Preferred Room, 2 Queen Beds | 고급 침구, 오리/거위털 이불, 객실 내 금고, 각각 다르게 가구 비치

렉센 호텔 노스 할리우드 여행 후기

3.5 out of 5
렉센 호텔 노스 할리우드
5268 North Tujunga Ave, North Hollywood, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 625개" "
평점 8 - 좋아요. 1005개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 70개" "
평점 4 - 별로예요. 1005개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 31개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Gyooho

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
We appreciate your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청소상태는 깨끗했지만 변기 수압이 넘 약해서 연속으로 물을 내리면 물이 잘 안 내려갑니다..한참있다가 다시 내려야해요.. 시설이 오래되어서 그럼 걸까요.. 처음에 변기 막힌줄 알고 프론트에 직접 내려가서 요청했지만 온다고 해놓고 감감무소식입니다. 조식 없고 커피포트 전자레인지 하나 없습니다
2022년 11월에 1박 숙박함
답변 제공: Customer Care Team Lexen North Hollywood 님, 2022년 11월 27일
Thank you for your review. We hope you will stay with us on your next trip to the area.

8/10 - 좋아요

JIEUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2020년 12월 9일
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Aimee

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great front desk staff, comfortable bed, clean
2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 24일
Dear Aimee, we're thrilled to hear that you had a positive experience with our front desk staff and that you found the bed comfortable and the room clean. Providing exceptional service and comfortable accommodations are our top priorities, and we're delighted that we met your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards, Customer Care TeamLexen Hotel North Hollywood

2/10 - 너무 별로예요

Mahesh

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Lexen team 님, 2024년 5월 22일
Thank you for your feedback.

8/10 - 좋아요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place. Ive stayed a few times now.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Thank you for choosing our hotel for your visits. We glad you enjoyed it the first time that you decided to coming back.

10/10 - 훌륭해요

Jarred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel. Stayed here twice already, and it’s been repeatable, friendly staff, large clean rooms. Easy parking. Would definitely stay here again. Also only 12 mins to Universal Studios.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
We appreciate your feedback. It nice to hear that you enjoyed your first stay that it made you to come back. Means your were satisfied with your stay. Thank you again for choosing us and we can't wait to welcome you on your next visit.

8/10 - 좋아요

Berge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 16일
Dear Berge, thank you for rating us with a perfect review. We're thrilled to see that you enjoyed your stay at our hotel. Your support and feedback inspire us to provide the best service to our guests. We look forward to welcoming you back on your next visit!Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 - 훌륭해요

Jarred

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 15일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Bryena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s was located close to universal, which is what we needed
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Thank you for choosing us for your trip. We glad our location was convenient to you. We hope to welocme you again on your next trip to Universal Studios.

6/10 - 괜찮아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is modern , stark decor. There is massive park directly across Tujunga. Quiet area. but a few miles away is coffee ,food Universal Studios etc. Was offended by the 250.00 charge in advances for incidentals, considering there is no food, or movies , or other amenities. That plus the room is alot. I stay in similarly priced hotels often. They all have positives and negative. 10$ parking was fair. Access to great food was a plus. But ALL hotels should have great coffee and snacks complimentary. Touch of class goes along way..
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Thank you for your feedback. All hotek managed differently and everyone has their own policies. We are sorry our policy was not to your liking. We appreciate you taking the time and giving us your comments. We take all comments seriously. We do hope to welcome you again on your next trip to the area.

10/10 - 훌륭해요

Shimon

2024년 4월에 1박 숙박함
답변 제공: Lexen team 님, 2024년 5월 26일
We appreciate your feedback.

6/10 - 괜찮아요

greg

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much to like on this property. Not in a great location. Homeless guy living on the sidewalk next to the entrance and the staff didn’t care. Had to pay the total cost plus 250 deposit upon check in and charged, up front, $10 per day for parking! Never in my 65 years have I experienced this. Front desk staff are not friendly. Room was clean, beds are ok.
2024년 5월에 2박 숙박함
답변 제공: Lexen team 님, 2024년 5월 6일
Thank you for staying with us. We apologize for the inconvenience you had during your stay. We hope to welcome you again in the future.

