숙박 시설 구내

워런 하우스 여행 후기

4 out of 5
워런 하우스
Warren Road, Kingston Upon Thames, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 527개 이용 후기 중 323개" "
평점 8 - 좋아요. 527개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 527개 이용 후기 중 43개" "
평점 4 - 별로예요. 527개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 527개 이용 후기 중 15개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

jung ho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 점: 훌륭한 주변 환경 정원, 깨끗한 침실과 욕실 그리고 친절한 크루들. 그리고 쉽게 만나기 어려운 넓은 마당의 주차장. 차로 이동하기에 유리한 히드로 공항 접근성 영국 귀족의 하루를 체험한 느낌입니다. 아쉬운 점: 상대적인 것인 데, 런던에서 비슷한 시기에 묶었던 전문 호텔 체인 브랜드인 하얏트나 힐튼에 비해서 조식의 전반적인 품질은 다소 아쉽네요.
2024년 1월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 1일
Dear Jung ho,Thank you for sharing your feedback on your recent stay at Warren House Hotel. We greatly appreciate your detailed comments and are pleased to hear that you enjoyed our beautiful surroundings, well-maintained gardens, clean bedrooms, and bathrooms, as well as the friendly service provided by our team.We're also glad to know that our convenient parking facilities made your stay more enjoyable, and we take pride in offering easy access to Heathrow Airport.We apologize for any disappointment you experienced with the breakfast quality. Your feedback regarding this aspect is valuable to us, and we will review our offerings to ensure we continue to meet the expectations of our guests. While we aim to provide a memorable experience for all our guests, we understand that preferences may vary, and we appreciate your understanding in this regard.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warm regards,Front office

8/10 - 좋아요

Heejin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Azaz 님, 2023년 12월 1일
Dear Heejin, Thank you for choosing Warren House Hotel and for taking the time to share your feedback. We are pleased to know that your stay with us was enjoyable, and we appreciate your feedback.We continually strive for excellence and are keen to learn how we might further enhance our guests' experiences. If you have any specific suggestions or comments, please feel free to share them with us.We look forward to the opportunity to welcome you back and aim for a perfect 10 on your next visit!Warm regards,Azaz Ahmed FarhazFront Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, cozy
2021년 4월에 11박 숙박함
답변 제공: Victoria 님, 2021년 10월 21일
Thank you very much for your rating. Your feedback is highly appreciated. Best Regards, Victoria

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
즐겁게 묵었습니다
2021년 4월에 3박 숙박함
답변 제공: Victoria 님, 2021년 10월 21일
Thank you very much for your rating. Your feedback is highly appreciated. Best Regards, Victoria

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빅토리아 풍의 느낌
영국을 느낄수 있는 고풍스런 느낌
2019년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good except accessibility. traffic accessiblity is poor.
2018년 11월에 2박 숙박함
답변 제공: Maria 님, 2018년 11월 17일
Dear guest, Thank you for taking the time to provide feedback, we are glad to see you enjoyed your stay at Warren House. We will definitely take note of this and improve our accessibility. We look forward to welcoming to Warren House in the future and please do not hesitate to contact us for any further assistance. Kind Regards,

2/10 - 너무 별로예요

Mohamad

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator non existent. Assistance with luggage non existent. Received a package and was never informed, had to request for it to be delivered to the room which came after 2 hours. Staff doesn’t know how to put the sofa bed back in to place. Couldn’t for the life of me understand what was good about this hotel.

10/10 - 훌륭해요

Jacob

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service-friendly staff from India or Pakistan.
2024년 5월에 4박 숙박함
답변 제공: Azaz 님, 2024년 5월 23일
Dear JacobThank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Warren House Hotel. We strive to provide an exceptional experience for all our guests, and it is rewarding to know that we succeeded during your stay. We look forward to welcoming you back in the future.Warm regards,Warren House Hotel Management

10/10 - 훌륭해요

Arthur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, safe free parking. Great staff and perfect location.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

mirza 님, Austin

좋아요: 청결 상태, 편의 시설/서비스
Efficiency cleanliness
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, friendly helpful staff and great food!!!
2024년 4월에 2박 숙박함
답변 제공: Matt 님, 2024년 5월 23일
Dear MattThank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Warren House Hotel. We strive to provide an exceptional experience for all our guests, and it is rewarding to know that we succeeded during your stay. We look forward to welcoming you back in the future.Warm regards,Warren House Hotel Management

10/10 - 훌륭해요

delphine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

8/10 - 좋아요

Ma Kristin Pearl

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Whilst the room was well equipped and cosy the bathroom recently refurbished was very cold, it could do with some sort of heat. The breakfast was a disappointment as the plates were cold and the hot trays were almost cold. You then had to order an egg separately and it was served on a cold plate. Not appealing in one bit. Other than that a nice stay
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Graeme

