숙박 시설 정면
예약 가능 여부 확인

칼라일 인 여행 후기

3.5 out of 5
칼라일 인
1119 S. Robertson Blvd, Los Angeles, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 821개 이용 후기 중 313개" "
평점 8 - 좋아요. 821개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 821개 이용 후기 중 144개" "
평점 4 - 별로예요. 821개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 821개 이용 후기 중 40개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

uks 님, 서울

좋아요: 청결 상태, 직원 및 서비스
베벌리힐즈에서 가까움
시설도 괜찮고, 직원도 친절합니다. 다만 주변에 아무것도 없고 베벌리힐즈까지 자동차로 5~10분 정도 거리에 위치해 있습니다. 위치상으로는 LA 여행 목적이라면 그다지 추천하지 않습니다. 여행이 아닌 다른 목적이라면 나쁘지 않을 것 같습니다. 조식 메뉴가 나름 괜찮았습니다. 주차요금을 16달러 정도 받았습니다.

10/10 - 훌륭해요

Ronit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best atmosphere. Very clean. Very professional especially Oscar he was very attentive and receptive. He was very respectful and helpful, truly made my stay worthwhile ! Would definitely come back !
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Sandeep

가족 여행
별로예요: 직원 및 서비스
It's just average.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Kayla

2024년 4월에 5박 숙박함

8/10 - 좋아요

Dirk

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Good value for the area. Walking toward Beverly Hills takes you to nice clean areas, but walking southwest, the commercial areas become dirty, with some sketchy characters around. Hotel itself was clean and comfortable, staff were good, and once the renovations are finished, their courtyard would be a decent place to enjoy their happy hour.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Arina

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk on April 6 and 7 (two different people) were both just as apathetic and lacking customer service. I asked for a receipt and I didn't get one, they didn't have water ON THE PROPERTY for me to purchase, their front desk phone doesn't work and their email bounces as "incorrect". I asked for 2 bathrobes that were delivered OPEN and in hand. Disgusting. The website did not mention any repairs being done on the property - their whole lounge/ garden area was closed and there was no care for appearance. Pooe wifi signal. When we checked out, the clerk was not there, but he had left a woman who did not speak English at the front desk. It was a waste of money. No breakfast included (we knew that, but they weren't offering any for purchase either), the room smelled stale, the carpet in our room was so dirty, and the pillows were lumpy.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함

8/10 - 좋아요

David

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Vincent 님, Aliso Viejo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Caryle Inn has amazing upgrades and guest care! Thanks, Roger!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Moshe

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an absolute NIGHTMARE. I checked in with Morgan after a long flight from the east coast, she told me she could accommodate an early check-in for $25 per room. After paying the fee she gave me the key cards to the 2 rooms on the 2nd floor. We shared a small elevator up with a maintenance worker and their cart. At the 2nd floor we saw there is no internal hallway. Motel set up. We enter the first room and it had a heavy smell of mold, forcing one to breathe out of their mouth. I left the room with my belongings and headed to the second room - hoping that it was just the room and I could ask for a new one. But, the second room was just as bad. I returned to the front desk, within 10 minutes of receiving my key and explained that I wouldn’t be able to stay and requested a refund. Morgan said they couldn’t help me. I asked for the manager, she said they weren’t there. I asked if she could get them on the phone, she said no. She then went to a back room and came back with a piece of paper that had the email address of the general manager they called “Oscar”. I left the facility. Emailed Oscar, called Expedia, and American Express. Expedia tried for 3 days to get the manager on the phone. They never responded. This is the worst experience I have ever had. BEWARE!!!!
2024년 2월에 4박 숙박함
답변 제공: Oscar V. General Manager. 님, 2024년 3월 22일
Dear Gidalowtiz, Thank you for allowing the Carlyle Inn and its staff to serve you. We value you and your business and apologize for not fulfilling your expectations. I did not receive any information, or if you sent it to the wrong email, but moving forward, please contact me as I would like to offer you the manager special next time you are in town. I'll ensure the room has no lousy smell as we care for all our guests. None of our rooms have mold, and we take this very seriously to ensure we do not put any guests in if it has mold. Thank you for being our guest. Safe travels and kind regards, Oscar V. General Manager.

