s classics (albeit excellent songs) until 2am amongst some other things we could’ve done without hearing. Property was good enough for the price but certainly could be cleaned more thoroughly. I’m the end, you get what you pay for. $90 for the night. I suppose it was decent.
2024년 5월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 6일
thank you for your review. Unfortunately the pool was closed due to an emergency mechanical issue. It has since been repaired and is up and running sorry for that.

6/10 - 괜찮아요

Chris

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dated facility, continental breakfast was no longer offered as indicated on line and a 15$ charge for breakfast
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very relaxing stay, thank you
2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 3일
We are glad you enjoyed your stay and look forward to taking care of you again in the future. Thank you for your review.

6/10 - 괜찮아요

Matt

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 3일
Thank you for your review

8/10 - 좋아요

Lucky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
👍
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 1일
Thank you for your review.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Right off the 401, which for my trip was good. Hotel is run down looking on outside. The hallways are dingy but the actual room was clean and decent. If you are willing to overlook the exterior, its a decent place
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 29일
Thank you for your review. We are in the middle of renovations and hopefully will be completed by the next time you return.

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel for the price. "Biggest cons- "Breakfast included" was advertised as "No longer available" with a note at the front desk upon arrival .... Breakfast is now a paid menu in their restaurant . Trying to get a late check-out was a circus act. Didn't bother. Even though we could have used the extra sleep because there was a teenager sports tournament in town- and our room was mixed in with theirs all around us, noise and half naked kids running up and down the halls til about midnight. Pros- Pool looked really nice. Staff were pleasant. Man working the bar was wonderful. To be honest, I'd stay again, There is enough walkable restaurants amd shopping in the area. It was clean and I got what I paid for. Can't help how other guests behave. Room was clean, beds were comfortable, fridge microwave and tv all worked without issue. Plenty of towels and amenities to get us by.
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 29일
Thank you for your review. The complementary continental breakfast was a pilot project we tried for two months to attempt to bring more value to our guests. Unfortunately we received such a large volume of complaints about it being "not good enough" that we decided to discontinue it and go back to our regular menu. Otherwise I am glad you enjoyed your stay and we look forward to having you with us again.

6/10 - 괜찮아요

Nodine 님, Cambridge

좋아요: 청결 상태, 직원 및 서비스
The hotel has seen better years. Definitely needs updating and newer beds. It was clean though and the gentleman in the lounge was very friendly. The food was okay. Only needed a place to lay our heads for the night so on that point it met our needs for the price.
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 29일
Thank you for your comments we will defiantly pass them on to our staff. Thank you for your review.

6/10 - 괜찮아요

Sanildutt

2024년 4월에 5박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 29일
Thank you for your review

2/10 - 너무 별로예요

Jerika

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I am very unhappy with our stay
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 26일
I am so sorry we didn't meet your expectation. Thank you for your review

2/10 - 너무 별로예요

Ruben

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yesterday, April 23, I arrived at the hotel and they didn't let me access because of the deposit that has to be made with the credit card but I don't handle credits and the girl in the lobby told me not to worry that she would notify the hotel when I canceled the reservation so that they can refund my money and I have not received any response from you
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 25일
Ruben thank you for reaching out. Unfortunately we do require a credit card at check-in for security deposit. Seeing as you were not able to check-in with us due to our policy I have instructed the front desk to issue a full refund to expedia being a prepaid reservation. I would simply ask you to contact expedia and request a refund. Thank you

8/10 - 좋아요

Mary Ann

연인과의 여행
Good location, convenient and comfortable
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 22일
Thank you for your review

8/10 - 좋아요

Celeste

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accomodating staff
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 22일
I am glad our staff took good care of you. Thank you for your review

8/10 - 좋아요

dean

연인과의 여행
Staff were friendly and professional. The lounge was good with quick service and good food. Only issue was that we had a room closest to the main stairs so there was a lot of traffic and was louder at times during the afternoon and early evening
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 22일
I am glad your stay was comfortable for the most part. Thank you for your review

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived at 01:00 a.m. , warm welcome at the front desk. while we were unloading our car, another car was in the parking lot. Four or five times their warning lights were on. Then the alarm of their car went on for during at least 3 minutes. A man came out of the car, then a lady with a small dog. The man left with the car, the lady and the dog were sitting on the grass. We went in. 10 minutes later I went back to my car and the lady and the dog were gone. This was very disturbing and gave the impression that the car park was not a safe place.
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 19일
Thank you for your review. We appreciate the information. We have security cameras covering the entire property and will follow up. The safety and security of our guests and staff is paramount at Ramada London.

