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호텔 JS 포르토콜롬 스위트 여행 후기

4 out of 5
호텔 JS 포르토콜롬 스위트
Carrer Orada, s/n, Portocolom, Felanitx, Mallorca

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 34개 이용 후기 중 22개" "
평점 8 - 좋아요. 34개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 1개" "
평점 4 - 별로예요. 34개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 0개" "

9.4/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Serafin

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Ideal para descansar
2023년 10월에 10박 숙박함
답변 제공: Ana 님, 2023년 11월 5일
Estimada Serafin,muchas gracias por su amable comentario sobre su estancia en nuestroJS Hotel. Nos alegra mucho saber que encontró nuestro hotel ideal para descansar.Nuestra principal prioridad es proporcionar a nuestros huéspedes un ambiente relajante y agradable, y es reconfortante saber que hemos cumplido con sus expectativas.Esperamos tener el placer de darle la bienvenida nuevamente en el futuro para que continúe disfrutando de su merecido descanso.Gracias por elegir JS Hotels.Saludos cordiales,todo el equipo de JS Hotels

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top
Très bon séjour, hôtel très sympa. Tout est propre, bonus certaines personnes parlent très bien français. Buffet copieux.
2023년 10월에 2박 숙박함
답변 제공: Maria 님, 2023년 10월 15일
Dear Laura,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you very much for sharing your comments with the travellers community and for the time taken to write your kind review. Also, we are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights.It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team

10/10 - 훌륭해요

Marcelo

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCELENTE TODO!
Muy buena experiencia! desde la comodidad, la limpieza, la comida y el servicio de sus trabajadores, repetiremos por supuesto!
2023년 8월에 5박 숙박함
답변 제공: JS PortoColom Suites 님, 2023년 9월 6일
Estimada Carolina,Nuestro objetivo es proporcionar a nuestros huéspedes experiencias memorables y estamos encantados de saber que en su caso hemos podido dejar una impresión positiva. Tenga la seguridad de que sus comentarios sobre nuestro excelente servicio han sido compartidos con nuestros compañeros para motivarlos a ofrecer siempre lo mejor a nuestros huéspedes. Gracias por tomarse el tiempo de compartir su experiencia.Asimismo, le agradecemos que haya apreciado la comodidad de nuestro hotel JS Portocolom Suites.En segundo lugar, nos alegramos de que haya disfrutado de nuestras limpias habitaciones. La higiene es muy importante para nosotros a fin de que nuestros huéspedes tengan las vacaciones más relajantes.Es un auténtico placer conocer que su experiencia con nosotros cumplió con sus expectativas, destacando la calidad de la comida y el servicio ofrecido por nuestro personal.Es un placer saber que guarda un agradable recuerdo de su estancia con nosotros y esperamos que vuelvan a visitarnos pronto.Atentamente, todo el equipo de JS Hotels.

10/10 - 훌륭해요

Andrej

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel suitable for families with small kids.
2023년 8월에 10박 숙박함
답변 제공: Maria 님, 2023년 8월 21일
Dear Andrej,we are very pleased to read that you and your family had a pleasant time in our hospitality at our JS Hotel and want to thank you for using Expedia to share your experience with others. Thank you for recommending us!Hoping to welcoming you and your family again soon!Best wishes, the entire JS Hotels Team

4/10 - 별로예요

Burkhardt

별로예요: 객실의 편안함
Wiederholungsfaktor 0 %
Schlechteste 4 Sterne Hotel, in dem wir je waren. Bei 30 Grad ist eine funktionierende Klimaanlage ein muss. Leider scheinen dass nur die Gäste zu wissen. Die Rezeption hatte aufgrund der Vielzahl der Beschwerden nur auswendig gelernte Floskeln parat. Nie wieder…
2023년 6월에 3박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
Lieber Burkhardt,vielen Dank, dass Sie sich entschieden haben, Ihren Urlaub bei uns zu verbringen. Es tut uns jedoch sehr leid zu lesen, dass Sie eine negative Erfahrung gemacht haben. Ihr Feedback ist sehr wichtig, damit wir uns weiterhin verbessern können. Wir hatten aufgrund von Überlastung des Netztes Probleme mit unseren Klimaanlagen. Es tut uns sehr leid, dass Sie Unannehmlichkeiten hatten und möchten uns hier vielmals bei Ihnen entschuldigen. Es tut uns sehr leid zu lesen, dass Ihnen der Aufenthalt in unserem Hotel nicht gefallen hat. Mit freundlichem GrußIhr JS Hotels Team