8/10 - 좋아요

Malkia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It’s unfortunate that the rooms don’t have a microwave. This hotel has been undergoing remodeling construction for some time. This was my second stay in the past six months. Can’t really fault the noise for that, but the properly is decent and it’s around the corner from where my daughter lives. It’s been very convenient.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Linh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jess 님, 2024년 2월 23일
Thank you for taking the time to review our hotel. We sincerely strive to provide a great experience to all of our guests and are saddened that we were unable to exceed your expectations.

6/10 - 괜찮아요

Arnold

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 23일
Thank you for taking the time to leave a rating, as we sincerely appreciate your feedback. We apologize for any inconvenience you may have experienced, and want to assure you that our staff does strive to provide the best experience possible.

10/10 - 훌륭해요

Ruby

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at the Carlyle Inn was great for the price. Staff was friendly. They have parking at $30 a night but I used street parking with meter. There is a Walgreens within walking distance and good places to eat. Try “Pizzeria Sei” so delicious. No microwave available in room only in lobby.
2024년 1월에 2박 숙박함
답변 제공: Jess 님, 2024년 2월 23일
Thank you for taking the time to review our hotel. We are pleased that you enjoy your stay and encourage you return when you are in the area.

10/10 - 훌륭해요

Ruby

2024년 1월에 1박 숙박함
답변 제공: Oscar Vargas General Manager. 님, 2024년 3월 22일
Dear Guest, Carlyle Inn staff and the management would like to thank you for giving us the privilege to serve you. We hope to be able to welcome you soon! Safe Travels and kind Regards, Oscar Vargas General Manager.

8/10 - 좋아요

Robert

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 23일
Thank you for taking the time to rate our hotel. We are pleased that you enjoy your stay and encourage you return when you are in the area.

4/10 - 별로예요

L

별로예요: 청결 상태, 직원 및 서비스
La propiedad está en construcción lo que es muy ruidoso
2024년 1월에 3박 숙박함
답변 제공: Jess 님, 2024년 2월 23일
Thank you for taking the time to write a review, we appreciate your feedback. We apologize for the inconvenience you may have experienced

6/10 - 괜찮아요

Skyler

출장 여행
좋아요: 청결 상태
I arrived at the location and was given a room on the first floor. I walked to the room and found the door to be cracked open. I tested the door and confirmed it was open and dark inside. I was not comfortable going inside. There was an employee serving alcohol just steps away from this room. I asked him about it and he just told me to go back to the front desk. I go back to the front desk where I was told it was safe neighborhood but they would call someone to go in the room with me. The person they were calling was the guy serving alcohol which I told them he wasn’t helpful and come to find out he didn’t have a walkie talkie. The front desk employee went to the room with me, she was even hesitant to go inside. Once inside and the lights on, found out the room was going through maintenance. Went back to the front desk and was moved to another room, everything at the front desk too a long time as well. I had to stand there each time for about 20-30 minutes. I get to my new room and the room was adequate. Parking in the structure is strange and you can be blocked in if you end up in the second row. I had to park in handicap one night because all the regular spots were taken. The area around the hotel is not very nice but that is LA for you. I probably wouldn’t stay here again but it’s not the worst place I’ve ever stayed. Also, i was there for 4 nights and never got a cleaning service the whole time, might have been an error on my side when at the front desk checking in.
2024년 1월에 4박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and want to apologize if we did not exceed your expectations.

