Find hotels near Mall of Istanbul, Istanbul from ₩56,707

"Our experience was very bad. There were no daily room cleans, barely had the items needed to make coffee, no towel changes , the safe boxes were not working, the breakfast was mediocre and the staff was very indifferent to all of our complaints. Never again!"

"This hotel is far away unless you have a car or don’t mind spending a lot of money on taxi "

"Let me stop by saying from when I got to this hotel everyone was so friendly the food is nice the spa is amazingmr silvan helps me a lot with checking out late due to I had surgery he was so polite and calm with great customer service his just the best and thank you for all the team "

"Great"

"One of the reasons we picked this hotel is because of their “airport shuttle” service, “with surcharge” they said. That means that there are yellow taxis outside the hotel and you have to negotiate prices. Upon arrival, all of the staff was unfriendly. The room was ok - nothing special, definitely not as nice as the pictures. The bathroom was not great at all. The shower was so cramped, the doors would not close, and so the bathroom got flooded. Even the shower handle came off, and the water temperature spontaneously fluctuated between scorching hot and cold all by itself. Best part of the stay: nice clean sheets, the pool, and the buffet breakfast (for which you have to pay extra). By the way, if you need to change money, do it before you get to that hotel, because there is no possibility of doing it there, unless you take a taxi to a money exchange. Finally, the hotel is in tbe boondocks. Nothing picturesque nearby. No place to go without a taxi. Not a pretty part of Istanbul. A taxi to the hotel from the international airport costs between $60 - $100 "

"Amazing service and amazing breakfast buffet"

"Amazingly professional staff. Housekeeping was great. I loved the breakfast. Whenever something didn’t go as it should, they responded quickly, resolved the issue efficiently, and made sure everything was back on track. Their attentiveness and commitment to service really stood out and made the overall experience even more enjoyable."

"It was an amazing stay for me and my family. The hotel is very family friendly and all the staff are very warm and hospitable. Special mention to Sevinc, Umut, Mustafa and Asiye. They make you feel extremely welcome and go out of their way to make your stay memorable. "

"Great staff, especially Recep and Busra."