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베스트 웨스턴 맨해튼 인 여행 후기

2.5 out of 5
베스트 웨스턴 맨해튼 인
601 E Poyntz Avenue, Manhattan, KS

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 630개 이용 후기 중 226개" "
평점 8 - 좋아요. 630개 이용 후기 중 208개" "
평점 6 - 괜찮아요. 630개 이용 후기 중 92개" "
평점 4 - 별로예요. 630개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 630개 이용 후기 중 43개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

BAIK SOO 님, 서울 강남구

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
맨하탄 캔사스에서 추천할 만한 호텔
아주 편한하고 좋았음

4/10 - 별로예요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Breakfast service and area was good with good options. Bed was in horrible condition, visible sags in the bed mattress and extremely uncomfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Emily

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Stephanie

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place I have ever stayed in manhattan kansas. Dirty, made me feel gross, A/C broke, we moved to 3 different rooms in our 3 day stay. I have been dealing with getting a refund and the management staff is rather rude and blames these problems on other staff members. Won’t be staying here again for sure.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Alyssa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down, awful beds.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Erica

2024년 4월에 1박 숙박함

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was comfortable, staff at the checkin was very pleasant and friendly. Bathroom was fine. Room was large and very nice. Unfortunately, breakfast was very limited. No yogurt, no butter, no juice! We were told the truck had not arrived. The bacon, sausages, peppers and scrambled eggs were all served in the same greasy skillet. No biscuits for the sausage gravy.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jose

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Cathy

좋아요: 청결 상태
I came for breakfast at 7:15 and there crumbs of eggs and gravy left as well as lukewarm coffee. The desk clerk spent her time smoking out front instead of checking on levels of food. I also had to go through cabinets to find forks and spoons.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Katie

별로예요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mayra 님, SPRING HILL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
na
2024년 3월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 4월 9일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 785-537-8300.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Lee M.GeneralManagerBest Western Manhattan Inn

6/10 - 괜찮아요

John

2024년 3월에 1박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 편의 시설/서비스
Helped by 3 different staff & everyone was so polite & helpful. Parking & entry is not well lit. No elevator. Room was well appointed although worn. Breakfast was great!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Felicia

연인과의 여행
좋아요: 편의 시설/서비스
Great breakfast, kind staff and clean room
2024년 3월에 1박 숙박함

8/10 - 좋아요

tatiyana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for the weekend we needed
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Pamela

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is under construction and can't be used. The location is not walkable at all. East. Poyntz is really Highway 24. Fine if you have a car.
2024년 2월에 4박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 3월 3일
Thank you for taking the time to share your thoughts. Your opinion matters and we appreciate you

8/10 - 좋아요

Wyatt

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Joseph

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. The staff was very friendly and helpful.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Zuzana

가족 여행
좋아요: 편의 시설/서비스
It was nice and clean. Would stay there again.
2024년 2월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 2월 20일
Thank you for taking the time to share your thoughts. We appreciate the opportunity to host you and would love to see you again. Have a wonderful day.

8/10 - 좋아요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room smelled of smoke even though it's a non-smoking facility. Pool closed for season. Dog poo on front sidewalk.
2024년 2월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 2월 19일
Thank you for taking the time to share your experience with us. We strive to give you the best possible stay and would love to host you again. I am sorry for the mishaps with the walk path way. We had a large group of guest from the rodeo that was in town. Some of those guest had horse trailers and made a mess. The issue was taken care of as soon as we noticed it. If you are to stay with us again in the future I would like to offer you a discount as I did with this stay. Thank you and have a wonderful day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Lee 님, 2024년 2월 19일
Thank you for taking the time to share your thoughts. We really appreciate you staying with us and we would love to host you again in the future.

10/10 - 훌륭해요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 1월 11일
Thank you for taking the time to review your stay with us. We greatly appreciate you staying with us and we would love the opportunity to host you again.

8/10 - 좋아요

KATHRYN

가족 여행
좋아요: 청결 상태
Surrounding property is unkept. It sure could use a bit of sprucing up. We asked for a king size bed but got what feels like a full size. Breakfast selection is good.
2023년 12월에 2박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 1월 11일
Thank you for taking the time to review your stay with us. We greatly appreciate you staying with us and we would love the opportunity to host you again.

8/10 - 좋아요

Sabrina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price clean place for a night
2023년 12월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2024년 1월 11일
Thank you for taking the time to review your stay with us. We greatly appreciate you staying with us and we would love the opportunity to host you again.

4/10 - 별로예요

susan

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok but there are better choices!
The hotel is in an isolated area. It looks ok from the outside but the inside is outdated and kind of run down. The front desk lady was not real friendly and seemed to struggle. The room too was very outdated. When the room above us turned on their shower it was extremely loud. Sounded like they were in our bathroom!
2023년 12월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 12월 5일
Thank you for taking the time to share your review. We really appreciate you staying with us and we will work hard to update and address your issues.

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, convenient to conference.
2023년 11월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 12월 5일
Thank you for taking the time to share your thoughts. We really appreciate you staying with us and would love to host you in the future.

