야외 수영장, 무료 카바나, 일광욕 의자

레벨 로스앤젤레스 다운타운 - 사우스 올리브 여행 후기

4.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1011개 이용 후기 중 525개" "
평점 8 - 좋아요. 1011개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 118개" "
평점 4 - 별로예요. 1011개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 103개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Youngbog

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 2월 27일
Thank you for being our guest. Your feedback is extremely valuable to us. Thank you for taking the time to share your experience. We hope to welcome you back to Level in the future. Please do not hesitate to contact Guest Services for any assistance !

10/10 - 훌륭해요

lee

2023년 12월에 1박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 12월 31일
Thank you sincerely for choosing Level for your recent stay. It was our pleasure to have you as our guest, and we are thrilled to hear that you had a pleasant visit. Your comfort and satisfaction are our top priorities, and we appreciate your positive feedback. If there is anything specific that made your stay enjoyable, or if there are areas where we can further improve, please feel free to share. We look forward to the opportunity to welcome you back and provide you with another wonderful experience in the future. Safe travels, and thank you for being our valued guest.

8/10 - 좋아요

Jungho Lee

2023년 12월에 1박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 12월 31일
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.

10/10 - 훌륭해요

JAE KYONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 9월 25일
Thank you for being our guest and sharing the beautiful photo of your suite. We hope the apartment-style suite made you feel right at home. We hope to welcome you back to Level in the future!

6/10 - 괜찮아요

Seunghyeon

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
레지던스여도 기본적인 것을 갖추었으면 좋겠고(슬리퍼) 타올서비스도 느리고, 특히 침대시트 교체 서비스, 청소서비스 안되면 청소기 비치라도 해야 할 것 같다
2023년 3월에 9박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 3월 21일
Thank you for being our guest at Level and taking the time to provide your honest feedback. It is our constant goal to provide the best experience for all our guests; however, please accept our sincerest apologies for not providing slippers and the delayed towel service. We have forwarded your feedback to our management team in order to improve these issues moving forward. We hope to turn your experience around and welcome you back to Level in the future.

10/10 - 훌륭해요

hyeju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 방문 할게요~~
정말 너무 좋았어요! 아기 데리고 가족여행 이었는데 뷰 정말 최고 숙소에서 전자렌지 사용 ㅎㅎ 아기 밥은 문제 없이 숙소에서 !
2023년 2월에 7박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 3월 4일
Thank you for being our guest. We are delighted to hear you and your family enjoyed your visit. All of our luxury suites have the conveniences of a modern apartment. We hope to welcome you back to Level in the future!

10/10 - 훌륭해요

Jihye

2023년 1월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 2월 21일
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Service was amazing. All staff members were very nice and kind. However the furnishing didn't operate well. Dryer and compost grinder kept stopping working.
2023년 2월에 4박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 2월 13일
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. Please accept our apologies for the issues you encountered with your dryer and garbage disposal. We hope to welcome you back to Level in the near future. Thank you again!

8/10 - 좋아요

seungcheol

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
숙소가 전체적으로 좋았으나 하우스키핑 방청소가 쉽지 않은 부분이 아쉬웠습니다
2023년 1월에 8박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 2월 7일
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. While we do not offer daily housekeeping services, we can deliver fresh amenities to your suite by request for free. We hope to welcome you back to Level in the near future. Thank you again!

2/10 - 너무 별로예요

JUNGMIN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1. 숙소 클리닉 없음 2. 수건 매번 요청 해야 함 3. 금액 대비 별로임
2023년 1월에 5박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2023년 1월 31일
Thank you for being our guest at Level and taking the time to provide your honest feedback. It is our constant goal to provide the best experience for all our guests; however, please accept our sincerest apologies for the inconveniences you encountered during your visit. We are a little different compared to a traditional hotel. While we do not offer daily cleaning services, we can deliver amenities to your suite by request. We have forwarded your feedback to our management team to review. We hope to improve your impression and welcome you back to Level in the future.

10/10 - 훌륭해요

JUNGKYU

10/10 - 훌륭해요

JinKoo

2022년 11월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2022년 12월 31일
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
와 긴 여행에 제격. 신혼여행 중간에 간 숙소였는데 최고.. 담에 la가면 무조건 이곳으로
2022년 9월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2022년 9월 20일
Thank you for choosing Level to celebrate your special occasion. We are delighted to hear you enjoyed Level’s unique blend of apartment living with hotel-style services. We hope to welcome you back for many anniversaries to come.

