숙박 시설 정면
예약 가능 여부 확인

팔리하우스 산타 모니카 여행 후기

3.5 out of 5
팔리하우스 산타 모니카
1001 3rd St, Santa Monica, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 558개 이용 후기 중 359개" "
평점 8 - 좋아요. 558개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 558개 이용 후기 중 43개" "
평점 4 - 별로예요. 558개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 558개 이용 후기 중 8개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Wonik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 아름다운 호텔
In a luxurious accommodation, thanks to the exceptionally friendly staff, the last day of the vacation was truly fantastic. Especially, the bicycle tour along the beach is a memory I will cherish for a lifetime. Thank you.
2024년 1월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 2월 4일
Wow! Thank you so much for taking the time to leave your wonderfully warm and detailed review! We are so glad that were able to provide you a fantastic experience, after all that is what we strive for. Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Seol Hee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무나 이쁘고 친절한 호텔
사진하고 정말 똑같이 이쁘고 신기한 호텔이였어요. 가구들도 다 엔틱하고 눈이 즐거운 호텔이였습니다. 밖에 나가고 싶지 않을만큼 이쁜 호텔이였어요. 다만 산타모니카 해변이 좀 멀어서 많이 걸어야 했습니다. 그것빼고는 너무나 좋은 장소였어요

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had the best stay at this Palihouse. It has the best vibes and the staff was so great.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

KIRA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unbeatable location and super friendly staff.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Vali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jill

2024년 4월에 2박 숙박함

8/10 - 좋아요

Fabrizio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 4월 9일
Wow! Thank you so much for taking the time to leave high marks regarding your recent stay! We definitely do all in our power to ensure that our guests are happy and comfortable while they stay with us and I am so glad that it shows! Please do come back and visit us again soon, we'd love to have you! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

????

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good.
2024년 3월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2024년 4월 9일
Wow! Thank you so much for taking the time to leave high marks regarding your recent stay! We definitely do all in our power to ensure that our guests are happy and comfortable while they stay with us and I am so glad that it shows! Please do come back and visit us again soon, we'd love to have you! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing property - unique, interesting, comfortable. A couple blocks from the beach, a couple blocks from 3rd street promenade. Perfect for a weekend away in Santa Monica.
2024년 3월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 4월 3일
Thank you so much for taking the time to leave your top score review! We are so glad that you enjoyed your experience with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

6/10 - 괜찮아요

Yu

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very unavailable, hard to get in touch with them. The parking situation is weird, they told me they would park my car out front because I had an early morning check out, but I had to pick up my own car in an alleyway while it was still dark (unsafe).
답변 제공: Jacqueline 님, 2024년 3월 15일
So sorry to hear you had difficulty getting in touch with staff and that you had to retrieve your vehicle from the back alley. This is valuable feedback and we will work towards addressing and remedying instances like this moving forward. We hope to have the opportunity to wow you in the future.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Hector Viramontes 님, 2024년 2월 7일
Thank you so much for the top score review! We are so glad that you enjoyed your time with us! We do all in our power to ensure that all guests have a wonderful experience and I am so glad that it shows! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

4/10 - 별로예요

Douglas

2024년 1월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 3월 26일
Thank you for taking the time to leave your review and I am very sorry we were not able to provide you with a better experience! We take constructive suggestions very seriously and if you wouldn't mind contacting us to providing us with a bit more information about your stay, that would be beneficial. Thank you again and we hope to see you again soon!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy vintage hotel
Great vintage style hotel, great location just off the strip.
2024년 1월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 2월 4일
Wow! Thank you so much for taking the time to leave your wonderfully warm and detailed review! We are so glad that were able to provide you a fantastic experience, after all that is what we strive for. Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walk back in time into this historic landmark hotel. No detail is missed from the furniture, wall paper, dishes, and door knobs. It is just a few blocks from the Santa Monica promenade and lots of dining and shopping but still nestled in a quiet residential block. I only wish I could stay longer.
2024년 1월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 2월 4일
Wow! Thank you so much for taking the time to leave your wonderfully warm and detailed review! We are so glad that were able to provide you a fantastic experience, after all that is what we strive for. Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, unique property oozing with vintage California charm. Super lovely staff. Needs a liquor license and better heat in the lobby.
2024년 1월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2024년 1월 23일
Thank you so much for taking the time to leave your warm and detailed review! We are so glad that you enjoyed your time with us! We definitely do all in our power to ensure that our guests enjoy their experiences with us and so I am very glad it shows! And thank you for your suggestions regarding the ability to serve alcohol on property. Though, currently, we can't change that, we are working on it. Stay tuned. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the hotel. Well done with attention to detail. The location is great. Service is exceptional. We will stay again.
2024년 1월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2024년 1월 23일
Thank you so much for taking the time to leave your warm and detailed review! We are so glad that you enjoyed your time with us! We definitely do all in our power to ensure that our guests enjoy their experiences with us and so I am very glad it shows! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 stars
The property is charming and the staff is incredible. Hector was so friendly and helpful during check in. Just his welcoming presence would guarantee a return trip for me.
2024년 1월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2024년 1월 16일
Wow! Thank you so much for taking the time to leave your wonderful review regarding your recent stay! We definitely aim to please and so I am very glad that it shows! Please do come back soon, we'd love to have you. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personligt med bra läge
Perfekt läge mellan centrum och Montana ave, Mysigt och personligt hotell med trevlig personal
2024년 1월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2024년 1월 16일
Wow! Thank you so much for taking the time to leave your wonderful review regarding your recent stay! We definitely aim to please and so I am very glad that it shows! Please do come back soon, we'd love to have you. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