6/10 - 괜찮아요

pavel

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is lovely, overall clean and conveniently located to shopping/dining area. The rooms are nice but somewhat outdated. The extra charge for early/late check in/out is probably an LA thing but i did not appreciate it. I've traveled in many places around the world and this is the first time i was asked to pay for early check in. I understand why but it adds to the bill. The main problem with my room was that it was not really sound proof which made it difficult to fall asleep. I heard people walking in and out in the lobby, talking and taking showers in the room next to me. To provide a decent place to rest at night is one of the functions of any hotel. It was lacking and Carlyle and that's why i gave it 3 stars plus the outdated interior. The service desk person was very nice and welcoming.
2024년 1월에 2박 숙박함
답변 제공: Jess 님, 2024년 2월 23일
Thank you for taking the time to write a review, we appreciate your feedback. We apologies for the inconvenience that you experienced whiles staying with us. We have looked into the issue that you experienced and look forward to you staying with us in the future.

8/10 - 좋아요

Janet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are comfortable and set up well. The beds are mostly comfortable but the mattress’s are squeaky. The staff is nice and the location is very good if your having any medical procedure in the area
2024년 1월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and want to apologize if we did not exceed your expectations.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great beverly hills hotel for the price.
2024년 1월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you so much for taking your time to review our hotel. We are delighted that you enjoyed your stay and welcome you back whenever you are in the area.

4/10 - 별로예요

Dmitry

별로예요: 청결 상태, 편의 시설/서비스
Too noisy in the morning! jackhammer at 8 am! AWFUL
2024년 1월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you for taking the time to review our hotel. We sincerely strive to provide a great experience to all of our guests and are saddened that we were unable to exceed your expectations.

10/10 - 훌륭해요

Yehuda

2024년 1월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you so much for taking your time to review our hotel. We are delighted that you enjoyed your stay and welcome you back whenever you are in the area.

10/10 - 훌륭해요

Daniel 님, burnaby

2023년 12월에 1박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you so much for taking your time to review our hotel. We are delighted that you enjoyed your stay and welcome you back whenever you are in the area.

10/10 - 훌륭해요

Joseph

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 12월에 2박 숙박함
답변 제공: Jess 님, 2024년 2월 24일
Thank you for taking the time to write a review, we appreciate your feedback.

8/10 - 좋아요

Ebony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Comfy beds, clean room. Staff was friendly
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Clarissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Edgar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stay in Mid Wilshire. It was centrally located and easy to catch nearby buses to city attractions. The hotel is undertaking some renovations, which will make it even nicer.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Lots of city noise and Construction
It is a cute hotel. Rooms are nice but beds are creaky. Our first room was stuffy and then when fan was on it was like a wind storm. We extended for medical tests and moved rooms. That room had ants. We returned from dinner with ants on the bed and in bathroom. Luckliy they had another room. The other solution was to spray our room right before we were going to sleep (unacceptable.) Our 3rd room did not have hot water. It was fixed by 9:30 PM . Just between a long day, ants and not hot water when I wanted to shower, it was frustrating. Staff is very nice and do their best to resolve problems. Unfortunately, "garden room" was under construction and made for lots of extra noise starting at 8 am. Windows in rooms need to be better. You can hear the sirens from the street all night.
2023년 10월에 5박 숙박함
답변 제공: manamgement 님, 2023년 10월 30일
Thank you for your feedback. The hotel continues to improve and we hope you return to experience the hotel post renovations.

8/10 - 좋아요

Calvin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for surrounding area. Free coffee and daily beer/wine happy hour were a plus. Gym was the size of a small bedroom and not very conducive to working out. Otherwise, rooms were clean and staff friendly.
2023년 10월에 2박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you for your feedback. The gym is on the smaller size but has everything you need from cardio to weights. We hope to have you back soon.