8/10 - 좋아요

JOOHYUK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
아파트 형식인 것이 좋았음
2022년 8월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2022년 9월 3일
Thank you for being our guest and taking the time to provide your excellent feedback. We’re on a mission to redefine furnished accommodations and vacation rentals in Los Angeles. We are pleased to hear you enjoyed our artful blend between apartment and hotel. We hope to welcome you back to Level soon.

6/10 - 괜찮아요

yong hyun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프론트 직원 불친절, 여러번의 실수, 긴 대기시간. 주차장직원 친절함.
2022년 7월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2022년 8월 3일
Thank you for being our guest at Level and taking the time to provide your honest feedback. It is our constant goal to provide the best experience for all our guests; however, please accept our sincerest apologies for the inconveniences you encountered during your visit. We have forwarded your feedback to our management team in order to improve these issues moving forward. We hope to turn your experience around and welcome you back to Level in the future.

10/10 - 훌륭해요

jooyoung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽했던 숙소✨
이쁘고 편하고 뷰좋고 완벽했던 숙소! 여자 혼자여서 안전한 숙소를 찾느라 성급높은 호텔을 선택했는데, 수영장에 저녁엔 영화도 야외에서 볼수 있는게 너무 좋았어요! 뷰도 진짜 좋음..👍 재방문의사 완전 있습니당!
2022년 7월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2022년 7월 18일
We are very pleased you discovered Level during your recent visit to Los Angeles. We are certainly an oasis in the sky for any guest searching to escape the fast pace energy of city life. Moments from great shops and restaurants, many of our guests find it convenient to walk to every popular downtown destination. We are very pleased to hear you enjoyed Level and all of the wonderful amenities we have to offer. We hope to welcome you back in the near future.

8/10 - 좋아요

gee moon

2022년 6월에 2박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2022년 6월 24일
Thank you for being our guest at LEVEL and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to LEVEL in the near future. Thank you again!

6/10 - 괜찮아요

Sung Hun

별로예요: 직원 및 서비스, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Level Management 님, 2022년 1월 12일
Dear Sung Hun, Thank you for your recent stay at Level. We hope to welcome you back again soon in the future. Best regards,

10/10 - 훌륭해요

Jee Hun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 11박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2021년 9월 25일
Thank you for being our guest at LEVEL and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to LEVEL in the near future. Thank you again!

10/10 - 훌륭해요

DONG JUN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 3박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2020년 11월 23일
Thank you for being our guest and sharing your excellent feedback. We are delighted to hear you had a wonderful visit. We hope to welcome you back to LEVEL in the near future.

10/10 - 훌륭해요

Joonsoo

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 12박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2020년 3월 13일
Thank you for being our guest and sharing your excellent feedback. We are delighted to hear you had a wonderful visit. We hope to welcome you back to LEVEL whenever you travels bring you to Los Angeles.

10/10 - 훌륭해요

Jongdae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다 만족합니다만 발렛비용을 받는 것이 조금 불편합니다
2020년 2월에 1박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2020년 2월 26일
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. Thank you for your feedback about valet parking. We hope to see you again soon.

8/10 - 좋아요

BANG HYOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
장기 숙박에 적격인 괜찮은 호텔
호텔숙박 1주일이 지나 약간의 답답함을 느낄때 본 Level Furnished Living 으로 옮겼는데 우선 침실과 거실이 분리되고 공간도 일반호텔보다 2배 정도 넓어 낮에도 외출안하고 머물러 있어도 편하고 좋았음. 주방에는 각종 조리기구, 세탁기 건조기 까지 비치되어 있어 단기 체류보다는 장기 체류시에 취사가 가능해 경비도 절약할 수 있을 것 임. 주변에 대형 Food market이 있어 식자재 구입도 용이 함. 위치는 다운타운 중앙부에 있어 교통이 편하고 외부로의 입출입이 매우 편리함.
2020년 2월에 2박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2020년 2월 22일
Thank you for being our guest at LEVEL and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to LEVEL in the near future. Please do not hesitate to contact Guest Services for any assistance. Thank you again!

10/10 - 훌륭해요

CHAEYEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강추!
큰 냉장고, 세탁기 및 건조기 등 취사시설이 있어서 정말 편했고 침실도 따로 있어서 정말 편했어요! 어매니티가 몰튼브라운이라 더 만족스러웠어요
2020년 1월에 2박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2020년 2월 19일
We certainly aim deliver a luxury hotel experience while still having all the conveniences of home within each beautifully designed suite. We are very pleased you enjoyed your visit and all the amenities LEVEL has to offer. We hope to welcome you back very soon. Thank you again!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean facilities and kind persons
The facilities in the hotel were clean, tidy and minimalistic. Especially, the kitchen and dining table in the room are nice. House-keeping person service were kind with a smile. The hotel is located in downtown and restaurants, food market(Whole Foods), cafe and CVS are near the hotel.
2020년 2월에 5박 숙박함
답변 제공: Aaron Gonzales: Guest Services Manager 님, 2020년 2월 18일
Thank you for being our guest and sharing your excellent feedback. Cleanliness and hygiene are two of our highest priorities when it comes to our luxury suites. We are delighted to hear you enjoyed your visit. We hope to welcome you back to LEVEL in the future!