10/10 - 훌륭해요

Andrew

Did a good job keeping sidewalks and parking area clear during heavy snow
2023년 11월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 12월 5일
Thank you for taking the time to share your review. We really appreciate you staying with us and would love to host you again.

8/10 - 좋아요

Melea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No elevator
No elevator made me not crazy about the facility. If you have issues with stairs - be sure to ask for a first floor room - Then you will enjoy your stay
2023년 11월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 12월 5일
Thank you for taking the time to share your review. We really appreciate you staying with us and would love to host you again.

2/10 - 너무 별로예요

Kim

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got here 30 min after check in time and they had one guy working with out any help. One of our rooms had no heat and no working elevator
2023년 11월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 11월 28일
Thank you for sharing your experience. Please give me a call at your earliest moment to discuss in further detail. You can reach me at 785-537-8300

2/10 - 너무 별로예요

Neil

2023년 11월에 1박 숙박함
답변 제공: nicole 님, 2023년 12월 21일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Jacob

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is very dated, but maintained clean and tidy. The staff were friendly and professional. Of course we booked during a college football home game so the price was a good 2x what it should be.
답변 제공: Lee 님, 2023년 12월 1일
Thank you for taking the time to give us a review. We will be updating the hotel soon and I am sure you will enjoy the improvements!! Have a wonderful day from us all at Best Western

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 11월 13일
Michelle, thank you for taking the time to share your review, it is greatly appreciated. I hope you had a nice trip home and hope to see you all again. Thank you!

8/10 - 좋아요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
needs a few upgrades
great service, breakfast was very good, everyone was nice, just the condition is holding this place back, if they can make some updates it would be a hidden gem
2023년 11월에 4박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 11월 11일
Martin, Thanks for taking the time to share your experiences with us. We are currently in the design process of an update for our hotel. You will love the upcoming remodel!

6/10 - 괜찮아요

Kristen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was friendly and professional. Breakfast was good. Room could have been cleaner. Mattress has seen better days and pillows were lumpy. Motel was not well soundproofed, so noise from hallways and sidewalks outside was intrusive.
2023년 11월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 11월 9일
Kristan, I really appreciate your feedback. We are gearing up for a total update to this property and would love the opportunity to host you again. Your feedback helps and I cant thank you enough for taking the time to communicate your concerns with us.

4/10 - 별로예요

Linda

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Friendly staff but rooms need updating. Will not be returning.
2023년 11월에 2박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 11월 9일
Linda, thank you for taking the time to communicate with us. Your concerns are appreciated and will be addressed. We are in the process of a total refresh of at this location and I assure you your next stay will show a huge improvement. If you would like to speak with me directly, please feel free to contact me at any time at 785-537-8300

8/10 - 좋아요

Kevin

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have no complaints it was all very good.
2023년 10월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 31일
Thank you for allowing us to host you and yours. Your review is greatly appreciated. We hope all is well in your travels.

8/10 - 좋아요

Carey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good clean reasonably priced motel. Would stay again
2023년 10월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 25일
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 25일
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice staff place was clean
2023년 10월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 25일
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

4/10 - 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The price was really expensive for no value.
2023년 10월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 30일
Thank you for staying with us and leaving a review. Your opinion means the most to us.

8/10 - 좋아요

Hector

2023년 10월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 25일
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

10/10 - 훌륭해요

Bruce

2023년 10월에 1박 숙박함
답변 제공: Lee M. 님, 2023년 10월 17일
Bruce, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

10/10 - 훌륭해요

Dale

2023년 10월에 1박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 30일
Thank you for staying with us and taking the time to give us a review. Your opinion matters and we thank you for it.

6/10 - 괜찮아요

THOMAS 님, COLORADO SPRINGS

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
No elevators
2023년 10월에 4박 숙박함
답변 제공: Lee M. General Manager 님, 2023년 10월 30일
Thank you for staying with us and leaving a review. Your opinion means the world to us.

4/10 - 별로예요

Andrea

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The property was surrounded by overgrown weeds and I had to page the concierge twice before someone was able to show up. We got a room with a jacuzzi tub and it smelled bad and the carpet was ripped. We could not find a remote to the TV in our room. We were somewhat near the front desk so we heard a lot of noise all night.
2023년 10월에 1박 숙박함
답변 제공: Lee M 님, 2023년 10월 17일
Andrea, thank you for your review and statement. We are actively addressing the issues you had and we appreciate your concerns. You will see a change on your next visit and our goal is to make you stay as comfortable as possible.

2/10 - 너무 별로예요

Shawnda 님, Hutchinson

별로예요: 직원 및 서비스
Front desk clerk was very rude and check in process was not acceptable
2023년 9월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 29일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Renato

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Lee M. 님, 2023년 10월 17일
Renato, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

6/10 - 괜찮아요

Sharon

2023년 9월에 1박 숙박함
답변 제공: Lee M. 님, 2023년 10월 17일
Sharon, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

10/10 - 훌륭해요

Jewell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Connie at the front desk was very friendly!
2023년 9월에 1박 숙박함
답변 제공: Lee M. 님, 2023년 10월 17일
Jewell, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Lee M. 님, 2023년 9월 12일
David, thank you for allowing us to provide your rest needs. You are greatly appreciated