8/10 - 좋아요

Malin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personal muy bueno, limpieza excelente, desayuno bueno, habitación cómoda con buena terraza. Las vistas no son buenas y si la habitación da a zona de terrazas, oirás ruido. Zona piscina cierra a las 19:00. Si quieres una Coca Cola a partir de las 23:00 tendrás que buscar fuera del hotel. El gimnasio estaba en obras en mi estancia.
2023년 6월에 6박 숙박함
답변 제공: JS Hotels 님, 2023년 6월 21일
Estimado Luis,Nos encanta mimar a todos nuestros huéspedes. Por ello, es una gran satisfacción para nosotros saber que ha pasado una estancia tan maravillosa con nosotros.Agradecemos especialmente sus comentarios sobre nuestro equipo. Siempre es un honor para nosotros conocer la satisfacción de nuestros huéspedes con la calidad y el servicio de nuestro hotel. Es estupendo que recomiende nuestro hotel basándose en su experiencia. Gracias por reconocer la limpieza de nuestro hotel, para nosotros la higiene es fundamental, y nuestro equipo de limpieza trabaja duro para que nuestros huéspedes se sientan cómodos en nuestras instalaciones.Es maravilloso escuchar que la variedad y la calidad de la comida servida en nuestro buffet de desayuno ha superado sus expectativas. Ofrecemos una excelente selección y servicio ya que entendemos lo importante que es satisfacer el gusto de cada huésped y también lo necesario que es para disfrutar plenamente de su experiencia vacacional.Asimismo, le agradecemos que haya apreciado nuestras cómodas habitaciones y su terraza.Lamentamos leer que algunas partes de las instalaciones de nuestro hotel estaban en obras durante su estancia.Por otro lado, cuando las condiciones atmosféricas y durante el mes de mayo y las primeras semanas de junio le informamos que cerramos el Bar Piscina a las 19:00, pero sigue teniendo disponible el Bar Interior situado al lado de recepción por si desean tomar algo. Estamos deseando volver a verle pronto.Atentamente, todo el equipo de JS Hotels.

8/10 - 좋아요

Arnaud

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-un hotel à taille humaine avec un personnel trés à l'écoute. -coté restaurant, plutot correct exepté les desserts (mais y a t il de bons desserts en Espagne...? ) -la zone piscine est trés bien, propre. -nous y sommes allés hors saison, les chambres donnant sur la baie seront certainement moins au calme pdt la saison (restaurant en bas sur la place)
2023년 5월에 6박 숙박함
답변 제공: Ana 님, 2023년 5월 23일
Dear Arnaud,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel.We hope to be able to welcome you again soon. Yours sincerely, the entire JS Hotels Team

10/10 - 훌륭해요

Bastian

2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Laurence

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Cyril

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Sara-Louise

2022년 9월에 4박 숙박함

10/10 - 훌륭해요

Helio

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Helio

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Oliver

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Essen war abwechslungsreich und die Mitarbeiter waren alle sehr freundlich und hilfsbereit
2022년 9월에 11박 숙박함
답변 제공: Ana 님, 2022년 10월 2일
Lieber Oliver,vielen herzlichen Dank für Ihren freundlichen Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und natürlich besonders über Ihre positive Bewertung.Es wäre uns eine Freude, Sie recht bald wieder in unserem JS Hotel willkommen zu heißen. Sonnige Grüße,das gesamte JS Hotels Team

10/10 - 훌륭해요

MS PRITCHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함

10/10 - 훌륭해요

Pascal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très confortable
Très bel hôtel au calme (vu la situation sur la côte) Chambre confortable, piscine très agréable, bon petit déjeuner et service très sympa. Le port et les restos à côté sont également très charmants et bons!
2022년 8월에 4박 숙박함
답변 제공: Ana 님, 2022년 8월 23일
Dear Pascal,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience with us.Kind regards, JS Hotels Team

8/10 - 좋아요

Joaquin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estancia agradable
Hotel muy bien ubicado y muy bien cuidado, el estado de las habitaciones e instalaciones era muy bueno y la limpieza sobresaliente. Lo peor era el buffet a la hora del desayuno en el que había mucha gente ( con eso no se puede hacer nada) y la calidad de la bollería (galletas, magdalenas...) no era muy buena. La variedad de la fruta era baja.
2022년 7월에 9박 숙박함

8/10 - 좋아요

Stian

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff, all super helpful. Lovely area, great pool and close to a brilliant beach and lots of restaurants.
2022년 6월에 5박 숙박함
답변 제공: Maria 님, 2022년 7월 13일
Dear George, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to all our staff. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

10/10 - 훌륭해요

Arla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함

8/10 - 좋아요

Pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour agréable
Séjour agréable dans un hôtel rénové. L'hôtel est propre. La nourriture bonne mais sans grande prétention.
2021년 8월에 7박 숙박함
답변 제공: Maria 님, 2022년 2월 3일
Dear Pierre, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

8/10 - 좋아요

Sascha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schöne Poolanlage, gutes abwechslungsreiches essen (Halbpension), modern eingerichtete Zimmer.
2021년 9월에 7박 숙박함
답변 제공: Ana 님, 2021년 10월 12일
Lieber Sascha, vielen Dank für Ihren sehr freundlichen Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen so angenehmen Aufenthalt bei uns hatten und natürlich besonders über Ihre freundliche Bewertung. Es wäre uns eine Freude, Sie recht bald wieder in unserem Hotel willkommen zu heißen. Freundliche Grüße, das gesamte JS Hotels Team

