Our room was perfect for our stay, and the building felt extremely safe and kind. We had some issues checking in but the girls at the front desk were extremely helpful and worked with us to make sure we got in. Every time we arrived at the hotel throughout our stay we were greeted and welcomed at the door. Any issues we had whatsoever were immediately fixed by the staff, and we honestly had an amazing time here.
The noise complaints from other reviews had us a little worried, but after spending a week here, we had no issues whatsoever. It was exactly the noise level you could expect from an apartment downtown, with muffled voices or sirens, but nothing that would interrupt our sleep or our stay.