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay at Warren House a few times a year and it doesn't disappoint. If however you would like a quiet room do not take room 8 as being on the main landing you hear all guests walking past and the self playing piano downstairs in full effect, quite distracting.
2024년 4월에 1박 숙박함
답변 제공: Arshad 님, 2024년 5월 20일
Dear Graeme,Thank you for your feedback and for being a loyal customer at Warren House. We appreciate your honest feedback and regret that room 8 did not fulfil your expectations for a calm stay. Your remarks about the noise have been noted. If you let us know your preferences during your next visit, we'll make sure you're placed in a quieter room. We hope to see you again soon and offer you with a more delightful experience.Regards,Front Office Supervisor

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel in beautiful surroundings! Staff very friendly and welcoming. Breakfast was very good with plenty of choice. We will be back one day!
2024년 4월에 2박 숙박함
답변 제공: Arshad 님, 2024년 5월 20일
Dear Timothy,Thank you very much for your amazing review! We're delighted to hear that you appreciated our beautiful surroundings and found the staff helpful and welcoming. It's great to hear you enjoyed our breakfast option as well. We hope to welcome you again one day for another wonderful stay!Kind regards,Front Office Supervisor

10/10 - 훌륭해요

Rosalind

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds around the property gave the Tranquil feeling
2024년 4월에 1박 숙박함
답변 제공: Arshad 님, 2024년 5월 20일
Dear Rosalind,Thank you for your kind words! We're glad to hear you appreciated the lovely grounds surrounding our hotel. We place a high value on creating a peaceful and relaxing environment for our guests. We look forward to welcoming you back soon for another enjoyable stay!Kind regards,Front Office Supervisor

10/10 - 훌륭해요

PAUL

2024년 4월에 1박 숙박함

8/10 - 좋아요

Sami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It's a quiet boutique hotel with friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Arshad 님, 2024년 5월 20일
Dear Sami,Thank you for taking the time to share your experience and giving us a four-star rating! We are delighted to hear that you loved the serenity of our boutique hotel and found our staff to be friendly. We endeavour to create a calm and friendly environment for our guests. If you have any suggestions for making your next visit a 5-star experience, we'd love to hear them. We look forward to having you back soon!RegardsFront Office Supervisor

10/10 - 훌륭해요

Sami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a nice boutique hotel with friendly staff. They honored my request for a room without stair access - since I had heavy luggage that I didn't wish to carry up the stairs!
2024년 4월에 1박 숙박함
답변 제공: Arshad 님, 2024년 5월 20일
Dear Sami,Thank you for your excellent feedback! We're glad you enjoyed your stay at our hotel. Our team takes pride in offering outstanding service, and we're glad we were able to fulfil your request for a room without stair access. We hope to welcome you again soon and make your next visit just as enjoyable!Kind regards,Front Office Supervisor

10/10 - 훌륭해요

Hau Yin Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Arshad 님, 2024년 5월 20일
Thank you for your excellent feedback! We're glad you enjoyed your stay at our boutique hotel. We hope to welcome you again soon and make your next visit just as enjoyable!Kind regards,Front Office Supervisor

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay. Some building work going on which meant outside areas were slightly limited.
2024년 3월에 2박 숙박함
답변 제공: Simona 님, 2024년 4월 1일
Dear Peter,Thank you for taking the time to leave your feedback regarding your recent stay at Warren House Hotel. We appreciate your valuable input and are glad to hear that overall, you had a pleasant experience.We apologize for any inconvenience caused by the ongoing building work, which may have limited the availability of our outside areas during your stay. Please be assured that we are actively working on improving our facilities to enhance the experience for our guests, and we sincerely appreciate your patience during this time.Your feedback is invaluable to us as we strive to provide the best possible stay for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Simona

10/10 - 훌륭해요

Yu Chin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Garden and facilities are nice
2024년 3월에 1박 숙박함
답변 제공: Warren House Hotel 님, 2024년 3월 31일
Dear Yu Chin,Thank you for sharing your positive review of your recent stay at Warren House Hotel. We're thrilled to hear that you enjoyed your experience with us.We hope to have the pleasure of hosting you again soon!Best regards,

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gardens were stunning, a beautiful little oasis within busy suburbs of London. I loved the old Colonial feel of the decor. Felt like we were traveling abroad.
2024년 3월에 1박 숙박함
답변 제공: Warren House Hotel 님, 2024년 3월 31일
Dear Robert,Thank you for your recent review of your stay at Warren House. We're delighted to hear you enjoyed your time with us. Your feedback means a lot to our team, and we're grateful for your kind words.We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Gordon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bedroom quality
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 1일
Dear Gordon,We are absolutely delighted to receive your perfect 5/5 rating for your recent stay at Warren House Hotel . Your feedback is incredibly valuable to us, and we're thrilled that you had such a wonderful experience.We're especially pleased to hear your positive comment about the bedroom quality. Ensuring our guests' comfort is a top priority, and we're glad that our accommodations met your expectations.Thank you once again for choosing to stay with us and for sharing your feedback. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Front Office

