조감도

바르셀로 몽텔리마르 - 올 인클루시브 여행 후기

3.5 out of 5
바르셀로 몽텔리마르 - 올 인클루시브
Carretera De Masachapa Km 65, San Rafael del Sur

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 472개 이용 후기 중 153개" "
평점 8 - 좋아요. 472개 이용 후기 중 141개" "
평점 6 - 괜찮아요. 472개 이용 후기 중 76개" "
평점 4 - 별로예요. 472개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 472개 이용 후기 중 57개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Purchased all inclusive but was charged for soda and water at restaurant
2024년 5월에 2박 숙박함
답변 제공: Barcelo Montelimar 님, 2024년 5월 6일
Dear Guest We first would like to thank you for choosing our Barceló Montelimar hotel for your holidays and for sharing your comments on your experience among us. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Regards Barceló Montelimar

2/10 - 너무 별로예요

ryan

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a casino, bars and restaurants that were not open and there was no information on this. All inclusive but common drinks were at a premium. For example Victoria classica was free but tona had a surcharge. I would not recommend it to friends
2024년 4월에 1박 숙박함
답변 제공: Barcelo Montelimar 님, 2024년 5월 6일
Dear Guest Although we sincerely regret your disappointment with your stay in our Barceló Montelimar Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.RegardsBarceló Montelimar

10/10 - 훌륭해요

Victorino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Barcelo Montelimar 님, 2024년 5월 6일
Estimado cliente Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Montelimar. Es maravilloso leer que fuimos capaces de hacer especial su estancia.Esperamos poder atenderle pronto.Saludos, Barceló Montelimar

2/10 - 너무 별로예요

William

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't go here, this resort is only for local people, horrible in every possible way, do not go, not worth it
2024년 4월에 2박 숙박함
답변 제공: Barcelo Montelimar 님, 2024년 5월 6일
Dear Guest Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Montelimar hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards Barceló Montelimar

10/10 - 훌륭해요

Rosa

Excelente todo
2024년 4월에 2박 숙박함
답변 제공: Barcelo Montelimar 님, 2024년 4월 29일
Estimado clienteGracias por este maravilloso comentario. Nos encanta saber que cumplimos con sus expectativas. Le esperamos pronto. Saludos,

10/10 - 훌륭해요

Alba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy Excelente
2024년 4월에 2박 숙박함
답변 제공: Barcelo Montelimar 님, 2024년 4월 23일
Estimado cliente Agradecemos su confianza al disfrutar de sus vacaciones con nosotros. Nos encanta saber que hemos cumplido con sus expectativas. Esperamos atenderle pronto. SaludosBarcelo Montelimar

10/10 - 훌륭해요

Julio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fue una bonita experiencia
2024년 4월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 4월 18일
Estimado cliente Gracias por sus comentarios, nos encanta saber que pudimos cumplir con sus expectativas. Saludos, Barcelo Montelimar

2/10 - 너무 별로예요

Edden Daniel

별로예요: 청결 상태
no comment
2024년 4월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 4월 15일
Dear Guest Although we sincerely regret your disappointment with your stay in our Barceló Montelimar Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Regards

10/10 - 훌륭해요

Rodolfo

2024년 4월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 4월 15일
Estimado cliente Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Barceló Montelimar; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Gracias y esperamos poder atenderle pronto. Saludos,

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente todo
2024년 4월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 4월 4일
Estimado cliente Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.Esperamos poder atenderle pronto. Saludos Barcelo Montelimar

4/10 - 별로예요

??

