데이즈 인 바이 윈덤 매디슨빌 여행 후기

2 out of 5
데이즈 인 바이 윈덤 매디슨빌
1900 Lantaff Blvd, Madisonville, KY

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 756개 이용 후기 중 193개" "
평점 8 - 좋아요. 756개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 756개 이용 후기 중 130개" "
평점 4 - 별로예요. 756개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 756개 이용 후기 중 96개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Malcolm

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and room were very dirty. The entire building, hallways, lobby, and room, had a strong odor of marijuana. The carpet in the hallways was very dirty. The worst part was the room itself. The room was disgusting. The floor, bathroom, and walls were dirty and there were roaches on the walls. We spent time cleaning the bathroom and floor with alcohol wipes, which left us with a pile of very dirty wipes.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Malcolm,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Somashekarappa

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thank you for acknowledging our service. We appreciate your positive feedback and are glad you had a good experience with us. If there's anything more we can do to enhance your stay in the future, please let us know. We look forward to welcoming you back.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nedy

가족 여행
좋아요: 직원 및 서비스
It’s good for the price Ive stayed here twice no issies
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Nedy,Thank you for being a loyal guest and sharing your positive experience. We're delighted to hear that you've enjoyed your stays with us and that you find our pricing satisfactory. We look forward to welcoming you back for many more comfortable stays in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was great pictures were better online than actual appearances
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Thomas,Thank you for your kind words about our staff. We apologize if the actual appearance of our hotel did not fully meet your expectations based on the online pictures. Your feedback is valuable, and we will strive to ensure that our online images accurately represent our facilities. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, stained carpet, sheets were dirty, I removed them (put them on the floor) and called front desk asked them to be changed. Housekeeping took them off the floor and reinstalled the same dirty sheets.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This falls far below our standards, and we deeply regret any inconvenience caused. Your feedback is crucial, and we will address this matter promptly with our housekeeping team to ensure improvements in their procedures. We appreciate your understanding, and if there's anything more we can do to assist you or make amends, please feel free to reach out. We hope to have another opportunity to provide you with a more positive and satisfactory experience in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Nedy

별로예요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 16일
Dear Nedy,Thank you for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found not one, not two but three full grown cockroaches in the room. When I went to the front desk they refused to give a full refund. Did not even apologize for the experience. Would not stay here again!
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Ashley,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Sandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stained bed comforters
Walked in to 1st room turned on lights beds made nice room smells, then looked at beds stained comforter on both beds. 2 nd room same thing . Left hotel never will go back.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 11일
Dear Sandra,Thank you for your feedback! We are sorry everything about your stay did not reach up to our full potential. We have taken note of the comment mentioned and hope that any future stay with us reaches above your expectations. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

eric

출장 여행
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Eric,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another excellent stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Eugene

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 10일
Dear Eugene,Thank you for your perfect 5 out of 5 rating on Expedia! We're delighted to hear that you had a positive experience during your stay. If there are specific aspects that stood out and contributed to your satisfaction, we'd love to hear more.We look forward to hosting you again for another wonderful stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Cristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 31일
Dear Cristine, Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sharon 님, Nashville

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 20일
Dear Guest,Thank you for your 5-star review! We're delighted to hear that you enjoyed your stay with us. Our team is dedicated to providing a comfortable and pleasant experience for all our guests, and your feedback is truly appreciated. If you have any other comments or suggestions, please feel free to share. We hope to have the pleasure of welcoming you back on your next visit.Sincerely,Hotel Manager

6/10 - 괜찮아요

Gloria

가족 여행
별로예요: 청결 상태
Lobby very nice. Fall decorations. Looked clean Reception staff took awhile to get to desk at checkin. Never saw them to check out. I called out and waited 10 min. Just left the door card. Roaches x2 in our room
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,Thank you for your detailed feedback about your recent stay. We're glad you appreciated our lobby's fall decorations and cleanliness. However, we apologize for the inconvenience at check-in and the reported issue in your room. We take these matters seriously and will address them promptly to improve our services. Your feedback is important, and we hope for the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Achim 님, Basingstoke

단체 여행
One week holiday trip. No special expectations. The daily early morning hoovering of hallways between 6:15 and 6:45 (even on Sunday mornings) was annoying - a wake-up call before wake-up time!
2023년 9월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,Thank you for sharing your feedback about your one-week holiday trip. We apologize for the inconvenience caused by the early morning hallway maintenance, especially on Sunday mornings. Your feedback is essential, and we will address this issue to ensure a more peaceful stay for our guests. We appreciate your understanding and hope to provide you with a more enjoyable experience on any future visits.Sincerely,Hotel Manager

6/10 - 괜찮아요

Erica

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 4일
Dear Erica,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

8/10 - 좋아요

terry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my stay at Days Inn
Was very good wife had a head ache so 1st half day she stayed in our room quiet conditions help from house keeping after that things were great will be back Thanks Terry
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Terry,Thank you for your feedback. We're pleased to hear that your stay improved after your wife's headache, and that you found the conditions quiet and received helpful assistance from our housekeeping team. We appreciate your understanding and look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Erica