10/10 - 훌륭해요

Vadim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Warren House Hotel 님, 2024년 4월 1일
Dear Vadim,I hope you're doing well!I just wanted to extend my sincere gratitude for your recent 5/5 rating of your stay at Warren House Hotel. Your positive feedback means the world to us and serves as a fantastic motivation for our team.We're thrilled to hear that you had a great experience during your stay. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and your feedback reinforces our commitment to excellence.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,Front Office Team

10/10 - 훌륭해요

Daryl Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and quaint comfortable room.
2024년 3월에 2박 숙박함
답변 제공: Simona 님, 2024년 4월 1일
Dear Daryl Ann,We are overjoyed to receive your perfect 5/5 rating and your kind words about your recent stay at Warren House Hotel. Your feedback means the world to us, and we're thrilled that you had such a wonderful experience.It's fantastic to hear that you enjoyed our beautiful location and found our rooms quaint and comfortable. We take great pride in providing a serene and comfortable atmosphere for our guests to relax and unwind.Thank you once again for choosing to stay with us and for sharing your positive experience. We can't wait to welcome you back for another delightful stay in the future!Warm regards,Front office team

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Warren House Hotel 님, 2024년 3월 31일
Dear Arthur, Thank you for your kind review. We hope you stay with us again. Kind Regards, Warren House Hotel

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Warren House Hotel 님, 2024년 2월 23일
Dear John, Thank you for the glowing review we are overjoyed that you enjoyed your time here. Kind Regards,Warren House

10/10 - 훌륭해요

L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gardens are so beautiful, such a picturesque place to stay. Very convenient to get into the city centre. The pool and gym were great facilities to have. Food was excellent.
2024년 2월에 1박 숙박함
답변 제공: Warren House Team 님, 2024년 2월 23일
Dear Valued Guest, We appreciate your kind review and look forward to welcoming you again. Thank you from the entire team and hope to see you soon.Kind Regards,

10/10 - 훌륭해요

Kai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: Warren House Hotel 님, 2024년 2월 23일
Dear Kai,Thank you for your lovely review we are pleased you have enjoyed your stay.Kind Regards,

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Warren House Hotel 님, 2024년 2월 23일
Dear Kelly,Thank you for your lovely review, we hope you visit us again soon.Best Wishes,

6/10 - 괜찮아요

Aman

2024년 1월에 1박 숙박함

8/10 - 좋아요

Dennis

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely old building in quiet road on private estate. Staff friendly and helpful. Room clean, comfortable and tastefully furnished. Excellent breakfast. Spacious car park. 2-minute walk to Richmond Park

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No concerns
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Solome

2024년 1월에 2박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 5 out of 5! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

6/10 - 괜찮아요

Trevor

2024년 1월에 1박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
Thank you for taking the time to share your feedback about your recent stay at Warren House Hotel. We appreciate your honesty and value your input.While we're glad to see aspects of your stay were positive, we also recognize that there were areas where we fell short of your expectations. Your insights are essential in helping us identify areas for improvement, and we take your feedback seriously.We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations. If there's anything else you'd like to discuss, please feel free to reach out.

10/10 - 훌륭해요

Jonathan

2024년 1월에 2박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive your fantastic review and a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 - 훌륭해요

Paul

2024년 1월에 1박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 5 out of 5! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

8/10 - 좋아요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Warren House Hotel 님, 2024년 2월 23일
Dear Leanne, We are grateful you took the time to give us feedback, we hope to see you soon in the future.Best Wishes,

8/10 - 좋아요

Ditte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff and newly renovated rooms.
2024년 1월에 2박 숙박함
답변 제공: Warren House Hotel 님, 2024년 2월 23일
Dear Ditte, Thank you for your kind review, our staff is overjoyed that you have enjoyed the quality of service that we aim to offer.Kind Regards,

10/10 - 훌륭해요

NAOKO

2023년 12월에 8박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

8/10 - 좋아요

makoto

2024년 1월에 1박 숙박함
답변 제공: Warren House Hotel 님, 2024년 2월 23일
Dear Makoto, Thank you for your kind review. We look forward to welcoming you at Warren House. Kind Regards, Warren House Team.

10/10 - 훌륭해요

Marie-Eve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 - 훌륭해요

Hilary

2023년 12월에 1박 숙박함
답변 제공: Front Office 님, 2024년 1월 21일
We are truly delighted to receive a perfect score of 10 out of 10! Thank you sincerely for taking the time to share your experience with us.It's always our goal to provide exceptional service and ensure our guests have a memorable stay. Your positive feedback is a tremendous source of motivation for our team, and we are thrilled to hear that we were able to meet your expectations.

10/10 - 훌륭해요

Haider

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Room was upgraded for free on arrival. All the staff are a pleasure to deal with. Lovely setting. Breakfast was delicious especially the hot egg options, we went for a cheese omelette and eggs florentine. Can’t really fault it, would be happy to come back.
2023년 12월에 1박 숙박함
답변 제공: Warren House. 님, 2023년 12월 31일
Dear Haider, We are so pleased you've had such a wonderful stay. We wish you a Happy New Year and look forward to your return. Kind regards, Warren House.