Los platos de restaurante no han lavado bien y no ofrece agua potable en habitación y es muy difícil de conseguir comida o agua en después de horarios de comer
2024년 3월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 31일
Estimado cliente Muchas gracias por el tiempo dedicado en compartir sus impresiones personales sobre su estancia en el Barceló Montelimar. Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar contínuamente la experiencia que creamos para nuestros clientes. Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Una vez más, gracias por su tiempo y a pesar de los problemas surgidos en su estancia, esperamos que Barceló siga siendo una opción para sus próximas vacaciones y que tengamos la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo. Saludos Barcelo Montelimar

2/10 - 너무 별로예요

Sergio

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Loved the fried plantains. Hated the room, it was filthy, looked like it hadn’t been cleaned in forever. There were bugs and ants everywhere, I killed a long poisonous black centipede that almost crawled onto my wife’s foot. The room was so dirty that we refused to walk barefoot. The locals basically took over every day of our stay, the adults only jacuzzi was filled with children. Your locals were extremely rude to my wife who happens to be African American. The food was subpar and somedays just not good at all. So disappointed in our stay, it totally almost ruined our anniversary but fortunately my wife is a sport about it. Everyday she work up with bite marks on her from whatever bugs were crawling around in the bed she slept in. When I booked I asked for a king size bed but was given a room with 2 full size beds. We have been to other Barcelo resorts and know that this doesn’t come even remotely close to the Barcelo standards, I suggest anyone looking at this location close your browser and run fast. The disappointment is beyond words to describe the nightmare of staying at Barcelo, Montelimar. Save your money go somewhere nice the locals have completely destroyed any chance of a decent stay. Couldn’t leave fast enough! ( Side note: Thank you Franklin and Karin at the front desk for being so nice. You guys are the only positive light that shines in this horrible place.)
2024년 3월에 3박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 31일
Dear Guest We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.We are sincerely sorry to read your dissatisfaction with the cleaning, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Regards Barcelo Montelimar

8/10 - 좋아요

Esther

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un trabajo de jardinería muy bueno, paisajes hermosos. Muchos árboles que hacen muy amena la caminata en las instalaciones. La piscina bien limpia y agradable. Linda playa.
2024년 3월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 31일
Estimado clienteMuchas garcias por compartirnos su valoración sobre su reciente estancia. Nos encanta saber que las instalaciones y el personal cuplió con sus expectativas. Saludos Barcelo Montelimar

6/10 - 괜찮아요

MARCONI

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
This is my fourth stayed and maybe the lasts, it not the same anymore, lots of things did not like for the price, it not worth it to come too far for this.
2024년 3월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 25일
Dear Guest Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Montelimar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Regards

10/10 - 훌륭해요

YEM

2024년 3월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 4월 4일
Estimado cliente Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Montelimar. Es maravilloso leer que fuimos capaces de hacer especial su estancia.Saludos Barcelo Montelimar

8/10 - 좋아요

Ivania

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
is dirty and walking at night we didn’t feel safe, the checkouts took longer that necessary thank you 🙏
2024년 3월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 11일
Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope you can visit us soon. Regards Barcelo Montelimar

8/10 - 좋아요

Francis J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 11일
Estimado cliente Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Esperamos servirle pronto.Saludos,

8/10 - 좋아요

Yorlene

2024년 3월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 25일
Dear Guest Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.We hope you can viist us soon. Regards

2/10 - 너무 별로예요

Julio

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 11일
Estimado cliente Gracias por compartirnos su valoración sobre su reciente estancia. Esto nos ayuda a tomar acciones de mejora en nuestros servicios. Esperamos poder atenderle pronto. Saludos

10/10 - 훌륭해요

Brenda Priscila

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Toda la atención es personalizada. Sin duda alguna, volveré pronto.
2024년 1월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 2월 2일
Estimado cliente Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Esperamos atenderle pronto. Saludos, Barcelo Montelimar

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 2월 2일
Estimado cliente Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Esperamos atenderle pronto. Saludos, Barcelo Montelimar

10/10 - 훌륭해요

Ervin Alexander

2024년 1월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 3월 25일
Estimado cliente Gracias por compartir su valoración sobre su reciente estancia en el hotel. Nos encanta saber que hemos cumplido con sus expectativas. SaludosBarcelo Montelimar

