Hi Ramon,Thank you for your honest feedback! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back in the future.

Hello Bernin,We appreciate your feedback! Through you ratings, we are so happy to see that you enjoyed your stay with us. If your in the area, don't hesitate to contact us!

Hi Kelly,Thank you for choosing to stay with us! We hope you had a memorable experience.

Hello IIan, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.Best regards,Coconut Cay Staff

Hello Donna-Marie,Thank you for sharing your positive feedback. We look forward to your next visit!

Adria,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

Hello George,We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thank you, Jeremy for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

Hello Sandra,Thank you for your kind words and for the assurance of recommendation. Makes us prouder because we meet your expectations. We can't wait to welcome you again!

Hello Kathy,Thank you for choosing to stay with us! Your feedback means alot to us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back in the future. Take care!

Hi Susan,Thank you for taking the time to rate our hotel with 4 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations.

Thank you for your review Michelle! We are sorry if we failed your expectation during your stay with us. IF there is anything in particular that we need to pay attention to, please let us know by sharing it with us. We hope to hear from.

Thank you for sharing your feedback with us Debra. We appreciate your honest opinion and we will do our best to improve more in cleanliness and customer service communication. We hope to see you again soon and we promise to meet your expectations.

Thank you for sharing your review and feedback with us Aaron. We appreciate your suggestions, and we will look into this. For when you come back, do let us know and we will make sure to meet your expectations.

Joseph,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

Hello Karl,Thank you for taking time to review our hotel and for sharing your experience with us. We apologize for the inconvenience of the repair we have done, and we will make sure that it won't happen again. We hope to see you again and this time we will do our best to meet your expectations!

Thank you for the 5-star review Brandi and for including us in your trip this time. We can't wait to welcome you back.

Thank you for taking time to review our hotel. Your feedback always motivates us to continue to provide an excellent service. Again, we thank you for your time and hope to see you again soon!

Thank you for taking time to review our hotel Tiffany. Your feedback always motivates us to continue to provide an excellent service. Again, we thank you for your time and hope to see you again soon!

Thank you for taking time to review our hotel Rosendo. Thank you for that you brighten our day! Your continuous support remain a constant remind why we love what we do. Come see us again.

We thank you for your continued support with us and for taking the time to review our hotel. Your 5-star review is much appreciated. See you soonest!

Hello Aliagny! We want to thank you for your time in reviewing our hotel. Come see us soon!

Hello Gary, thank you for your review and taking time give us your feedback. We apologized that we didn't meet your expectations 100%, but rest assured we will take extra step to double check everything. When you plan to come back, please let us know so we can give you a room away from the road. Looking forward to welcome you again!

Thank you for your recent stay with us Lise. We greatly appreciate your time you spent with us and for sharing your experience. Come see us again soon!

Thank you for your good feedback Alexandra. Sharing this with keeps us inspired to improve more to provide above and beyond customer service. Come see us soon again!

Hello Yaniris,We apologized for the inconvenience caused to you. Rest assured we will work hard to provide you with better service your in town next time.

Thank you for the 5-star rating Yeslin. We appreciate you so much. 'til we see you again!

Hello Alessandro,Thank you for taking time to share your review and feedback. We looking forward to seeing you again and win the 5-star rating.

We appreciate your 5-star rating Renee. Thank you the inspiration. Come see us soon again!

Hello Jacquelyn, we so delighted to received your 5-star rating and feedback. Thank you for the inspiration. See you soonest!

Hello Walter, we thank you for sharing your feedback with us. We greatly appreciate the continuous support and inspiration. We are looking forward to seeing you again!

We sincerely appreciate your feedback with us and look forward to welcoming you back for another outstanding stay!

Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We hope to have a chance to earn your confidence in the future. Sincerely,

Hi Warren,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We hope to have a chance to earn your confidence in the future. Sincerely,

Hello Richard,We are so sorry to hear about your experience with us. We are working hard to provide our guest an enjoyable stay and this is not how we want you to end. We checked any record if you came at the front desk to let us know, but we did not see anything. We aim to correct any issue that there is in timely manner and your feedback while inhouse will be a great help to us. Should you wish to discuss this matter furtherly, please feel free to give me a call or email.

Hello Isalmis,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

Hi ColetteThank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

Thank you so much for taking the time to rate us. We hope to have you back with us soon!

Hello Jan,We are so sorry we didn't meet your expectations in our property. WE greatly appreciate your feedback and we will make sure that our pest management company will be aware of your concerns. Thank you once again!

Hi Cathleen, Thank you for choosing to stay with us! We look forward in welcoming you back soon!

Hi Alejandro, We appreciate your choice to stay with us and for sharing your thoughts through a 5/5 rating. Your feedback is important to us, and we're glad you had a good experience .We hope to have the pleasure of welcoming you back for another great experience!

Hello Chris,Thank you for your feedback and we apologize for the inconvenience that we may cause you. Should you need further assistance feel free to reach out to us.

Johann,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

Hello Connie,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

Hello Sandy,Thank you for your recent stay and for sharing your feedback with us. We are so sorry that we didn't manage to fulfill your request of refund as we have cancellation policy to follow which is in the confirmation you received. While we are trying to work hard to provide best customer service, we also ask our guest to respect our employees as they are working hard to serve our guests. We thank you again for the feedback.