6/10 - 괜찮아요

Raeann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and staff were pleasant, the structure and outdoor area were not as pictured, some sort of yellow tape and construction, not much of a common area to enjoy.
2023년 10월에 1박 숙박함
답변 제공: management 님, 2023년 10월 30일
The tape is for guest safety while we are under renovation. We hope to have you back once completed

10/10 - 훌륭해요

jason

2023년 10월에 2박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you

6/10 - 괜찮아요

Benjamin

출장 여행
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you. Hoping you return to experience new features

4/10 - 별로예요

Dan

It was under construction
2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 10월 30일
Yes the hotel has taken the old restaurant and converting to guest rooms. We continue to get better everyday. Hope to have you back

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient and comfortable
The room was small but very comfortable. Clean and updated decor. Bed and pillows were also comfortable. Nice surprise that they have a happy hour and provide 2 drink tickets per person. Unfortunately we didn’t have an opportunity to take advantage due to our schedule. We were there for sporting events and needed a place between USC and UCLA it was a good location for that purpose but there isn’t much nearby to go and have a meal or get a coffee. Staff was very friendly and helpful. The $30/day parking garage was convenient. Lower level even better because it’s behind a locked gate. Only complaint was the faucet needed some repair- hard to turn off and the bathroom was a pretty tight fit for two tall Adults. There was construction going on but we never heard anything and it didn’t effect our stay. I would stay here again. It’s a bit expensive for the small room but so is everything else in the area.
2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you for the feedback. The happy hour is new and we find guest love it. We continue to get better.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay. First, the young lady named Jessica working the front desk was extremely professional and kind. But people working that early in the morning outside our room and hearing speaker phone conversations was a definite downer. The parking also was challenging.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you for the feedback. We actually have two parking lots. One on street level and other is gated underground. We apologize if there was an issue with parking.

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
beds were comfortable but the rest was warn out.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you for the feedback. We are always improving. The rooms are modern and the courtyard is being refurbished.

6/10 - 괜찮아요

Maegan

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The pictures are quite misleading. The property is much older than it looks in the photos and the rooms were very small
2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you for the feedback. The property is constantly improving. The rooms are modern and courtyard is being refurbished. We hope you give us another try.

10/10 - 훌륭해요

Jason 님, Santee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. I'll be back
2023년 8월에 1박 숙박함
답변 제공: management 님, 2023년 10월 30일
Thank you for the feedback. We hope to have you back soon.

6/10 - 괜찮아요

Brandy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was clean the rooms are small and there is horrible smell as soon as you walk in the room reminds me of an old somewhat remodeled motel 6 😒
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Xochitl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and the staff was really friendly. Such a cute small hotel. I would recommend this place
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mike

2023년 8월에 1박 숙박함

8/10 - 좋아요

karena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

Yumiko

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Vincent 님, Aliso Viejo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 26일
Thank you Vincent for taking the time to review our hotel. We are pleased you enjoyed your stay and look forward to your future visit at Carlyle!

6/10 - 괜찮아요

TAMARA

좋아요: 숙박 시설 상태 및 시설
Beautiful remodel. Clean. Parking convenient to lobby. Staff very nice. The beds are too high. My mother literally had to use a step ladder to get in.
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 26일
Thank you for staying with us at the Carlyle Inn. We always appreciate guest feedback.

10/10 - 훌륭해요

Milfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 26일
Thank you Milfred for taking the time to review our hotel. We are pleased you enjoyed your stay and look forward to your future visit at Carlyle!

8/10 - 좋아요

Erika

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel exceeded my expectations based on the price being much lower than other properties in the area during the US Open. The staff was extremely friendly and helpful, there was even a sign at reception welcoming me as "guest of the day." The lobby, common areas, parking garage and room were all very clean and organized. This is an old building and they have done a great job with the upkeep. My room was quiet and the bathroom had plenty of counter space and a nice bath/shower. There was a coffee maker and complimentary waters/snacks in the room. My only minor complaint would be the mattress needed to be replaced as it sagged a little and was squeaky. But the bedding was wonderful and I slept well. I would recommend this hotel for budget conscious travelers. Also, I can recommend the nearby sports bar, Founders Ale House for drinks and burgers with a friendly crowd and lots of TVs.
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 19일
Thank you Erika for taking the time to review our hotel. We are pleased you enjoyed your stay and look forward to your future visit at Carlyle!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 19일
Thank you for staying with us at the Carlyle Inn. We always appreciate guest feedback.