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El menú no es variable, y el sabor poco agradable.
El lugar es muy bonito y acogedor. Tuvimos un buen tiempo de descanso. La playa es muy limpia. El show familiar es muy bonito; sin embargo, la música en vivo solo toca un género musical específico. Si eres amante de la buena comida, te recomendaría que te alojes por poco tiempo. El menú no es variable, y el sabor poco agradable. La comida que sobra en el almuerzo la vuelven a preparar de otra manera y la sirven en la cena. El sabor se vuelve aún más diferente. Si no te gustó en el almuerzo, mucho menos te va a gustar en la cena. Solo una chica tuvo la calidad de servicio y amabilidad a la hora de servir la mesa.
2024년 1월에 4박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 1월 18일
Estimado clienteEn Barceló estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Una vez más, gracias por su tiempo y a pesar de los problemas surgidos en su estancia, esperamos que Barceló siga siendo una opción para sus próximas vacaciones y que tengamos la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo.saludosBarcelo Montelimar

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 1월 11일
Dear Guest Thank you for the great feedback of your recent holiday experience at our Barceló Montelimar; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We hope you can visit us soon. Regards Barcelo Montelimar

10/10 - 훌륭해요

angela

2023년 12월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 1월 9일
Estimado cliente Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Montelimar. Estamos encantados de que haya disfrutado de su estancia. Esperamos poder atenderle pronto. Saludos,Barcelo Montelimar

2/10 - 너무 별로예요

Vani

2023년 12월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 1월 9일
Estimado cliente Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Montelimar. Estamos encantados de que haya disfrutado de su estancia. Esperamos poder atenderle pronto. Saludos,Barcelo Montelimar

10/10 - 훌륭해요

Werner Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 1월 9일
Estimado cliente Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Montelimar. Estamos encantados de que haya disfrutado de su estancia. Esperamos poder atenderle pronto. Saludos,Barcelo Montelimar

4/10 - 별로예요

Maria Luisa

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Inadequate accommodation and dining options for families given that it is a resort. No accommodations for kid with special diet. I asked the front desk for banana and yogurt and no response. Internet barely works and only in certain areas. Not worth the expense.
2024년 1월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2024년 1월 11일
Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards Barcelo Montelimar

10/10 - 훌륭해요

Kevin

2023년 12월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 28일
Dear Guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Montelimar was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards Barcelo Montelimar

4/10 - 별로예요

Exenia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is good to stay, but the bathrooms It’s was not cleaned.
2023년 12월에 3박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Montelimar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. regards

10/10 - 훌륭해요

Javier

2023년 12월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Estimado clienteLe damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.Saludos

10/10 - 훌륭해요

BRUCE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean swiming pool, good food,.
2023년 12월에 4박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Dear Guest Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticsRegards Barcelo Montelimar

8/10 - 좋아요

Julio

2023년 12월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Estimado cliente Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.Saludos

4/10 - 별로예요

CHAD

연인과의 여행
별로예요: 직원 및 서비스
Advertised A Casino . The Casino was(Closed) Advertised 4 restaurants (all a la cartes restaurants) (Closed) Advertised as Bilingual (it is not bilingual) Bus Loads of day use visitors create huge line ups at buffet and bars.. To be fair our room was clean and well kept. This resort seemed to be for locals or Spanish speaking clientele only.. Very Very different then all other Barcelos we have ever been too.
2023년 12월에 3박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Montelimar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. regards

10/10 - 훌륭해요

Yahaira 님, Milwaukee

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
King bed was comfortable! Liked the adult show. I loved the beach! Everyone was at the pool, felt like a private beach just for two.👍 Coffee maker didn’t work.
2023년 12월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Dear Guest Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticsRegards.

2/10 - 너무 별로예요

Vicente

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Estaba todo bien pero desgraciadamente nuestra habitacion el aire acondicionado no funcionaba no pedidos dormir por calor tratamos de reportarlo pero no habia personal para reparar el aire en ese momento entonces pasamos una terrible noche porque pagar esa cantidad de dinero y son aire a condicionado eso es terrible. Aparte el almuerzon y los snak que nos recibieron estubo terrible uno espere algo de buena calidad pero una de las opcoones de comida era higado eso no es comida para vaacionar eso lo compras en tu casa y la parte de.los snak el.supuesto pollo era mas bien peyejo frito y solo daban 2 y solo peyejo pues tratamos de mejorar ennambiente y adavtarnos pero si fue una mala experiencia y ni si quiera nos reconocieron algo
2023년 11월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Estimado cliente En Barceló estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.SAludos, Barcelo Montelimar

10/10 - 훌륭해요

Rosa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buenos
2023년 11월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 12월 23일
Estimado cliente Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Saludos,

8/10 - 좋아요

Randall

2023년 11월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 11월 17일
Estimado cliente Gracias por compartir su valoración sobre su reciente estancia. Esperamos poder atenderle pronto.Saludos

4/10 - 별로예요

BREYONA

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kenia P was great with everything and so was the staff at bar Carey. The oceano restaurant was full of people with attitude and were very rude. The hotel was not clean and a lot of the restaurants and bars weren’t open and don’t stay open past 7pm. The drinks were waterer down and the food was nasty. I stayed at the barcelo in puerto Vallarta and it was way better. This was upsetting!
2023년 11월에 3박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 11월 15일
Dear Guest. Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.RegardsBarcelo Montelimar

2/10 - 너무 별로예요

Danilo

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
People from there not politeness.
2023년 11월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 11월 15일
Dear GuestThank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. RegardsBarcelo Montelimar

8/10 - 좋아요

Dora

2023년 10월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 11월 17일
Estimado cliente: Le agradecemos el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro Barceló Montelimar, ser considerados como uno de los mejores hoteles en los cuales ha estado es, sin duda alguna,un gran elogio para nosotros.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 10월에 4박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 10월 30일
Dear GuestThank you for this amazing review. We hope you can visit us soon. Regards

8/10 - 좋아요

karla

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked that the hotel was at all time safe but I didn’t like the pool hours closed 8 am to 7 pm they should extend hours till 10 pm ! Food wasn’t that great !
2023년 10월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 10월 16일
Dear Guest:Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Montelimar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.RegardsBarcelo Montelimar

2/10 - 너무 별로예요

YASSER

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don't like the noise around the pool and the dirty in my room.
2023년 10월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 10월 16일
Dear Guest:Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. RegardsBarcelo Montelimar

10/10 - 훌륭해요

JENNY 님, choluteca

2023년 10월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 10월 30일
Estimado clienteGracias por esta maravillosa valoración Esperamos poder atenderle pronto. SaludosBarcelo Montelimar

8/10 - 좋아요

Yomara Iveth

좋아요: 청결 상태, 직원 및 서비스
Muy tarde entregan la habitación
2023년 10월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 10월 4일
Estimado cliente: Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Esperamos tener la oportunidad de atenderle pronto. Saludos,

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place to stay in clean the food was great the pools were awesome not to mention the jacuzzi as well.. I hope to return soon
2023년 9월에 1박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 10월 30일
Dear Guest:Thank your for this amazing review. We hope you can visit us soon.Regards

10/10 - 훌륭해요

Hiubert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is my 8th time at Montelimar, and I strongly recommend it to all, one of the best all inclusive resort. The beach front bungalow I had was amazing, from my window I could see the beautiful ocean, and just steps away, the main restaurant, and at each meal it was heavenly delicious.the staff would ask you if you want another drink of whatever you are drinking, before you ran out of it. I felt pampered and is the reason I keep going back, the treatment with respect and professionalism of a well trained staff. They have clubs and casino, and just call reception to pick you up , at night it turns into party time .at the Casino with shows, Disco and Casino. Just amazing. Hiubert Castellon.
2023년 9월에 2박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 9월 26일
Dear Mr. Castellon: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We hope you can visit us soon. Regards

8/10 - 좋아요

Mileidys

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was friendly and helpful attention, the property need improvement.
2023년 9월에 6박 숙박함
답변 제공: BARCELO MONTELIMAR 님, 2023년 9월 25일
Dear Guest: We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope you can visit us soon. Regards