10/10 - 훌륭해요

Fco. Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfecta, el desayuno muy bien y la cena excelente, estuve a media pensión. El unico pero que le puedo poner es la ubicación del rollo de papel higiénico, es incomodisimo, nos dábamos siempre con el.
2021년 9월에 7박 숙박함
답변 제공: Todo el equipo de JS Hotels 님, 2021년 10월 20일
Estimado Fco. Javier, Nos complace mucho recibir comentarios como el suyo. Es un honor para nosotros saber que todo ha estado a su gusto y que incluso hemos superado sus expectativas. Asimismo, nos alegra leer que nuestra oferta gastronómica ha sido de su total agrado, contamos con un equipo de cocina excepcional que se esfuerza a diario por ofrecer variedad y calidad a todos nuestros huéspedes. Sus amables comentarios serán trasladados al equipo, que sin duda estará muy agradecido de que su trabajo haya sido digno de destacar. Por otro lado, tomamos nota de su apreciación sobre la ubicación del portarrollos del baño para mejorar la experiencia de nuestros huéspedes y que se sientan en el hotel lo más a gusto posible. Gracias por su valoración perfecta y sus tan amables palabras. Esperamos tener la posibilidad de volver a saludarle de nuevo en un futuro próximo. Le mandamos un cordial saludo desde nuestra bonita localización. Atentamente, todo el equipo de JS Hotels.

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely clean, modern room with everything you need! Paulo on reception was so friendly, professional and helpful. A real asset to the hotel! Breakfast was brilliant, great selection, relaxed and everything you could need... Even lactose free milk. Great location, with free parking. One way system to find the hotel. But a cute square with restaurants just outside the hotel and a lovely walk right round the bay.
2021년 9월에 1박 숙박함
답변 제공: Ana 님, 2021년 9월 20일
Dear Holly, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

10/10 - 훌륭해요

Agnieszka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Polecam
Serdecznie polecam Hotel. Czysto, jedzenie przepyszne, położenie niedaleko przystanku i prawie w centrum życia miasteczka. Pokoje bardzo wygodne, wszystko nowe. Obsługa bardzo sympatyczna i pomocna. Wspaniały widok na zatokę.
2021년 9월에 5박 숙박함
답변 제공: Ana 님, 2021년 9월 17일
Dear Agnieska, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing pool good hotel
Very satisfied with our stay. Plus: Pool Cleaning Feeling of the hotel Breakfast We enjoyed staying at the hotel, it was good for us as a couple but I think for families it is even better. I would say again. Less positive: The staff in reception was always very kind, but they did give of wrong information several times. For example regarding taxi, no welcome drink was offered.
2021년 9월에 5박 숙박함
답변 제공: Ana 님, 2021년 9월 14일
Dear Linda, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments.Thank you also for the photos!!! We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

8/10 - 좋아요

Nuria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 4박 숙박함

4/10 - 별로예요

Janna

2021년 8월에 4박 숙박함

8/10 - 좋아요

Georg

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bekvämt boende
Mycket fint och fräscht hotell med stora, ljusa rum med bra AC och bekväma sängar. Poolområdet är stort med bra plats för barnfamiljer, främst kanske med yngre barn. Restaurangen erbjuder middagsbuffé till lågt pris, men den håller också en ganska ordinär nivå. Även frukosten är ganska ordinär. Tyvärr slarvade många gäster med munskydd när de rörde sig i lokalerna och personalen måste bli mycket bättre på att säga till. Sammanfattningsvis ett mycket bra hotell där restaurangen och baren skulle må bra av en uppryckning.
2021년 7월에 1박 숙박함
답변 제공: Ana 님, 2021년 9월 9일
Dear Georg, thank you so much for sending in such a friendly review. It´s wonderful to read you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

8/10 - 좋아요

Yan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell
Mycket bra hotell, nyrenoverat och fräscht. The enda som var tråkigt var middagsupplevelsen när vi beställde en flaska rose men den var rätt varm och de hade ingen vinkylare och sen kom servitören mitt på middagen och bad oss att betala för vinet.
2021년 7월에 1박 숙박함
답변 제공: Ana 님, 2021년 8월 2일
Dear Yan, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for taking the time to share your feedback about your recent stay with us. We take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on.Thank you very much. It is a great help indeed. We do hope this will not deter you from visiting us again in the future. Yours sincerely, JS Hotels Team

10/10 - 훌륭해요

Maria H

2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Kaliopi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent all around
Fantastic spacious room, breakfast and service. Walking distance to Portocolom center, restaurants and shops. 5 minutes walk to port. Would absolutely recommend.
2021년 7월에 2박 숙박함
답변 제공: Ana 님, 2021년 7월 26일
Dear Guest, thank you so much for sending in such a friendly review. Thank you so much! It´s wonderful to read you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team