10/10 - 훌륭해요

Joey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From check in to check out the stay was great! The rooms were very clean and the staff made it very easy. It was only 10 minutes to Universal Studios. I would definitely stay here again and recommend to anyone going to the area.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Thank you for your comments. We are happy you had a pleasant experience with our hotel from the beginning. We look forward to your future visits.

10/10 - 훌륭해요

Patryk

2024년 5월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 24일
Dear Patryk, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit. Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, everything smelled super clean. Loved the decor and all. But the king bed was horrible, needs to be replaced. But everything else was great
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
We appreciate your feedback. Thank you for staying with us.

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kind staff
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
We appreciate your feedback.

8/10 - 좋아요

DJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So at this property, there was a homeless guy right by the garage blocking the garage entrance and he was there all day and the second homeless guy sleeping on the sidewalk right there. I love homeless people I really do doesn’t look good around especially when I’m doing business.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
We appreciate your feedback. Your comment will be forwarded to the management. Unfortunately, homeless are in all area of LA and we can't do much but ask them to move. They are just there and won't do anything. Thank you for staying with us.

10/10 - 훌륭해요

Lathosha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was good for a quick stay
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
We appreciate your feedback.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Thank you for staying with us.

6/10 - 괜찮아요

Muhammad

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs are terrible
2024년 4월에 1박 숙박함
답변 제공: Lexen team 님, 2024년 4월 28일
We are sorry to hear that. We hope to welcome you again.

8/10 - 좋아요

Magy 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Lexen team 님, 2024년 4월 28일
Thank you for staying with us.

10/10 - 훌륭해요

Hiedi 님, SAINT LOUIS

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Thank you for your feedback.

10/10 - 훌륭해요

Micolette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lexen team 님, 2024년 4월 28일
Thank you for your feedback.

10/10 - 훌륭해요

Hiedi 님, SAINT LOUIS

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Thank you for your feedback.

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place I will definitely be back when I’m next time in LA
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Thank you for choosing us for your trip to the area. We glad we met your expectations that you will be staying with us again. Thank you

10/10 - 훌륭해요

Evonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time staying at this property and we stayed two nights. The check in process was quick and easy. The staff is friendly. Our room and gym was clean. Parking was limited but safe. Very close to NOHO, lots of restaurants, coffee shops and close to freeway access. Would definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 23일
Dear Evonne, we're thrilled to hear that you enjoyed your stay with us! Providing a quick and easy check-in process, clean rooms, and friendly staff are all top priorities for us. We're glad you found our location convenient and appreciated the nearby amenities. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 23일
Dear Nancy, thank you for your positive review. We're thrilled to see that you enjoyed your stay at our hotel. Your support and feedback inspire us to provide the best service to our guests. We look forward to welcoming you back on your next visit!Best Regards, Customer Care TeamLexen Hotel North Hollywood

6/10 - 괜찮아요

Hope N Dez

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 23일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Rosenda

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Charge you parking lot
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 22일
Dear Rosenda, we apologize for the inconvenience and disappointment you experienced during your stay regarding our parking charges, staff, service, and amenities. Providing excellent service and a positive experience for our guests is our priority, and we regret falling short of your expectations in these areas. We value your feedback and will share these concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If there's anything specific you'd like us to handle or discuss further, please don't hesitate to reach out to our guest relations team.Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 - 훌륭해요

Jiani

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very pleasant staying here!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
We appreciate your kind feedback. We hope to see you again.

10/10 - 훌륭해요

Rynelle 님, South San Francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the two bathrooms! If you get the larger suite with the living room. There are two bathrooms. Great for sleeping two people in separate rooms - one in the bedroom proper and one in the living room. The leather couch was comfortable.
2023년 12월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
We glad you enjoyed our Magnolia Suite. It is one of the suites if you want more space. Thank you for choosing us for your trip and we hope to see you again.

