Executive room | 저자극성 침구, 미니바, 객실 내 금고, 책상
예약 가능 여부 확인

더 퀸스 게이트 호텔 여행 후기

4 out of 5
더 퀸스 게이트 호텔
31-34 Queens Gate, London, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 513개" "
평점 8 - 좋아요. 1001개 이용 후기 중 343개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 101개" "
평점 4 - 별로예요. 1001개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 21개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

HOEUN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
노하우가 담긴 호텔이에요
겨울여행이라 걱정을 많이 했는데! 숙소 들어오는 순간 따뜻한 기운이 느껴져서 안심했어요! 큰 창도 너무 마음에 들었고, 은은한 조명과 깔끔하고 정돈된 화장실, 모든게 마음에 들었습니다. 다만 숙소와 지하철역이 거리가 조금있어, 이점만 감안하면 조용히 머물다 가기에는 좋은 호텔입니다.
2019년 11월에 3박 숙박함
답변 제공: Shane Van Sanden 님, 2019년 11월 26일
Dear Hoeun, Thank you so much for your lovely feedback which we all had been happy to read . Its nice to see that you did like our rooms and our warm energy in the hotel which is indeed nice to have during the winter over in London. I am sorry if you did feel the hotel was a bit of a walk for you which was something we do not hear much as it is only a 7 to 8 minute walk from the station. Looking forward for your next trip back. Kind Regards Shane Van Sanden Operations Manager

10/10 - 훌륭해요

Sonia 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a lovely property. It was walkable to lovely tourist areas. It had quite a British feel, and the staff service was superb. My small quibble was there were no hanging structures for garments in my room. While I appreciate I booked a small room. I find it difficult to understand how there could be nothing to hang not even a jacket. I would remove the desk and add a small bureau for hanging items.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff very good and friendly,clean comfortable room.presented with complimentary dish of fresh fruit - lovely touch.Bathroom a bit small but only slight issue.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

ronald

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anthony 님, Laveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LA 님, 2024년 3월 29일
Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.We are grateful for your generous scoring and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Wilhelmina 님, rodeo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very friendly and helpful. Nice quiet hotel with comfortable beds.
2024년 3월에 5박 숙박함
답변 제공: LA 님, 2024년 3월 16일
Dear Guest, Thank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkeirmThe Queens Gate Hotel

10/10 - 훌륭해요

Joan

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely reception and had a room upgrade Given complimentary platter of fruit Very impressed
2024년 3월에 1박 숙박함
답변 제공: LA 님, 2024년 3월 16일
Dear Guest, Thank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkeirmThe Queens Gate Hotel

10/10 - 훌륭해요

Chieh

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and professional staff!
2024년 2월에 5박 숙박함
답변 제공: LA 님, 2024년 3월 5일
Dear GuestThank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We cannot thank you enough for your kind words. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

8/10 - 좋아요

Keneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for us as we went to see a show at Royal Albert Hall. Very nice area. The hotel is clean and the staff helpful and polite. The down side was car parking. We would normally of trained to the are area but my partner had not long had a knee joint replacement so we drove down, obviously I had to park some distance away from the hotel, although I was able to drop my partner off at the hotel. The car park I used was safe but 10 to 15 minutes walk away and it cost £50 to park overnight. I realise it’s London but would help to have some sort of deal with use to a car park. We got the room at a really good price so I’m grateful for that. We both enjoyed our stay and would stay there again as well as recommend to anyone. Really nice staff.
2024년 3월에 1박 숙박함
답변 제공: LA 님, 2024년 3월 5일
Dear GuestThank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We cannot thank you enough for your kind words. The entire team is extremely overwhelmed and pleased with your comments and to know that the service and friendliness of the staff contributed to such a perfect stay. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LA 님, 2024년 3월 5일
Dear GuestThank you for taking the time to give us a lovely score.We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Sze Siu

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
一切都很滿意
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Leigh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, service, bar, food and room.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

jule

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay will very welcoming staff. Would definitely stay again. Breakfast was also amazing.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Rawdhah

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Meh
When I checked in they gave me the worse room ever next to the AC machines on the roof till I complained and they changed it the next day The Arab suddenly stopped working and they couldn’t find out the issue Also the sign was don’t disturb yet the cleaner kept knocking then entered the room Also the cleaner took my room card and didn’t return it till I reported it I asked for late check out and they refused even I was willing to the pay the fees Jerry and Stephanie were nice and friendly and that start was for them
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had two rooms and both were very clean and well maintained. The staff is friendly and helpful! We will stay here again. Recommend this hotel for families and couples! Breakfast was fantastic!!
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was quiet and comfortable We liked the Christmas decorations and the spacious lobby area.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Moe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Super accommodating. Close to places! Thank you!
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Alkis Ernestos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant, courteous and very professional staff. Christmas dinner away from home felt quite 'at home' indeed. Regards
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sophie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a good stay at this property. My partner and I were visiting a show at the royal Albert hall and the location was great for this. The room was newly renovated and very nice and clean. We also received a free room upgrade which was very appreciated. The only issue was on arrival. I struggled to understand the person on the front desk (I am English so should not be an issue in an English hotel). Then, the battery had died on the door card reader so we had to stand in the narrow hallway for 15 minutes whilst they looked for someone to fix it. Perhaps offering us to wait in the bar would have been a better option. I would have rated 4.5 stars if this were an option as the hotel itself was great, just could have done without the little hiccups on check in after a long day of travelling.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Jeanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unfortunately the hotel is undergoing renovations and even at 11.30 at night there was obviously work going on overhead of our room! Sounded like carpet laying? Guests should be warned about possible noise. Good hotel though, brilliantly located for our needs.
2023년 12월에 1박 숙박함

