5/5 훌륭해요
ALI
단체 여행
14 3월 2020
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel
Hôtel La Renaissance was a great hotel to stay in, we were a group of 4 people, the staff were extremely friendly and would go the extra mile to help you out no matter circumstances even when they are extremely busy.
We had no issues with our check in as they let us check in 1 hour early. We booked 3 rooms and had no problem with the rooms at all, the housekeeping team were excellent, they would always give us fresh towels, sprayed nice fragrance in our rooms, also done the beds very well and left the rooms sparkling clean, our rooms were always maintained good.
I would like to take a minute to thank the Reception team, they have done an amazing job fulfilling our needs, Ayoub with his great customer skills, well mannered, professional customer service skills and was always very helpful, he made our stay more pleasant along with Salma and Huriya Apologies
I would definitely recommend this hotel, it’s in the main strip of Gueliz and close to everything, we would be back soon, hopefully sometime in July/August depending on the weather and the circumstances.
Once again Many thanks
2020년 3월에 7박 숙박함