ZhuangMing, Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hector Viramontes 님, 2024년 2월 12일
Thank you for the top score regarding your stay! We are so glad that you enjoyed your stay with us! Please do come back and visit again soon. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

lindsey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite in the area!
2024년 1월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2024년 1월 16일
Wow! Thank you so much for taking the time to leave your wonderful review regarding your recent stay! We definitely aim to please and so I am very glad that it shows! Please do come back soon, we'd love to have you. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Hector Viramontes 님, 2024년 1월 16일
Wow! Thank you so much for taking the time to leave your wonderful review regarding your recent stay! We definitely aim to please and so I am very glad that it shows! Please do come back soon, we'd love to have you. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 27일
Wow! Thank you so much for leaving your top notch score regarding your recent stay! We are so glad that you enjoyed your experience with us! We do all in our power to ensure that our guests are made to feel at home and so I am very happy it shows! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have a happy new year!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: Hector Viramontes 님, 2024년 2월 7일
Thank you so much for the top score review! We are so glad that you enjoyed your time with us! We do all in our power to ensure that all guests have a wonderful experience and I am so glad that it shows! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Mayra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the vintage feeling!
2023년 12월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 12일
Wow! Thank you so much for your top notch score regarding your recent stay! We are so glad that you enjoyed your experience with us. We do all in our power to ensure that our guests have a wonderful time with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have happy holidays!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect!
This hotel is such a gem...perfect location, quiet but so close to the beach and restaurants, shopping. The decor is so gorgeous and the rooms are large, clean and comfortable. So many sweet little touches. We've stayed here three times and love it more each time we come! One of our favorite hotels!
2023년 11월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 12일
Wow! Thank you so much for your top notch score regarding your recent stay! We are so glad that you enjoyed your experience with us. We do all in our power to ensure that our guests have a wonderful time with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have happy holidays!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

Timothy

2023년 12월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 12일
Wow! Thank you so much for your top notch score regarding your recent stay! We are so glad that you enjoyed your experience with us. We do all in our power to ensure that our guests have a wonderful time with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have happy holidays!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

gianni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and location. Huge rooms
2023년 12월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 12일
Wow! Thank you so much for your top notch score regarding your recent stay! We are so glad that you enjoyed your experience with us. We do all in our power to ensure that our guests have a wonderful time with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have happy holidays!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Josie

2023년 12월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 12일
Wow! Thank you so much for your top notch score regarding your recent stay! We are so glad that you enjoyed your experience with us. We do all in our power to ensure that our guests have a wonderful time with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have happy holidays!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always great!!
Great stay at Palihouse! Wonderful staff!!
2023년 12월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 6일
Thank you so much for taking the time to leave your wonderful review! We are so glad that you enjoyed your experience with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy and have a wonderful holiday season!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Kuulei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredibly charming! Old world meets modern amenities. Staff is very friendly and efficient. Room was beyond charming, super comfy bed, adorable kitchen, relaxing living room area, wonderful room service breakfast. I’ll definitely return!
2023년 12월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 6일
Thank you so much for your wonderful and warm view! We do all in our power to ensure that our guests are taken care of when they stay with us and I am so glad that it shows! Do come back and visit again soon, we'd love to have you! Until next time stay happy and healthy and have happy holidays!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In terms of location, the Palihouse Santa Monica is ideally situated for exploring the best of what the area has to offer. Just a short walk from the iconic Santa Monica Pier and the beautiful beach, guests have easy access to the sun, surf, and sand. Additionally, the hotel's proximity to shopping, dining, and entertainment options makes it a convenient choice for travelers looking to experience the vibrant energy of Santa Monica.
2023년 10월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 6일
Thank you so very much, Melissa, for leaving your wonderful and warm review!! We are so glad that we were your one stop shop here in Santa Monica! And you're correct, we are definitely located very centrally, step from the beach, shops and fantastic restaurants but when you need a quiet repose, we are tucked away in the quiet burrows of Santa Monica. Thank you so much again and please do come back and visit again soon. Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

Dana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Boutique vibe. Our room was under a staircase so unfortunately we were constantly woken up by people talking, going up and down the stairs w luggage etc. Convenient location, pretty lobby and courtyard
2023년 11월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 12월 6일
Thank you so much for taking the time to leave your warm and constructive review! We are very sorry that you were disturbed by other guests in the hotel. I have added a note to your guest profile and we will try our best to guarantee a room on a higher floor should you decide to stay with us again in the future. Thank you again and we hope all is well and that you have a wonderful holiday season!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Harald 님, Kelowna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great boutique hotel near the beach and downtown. Loved the stroll to Montana Avenue and the restaurants and shopping there! Great to get a free bike from the hotel and ride along the beach to Venice.
2023년 11월에 4박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 27일
Thank you so much for taking the time to leave your wonderful review! We are so delighted that you enjoyed your time with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming and quiet property, very lovely decor.
2023년 11월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

jasmine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cool
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