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property if you need to be in North Hollywood. Clean, nice coffee/juice room, gym adequate, lovely outdoor area.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Thank you for your feedback. We are happy to know you enjoyed your trip to the area. We would love to welcome you again in the future.

10/10 - 훌륭해요

JING

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Thank you for your feedback.

10/10 - 훌륭해요

Rachel

2024년 3월에 4박 숙박함
답변 제공: Lexen team 님, 2024년 5월 6일
Thank you for staying with us.

6/10 - 괜찮아요

Leonel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The area was a little weird. Seemed a little run down, but the building itself was good and safe. The biggest complaint I have is the water wouldn’t get passed Lukewarm when I was taking a shower.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Thank you for your feedback. We are glad you felt safe in our hotel as it is one of our main priorities. Thank you and we hope to welcome you again.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Very welcoming and helpful. Everyone who worked there was friendly and accommodating. Convenient location. Easy to Uber anywhere in the area. It is on the corner of a main road so not very scenic, but overall, I would stay there again.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Thank you for choosing us for your trip to the area. We are happy to know you had a pleasant experience during your stay. We hope to welcome you in the future.

10/10 - 훌륭해요

Rueliza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our hotel room and its facility are clean and staff is friendly.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
We glad you enjoyed our hotel. Thank you for staying with us.

8/10 - 좋아요

C.J.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
We appreciate your feedback.

8/10 - 좋아요

Rachele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 3 nights. The room was very clean and spacious. A bit noisy because close to the elevator but we got used to it. The area is close to the Universals and offers many nice choices for breakfast and dinner. We loved the artsy vibe. Very convenient the small refreshments area with juices and hot drinks available all day long. The patio is lovely!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
We are so happy you have enjoyed our hotel. There are so many great restaurant options all around hotel and they all in walkable distance. Thank you for choosing us for your Universal Studios trip and we hope to welcome you again.

6/10 - 괜찮아요

Kevin

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
Thank you for your feedback.

10/10 - 훌륭해요

Ramona 님, San Francisco

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo muy bien
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Thank you for your feedback.

8/10 - 좋아요

Artur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was good no microwave in the rooms, but there is one in the kitchen. The location is close to Universal Studios, but the area is empty.
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Thank you for staying with us. We glad you enjoyed our hotel.

10/10 - 훌륭해요

Tracy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it! Safe, clean, parking, room was huge. Would stay here again and again.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 11일
Dear Tracy, thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our safe, clean, and spacious accommodations met your expectations. We strive to provide our guests with a comfortable and memorable experience, and we're delighted that you would choose to stay with us again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 - 훌륭해요

Erik

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Mihran

2024년 4월에 1박 숙박함
답변 제공: Lexen team 님, 2024년 4월 28일
We appreciate your feedback.

10/10 - 훌륭해요

Hiedi 님, SAINT LOUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lexen team 님, 2024년 4월 9일
We appreciate your feedback. Thank you for staying with us.

10/10 - 훌륭해요

Siva Sankar

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and property well maintained. Close proximity to Universal studios. Only drawback is that there is no restaurant within the hotel. Free beverages (coffee & juice) all time.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Siva, thank you for your review! We're thrilled to hear that you found our rooms clean and our property well-maintained during your stay with us. Our proximity to Universal Studios is indeed a convenient feature for our guests, and we're glad you were able to take advantage of it. While we don't have a restaurant within the hotel, we do strive to provide complimentary beverages like coffee and juice to ensure our guests have a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back again soon! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Best Regards, Customer Care TeamLexen Hotel North Hollywood

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean. Bathroom is spacious and the shower is very large. Great hotel
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 5일
Dear Alicia, thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our room clean, spacious bathroom, and large shower to your satisfaction. Providing a comfortable and clean environment for our guests is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another great stay in the future! If you need any assistance or have any questions, please feel free to reach out.Best Regards, Customer Care TeamLexen Hotel North Hollywood

10/10 - 훌륭해요

Kaseem 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
We appreciate your feedback.