10/10 - 훌륭해요

Tonisha

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Great experience
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Benjamín

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Amrit partap

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property is nice, has a nice pool and hot tub, however the area around the property downtown LA has a lot of homeless people so it’s kinda unsafe to walk around at night after 10pm. Otherwise the property was in good condition, the room was nice but you can tell it has been used quite a bit. Some of the cupboards in the kitchen were a little broken, the beds were not the most comfy and seemed agile when sitting on them. Personally I would stay here again if it wasn’t for the homeless population around downtown LA. For my next trip I would definitely recommend staying in Beverly Hills or West Hollywood area!
2024년 5월에 4박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 25일
Thank you for your feedback. We’re glad you enjoyed the property and amenities, but we're sorry to hear that the surrounding area impacted your experience. We understand your concerns about the neighborhood and are working with local community leaders to improve the area’s safety. We also appreciate your comments about the room's condition and will address the maintenance issues you mentioned. We hope you'll consider giving us another chance in the future, and we're happy to recommend our sister properties in Beverly Hills or West Hollywood for your next visit.

8/10 - 좋아요

Bryant

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful spacious room and very friendly staff. Great value relative to surrounding options.
2024년 5월에 1박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
Thank you for your kind review! We're thrilled to hear that you enjoyed our beautiful, spacious rooms and found our staff to be very friendly. It's wonderful to know that you appreciated the great value we offer compared to surrounding options. We look forward to welcoming you back for another fantastic stay at Level!

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love the spaciousness of the room and the location
2024년 5월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
Thank you for your kind words! We're delighted to hear that you enjoyed the spaciousness of your room and our convenient location. We look forward to welcoming you back to Level for another great stay.

10/10 - 훌륭해요

joi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 25일
Thank you for choosing to stay with us at Level! We're thrilled to see that you had a wonderful experience and appreciate your great score. Your feedback means a lot to us.We look forward to welcoming you back soon!

10/10 - 훌륭해요

Ariel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel
2024년 5월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
We are delighted to know that you had a fantastic experience at our hotel! Your satisfaction is our top priority, and it’s gratifying to hear that we met your expectations. Thank you for choosing Level, and we hope to have the pleasure of hosting you again soon!

10/10 - 훌륭해요

Gabriela Isabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limpia,amplia,segura,comoda y muy sencillo poder moverse caminando en el centro de Los Ángeles
2024년 5월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
¡Gracias por sus amables palabras! Nos alegra saber que encontró nuestra ubicación limpia, amplia, segura y cómoda. También nos complace que haya disfrutado de la facilidad para moverse caminando por el centro de Los Ángeles. Esperamos tener el placer de recibirlo nuevamente en el futuro y ofrecerle otra excelente experiencia.

6/10 - 괜찮아요

Suhaib

아이를 동반한 가족 여행
Downtown Los Ángeles in general is not safe and it’s very dirty. But the hotel is good clean. It took the staff about an hour to check me in. Parking is very expensive. 50 for self parking and 65 for valet parking per day.
2024년 5월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
Thank you for your feedback. We appreciate your positive comments about the cleanliness of our hotel. We apologize for the delay during check-in and understand your concerns about the parking fees. Downtown Los Angeles can indeed be challenging, but we strive to provide a safe and clean environment for our guests. We will review our check-in procedures to improve efficiency and will consider your comments about parking costs for future planning. We hope to welcome you back to Level and provide a better experience.

10/10 - 훌륭해요

Sydni

좋아요: 청결 상태
2024년 5월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
Thank you so much for your wonderful feedback! We are thrilled to hear that you loved your stay at our hotel. It is always our goal to provide an exceptional experience for our guests, and your generous rating is truly appreciated. We look forward to welcoming you back to Level on your next visit!

2/10 - 너무 별로예요

Lissette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 24일
Thank you for taking the time to share your feedback. We sincerely apologize for any issues you encountered during your stay. Your experience does not reflect the high standards we strive to maintain, and we are truly sorry for any inconvenience you faced. Please know that we would like to address your concerns to prevent them from happening in the future. We hope you will give us another chance to provide you with the exceptional service and comfort you deserve. If you have any further details you'd like to share, please contact us directly.

