Dear Taylor,Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar management and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review and we hope to have the opportunity to provide a more pleasurable experience.Sincerely,RayGeneral Manager

Dear Andrew, Dear Swe,We sincerely regret your experience. Providing exceptional service is one of our key priorities, so I am very sorry we let you down in this area. Please feel free to contact us if have any further question or convenance.We value you as our guest and hope to have another opportunity to provide you with a stay that aligns with our high expectations of providing warm and hospitable service to every guest on every visit.Sincerely,RayGeneral Manager

Dear Teesha, Thank you for acknowledging our friendly associates even though you were underwhelmed with our accommodations. Your comfort is very important to us, and we appreciate your sincere feedback which fosters improvement for future stays. We hope to have the opportunity to impress you on a return visit.Sincerely,RayGeneral Manager

Dear Latisha, We are thrilled to hear your stay was top-notch! Our team truly cares about every aspect of your visit and will be delighted to know it made a difference in your travel experience. Thank you for choosing us; we hope to welcome you again soon.Best,RayGeneral Manager

Dear Jean Luc,We are happy to hear from you and glad to know your stay was exceptional! We sincerely appreciate you taking the time to review our hotel. We would love to host you again soon.Best,RayGeneral Manager

Dear Irma, On behalf of our entire team, I would like to thank you for your kind review. Your feedback allows us to monitor the guest experience. Thank you for choosing us while in the area.Best, RayGeneral Manager

Dear Teresa, Thank you for taking the time to share your experience. I’m happy to hear that our friendly staff made for an enjoyable stay. A return visit is the best compliment!Best, RayGeneral Manager

Dear John,We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit.Best,RayGeneral Manager

Dear Hector, Thank you so much for your five-star review! We appreciate you taking the time to share your thoughts with us. We pride ourselves on our attention to detail and going above and beyond for our guests. Thank you for choosing our hotel and we look forward to having you back again soon!Best,Ray, DGeneral Manager

Dear Pamela,Thank you for taking the time to share your experience and for championing our hotel. We look forward to welcoming you back for another quality stay soon.Best,RayGeneral Manager