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was in general fine. The bathroom was cramped.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the fact that there are 3 single beds quite rare to find in a hotel. The only thing I didn’t like was the fact I had to let them take £50 off my credit card incase we had any extras? You should be charged at end not up front as I certainly would not have used £50 in extras!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for Royal Albert Hall and museums
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Francesca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Susan

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

JOHN

가족 여행
Our go to hotel in London!
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Kai

I like the location
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Nilam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was really clean throughout. Staff were very accommodating and friendly.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

SADIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would definitely stay here on my next trip to England! The staff are excellent and made us feel so welcomed.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hiroko

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasant stay
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Sarah

2023년 9월에 1박 숙박함

8/10 - 좋아요

LIUYUAN

2023년 10월에 6박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Stefan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A really good, decent hote
A really good, decent hotel. Couldn’t fault anything. Decent sized room (especially considering the area. Good service, great food (and beer!). Amazing breakfast too. You won’t go wrong booking for this hotel
2023년 11월에 2박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear GuestThank you for sharing your comments from your recent stay at the Queens Gate Hotel. We read with great pleasure that you had a comfortable stay at our hotel with decent size room, with great food and Beer. We are also very happy to read that you enjoyed our service.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Jonathon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brilliant location, clean, great staff, wonderful breakfast
2023년 10월에 1박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear GuestThank you for sharing your comments from your recent stay at the Queens Gate Hotel. We read with great pleasure that you had a comfortable stay at our hotel and that you found our location brilliant, our property clean and our breakfast wonderful.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Simon

2023년 11월에 1박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location
2023년 10월에 2박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

8/10 - 좋아요

Amanda J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No mirrors in the bedroom area
A very comfortable and spacious triple bedroom. My only criticism of the room is that there were no mirrors, apart from in the bathroom. I have verbally made this comment to the hotel reception staff.
2023년 10월에 2박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear GuestWe would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our customers, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We also appreciate your constructive comments as it help us improve. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couldn’t have asked for better.
Being a manager in a five star hotel I spend everyday looking for area which need improving, in my stay at the Queens gate hotel I found everything done well, the staff were pleasant and helpful the service was good the cleanliness was very good. At no point was there any dissatisfaction with the hotel’s service. A wonderful stay and I would and will recommend others to use this hotel when travelling to London.
2023년 10월에 2박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear Guest, Thank you for taking the time to leave such a detailed review following your recent stay at the Queens Gate Hotel. It was certainly a pleasure to read that your experience at our hotel was as wonderful as you describe and coming from someone from the same industry, it means a lot and that it confirms to us that we are doing well, thank you. Our aim has always been to provide the best possible visits to our guests, and we are especially pleased that you enjoyed our facilities and amenities. We also appreciate your feedback regarding our service and cleanliness of the hotel. WE also very much appreciate that you would recommend us to others.Thank you once again for sharing your experience with us, and we look forward to welcoming you back to the Queens Gate Hotel for another great stay.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location very comfortable with a varied range at breakfast World definitely stay here again
2023년 10월에 2박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear GuestWe would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our customers, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Sandra Maria

2023년 10월에 4박 숙박함
답변 제공: LA 님, 2023년 11월 19일
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location and hotel. Staff very helpful. Unfortunately there was building work that was about the fourth floor whichbwoje is up and limited the peace and quiet. Hopefully it will be resolved soon. Otherwise a great stay and would stay again.
2023년 10월에 1박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear GuestWe would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our customers, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. we also appreciate your constrictive feedback as it helps us to improve. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Clean room and great customer service - would definitely recommend to friends and family
2023년 10월에 1박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear GuestWe would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our customers, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

6/10 - 괜찮아요

Melissa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was very worn looking. Peeling wallpaper, chipped laminate flooring, beds creak when you sit down or roll over in the night. We had mildew in the shower, dirty doorframes, etc. The location was good but the room was not.
2023년 10월에 3박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear Guest,Thank you for taking the time to share your comments following your recent stay at the Queens Gate Hotel. We have read your comments with great interest, and we are particularly sad to read that you did not receive to the fullest the “Queens Gate” experience. We pride ourselves in ensuring that our guests’ experience is seamless, and we clearly did not achieve these standards with you. Your constructive comment has been taken into consideration and it will help us improve our standards where necessary as there is always room for improvement. We hope to have the opportunity to welcome you to the Queens Gate Hotel again. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 - 훌륭해요

Philippe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice clean hotel well located and a nice breakfast.
2023년 10월에 3박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear GuestWe would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our customers, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

2/10 - 너무 별로예요

Susan

2023년 10월에 1박 숙박함
답변 제공: LA 님, 2023년 10월 29일
Dear GuestWe would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel