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"Rooms are clean, outdated, needs renovation especially the bathrooms. Location is great to the Haram. It has two doors; one to the mall and the other to Ajyad street which is very convenient if you want to take a taxi anywhere. There is a Musallah by the front door which is very convenient if you’re late for prayer and it’s not that crowded. Breakfast is very good and plenty of variety. I loved the egg and fool station, people are very nice and helpful. Definitely I’ll be here if I go back. "

"Fresh and Full of Variety"

"Some receiption staff especially the females were not professional or friendly "

"Clean room Friendly staff. Great view ALHAMDULILLAH"

"The hotel said they hadn't received Expedia's payment and made me make a second payment upon arrival. The following day they acknowledged receipt of Expedia's payment and said I would be refunded my payment within 21 days. It is now 38 days and I've received no refund. The breakfast was recycled from the previous days' uneaten food."

"lovely location , super clean , and great Bus service .Loved it , thank you"

"Everything especially housekeeping on 3rd floor"

"Great location and comfortable rooms and close proximity to Masjid Alharam."

"Service helpdesk is not supportive "