10/10 - 훌륭해요

Crystal

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love having the full kitchen
2024년 5월에 2박 숙박함
답변 제공: Ryan 님, 2024년 5월 20일
We certainly aim deliver a luxury hotel experience while still having all the conveniences of home within each beautifully designed suite. We are very pleased you enjoyed your visit, and all the amenities Level has to offer. We hope to welcome you back very soon. Thank you again!

8/10 - 좋아요

jung yun

아이를 동반한 가족 여행
I always stay at the level when i go to la. Location is very convenient and level has a kitchen so its nice :) but there is no housekeeping services. And sofa bed was broken in the room that i stayed.
2024년 5월에 2박 숙박함
답변 제공: Ryan 님, 2024년 5월 20일
Thank you for being our guest and taking the time to provide your excellent feedback. We’re on a mission to redefine furnished accommodations and vacation rentals in Los Angeles. We are pleased to hear you enjoyed our artful blend between apartment and hotel. We hope to welcome you back to Level soon. Thank You

10/10 - 훌륭해요

TK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ryan 님, 2024년 5월 20일
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.

2/10 - 너무 별로예요

Royalle

별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 15일
Thank you for being our guest. We strive to provide the best experience for our guests; however, please accept our sincerest apologies for not meeting your expectations during your recent visit. Please do not hesitate to share more detailed feedback with our Guest Services Team, We would love to know how we can improve our services in the future.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 16일
Thank you for choosing Level for your recent stay! We hope you had a wonderful experience and enjoyed all the amenities we have to offer. Your feedback is important to us, and we look forward to welcoming you back in the future for an even better experience.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ryan 님, 2024년 5월 15일
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to Level in the near future. Thank you again!

6/10 - 괜찮아요

David

별로예요: 편의 시설/서비스
Water was hot no cold water
2024년 5월에 1박 숙박함
답변 제공: Ryan 님, 2024년 5월 15일
Good Morning, Thank you for being our guest at Level and taking the time to provide your honest feedback. It is our constant goal to provide the best experience for all our guests; however, please accept our sincerest apologies for the inconveniences you encountered during your visit. We have forwarded your feedback to our management team in order to improve these issues moving forward. We hope to turn your experience around and welcome you back to Level in the future.

10/10 - 훌륭해요

Camille

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jamal

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was good place to stay
2024년 5월에 1박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 16일
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to Level in the near future. Thank you again!

10/10 - 훌륭해요

Tommie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice all amenities were very nice house keeping could have clean before we arrived
2024년 4월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 1일
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the amenities Level has to offer. We apologize for any oversight regarding the cleanliness of your room upon arrival. Please be assured that maintaining high standards of cleanliness is a priority for us, and we're addressing this issue to ensure it doesn't happen again. We hope to have the opportunity to welcome you back and provide a flawless experience in the future.

10/10 - 훌륭해요

Christopher

2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 5월 20일
Thank you for taking the time to provide such wonderful feedback! Our number one priority is our guest's experience and we are truly happy to hear you enjoyed your visit. It would be my pleasure to relay your positive feedback to our team. We hope to see you again soon.

10/10 - 훌륭해요

Kimberly

2024년 4월에 1박 숙박함
답변 제공: Ryan 님, 2024년 5월 20일
It was a pleasure to have you as our guest. We are very pleased you enjoyed your visit. We strive to provide the best guest service in our industry. We are happy to hear you enjoyed your visit at Level. We look forward to welcoming you back to Level in the future. Thank you for your wonderful feedback.

10/10 - 훌륭해요

Kimberly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view!
2024년 4월에 2박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 1일
Thank you for your kind words! We're so glad to hear that you loved your stay at Level and enjoyed the beautiful views. It's always our goal to provide a memorable experience, and we're thrilled we could deliver that for you. We look forward to having the pleasure of welcoming you back again soon!

10/10 - 훌륭해요

Collette

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and staff were amazing. Very friendly, always helpful. The rooms were awesome with amazing views. My ten year old loved it. Will stay again
2024년 4월에 3박 숙박함
답변 제공: Aaron Gonzales- Guest Services Manager 님, 2024년 5월 1일
Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay at Level, from our friendly and helpful staff to the awesome rooms with amazing views. It's wonderful to know that your ten-year-old loved the experience too! We appreciate your plans to stay with us again, and we look forward to welcoming you back for another memorable visit.