8/10 - 좋아요

Lorin

출장 여행
2023년 11월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous, stylish hotel Beautiful grounds Restaurant but no bar
2023년 11월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Cleave

2023년 11월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really loved this small hotel. Just two blocks from Montana Avenue, two blocks from Third Street Promenade and two blocks from Ocean Blvd, the Palihouse Santa Monica has remade a 1920s apartment building that has been through many incarnations over the decades… I had a small apartment— living room, dressing room and bathroom, bedroom, plus small table area in front of a small vintage kitchen, complete with stove and coffee.even a private terrace off the living room. Loved the public room and garden too — very atmospheric and inviting.
2023년 10월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 9일
Wow! Thank you so very much for taking the time to leave your warm and detailed review! We are so excited that you thoroughly enjoyed our humble abode. Our Palihouse Santa Monica is definitely an historic gem in Santa Monica. Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

4/10 - 별로예요

James

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
The property is very old and there were ladders and scaffolding throughout the lobby. We came back to the hotel at 11:30 PM and the HOTELS FRONT door was locked, our key did not open and we were forced to try to use a very old call box which went to voicemail. After about 2 minutes someone answered and buzzed us in. This property is close to the third street promenade which has many homeless people. LEAVING YOUR GUESTS LOCKED OUT OF THEIR HOTELAND EXPECTED TO NAVIGATE YOUR COMMS SYSTEM IS UNSAFE AND I WILL NOT STAY HERE AGAIN.
2023년 10월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 9일
Thank you for leaving your review and I am very sorry that you had trouble getting back into the hotel during the later evening hours. For the safety of our in house guests we do close and lock the front door after 11:30pm so as to not let nonregistered people on property, however, our front desk agent should always have the cordless phone on their person to intercept any callbox calls from registered guests when reentering the lobby. In regards to the scaffolding, we were in the process of revitalizing the original ceiling paint work and so we apologize for the unsightliness of the scaffolding but these are things we must do to maintain our historic building. I certainly wish you well and hope you can find accommodations that best suit your needs in the future. Stay well.Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

gianni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room and area
2023년 10월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 9일
Thank you very much for your top score review and kind words! We are so glad that you enjoyed your accommodations with us! Please do come back and visit soon, we'd love to have you! Until then, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Mandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved everything about this property. The location was quiet but convenient to restaurants and shopping and the staff went above and beyond to make sure we enjoyed our time there. We can’t wait to stay at another PaliSociety property again soon!
2023년 10월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 10월 27일
Thank you so much for taking the time to leave your wonderful review! We are so glad that you enjoyed your time with us and that my staff went above and beyond for you! Please do come back and visit again soon, you are always welcomed! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had old world charm. The staff and service was above excellent in service they provided. Much better than service than service I received at five star facility in Cononada.
2023년 10월에 3박 숙박함
답변 제공: Hector Viramontes 님, 2023년 10월 27일
Wow! Thank you so much for leaving your wonderfully warm and detailed review! We definitely do all in our power to ensure our guests have a fantastic time with us and I am so glad that it shows! Also, that is quite an honor, the Coronado is a famous hotel and to better the service they provide is definitely something to be proud of! Thank you so much again and please do stay with us again soon, we'd love to have you! Until then, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

kora

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was super surprised to discover this gem in the heart of Santa Monica. A timeless oasis. This is a truly unique place!
2023년 10월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 10월 25일
Wow! Thank you so much for your kind words and top score review! We definitely do all in our power to ensure that our guests have a wonderful experience and I am so glad that it shows. Please do come back and visit again soon. We'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Sangyub

2023년 9월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 10월 25일
Wow! Thank you so much for your kind words and top score review! We definitely do all in our power to ensure that our guests have a wonderful experience and I am so glad that it shows. Please do come back and visit again soon. We'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Lauren 님, CHICAGO

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Hector Viramontes 님, 2023년 10월 25일
Wow! Thank you so much for your kind words and top score review! We definitely do all in our power to ensure that our guests have a wonderful experience and I am so glad that it shows. Please do come back and visit again soon. We'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

VERONICA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 9일
Thank you so much for the top scores regarding your recent stay. We are so glad that you enjoyed your experience with us. Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 11월 20일
Wow! Thank you so much for leaving your top score review regarding your recent stay! We are so glad that you enjoyed your time with us and would love to have you back again very soon! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica

10/10 - 훌륭해요

Jennifer

2023년 10월에 2박 숙박함
답변 제공: Hector Viramontes 님, 2023년 10월 20일
Thank you so much for your wonderful review! We are so glad you enjoyed your stay with us! Please do come back and visit again soon, we'd love to have you! Until then, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica