Dear Ibrar,Thank you so much for taking the time to leave a perfect rating following your stay at the Kech Boutique Hotel. We are thrilled to hear that you enjoyed your experience with us and that we were able to meet your expectations.Your feedback is truly appreciated and we hope to have the pleasure of welcoming you back again in the future.Kind Regards

merci pour votre commentaire

Merci pour votre commentaire

Merci pour votre commentaire

Dear Linda,Thank you for your feedback regarding the shuttle service. We apologize if you found the price to be expensive. We would like to inform you that our Van transfer rate is actually cheaper compared to other hotels, considering the high quality of our service and the vehicle itself. Regarding the cleanliness of our hotel, we would like to assure you that our housekeeping team takes their job very seriously. They conduct daily cleaning routines to ensure the cleanliness of the premises. Should you have any further concerns or need any assistance, please do not hesitate to contact us. We value your satisfaction and aim to provide you with a pleasant experience during your stay with us.Regards,

Dear Haikel ,We would like to express our sincere gratitude to you for choosing to stay at our establishment, the Kech Boutique Hotel in Marrakech, and for taking the time to leave a rating of 4 out of 5 for your stay.Your feedback is highly appreciated as it helps us to continually improve our services and facilities. We are delighted to hear that you had a pleasant experience during your time with us.At the Kech Boutique Hotel, we strive to provide our guests with a memorable stay, blending traditional Moroccan hospitality with modern comforts. Your satisfaction is our top priority, and we are glad to know that we were able to meet your expectations.Once again, thank you for your kind words and positive rating. We look forward to welcoming you back to our hotel in the future and creating another enjoyable stay for you.Best regards,

Dear Linda ,Thank you for your feedback on your recent stay at our hotel. We truly appreciate your kind words regarding our front desk staff. We are delighted to hear that they were helpful, pleasant, friendly, and accommodating throughout the check-in process. Providing exceptional customer service is our top priority, and we are thrilled that our team was able to create a positive experience for you. We hope to welcome you back in the future for another enjoyable stay.Best Regards

Chère cliente,Nous avons bien pris en compte votre note de 2/10 concernant votre récent séjour chez nous. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes.Nous aurions aimé en savoir plus sur les raisons de votre insatisfaction afin de pouvoir rectifier la situation et améliorer nos services. Si vous souhaitez partager plus de détails avec nous, n'hésitez pas à nous contacter.Nous tenons à vous assurer que votre satisfaction est notre priorité absolue et que nous mettons tout en œuvre pour offrir à nos clients des séjours mémorables. Votre opinion est précieuse pour nous et nous prendrons en compte votre note dans notre processus d'amélioration continue.Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience bien meilleure la prochaine fois.Cordialement,

Thank you for taking the time to share your feedback about your experience at The Kech Boutique Hotel. We appreciate your kind words about our staff - their dedication to providing excellent service is something we take great pride in.We apologize for any inconvenience caused by our location. While we understand that being near the airport was important to you, we apologize if it did not meet your expectations in terms of proximity to the Medina. We value your feedback and will take it into consideration to improve our offerings and provide a better experience for our future guests.Regarding the nightclub in the back parking lot, we apologize for any disturbance caused. We will look into this matter to ensure that all our guests can enjoy a peaceful and comfortable stay with us.Regarding the decor in the rooms, we appreciate your feedback about the dark atmosphere. We understand how important cleanliness is to our guests, and we want to assure you that our rooms are thoroughly cleaned and maintained to the highest standards. We will take your comments into consideration to enhance the ambiance and make it a more inviting space for our guests.We appreciate your valuable input and hope that you will consider staying with us again in the future. We would love the opportunity to provide you with a better experience at our hotel. If there is anything else we can assist you with, please do not hesitate to reach out to us.Regards

Dear Johan ,We would like to take this opportunity to express our sincere gratitude for your recent stay at our hotel. We are extremely delighted to learn that you had a wonderful experience and awarded us with a perfect 10/10 rating.Your feedback means a lot to us, and it serves as a constant motivation for our team to continue providing the highest level of service. We take great pride in ensuring that our guests feel welcomed and comfortable throughout their stay, and your positive review reassures us that we are on the right track.Thank you once again for choosing our hotel and for sharing your remarkable experience. We look forward to welcoming you back soon and exceed your expectations once again.Warm regards,

Bonjour ,Nous sommes désolés d'apprendre que vous avez rencontré des problèmes lors de votre séjour dans notre hôtel. Nous comprenons et prenons très au sérieux vos préoccupations concernant la sécurité de notre établissement après le tremblement de terre.Tout d'abord, nous aimerions préciser que notre objectif principal est de garantir la sécurité et le bien-être de nos clients. Nous comprenons tout à fait vos inquiétudes liées aux dommages visibles dans la zone de réception.Cependant, nous aimerions souligner que notre équipe a effectué une évaluation approfondie de l'état du bâtiment après le tremblement de terre. Nous avons consulté des experts en structure et en ingénierie pour évaluer la sécurité du bâtiment. Sur la base de leurs recommandations, nous avons pris toutes les mesures nécessaires pour renforcer la structure et assurer la sécurité de nos clients.Nous comprenons que vous ayez pu ressentir de l'insécurité et de la peur en raison de la situation, mais nous tenons à vous assurer que nous avons pris toutes les mesures nécessaires pour garantir la sécurité de nos clients et de notre personnel. Il est important de noter que chaque décision est prise en tenant compte de l'avis d'experts qualifiés.Nous comprenons également que vous soyez déçu de ne pas avoir pu obtenir de remboursement. Nous comprenons votre frustration, cependant, nos politiques d'annulation sont explicitement mentionnées au moment de la réservation. En raison des circonstances exceptionnelles causées par le tremblement de terre, nous avons fait de notre mieux pour accompagner nos clients et répondre à leurs préoccupations.Nous regrettons sincèrement que votre expérience n'ait pas été à la hauteur de vos attentes et nous tenons à vous assurer que nous prenons tous les commentaires de nos clients très au sérieux. Votre satisfaction et votre sécurité restent notre priorité absolue.Nous espérons que vous prendrez en considération toutes les mesures que nous avons prises pour assurer la sécurité de notre établissement et que vous nous donnerez une autre chance de vous accueillir dans un futur proche.Cordialement

Bonjour ,Nous sommes désolés d'apprendre que vous avez eu une expérience négative lors de votre séjour dans notre hôtel. La satisfaction de nos clients est notre priorité absolue et nous prenons tous les commentaires au sérieux afin d'améliorer continuellement nos services. Nous prenons très au sérieux vos allégations concernant la cachette des dégâts du tremblement de terre. Nous sommes résolus à fournir un environnement sûr et sécurisé à tous nos clients, et nous enquêterons sur cette question immédiatement. Votre sécurité est importante pour nous et nous prendrons les mesures nécessaires pour remédier à cette situation. Quant à vos affaires volées, nous regrettons profondément cet incident. Nous avons des procédures de sécurité en place et nous collaborerons pleinement avec vous pour résoudre ce problème et examiner toutes les preuves que vous avez à l'appui. Concernant la fuite du lavabo, nous nous excusons sincèrement pour le désagrément causé. Votre signalement aurait dû être pris en compte et une action rapide aurait dû être entreprise pour y remédier. Nous veillerons à ce que nos procédures de maintenance et de service à la clientèle soient renforcées pour prévenir de telles situations à l'avenir. Nous sommes désolés que vous ayez décidé de ne plus revenir dans notre hôtel. Nous comprenons votre frustration et nous nous engageons à rectifier tous les problèmes que vous avez rencontrés. Votre satisfaction est importante pour nous et nous espérons avoir une autre occasion de vous accueillir dans des conditions plus agréables à l'avenir. N'hésitez pas à nous contacter directement pour toute autre préoccupation que vous pourriez avoir.Bien Cordialement

Dear ,Thank you so much for your excellent review and perfect rating! We are delighted to hear that you had a wonderful experience during your stay at our hotel.It is our utmost goal to provide our guests with exceptional service and a comfortable stay, and it seems like we were able to achieve that for you. Your kind words about our establishment are truly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you back soon for another exceptional stay. Thank you again for choosing our hotel and for taking the time to share your positive feedback.Best Regards

Dear ,I'm sorry to hear about your experience. It sounds disappointing and frustrating. In such cases, it's advisable to get in touch with the hotel or booking platform directly to address the issue. They might have specific policies or procedures in place for such unforeseen circumstances like natural disasters. I understand your concern about prepayment, and it's generally a good idea to carefully consider the terms and conditions before making any advance payments.

Dear Sarah ,Thank you for your kind words about our hotel! We are glad to hear that you had a beautiful stay with us. Our staff takes pride in providing exceptional service and it's great to know that their efforts were appreciated. We understand that the earthquake was a difficult time, but our dedicated team continued to work hard to ensure your comfort and enjoyment. We sincerely appreciate your well wishes and join you in hoping for safety and peace in this beautiful country. We hope to welcome you back in the future for another wonderful experience.Best Regards

Dear Mohamed,Thank you so much for choosing to stay at our hotel and for your kind feedback! We truly appreciate the 10/10 rating you gave us for your recent stay. It is incredibly gratifying to know that you had such a wonderful experience with us.We strive to provide our guests with exceptional service and a memorable stay. Your feedback affirms that our efforts are paying off, and it motivates us to continue delivering the best hospitality we can offer.We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please let us know.Once again, thank you for your positive review and for choosing our hotel. We value your patronage.Warmest regards,

Dear Mattia ,Thank you for your kind words about our hotel! We're glad you found it perfect, despite it being a bit far from the city center. We would be more than happy to welcome you back in the future. We take pride in our top-notch staff and are thrilled to hear that you had a great experience with them. Thank you again for your feedback!Best Regards

Dear Michael Denis ;Thank you for your review of our hotel! We're glad to hear that our staff were brilliant and provided patient and responsive service. We're also pleased that you enjoyed our lovely rooms and the pool. We appreciate your feedback regarding the gym facilities, and while we understand that having weights for training would enhance your experience . We value your opinion and will definitely take it into consideration for future improvements. We're delighted that overall you loved your stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future!Kind Regards

Cher Adil ,Nous vous remercions d'avoir séjourné parmi nous au Kech Boutique Hôtel et espérons vous recevoir très prochainement . N'hésitez pas de nous communiquer vos préférences lors de votre prochaine réservation.Bien à Vous

Dear,We would like to sincerely thank you for the top score given to our hotel.Your satisfaction is a great source of inspiration and encouragement to make each trip of our guest like they dreamed of. We are looking much forward to welcoming you soon in your Marrakech Home.Kind Regards

Dear ,Thank you for taking the time to share your feedback with us. We understand that you experienced some inconveniences during your stay, and we apologize for any frustration caused. We value feedback like yours as it helps us to identify areas for improvement.We hope that you will give us another opportunity to provide you with a more enjoyable stay in the future..Regards

Bonjour ,Nous vous remercions pour la note attribuée à notre établissement et serions heureux de vous recevoir lors de votre prochain séjour.Bien Cordialement

Dear Dele ,Thank you for taking the time to share such a nice review following your recent stay with us at Kech Boutique Hotel & Spa .I am thrilled to read that the nights you spent in London were fantastic and that you loved every aspect of your stay with us. Thank you so much for your heartfelt comments about the team. We always aim at providing an outstanding service with a personal touch and I am so proud to be a part of this hard-working team. thank you again for sharing your feedback with us, I very much look forward to welcoming you back soon.Kind Regards

Dear Daniel ,Thank you for your fabulous words and sharing your fantastic experience!We sincerely appreciate your time to write ant your feedback at Kech Boutique Hotel and Spa. The Kech Boutique Hotel and Spa team always try to deliver a personalized service to each guest and we strive to make every guest feel pampered so delighted to hear it came across.Please let us know any detail you would like us to consider for your next visit.Looking forward to meet you again.Kind regards,

Dear ,Thank you for taking the time to provide us with your review following your most recent stayat the Kech Boutique Hotel & Spa . I am thrilled to see that you have enjoyed your stay and I am delighted to see that our staff were helpful and attentive and were able to make your stay a comfortable one. We take pride in providing the best quality service and we thank you for your support. I hope an opportunity arises where we can serve you again in the future.Kind Regards

Bonjour ,Nous vous remercions pour votre commentaire et remonterons cet avis à la direction pour prendre les mesures nécessaires , toutes fois les commentaires rédigés par nos convives restent très encourageants avec une bonne notification.Bien Cordialement

Dear Adrian ,thank you for taking the time to share your experience following your recent visit. I was delighted to learn that you had a lovely break with us. We are lucky to have an extremely knowledgeable & passionate staff who love to ensure that all our guests have a wonderful experience when visiting Marrakech. Looking forward to seeing you back soon. Best RegardsDirectrice Des Opérations

Dear Tammy,Thank you so much for your amazing feedback, I will be sure to pass over your kind words to our fab team! We look forward to seeing you next time! Kind Regards

السلآم سيد رضىنشكرك جزيل الشكر على إنطباعاتك الجميلة و المشجعة فيما يخص فندقنا ونتمنى إستضافتك عما قريب.أمافيما يخص الموقع فالمنطقة السياحية أكدال فهي من أرقى المواقع في مدينة مراكش .مع أخلص متمنياتنا لكم.

Dear Reda, Thank you for the amazing feedback, we really appreciate it! I am so glad your experience with us was perfect. Our staff are always aiming to be as helpful and friendly with all guests. I will pass on your lovely comments to our team and hope to welcome you again in the future. Kind Regards

Thank you very much for your wonderful feedback, it is great to see you had a excellent stay with us! :)Kind Regards

Dear MARGARET,Thank you for taking the time to share your comments on your stay at Kech Boutique Hotel & Spa . I look forward to welcoming you back soon and many thanks once again for your fantastic review.Kind Regards

Hi Houda, Thank you so much for sharing your review via this platform. We are delighted you enjoyed your experience here! We are so sorry to hear about the issue with the pool , however we hope this did not blacken your stay. We hope to see you in the near future. Kind Regards