회의 시설

힐튼 가든 인 맨해튼 여행 후기

3 out of 5
힐튼 가든 인 맨해튼
410 S 3rd St, Manhattan, KS

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 717개 이용 후기 중 463개" "
평점 8 - 좋아요. 717개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 717개 이용 후기 중 44개" "
평점 4 - 별로예요. 717개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 717개 이용 후기 중 16개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Alisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly helpful staff.. Easy parking..
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Allan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean hotel and area
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mette

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is the best part of this experience! Convenient, nice place to stay!

10/10 - 훌륭해요

Cayman

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Hayley 님, mankato

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nita M

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t get much sleep because a lot of people coming in late in the halls. But wasn’t the motels fault.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Hayley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Firstly, it’s a very clean establishment, and the staff are friendly nice people. This review is to allow other people to know that if you’re offered a room on the end near an exit on the first floor, do not expect hot water at all. No showers, unless you like cold showers in winter. We stayed two nights, and on the morning of our departure my husband and I wanted to have a nice hot shower before heading out. I let the hot water run for 10 minutes, periodically checking to see if it had warmed up, it got colder. I informed the front desk as we checked out. She said they’d look into it, but that the water in the end units is that way. Wish I’d known. After 10 minutes, and it got colder, I think there’s something wrong with that. You certainly don’t expect to pay $357.08 for a hotel stay and not have hot water to take a shower. I also didn’t expect to pay for parking in their hotel parking lot. It was only $10 a night which doesn’t break the bank, but still kind of odd. Something like that should be included in your stay. After this, I’m not likely to recommend staying here. You have a lot of options for places to stay in the area, and nice ones that probably have hot water and free parking.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you so much for taking the time to leave feedback regarding your stay. We truly appreciate hearing from our guests. I apologize for the problem you experienced with the hot water at the hotel. Our front desk agent should have addressed the issue immediately, rather than advising that rooms at the end of the hall don't get hot water. Please know that this issue will be addressed with our front desk agents. The problem was caused by a maintenance issue. Because your reservation was made by a third-party, I cannot refund your night's stay, but if you provide me with your Hilton Honors number, I will be happy to add enough points for a free night at the hotel. Thank you again for your review.

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Eileen

출장 여행
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Richard

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Alvah 님, Oakwood

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Mindy

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed during the Festival of Lights! We walked to the downtown area and enjoyed all the beautiful Xmas lights!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

2/10 - 너무 별로예요

Karl 님, Monument

2023년 12월에 2박 숙박함
답변 제공: Brad Everett, General Manager 님, 2023년 12월 11일
I am sorry to see that your stay at the hotel was not as you expected. We strive very hard to make sure that our guests have a great experience, but apparently we failed to accomplish that during your stay. We would be happy to attempt to make things right, so please feel free to contact me. Thank you.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Back to the best beds in town
Very nice hotel. Return stay. Was able to get the "Holiday Side" and view the Christmas lights in Blue Earth place across the street. Laura at check in was very nice and let us is a little early, which helped a lot. I always sleep so well here. Great beds and pillow combo.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pampered stay
The bed was amazing. Room was clean and warm. Only complaints would be that it said deep soaker tub and it was not that different from the one I have at home, the coffee in the room wasn't wonderful, and really wish the jets in the hot tub were working. I would definitely return and recommend
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the fireplace and seating area in the lobby
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Jennifer 님, Ashland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 15일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Derek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

2/10 - 너무 별로예요

Jennifer

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 27일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. If there is anything I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

LaCretrica

연인과의 여행
Very nice facility and employees very helpful and friendly
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel, close to everything. However, we booked our stay & paid for breakfast to our booking reservations already, but the hotel charged us again for breakfast and won't refund us. So, check your receipt before you check out! Poor customer service
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! We are sorry to hear that you were charged for a breakfast that was supposed to be included in your stay. If you would provide us with you name, and the dates you were here, we would be happy to refund the cost of the breakfast.

10/10 - 훌륭해요

Todd

Nicest, cleanest, guest-conscientious supplied accommodations
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Keith

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Gary

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Adam

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

lara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was great!!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Annelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 26일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 26일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Shawna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, comfortable bed.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 - 좋아요

Jaquelyn

2023년 9월에 1박 숙박함

8/10 - 좋아요

Erica J.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Consistently clean hotel. Avoid weekends of home football games.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. If there is anything I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Sara

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 - 좋아요

Wilbur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint I had is if check in could be sooner than 3pm.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! Please know that if you give us a call prior to 3 pm and your room is ready, we will be happy to check you in early. We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

2/10 - 너무 별로예요

Roy

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly over priced, I had the presidential suite and it was like any other room but twice as high. I will never stay again unless they make it right with me
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you for taking the time to leave us with feedback--it is truly appreciated. I would first like to take a moment to apologize that you had such a disappointing stay with us. We strive to provide guests with better and brighter experiences and we certainly fell short. We want each guest to have a great experience at our property and I apologize that this was not the case during your time here. I noted that you were dissatisfied with our Presidental Suite. Our suites are considerably larger than our regular rooms and come with extra amenities that are not included in our regular room rates. If there is anything I can do to make up for these short comings please do not hesitate to reach out to me at the email or phone number below. Thank you so much and have a great rest of your day!

10/10 - 훌륭해요

virjean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in Manhattan KS
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place!
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Leah

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

10/10 - 훌륭해요

Imran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 - 좋아요

Sonja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shower
Could use a larger shower curtain to cover the length of the rod
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 2일
Thank you for leaving us feedback regarding your recent stay. We hope that overall, you enjoyed your stay with us, even though it appears you had some problems with your room. Please know that we have advised housekeeping of the problem, and they are addressing the issue. We hope you will consider staying with us again. Have a great day!

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d stay again
It was a really nice hotel in the best location. Walking distance to so many great features in Manhattan.
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 2일
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!

8/10 - 좋아요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
thanks
The staff were mostly friendly and professional. The shower curtain was too narrow for the shower rod, it kept slipping open and water would get all over.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Thank you for leaving us feedback regarding your current stay at our hotel. It sounds like you enjoyed yourself, for the most part, but experienced a couple problems. I have advised my housekeeping staff about the problem you encountered with the shower curtain. I'm sorry that you had to put up with this issue and we are working toward a solution. Thank you again and we look forward to seeing you soon.

6/10 - 괜찮아요

Gretchen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It was extremely noisy and the pool was out of service
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 27일
Thank you for taking the time to provide feedback regarding your stay with us. We appreciate it. We are sorry to hear that your stay was disappointing due to the pool being closed. There is never a good time to have to close our pool, but unfortunately it was in need of some repairs and the closing was necessary. We hope you will choose to stay with again in the future. Thank you again.