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,Thank you for giving us a perfect 5 out of 5 rating! We're thrilled that you had such an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Wendy

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,We're sorry to see that your recent experience with us warranted a 1 out of 5 rating. We apologize for any shortcomings in your stay. Your feedback is important to us, and we would appreciate any specific comments or concerns you may have had so that we can work towards improvement. Please feel free to share your insights with us, as we are committed to ensuring a better experience for our guests in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Rebekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
I have always enjoyed coming here, the staff and management are friendly and helpful. The pool is fantastic, rooms are clean and the beds are comfortable.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,Thank you for your continued support and kind words. We're delighted to hear that you've always enjoyed your visits here and that you find our staff and management friendly and helpful. It's also wonderful to know that you appreciate our fantastic pool, clean rooms, and comfortable beds. Your satisfaction means a lot to us, and we look forward to providing you with many more enjoyable stays in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Nathaniel

2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,Thank you for your rating of 6 out of 10. We value your feedback and would like to know how we can improve to provide you with a better experience in the future. Please feel free to share any specific concerns or suggestions you may have. We hope to have the opportunity to enhance your next stay with us.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Marsha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible experience here. I woke during the night to a cockroach crawling on my face. In the morning I was about to turn the water on for a much needed shower after the cockroach incident and the ceiling above the shower fell in with a rush of water along with a bucket!!
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 2일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
All good
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 2일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Henry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 2일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 2일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Rachel

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Bugs
2023년 8월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 2일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Clarissa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had a nice stay, just could have been cleaner.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a really good stay very friendly and helpful staff
2023년 7월에 2박 숙박함
답변 제공: Angie 님, 2023년 7월 24일
Thank you for staying with us. We hope to see you again

10/10 - 훌륭해요

andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great people, clean
2023년 7월에 2박 숙박함
답변 제공: Angie 님, 2023년 7월 24일
Thanks for staying with us. We hope you come again.

2/10 - 너무 별로예요

Tjana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cockroaches in the rooms and when we said something about it they moved us to another room with even more roaches
2023년 5월에 2박 숙박함

8/10 - 좋아요

Robby

2023년 7월에 1박 숙박함

8/10 - 좋아요

linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It looked like the floor wasn’t cleaned in our room. And there was no lock on the door to the outside so anyone could walk in. The garbage can by that door was overflowing and garbage on the ground. People slamming doors off and on all night. Very disappointed .
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Alice

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The facility is in need of a facelift. Needs painting and new wallpaper in the main hall. The room itself, was clean and the bed very comfortable. All in all, our one night stay was very nice.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

lizabeth

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fourth fest weekend
I’ve clean the place up since we last stay there, and it was a good breakfast
2023년 7월에 1박 숙박함

8/10 - 좋아요

roger

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I only needed a room for one night while traveling, and this room was a great one for the price. It was clean, included breakfast, and I slept well. Can’t ask for much more.
2023년 6월에 1박 숙박함

8/10 - 좋아요

James

2023년 6월에 1박 숙박함

8/10 - 좋아요

Diana

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was great. A little on the old fashion of apliances. Breakfast could be bettered but duable.
2023년 5월에 4박 숙박함

2/10 - 너무 별로예요

Cannon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

8/10 - 좋아요

Christy

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Beds were comfy. Pool was awesome. Definitely some sketchy people hanging out by the pool. Toilet and sink both clogged and wouldn’t flush/drain.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ashley

가족 여행
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함

8/10 - 좋아요

Charles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent value. Chinese Buffet is excellent. Wifi wasn’t great. Staff very friendly and helpful.
2023년 5월에 3박 숙박함
답변 제공: ANGELA 님, 2023년 5월 16일
THANK YOU FOR STAYING WITH US.

8/10 - 좋아요

Victoria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Tawaii

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The employees and owner of hotel gave very good hospitality.. I really never leave in a hotel. But over all it’s great. Besides all the hair round the toilet.
2023년 5월에 1박 숙박함
답변 제공: Angie 님, 2023년 5월 10일
Thanks you for staying with us. I will address the hair so I can get that problem solved.

10/10 - 훌륭해요

Leigh Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Angie 님, 2023년 5월 10일
Thank you for staying with us.

8/10 - 좋아요

Natalie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Give it a try
Will stay again. Need a different room tho. The bed hurt our backs. The room was not clean as it should be but overall was ok. The owner was a gem. Very friendly and hands on. Made you feel welcome. Very nice pool. Maybe the non smoking section was cleaner but we chose to save the 20.00 even tho we dont smoke. We will return one day
2023년 5월에 2박 숙박함
답변 제공: Angie 님, 2023년 5월 10일
Thanks you for staying with us. We hope to see you again.

10/10 - 훌륭해요

Aaron

2023년 4월에 1박 숙박함

8/10 - 좋아요

Craig

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls little thin if guest in next door room has tv on at night
2023년 4월에 7박 숙박함

10/10 - 훌륭해요

Andrew 님, Royal Wootton Bassett

2023년 4월에 9박 숙박함