10/10 - 훌륭해요

Ainsley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 22일
Thank you for your review

8/10 - 좋아요

Petra

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 12박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 17일
Thank you for your review. We are glad you enjoyed your stay.

6/10 - 괜찮아요

MARGARET

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태
Location was perfect for activities that were planned
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 15일
Thank you for your review. We are glad you enjoyed your stay.

4/10 - 별로예요

Steve

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Meh
2024년 4월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 15일
Thank you for your review

10/10 - 훌륭해요

Jason

2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 5월 6일
Thank you for your review

2/10 - 너무 별로예요

michael

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is an old tired hotel that should be torn down. Expedia should take it off your site . There are many new and better hotels within minutes. Spend the extra 20 bucks and stay at any of nearby properties
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 11일
Thank you for your review. I am sorry we did not meet your expectations. We like to think we give you value for your money spent. I would be shocked if you found a "new and better hotel" for 20 bucks. But I wish you luck. Thank you again for your review.

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good condition for Hotel that is 50 plus years old.
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 11일
We appreciate your kind words. Thank you for your review

8/10 - 좋아요

PAUL

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
Very old
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 11일
Thank you for your review.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 11일
Thank you for your review

4/10 - 별로예요

Shawn

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was old and outdated. Room had a musty basement smell. Had to wait about an hour to get room after the regular check in time. I would not recommend staying at this property.
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 10일
I am sorry for the challenges you experienced while staying at our hotel. I appreciate you letting us know. Thank you for your review.

8/10 - 좋아요

E Carmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Easy access from the highway.
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 10일
Thank you for your review

2/10 - 너무 별로예요

Nicole

I was even able to check in or contact customer service as they would not even except me in. I had two kids with me! No credit card for security deposit, that should probably of been mentioned. Had a very terrible experience and will never book directly with Expedia again
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 10일
I am sorry for the misunderstanding. It is our policy and is in expedia policies explaining we do require a credit card at check-in for every guest who checks in to our hotel. Thank you for your review

4/10 - 별로예요

Alyssa

2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 29일
Thank you for your review

2/10 - 너무 별로예요

Edin

2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 29일
Thank you for your review

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 10일
Thank you for your review

8/10 - 좋아요

Marko

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older facilities are priced for working people. "Worth the price of admission," so to speak. I am happy to pay 100 dollars less per night than the brand name hotel. The pool was a nice perk that the kid liked. Inconsiderate people in neighboring rooms made sleeping more challenging than it need be.
2024년 4월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 8일
Thank you for your review we appreciate your kind words. I am sorry that you had Challenges with the guests next to you.

6/10 - 괜찮아요

Marie 님, Naughton

가족 여행
좋아요: 편의 시설/서비스
Towels did not get changed Beds didn’t get made Room Phone needed repair
2024년 4월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 8일
Thank you for letting us know about your phone we will have maintenance look into it right away. Towels and beds get turndown service every three days which is our brand standard and is indicated on the mirror in the bathroom. That said if you need anything all you have to do is call the front desk and ask. Thank you for your review

8/10 - 좋아요

Parwinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 8일
Thank you for your review

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The sink in the bathroom was clogged, the pool has a scum line and is a bit cold, someone even carved their name in the line of filth lol. I really think the management should have thst taken care of....unsightly and gross. It needs to be cleaned. But, it was the cheapest rate, we stayed for 1 night. Other than that, no other complaints....
2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 4일
Thank you for your review I will have our maintenance team look into this right away.

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 4일
Thank you for your review

10/10 - 훌륭해요

Robert

2024년 4월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 22일
Thank you for your review

8/10 - 좋아요

HYDERALI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Philip LeBlanc General manager 님, 2024년 4월 2일
Thank you for your review. We are glad you enjoyed your stay.